logo
GPs feeling financial strain

GPs feeling financial strain

The Star22-05-2025

PETALING JAYA: Some general practitioners (GPs) may have to raise their fees if the issue of long-standing consultation fees are not resolved.
Federation of Private Medical Practitioners' Associations Mal­ay­sia president Dr Shanmuga­nathan Ganeson said clinics have incurred regulatory charges following the medicine price display order, so patients may notice some adjustments in their clinic bills.
'These changes reflect operational realities – rising costs for staffing, utilities, compliance with regulations and supplies – that have been absorbed by clinics for many years. This is not about introducing a new charge but rather making existing components more transparent.
'Some GPs are reviewing how best to structure their billing, guided by their respective state associations,' he added.
A fee hike, he said, would depend largely on the revisions made to the consultation fees.
'Currently, an announcement from the Health Ministry on an updated Schedule 7 GP consultation fee is awaited. We hope for a fair update to help clinics remain sustainable,' he added.
'If the fee change is good, I think most will forgo these additional, though essential, charges.'
He said GPs will likely maintain their charges if the revised consultation fee is good unless they incur high rental or overhead costs.
CLICK TO ENLARGE
At least three GPs surveyed by The Star expressed intention to raise fees by factoring in costs.
A GP in Penang, who spoke on condition of anonymity, said he is considering imposing service charges to cover costs.
'There are talks among practitioners in the state about introducing new fees. I am also consi­dering it. It could be a service fee or facility fee; we'll see how it goes. The government should really look at providing us with a comfortable rate for consultation fees,' he said.
Another GP, based in Kuala Lumpur, has started charging an extra RM10.
'I have to factor in the cost of putting up screens for the price display. But if this is not addressed soon, I am sure more GPs will have to raise their fees,' he said.
Former president of the Medical Practitioners Coalition Associa­tion of Malaysia Dr Raj Kumar Maharajah said officially, there are no talks on imposing new fees, but there have been 'some rumblings on the ground by GPs who feel the noose is getting tighter around their necks as costs of living have gone up'.
This has made it difficult for these clinics to sustain, especially in bigger towns, he said.
'GP practices in Malaysia have been around since pre-independence days and we have always provided accessible and affordable treatment to our patients.
'You will never find this kind of unique treatment facility anywhere in the world,' he added.
Previously, doctors' groups had called for the consultation fees, which have stagnated at RM35 since 1992, to be revised to RM50-RM60.
CodeBlue quoted the Penang Medical Practitioners Society as saying the group would meet in one or two weeks to set the range of a new service fee it plans to recom­mend for private general practitioners and specialist clinics run by solo practitioners in the state.
The Malaysian Pharmacists Society had also called for dispensing and professional fees for pharmacists.
Health Minister Datuk Seri Dr Dzulkefly Ahmad said on May 4 that the issue is expected to be resolved soon.
'I have prepared the documents, so I expect to resolve this within one month at the latest,' he was quoted as saying.
The Price Control and Anti-Profiteering (Price Marking for Drugs) order, which mandates private healthcare players to display medicine prices, came into effect on May 1.

Orange background

Try Our AI Features

Explore what Daily8 AI can do for you:

Comments

No comments yet...

Related Articles

Saudi Arabia deploys AI-enabled robots to enhance haj experience
Saudi Arabia deploys AI-enabled robots to enhance haj experience

New Straits Times

time7 hours ago

  • New Straits Times

Saudi Arabia deploys AI-enabled robots to enhance haj experience

MAKKAH: Saudi Arabia is deploying advanced robotics and artificial intelligence (AI) technologies to support millions of pilgrims during this year's Hajj season, the General Presidency for the Affairs of the Grand Mosque and the Prophet's Mosque said in a statement. The Kingdom has integrated a range of intelligent systems to improve safety, accessibility, and efficiency in performing rituals, with the Grand Mosque in Makkah serving as a central hub for these innovations. Among the latest advancements is the deployment of the second-generation "Manarat Al-Haramain" robot. Positioned at multiple points across the mosque and its courtyards, the Artificial Intelligence (AI)-powered robot offers instant access to fatwa services in 15 languages, enabling real-time religious guidance through both speech and text. The Presidency said the initiative is part of its ongoing efforts to keep pace with global digital transformation while enriching the spiritual journey of pilgrims. It added that AI is being harnessed to enhance communication between religious institutions and worshippers of diverse backgrounds. In addition to religious guidance, robotics is also improving healthcare and service logistics at the holy sites. At King Abdullah Medical City in Makkah, the Health Ministry has introduced a surgical robot capable of performing complex urology, oncology, thoracic, and gastrointestinal procedures. The system, launched by Health Minister Fahd Al-Jalajel, is expected to reduce recovery time and improve surgical precision, particularly during the high-demand Hajj period. Meanwhile, the "Zamzam Water Robot", originally introduced during the Covid-19 pandemic, continues to distribute bottled Zamzam water in a contactless and efficient manner. Each robot can distribute about 30 bottles per round, operating for up to eight hours and pausing 20 seconds between deliveries to avoid collisions and ensure smooth crowd movement. The Presidency noted that the Zamzam robot has received both patent rights and European CE certification, affirming its safety and operational standards. Smart robots have also been previously used to distribute printed copies of the Qur'an to visitors at the Grand Mosque. "These innovations reflect the Kingdom's broader vision to integrate cutting-edge technology into religious services and enhance the overall pilgrimage experience," the Presidency said. The use of AI and robotics forms part of Saudi Arabia's strategy to lead in the development of religious infrastructure and digital services globally, aligned with the country's Vision 2030 objectives.

Paid less than unskilled labourers, community health workers in India go on strike
Paid less than unskilled labourers, community health workers in India go on strike

The Star

time10 hours ago

  • The Star

Paid less than unskilled labourers, community health workers in India go on strike

BENGALURU: Thousands of community health workers in the south Indian state of Kerala have been on strike for more than 110 days. Their demands? Better pay, reduced workload, social security and dignity. This is not the first time they have protested against work conditions, nor are they the only state's health workers in India to do so. In Kerala's capital, Thiruvananthapuram, female community health workers known as Accredited Social Health Activists (Ashas) have been in a day-and-night protest opposite the state secretariat since Feb 10. Yet four meetings with state Health Ministry officials have been inconclusive. Under the national Asha programme, every village or urban ward has a resident health worker who helps ensure people's access to vaccination, safe childbirth and seasonal epidemic checks. In Kerala, these women were on the front line of the state's famously superb Covid-19 response that earned praise from the World Health Organisation. After the devastating 2018 floods in Kerala, they were also at the forefront of preventing rampant waterborne diseases. The health workers' grievances of poor pay and lack of respect stand at odds with Kerala's highly reputed public health system, which has achieved better disease control and maternal mortality and immunisation rates than most other states. Studies credit these healthcare triumphs to decentralised governance and the community engagement by more than 26,000 grassroots health workers. The Indian government defines Asha work under a national programme as voluntary, and the workers' payment an honorarium, not a wage. The workers are paid largely by the local state governments, with each state setting its own honorarium. When the Asha programme was launched in 2005, the honorarium nationwide was 500 rupees (US$5.83) a month. In Kerala, it has been gradually increased in response to protests every few years, up to 7,000 rupees a month since 2024. This still amounts to around 230 rupees a day, only a third of Kerala's legal minimum wage for unskilled labourers, which is 700 rupees. Ashas are also eligible for up to 3,000 rupees a month in performance-based incentives – this is paid by the state and national governments in a 60:40 ratio. 'I was shocked to discover how little the front-line workers of Kerala's proactive health system are paid. It's insulting,' said Dr Gopika Swarna Bai, a community health physician from Kerala who is now doing her residency in Mumbai, where Ashas are paid 13,000 rupees a month. 'Ashas know every household. For example, they spread awareness of a mass drug administration for filariasis for weeks, bring the 100 people, find chairs and shelter for them on a fixed date for doctors like me to just go and administer injections,' Dr Gopika added, noting that government nurses and doctors could be transferred, but Ashas have 'backyard knowledge' as they stay put in a region for decades. All states have raised the honorariums over the years in response to demands and protests. Neighbouring Karnataka increased the fixed honorarium from 5,000 to 10,000 rupees in January after an eight-year campaign by health workers. The north-eastern state of Sikkim has paid Ashas 10,000 rupees a month since 2022; Puducherry in the south pays them 18,000 rupees. In West Bengal, health workers retiring at 65 years old get a one-time payout of 500,000 rupees – the same amount Kerala's Ashas want. Striking health workers in Kerala are demanding minimum wages, which would amount to 21,000 rupees a month. Bindu B., a community health worker in the Kannammoola ward of Thiruvananthapuram city, points to 'the hypocrisy of the communist-led state government that enjoys the plaudits of being people- and worker-centric leaders, but treats women workers almost like slaves'. The 51-year-old, who has been an Asha for 18 years, spoke to The Straits Times on May 30 as she was headed to the protest site, even though there was an orange alert for rainstorms that week. At least 12,000 Ashas like her have endured extreme rain and heat for over 110 days, and held dramatic protests, including a 41-day hunger strike and cutting their hair off. Some of them are now on a statewide march, spending the night under bus shelters or on school verandas as they reach out to Ashas who may not have been able to travel to the Thiruvananthapuram protest site. 'The government's response is that they don't have funds, that the central government has not transferred the budget,' said S. Mini, state vice-president of the Kerala Asha Health Workers Association, which is helming the ongoing strike. Kerala is among several states, such as Tamil Nadu and Telangana, led by opposition parties demanding a greater share of taxes from Indian Prime Minister Narendra Modi's Bharatiya Janata Party government at the centre. India spends a mere 1.14 per cent of its budget on public health. 'Understanding Kerala's financial situation, we asked the (Kerala) Health Minister to increase the pay for now by 100 rupees a day, so that we can get 10,000 rupees a month at least,' said Rosy Mardra, 51, an Asha who was part of the delegation that met officials, of the last meeting. 'They refused even that.' Kerala's Health Ministry has yet to respond to ST's queries. A state official, who requested anonymity, pointed ST to a recent central government study that found the state's financial health poor, ranking 15th among 28 states owing to high social welfare spending and limited revenue growth. He also argued that Kerala paid the honorariums more regularly than other states that promised more, but Ashas have refuted this claim, saying they sometimes do not get paid for over three months. Rosy, struggling to repay loans she took to send her two daughters to college, was enraged by what she called 'the government's cruel excuses'. 'Amid this financial crunch, how come the Kerala government has 100 crore (one billion) rupees to celebrate its fourth anniversary, but does not give us 100 rupees more?' she asked. The cost of living in Kerala is higher than the national average. Some estimates put average monthly expenses excluding rent at more than 27,000 rupees per month. Almost all Ashas in Kerala are from low-income families, and three-quarters are sole breadwinners while a quarter are Dalits, who are at the bottom of India's caste hierarchy, said feminist scholar J. Devika, who conducted spot surveys of striking health workers. 'Families in Kerala are kept safe by these women's cheap labour. They've clearly had enough. Without committed, financially secure Ashas, the state's health indices and disease control will collapse,' she added. Since joining the service at the age of 32, Bindu's work hours have ballooned from two hours a day, per government guidelines, to at least 12 hours a day of fieldwork and report writing. She is responsible for 950 households, and performs 100 tasks each month assigned by the national health programme. These include registering pregnancies, ensuring child immunisations, doing leprosy checks, detecting sources of waterborne diseases, and monitoring fevers or other symptoms in vulnerable populations during epidemics. Kerala has assigned her ten other responsibilities, such as conducting surveys for the local government and digitising a lot of health data. Some days, she is chlorinating wells, and other days, she is collecting diabetes data from every household. The latest task, which many Ashas told ST was a trigger for the ongoing strike, was the Kerala government's app-based statewide screening for non-communicable diseases. Launched in 2023 to detect and prevent lifestyle diseases, the Shaili app's initial phases have shown 45 per cent of the population at risk for diabetes, cancer, tuberculosis and hypertension. But Ashas alleged that having to ask 60 questions a household within tight deadlines over a glitchy app, which does not work in areas with poor data networks, made the job so onerous that it affected other tasks. 'Even as the workload grew and took on a compulsory nature, the pay remains an honorarium fit for volunteers,' social activist Shradha S. said, also a co-founder of a menstruation awareness collective in Kerala. 'The current pay is too little and too erratic, and I keep having to take loans to get by,' said Bindu, who recently took on a second job to make ends meet. After dusk, she delivers medicine for a neighbourhood pharmacy. It pays her 10,000 rupees a month. 'After my husband died a decade ago, my son had to drop out of college to work, and I married my daughter off early at 20 years to have one less mouth to feed,' she told ST. To Bindu, the strike was 'the only step left to save me from dying of exhaustion'. The strike has had a few wins, with Kerala's Health Minister, Veena George, announcing that the Ashas' monthly pay is no longer tied to the fulfilment of ten state tasks, although the fine print reveals that it is still tied to the incentives. The state has also formed a committee to investigate the need for a pay hike. But Chief Minister Pinarayi Vijayan has stated that the government will not engage in further negotiations. As the monsoon sets in, the health workers will also have to begin awareness campaigns to prevent waterborne and mosquito-related diseases like dengue, filariasis and malaria. Cognisant of the impact of their absence on the community, and struggling without any income for three months, most Ashas have gone back to work now. But many are still making time to spend a few hours at the protest site. 'What began as a simple protest seeking fair compensation and lower workload has now turned into a cry for respect and parity,' said Rosy. Bindu has been going to the protest site and conducting her fieldwork despite requiring rest for a ligament tear. 'In my area, there is one palliative care patient with cancer; 13 senior citizens, of whom eight are on (intravenous drips); 150 children are under five years old; 14 kids are under one year (old). I know where mosquitoes breed regularly. This week, four people had a fever – I took them for testing, and two turned out positive for Covid-19.' She asked: 'Who will know people in this detail if I don't go to work? 'Why doesn't the government see us?' - The Straits Times/ANN

Health Ministry: New Covid-19 vaccines now available
Health Ministry: New Covid-19 vaccines now available

The Star

time11 hours ago

  • The Star

Health Ministry: New Covid-19 vaccines now available

PETALING JAYA: A new batch of Covid-19 vaccines is now avai­lable, says the Health Ministry. In a post on X, it said the vaccines are available at government health clinics. 'For your information, the vaccines are new and are not from the old stocks.' The ministry posted on June 5 that the vaccines are effective against the latest variants. It added that the mRNA vaccines are from Pfizer Inc. The post has since been repos­ted by Health Minister Datuk Seri Dr Dzulkefly Ahmad. Dzulkefly said in a separate post on X that the highly trans­missible NB.1.8.1 variant has not been detected yet in Malaysia. This variant, also known as Nimbus, has been identified as the cause of the resurgence of cases in India, Hong Kong, Singapore, Thailand and the United Kingdom. In Malaysia, the JN.1 is the domi­nant variant currently ­making up 17% of the variants detec­ted. This is followed by XEC (7.9%), KP.3 (5.2%), KP.3.1.1 & LB.1 (3.2%) and LF.7 & LP.8.1 (0.65%). Dzulkefly said each country has different dominant variants; for example, the JN.1 in Thailand (63.92%), LF.7 & NB.1.8 (66%) in Singa­pore and the NB.1.8.1 (XDV subvariant) (12.5%) in China. 'Globally, the top three variants are predominantly LP.8.1 (34%), JN.1 and its related sub-variants (22%) and XEC (16%). 'The World Health Organization (WHO) considers the global risk from JN.1 to be low, but its high transmission rate may cause more cases, especially in winter or where immunity is low,' he said. Dzulkefly advised the public to maintain good personal hygiene, wear face masks when unwell or in crowded environments, and receive vaccinations. Thailand has reported over 28,000 new Covid-19 cases within the span of two days. India has experienced a sudden increase in cases since late May, with the number of active infections now excee­ding 5,000.

DOWNLOAD THE APP

Get Started Now: Download the App

Ready to dive into the world of global news and events? Download our app today from your preferred app store and start exploring.
app-storeplay-store