M&S resumes online orders 6 weeks after cyber attack stopped online shopping
M&S resumes online orders 6 weeks after cyber attack stopped online shopping
The high street chain was forced to halt online orders following a devastating cyber attack over the Easter weekend
Shoppers will be able to buy online again this week
(Image: undefined via Getty Images )
Marks & Spencer is resuming its online shopping service six weeks after a damaging cyber attack. Customers of the high street chain were unable to use contactless payments, gift cards or even scan their store loyalty card over the Easter weekend.
Some shelves were left empty in the store at that time. The chain later confirmed that customer data including contact details and dates of birth had been accessed during the attack.
However while many services have since been reinstated the firm was forced to stop taking online orders. Now the firm has said it is resuming its online service this week.
In a statement on social media on Tuesday, M&S managing director of clothing, home and beauty John Lyttle said: 'We are bringing back online shopping this week. A selection of our best-selling fashion ranges will be available for home delivery to England, Scotland and Wales.
"More of our fashion, home and beauty products will be added every day, and we will resume deliveries to Northern Ireland and Click and Collect in the coming weeks. Thank you sincerely for your support and for shopping with us.'
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The firm has previously said the attack will have cost the firm hundreds of millions of pounds. Making an announcement last month as part of the retailer's financial results it said it was likely to have an estimated £300 million impact on its 2025/26 operating profit.
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