Modeshift and ITSMAX Partner to Launch Validating Fareboxes, Advancing Modeshift's Fully-Integrated, 360-Degree Fare Collection System

Business Wire

2 days ago

BOSTON--(BUSINESS WIRE)--Modeshift, a leading provider of cloud-based fare collection, announces a strategic partnership with Canadian intelligent transportation technology leader ITSMAX Solutions Inc. Together, the companies are launching new validating fareboxes and a seamless deployment and maintenance program, which is fully integrated with Modeshift's complete, 360-degree fare collection platform.
Legacy fare systems have long burdened agencies with unreliable hardware, sluggish deployments, poor customer service that leaves them waiting days or weeks for support and siloed, proprietary software that's difficult to maintain or integrate. Often built before today's Internet of Things (IoT) standards, these outdated systems can't easily communicate with one another, making agencies vulnerable to disruptions whenever one component fails or updates.
The Modeshift/ITSMAX partnership addresses these challenges by combining future-ready validating fareboxes with a fully integrated, interoperable platform, backed by a responsive, easy-to-work-with team that delivers fast deployments, tool-free maintenance and dependable service so agencies can focus on moving riders, not fixing broken systems.
'Legacy farebox providers have built their business on outdated, inflexible systems,' said Miroslav Katsarov, CEO of Modeshift. 'We're changing that model by combining cloud-native innovation with reliable and proven hardware and finally giving agencies a modern option that can handle every form of payment, provide real-time data and reduce operating costs. This partnership with ITSMAX is about giving transit systems choice, adaptability and control.'
Fast operation and easy maintenance are central to the design of the new validating fareboxes. Designed for quick, on-site serviceability, they significantly reduce system downtime and keep vehicles in operation.
The Validating Fareboxes Feature:
Fast, secure cash handling to reduce boarding time
Ergonomic touch-screen interface for seamless user experience
Support for all payment types: cash, smartcards, mobile QRs and paper tickets/transfers
Integrated spatial intelligence and real-time data sync
Modular design for tool-free maintenance and minimal downtime
All major farebox components are modular and can be swapped out in minutes, minimizing the need for specialized tools or lengthy repairs. With fewer moving parts, the likelihood of mechanical failure is dramatically reduced. Problem components can be swapped out by maintenance staff allowing the vehicle to return to service immediately—while repairs can be handled off-site without disrupting daily operations.
'New intelligent transportation hardware and software solutions must be integrated, interoperable and simpler to maintain,' said Cyril Robitaille, President of ITSMAX. 'We are excited to be partnering with Modeshift with whom we share this vision to deliver innovative Fare Collection solutions.'
ITSMAX Solutions' field-proven devices will now be manufactured in the United States at a new, locally based facility, following Buy America compliance, supporting domestic job creation and reducing supply chain dependencies for U.S. transit agencies.
By adding cash fare capability with ITSMAX's validating fareboxes, Modeshift provides a comprehensive alternative to legacy systems, empowering transit agencies of all sizes to adopt future-ready, multimodal fare collection without sacrificing ease, compliance or operational control. Combined with Modeshift's account-based ticketing platform, mobile app, real-time passenger information system and CAD/AVL, the fareboxes advance a system that is intuitive for riders and powerful for operators.
Modeshift's end-to-end solution can be scaled up or down to fit the needs of rural transit systems, mid-sized cities and large metropolitan agencies alike, positioning it as a new standard for cost-effective, future-ready transit infrastructure.
The new fareboxes are currently deploying with two transit agencies in the USA.
For more information, visit www.modeshift.com and www.itsmax.ca/index.php/en.
About Modeshift
Modeshift, Inc. is a technology company that helps transit agencies modernize their user-facing technology and the underlying infrastructure to improve efficiency, increase ridership and provide adequate, sustainability-oriented service. It is the only all-in-one digital mobility infrastructure platform that also gives the transit industry the tools to reduce their carbon emissions and aim for sustainability.
Our core product is Account-based Fare Collection System, based on the Microsoft Azure cloud and delivered as a service (Software as a Service – SaaS). Modeshift also provides other subsystems which complete the stack of hardware and software needed to operate a modern transit system such as Mobile ticketing, CAD/AVL and real-time passenger information.
About ITSMAX Solutions Inc.
ITSMAX Solutions Inc. is a Canadian-based leader in Intelligent Transportation Solutions. Founded in 2006 from the fusion of an IT company and a major private Canadian transit operator, ITSMAX uniquely combines the practical knowledge and systems skills to develop and manufacture transit, fare collection hardware and software. ITSMAX brings proven expertise in the development and deployment of future-proof and cost-effective hardware solutions that integrate seamlessly with modern transit platforms.