Conversation And AI: One Of The Most Underrated Tools In Learning

Forbes

12-05-2025

Chief Content Officer at The uLesson Group, building future-forward learning products across Africa.
Conversation has been a fundamental element of education for hundreds of years. Dialogue from ancient Greek Socratic dialogues to contemporary mentorships enables learners to understand intricate concepts while sharpening their thinking abilities and expanding their comprehension.
In contemporary educational settings, conversation seems to receive less emphasis. The current classroom setup emphasizes lectures and passive learning methods. Online platforms that claim to offer interactive experiences often depend on unchanging content. Today's educational practices focus on one-way communication from teacher to student and screen to viewer instead of fostering dialogic interactions.
For leaders in education and technology, the process of reimagining 21st-century learning should include a renewed focus on conversation's foundational role. With modern advances in AI technologies such as Natural Language Processing (NLP), alongside Text-to-Speech (TTS) and Speech-to-Text (STT), we can now restore conversational learning at massive scales.
As the chief content officer of an African education technology company focused on delivering high-quality learning experiences to students across the continent, I've led initiatives at the intersection of education, technology and cognitive science, particularly in using AI to build scalable and personalized learning tools. My passion for this topic comes from a belief that conversation, powered by modern technologies, can democratize access to deep, meaningful education globally, especially in underserved communities.
Studies in cognitive science repeatedly demonstrate the advantages of learning through conversation. Students achieve deeper processing by verbalizing ideas and asking questions or when they teach others. Through retrieval practice activation, students enhance neural connections that aid long-term memory retention.
Moreover, conversation encourages immediate feedback and clarification. A follow-up question can surface a misconception. A challenge can prompt reflection. Real learning frequently occurs during micro-interactions yet these interactions present scaling challenges in traditional educational systems.
The best kind of conversation needs sustained attention and detailed understanding, but most educational settings lack the time to support it. Educators who teach big classes lack the time to engage each student in continuous individual discussions. Students who find it difficult to follow along often hesitate to request help. I've found that peer-to-peer learning shows that not all students can find knowledgeable partners with whom to collaborate.
Digital platforms have made attempts to resolve this problem, yet frequently mimic the traditional education system's one-directional teaching approach. Conversational AI marks the beginning of a major change in our current educational model.
Three distinct technologies have started merging to enable large-scale conversational learning systems:
• Natural Language Processing (NLP) allows systems to interpret and create human language within specific contexts. This advancement allows machines to participate in interactive conversations rather than merely responding with fixed replies.
• Through Text-to-Speech (TTS) technology, these machine systems acquire an actual voice. Students have access to spoken explanations and auditory feedback while they participate in voice-driven interactions. The technology provides better access to learning resources while replicating natural educational settings, particularly in areas where people have different reading levels.
• Speech-to-Text (STT) enables learners to input commands and data into systems through spoken language. The system enables a more intuitive learning environment while assisting students to develop verbal fluency through language learning and comprehension tasks.
These systems enable learners to engage with machines through interactions that become more human-like and educationally beneficial.
Education sectors worldwide are implementing these technologies through novel applications. AI tutors and homework assistance systems help students solve problems by adjusting explanations based on their comprehension levels.
Language learning apps utilize real-time voice recognition technology combined with audio feedback to help students improve their pronunciation and conversational skills.
Higher education institutions deploy virtual advisors who handle student admissions questions and enrollment procedures, along with coursework support to enhance operational efficiency while decreasing the administrative workload.
Educators will remain essential because these tools do not serve as replacements for them. These tools function as scalable and accessible learning companions that provide support to students at any time and place they require it.
Conversation builds confidence. It encourages curiosity. It transforms passive receivers into active participants. Students who do not have access to personalized teaching can utilize conversational AI to fill this educational void while maintaining high-quality learning standards.
The most significant change brought about by this approach moves learning focus from content dissemination toward active engagement and comprehension. This approach enables learners to engage in exploration and questioning while developing iterative thinking skills crucial for adapting to rapid changes in the modern world.
The advancement of learning relies not on accumulating more content and devices but rather on improving conversations. AI enables us to provide all learners with access to the future of learning regardless of their location.
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