T‑Mobile Unveils Big Moves for T‑Priority That Put First Responders First
NEW YORK, February 20, 2025 /3BL/ - T-Mobile (NASDAQ: TMUS) today announced even more best-in-class benefits and support for first responders through T-Priority, a cutting-edge 5G solution designed to transform frontline connectivity. During a live event in New York City, Callie Field, President of T-Mobile Business Group, announced four major moves that take T-Mobile's support of first responders to the next level: a major agreement with the City of New York to be the single carrier for all its public safety network, partnerships with industry powerhouses including Samsung, Getac and Skydio, exclusive benefits for individual first responders like free access to the T-Priority network slice and a $2 million donation for charitable support to the Tunnel to Towers Foundation.
'First responders are the backbone of public safety, and they deserve the most advanced 5G technology to support them when lives are on the line,' said Callie Field, President, T-Mobile Business Group. 'With T-Priority, T-Mobile is providing public safety agencies and first responders with the innovative solutions they need to stay prepared, respond faster and protect the communities they serve, empowering them to lead in times of crisis and shape the future of emergency response.'
The 5G Era of Public Safety Is HereT-Priority, initially announced at the company's Capital Markets Day, was purpose-built for the millions of first responders in the U.S., addressing their urgent need for reliable and resilient connectivity. In fact, 64% of first responders cited an unreliable network as their main communications concern in a recent survey. Many are still held back by outdated 4G infrastructure and problems like congestion, insufficient speeds and coverage gaps. To tackle these connectivity barriers, T-Priority offers first responders benefits like:
This is all possible because T-Priority is powered by T-Mobile's 5G standalone (SA) network — the most advanced type of 5G network. While most operators initially relied on LTE-based non-standalone technology, T-Mobile was the first provider in the world to deploy a commercial 5G SA core, enabling critical innovations like network slicing. With T-Priority, T-Mobile is providing first responders with a dedicated slice of its 5G SA network to give them more capacity, faster 5G speeds and the highest priority — reinforcing its leadership in delivering the most advanced, reliable and scalable solutions for public safety. Plus, T-Mobile's 5G SA offers state of the art security — helping ensure uninterrupted service even in the face of sophisticated cyber threats.
The Most Advanced 5G Ecosystem for First RespondersFirst responders rely on a vast ecosystem of purpose-built tools - from drones and AI-powered applications to deployables that boost coverage in the field. Many of these tools still operate on 4G or, at best, non-standalone 5G. T-Mobile is changing that by growing its ecosystem solutions with industry leaders, ensuring that, for the first time, these mission-critical tools get ultimate priority on the T-Priority slice. Key partnerships include:
This technology is all backed by T-Mobile's expert customer support team and enterprise-grade network operations centers, which are on call 24/7 to ensure agencies of all sizes are supported every day through regular operations, disasters, public safety incidents and critical moments nationwide. Whether it's boosting network capacity or restoring critical coverage, T-Mobile ensures first responders have the most advanced network, expertise and assistance they need to save lives in any situation.
Supporting Those Who ServeWith more than 4 million first responders in the country - including volunteers who make up 65% of all firefighters - T-Mobile is bringing these brave individuals cutting-edge technology, discounts and the exclusive benefits they deserve on their personal phone plans. Here's what individual first responders can expect from T-Priority:
https://www.t-mobile.com/business/t-priority.
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