Crumbling water supply infra in Gurgaon leaves families in Sushant Lok 1 high & dry

Time of India

6 days ago

Gurgaon: Outdated motors, "five-minutes of water supply" and pipelines that are simply not enough or are non-functional — Sushant Lok 1 residents are a harried lot.
"Hollow assurances and no action," is the common refrain among residents of Sushant Lok 1 who are reeling under an acute water crisis this summer.
In one of the posh localities in the city, hundreds of families in C and C1 blocks have been receiving little to no supply for over 70 days. Residents have demanded a complete overhaul of the water supply system, including the replacement of old pipelines, motors and tubewell machinery.
Private tankers costing "anywhere between Rs 800 and Rs 1,200 depending on demand" have burnt holes in the pockets of the residents — in absence of water supply — they say.
RWA president of Sushant Lok 1 Deepak Verma says, "None of the four boosting stations are running at full capacity. Motors are outdated, control panels frequently break down and pipelines — many just four inches in diameter — cannot meet the colony's growing demand."
MCG took over the colony from the developer in 2019, but residents say the civic body has done little to upgrade the decades-old infrastructure.
Built in the 1990s, the colony's water system was designed to serve a much smaller population and now it relies on GMDA's supply, which is further supplemented by 19 tubewells — only four of which are functional — serving more than 4,000 families in the affected blocks.
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Despite repeated complaints and meetings with officials of the MCG, residents say they have received only assurances.
MCG executive engineer Sanjeev Kumar told TOI efforts are being made to address the issue.
Kumar said. "We prepared the estimate for the upgradation of boosting stations and are awaiting approval. We prepared the proposal for three more tubewells to supplement the shortfall of GMDA's supply and it is under process."
Anil Sharma, a resident of C Block who has lived here for the last 25 years, says, "This happens every summer for the last five years, but this year is the worst."
Sharma says, "We are getting barely four-five minutes of water on some days. We are entirely dependent on private tankers. MCG hasn't provided a single tanker."
Deepak Verma says a new underground tank was recently constructed in C Block, but key components such as the non-return valve (NRV) have not been installed.
Meanwhile, the C-1 Block tubewell is not connected with a power supply, leaving hundreds of families without a backup water source.
Residents are also seeking the installation of 10 additional tubewells, urgent repair of long-pending leakages and deployment of more ground-level staff for routine maintenance.
Verma says, "Even when the motors are repaired, they break down again within 24 hours. This patchwork approach is not working anymore. Over 500 families have been without potable water for months. The entire system is collapsing and no one is taking responsibility."