
Verizon Business sees AI as ‘critical' part of managed network services portfolio: Jophy Varghese
NEW DELHI: US telecom carrier
Verizon
's enterprise unit said
artificial intelligence
(AI) will become a key differentiator in its network portfolio, enabling end customers to benefit from cost efficiencies.
'Over the years, we have expanded our network portfolio to include network-as-a-service (NaaS), SD-WAN, and others. Now AI will act as a critical part of how we roll out networks for large global enterprises,'
Jophy Varghese
, APAC head (SI) & country manager (India),
Verizon Business
, told ETTelecom in an interview.
He said AI will allow enterprise customers to gain visibility on end-to-end governance, offer flexibility on cost structures, and will also enable them to leverage cost-effective connectivity models.
Lately, AI adoption has boomed across industries. In telecom, the technology is currently being utilised by various companies for functions ranging from customer-facing chatbots to radio performance and energy efficiency optimisation.
New York-headquartered Verizon, this January, launched the '
Verizon AI Connect
' integrated suite of solutions and products designed to enable businesses to deploy AI workloads at scale. The telco already has tie-ups with hyperscalers and technology companies, including Google, Meta, Vultur, and Nvidia.
Meanwhile, the monetisation of the fifth-generation (5G) networks has not picked up at an anticipated pace. The executive, however, said that investments would continue to pour in the 5G space, with expansion into the 6G technology eventually.
Varghese further said that Verizon Business is currently prioritising its work in three areas: global network managed services, secured hybrid networks, and cybersecurity.
'All these elements come together as part of the core network. Apart from that, we have unified communications, or contact center solutions,' he said.
'I think we would continue to expand our investment globally. We are here to stay,' he added.
According to the executive, the company would explore opportunities in various areas, such as modernising enterprises, scaling up new network roll-outs, and orchestrating global network with multiple partners while ensuring security at the same time.
Watch the full video interview below:
ETTelecom Interviews: Verizon Business' Jophy Varghese on 5G monetisation, investment roadmap
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