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Couple who gambled their £24,000 life savings now have £12 million business

Couple who gambled their £24,000 life savings now have £12 million business

Daily Mail​28-05-2025

An Australian couple have revealed how they created a multi million business after taking a risk and investing their life savings.
Alexandra Weller, who is now based in Hong Kong, realised there was a gap in the market for aesthetically pleasing rugs when she was shopping for one.
At the same time, her husband Aaron was consulting for SEO company, and learnt that huge numbers of people were doing online searches looking for rugs.
When this inspired the couple to ask people they knew about their experience when shopping for the furnishings, they discovered that many had negative stories to tell.
With sizing that was confusing to understand, and colours that weren't quite right, rug shopping was not enjoyable for most.
Alexandra told news.com.au that she and Aaron realised there was a gap in the market - and this led to them starting their company Miss Amara in 2014.
Their idea was to offer a better experience, and make it easier for customers to work out how the rugs would look in their own homes, by sharing pictures of the products in-situ, so shoppers could take a snap of the room the rug would go in, and see how it would look in the desired space.
The couple, who invested $50,000 (£24,000) of their life savings into the company, implemented further ideas of how to offer a positive shopping experience.
If customers were unhappy with the purchase, a full refund was offered, and the company would pay for a courier to pick up the rug.
Speaking to news.com.au, Alexandra revealed how she would contact strangers online to ask if they would 'be willing to photograph our rugs in their stunning homes'.
This, she explained, was not a marketing tactic, but 'because I genuinely wanted to show people what was possible'. She added that while this is now known as User-Generated Content and influencer marketing, back then, 'it was just a deep desire to help customers visualise the home of their dreams'.
Being customer-focused has always been the company's main aim, and for Alexandra, this translated into ensuring that as many people as possible could enjoy their products.
'We kept hearing was that many people, especially pet owners and young families, felt excluded from owning beautiful things,' she explained.
Keeping this in mind, they launched a pet-friendly range, featuring rugs that were stain-proof and easy to clean, making them popular with those who had pets as well as parents of young children.
Their strategies worked, and 10 years after starting the brand, the couple employ around 80 people, and turned over $26 million (£12 million) last year.
However, they didn't pay themselves a salary for five years, and even now, remain cautious as they are all too aware that business success isn't something to be taken for granted.
Alexandra credited Aaron for keeping the business moving forward, describing him as 'a true entrepreneur – fearless and incredibly driven'.
Setting up the brand was difficult, with the couple hitting a number of stumbling blocks, meaning Aaron's fearless style was essential.
According to Alexandra, it was difficult to find people to work with them - and even when they did, they faced numerous objections.
Among them, they were told it would be too expensive to offer their signature virtual reality tool - where customers can test how the product would look in their own homes - would be too expensive. However, Alexandra said that giving customers the ability to visualise the rug in their space 'transformed our conversion rate and far outweighed the cost'.
In addition, their courier company said their returns policy would cost them the business - but as Alexandra said, 'fear and hesitation were the biggest blockers for customer', and so removing them was crucial.
After facing these teething products, the brand has enjoyed major success - and the couple continue to develop new products.
One of their recent popular launches is their range of 'rollie pollie playmats'. Talking about the line in a recent TikTok video, Alexandra said: 'When I was developing the playmat product, it was honestly spurred out of the same reason Miss Amara was born.
'I was looking for the perfect playmat in my lounge room, and I wanted the playmat to feel like something I could be proud of, something that I didn't have to put away when guests came over, something that effortlessly blended and elevated my space.'
She added that she wanted it to be very soft, and because small children's 'little feet are very picky', comfort was the most important thing.
Alexandra continued: 'One of my friends just pointed out that whenever my kid is in a room with a playmate, they will naturally gravitate towards the playmat, and they start jumping and rolling and they're having a great time, and I'm not stressing about it.'

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