Millions of shoppers warned as UK supermarket stops taking card payments
Thesupermarket is currently unable to accept card payments in some stores, with millions of shoppers being urged to bring cash instead.
A major supermarket has ceased accepting card payments in some of its stores, issuing a warning to millions of shoppers. Co-op customers are being advised to bring cash as certain stores are not currently accepting card payments due to a cyber attack breach.
The Co-op, which competes with Asda, Tesco, Morrisons, Sainsbury's and others, stated that it is working to restore digital payments as quickly as possible. Some locations are presently only accepting cash as they manage the fallout from the cyber attack.
One user commented: "Cash only at the Co-Op today. That's three in Manchester I've seen with similar signs. One directly opposite the HQ."
Stephen Bonner, deputy commissioner of the Information Commissioner's Office, told the Today Programme on Tuesday that the chaos was "a wake-up call to every organisation".
The Co-op had to shut down parts of its IT system on Wednesday after detecting an attempted hack, just days after Marks and Spencer experienced a serious cyber incident, reports Birmingham Live.
Shirine Khoury-Haq, the group's chief executive, advised members to "take the usual steps to keep their passwords safe".
She wrote: "While we have been able to protect our Co-op from significant trading disruption, which is often the intent of these sorts of attacks, I am very sorry that this member information was accessed".
"While there is no impact to your account, and you can continue to trade with us as normal, I appreciate that members will be concerned."
A spokesperson for the Co-op has issued a statement regarding the cyber-attacks the company is facing:
It read: "We are continuing to experience sustained malicious attempts by hackers to access our systems. This is a highly complex situation, which we continue to investigate in conjunction with the NCSC and the NCA.
"We have implemented measures to ensure that we prevent unauthorised access to our systems whilst minimising disruption for our members, customers, colleagues and partners.
"We now know that the hackers were able to access and extract data from one of our systems. The accessed data included information relating to a significant number of our current and past members.
"This data includes Co-op Group members' personal data such as names and contact details, and did not include members' passwords, bank or credit card details, transactions or information relating to any members' or customers' products or services with the Co-op Group.
"We appreciate that our members have placed their trust in our Co-op when providing information to us.
"Protecting the security of our members' and customers' data is a priority, and we are very sorry that this situation has arisen."
There are 500 Co-op food shops in Scotland, with more than 3,000 in the rest of the UK.
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