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‘I only receive half of the state pension. Am I entitled to more?'

‘I only receive half of the state pension. Am I entitled to more?'

Telegraph12-05-2025

Write to Pensions Doctor with your pension problem: pensionsdoctor@telegraph.co.uk. Columns are published weekly.
Hi Charlene,
I have been arguing with the Pension Service (by post and over the phone), and during a recent conversation, I was told the justification of my reduced pension was due to 17 years of Home Responsibilities Protection (HRP).
I was born in 1944 and was deducted from the 39 qualifying years under the old system, meaning I needed 22 qualifying years for a full pension. I only had 11 qualifying years, meaning my entitlement is 50pc. This is what I currently receive, and I consider this to be unfair and a silly argument.
Having done some research, I believe that I'm entitled to more than just half.
My National Insurance record confirmed I am entitled to 17 years HRP and that I've paid 11 qualifying years' worth of contributions.
Does that not mean I have 28 qualifying years? With another three years of 'additional state pension', surely I should be getting far more than my current allowance?
Kind regards,
– Magdalena
Dear Magdalena,
As you've pointed out, you received the 'old' basic state pension, and would have reached your state pension age of 60 in 2004.
Women born before 1950 needed 39 qualifying years of National Insurance to get the full basic state pension.
Home Responsibilities Protection (HRP) was introduced to protect entitlement to the state pension for parents and carers. It was the forerunner to National Insurance credits which replaced HRP in 2010.
People who claimed child benefit or those claiming income support because they were unable to work due to caring for a sick or disabled person should have automatically received HRP between 1978 and 2010.
People who reached state pension age on or after April 6 2010 saw any full years of HRP converted to the new National Insurance credit system.
But those who reached state pension age before April 6 2010 benefitted from a reduction in the number of qualifying years needed for a full state pension. HRP wasn't a mechanism for giving you extra qualifying years which is why you don't have 28 qualifying years.
Your 17 years of HRP reduced the number of qualifying years you needed for the full basic state pension to 22. If you had 11 qualifying years on your National Insurance record too, you'll get 50pc of the basic state pension as you have half of the number of qualifying years you needed for the maximum. Without HRP, you would have only got around 28pc.
You've mentioned that you have some additional state pension. I can't tell you how much that should be as there was no set amount per year, but anything you get will be paid to with your basic state pension. It might be worth asking the Pension Service to confirm your additional amount.
There have been numerous errors made by the DWP when it comes to underpaying state pensions to women. Errors in relation to HRP were also identified because people claiming child benefit before 2000 did not have to input their National Insurance number as part of their application.
Given the scandals, I completely understand why you have questioned their methodology here. But unless you believe there are any missing years of HRP showing on your record, and you are entitled to more than 17 years, I think the Pension Service is correct on this occasion.
With best wishes,
– Charlene

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