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People who use AI will replace those who don't: Adobe CEO Shantanu Narayen

People who use AI will replace those who don't: Adobe CEO Shantanu Narayen

Time of India15-05-2025

Adobe CEO Shantanu Narayen believes AI users will replace non-users, likening it to past shifts with automation and computers. He highlights AI's rapid adoption as disruptive yet full of opportunity. During his India visit, he emphasised Adobe's growth, India's tech evolution, and long-term optimism amid global economic and policy uncertainties.
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People who use AI will replace people who don't use AI, just like people who used automation or computers probably replaced those who didn't, said Adobe Inc chairman and chief executive Shantanu Narayen adding that the speed and accessibility at which the technology shift is happening this time is making it seem more disruptive.The 62-year-old, who has been steering the $21.5 billion software giant for almost two decades, spoke with ET during a recent India visit and said that India is seeing dramatic growth with a significant shift in how people are consuming the technology and software. Edited Excerpts.Firstly, companies like Adobe, we have the wherewithal, the brand, the capability... So in economic downturns, stronger companies actually should get stronger. Second thing we say at Adobe is, we plan for the upside and we'll react to the downside. I would say because we've had this massively successful economic run, the sentiment is probably a little bit more negative, as a result of all these things. But you know, if you think about it as building a company for the long run, it's another blip on the way to long term growth.I'm still a big believer in the Indian and the American economy. As long as the Indian economy and the American economy do well, it's good for both countries. The relentless move towards allowing for free trade, whatever that free may mean between countries, is the way it's going to go. It's true that Post-Covid, people have all said supply chains also need to be closer to home, maybe for security reasons for other reasons. But I like to focus on the things that I can control, which is building great software and serving customers.I always tell the story of my graduating class, 65% went to the US. My brother, who's older than me, 90% of his graduating class went to the US. And now I think the new generation, 5% go to the US. This is phenomenal for India, because people are finding incredible ways to grow their career and contribute to India. A lot of this work can be done remotely. It's a sign of the changing times. And we're not one of those companies, unlike the systems integrators or outsourcers who have this big issue with visas or immigration.People who use AI will replace people who don't use AI, just like people who used automation or computers probably replaced those who didn't. So, that is my fundamental belief. People will be required to create different forms of skill to differentiate their craft. I think what's different this time is the speed at which it's happening and the accessibility at which it's happening. People are going to see this as more disruptive, but I think it's a job of companies like Adobe to view this as an opportunity and leverage it rather than fight it.

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