Metrowater to roll out one lakh smart meters for consumers soon
Chennai: Metrowater is finally set to roll out smart water meters for its consumers, with preparations underway to issue the work order that will allow the selected contractor to begin installations for the long-pending project.
In the first phase, one lakh smart meters will be installed, targeting houses and flats measuring more than 2,500 square feet. Other consumers will gradually be brought under the system in subsequent phases.
Currently, Metrowater operates with 1,200 mechanised meters, which present practical difficulties in reading data—especially when property owners are away from home for extended periods.
Additionally, households without meters are charged a flat rate of just 80, regardless of consumption.
This has created two major challenges: unquantified water usage in large complexes and significant revenue losses due to undercharging.
Both issues are expected to be addressed with the implementation of smart meters, which will provide precise consumption data.
"Smart meters will bring multiple benefits, including improved equity and adequacy in water distribution across the city. The digital nature of the meters ensures accurate billing and encourages accountability among users—empowering them with insights into their usage and helping detect leaks or wastage promptly," said a senior Metrowater official.
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The initiative is part of a broader strategy to modernise infrastructure and improve public utility services.
Officials are optimistic that the move will not only streamline operations but also promote better conservation and sustainable use of water resources over time.
Chennai Metrowater currently supplies around 1,100 million litres of water daily to its consumers, up from 1,011 million litres on the same day last year, according to available data.
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