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Man banned from major supermarket for three years after 'abusing staff'

Man banned from major supermarket for three years after 'abusing staff'

Metro06-05-2025

A man has been banned from Asda for three years after he swore in store and was abusive towards staff.
Alan Bray, 49, from Totton, near Southampton, said he entered his local branch in November to exchange some credit on his gas and electric card for cash.
He claims when he entered the store to do the exact same thing the following week, he was told it was not possible.
It was at this point that he asked to see the manager to stop a similar incident from happening again.
He said he was told by the manager that whoever handed him the cash previously shouldn't have done so.
Alan was left feeling angry and as he walked off towards the exit and toilet he swore, which he acknowledged he shouldn't have done.
Once he came out of the toilet, he was met by security staff who handed him a letter that said he had been banned for three years.
An Asda spokesperson told Metro that Alan was not banned for just swearing, he was also banned for consistent abusive behaviour towards Asda staff.
Alan, who has autism and ADHD, said: 'I could not believe what I was reading.
'I used to shop at Asda daily and was on really friendly terms with lots of the staff, many of which knew me by name. More Trending
'I have been robbed of that social interaction which has left me quite isolated.
'What left me speechless was that those who have stolen under £100 worth of goods are served only a ban of a year.'
Alan has written a letter offering his apology to the manager involved but has so far not had the ban lifted.
An Asda spokesperson told Metro: 'While banning a customer is always a last resort, we do not tolerate abuse of any kind in our stores. For this reason, we made the decision to ban Mr Bray.'
Get in touch with our news team by emailing us at webnews@metro.co.uk.
For more stories like this, check our news page.
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