CU launches visa support services for foreign nationals
Convenience store chain CU announced on Thursday that it launched visa support services tailored to foreign residents in Korea, aiming to assist with application processes and enhance accessibility.
Offered in partnership with K-Visa, a the country's leading visa service provider, the new service will cover a wide range of needs including marriage, employment, investment, immigration and permanent residency.
By scanning a QR code displayed at CU stores and filling out a brief form, customers are instantly connected with a licensed administrative professional who can assist with their specific visa requirements.
Support is offered in four languages — English, Chinese, Japanese and Vietnamese — and users can monitor the progress of their applications in real time, from submission through review to final approval.
The service is priced competitively, with fees approximately 50 percent lower than the industry average. Visa extension services, for example, are available starting at just 20,000 won ($14), reportedly the lowest rate in Korea.
Initially, CU will roll out the service at around 50 stores located in areas with large foreign populations, including Daerim, Hongdae, Itaewon and Dongdaemun in Seoul. Based on customer feedback, the company plans to expand the offering to 1,000 stores by the end of the year.
In addition, CU is preparing to introduce a startup package for foreign entrepreneurs as well as a recruitment support program for foreign job seekers.
'CU is the first in the industry to offer visa agency services, making it easier for foreign residents to manage visa-related tasks at their nearest convenience store,' said Yoo Sung-hwan, head BGF Retail's service platform team. 'We will continue to develop innovative products and services that appeal to both local and international customers.'
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