Mum feels 'scummy' after finding note on son's pram during Butlin's break

Edinburgh Live

a day ago

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A mum has shared her distress after feeling 'scummy' following an incident at Butlin's during a family holiday.
Sophie was at the Skegness resort last month with her two children and a larger group when she experienced the theft of her son's buggy from the trolley area outside the swimming pool.
Faced with the challenge of returning to their apartment with her 10 year old daughter and four year old son, Sophie reached out to Butlin's for assistance but says she was advised to rent one for the remainder of her stay at a cost of £21.
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Her stroller was eventually found after three days, adorned with a post-it note that read 'loaned for five min, sorry + thank you'.
"It was more the inconvenience of it," expressed Sophie, 38. "I'm disabled, so is my daughter. We came out of swimming carrying a heavy bag of wet clothes and had to phone Butlin's for someone to come and help me because I only made it half way back to the apartment.", reports the Manchester Evening News.
"My daughter, was overly distressed by the situation. We had to hire another one. They wouldn't even look at the CCTV."
(Image: Manchester Family / MEN)
(Image: Manchester Family / MEN)
Derbyshire-based single mum Sophie suggested implementing a ticket system for pram collection to prevent future thefts, but claims the company showed no interest.
"Three days after it went it was thrown over the swimming pool fence into the external pram park with a note saying it had been borrowed for five minutes," she recounted.
"A friend of mine found it and when we went to pick it up, we heard on the walkie talkies that another pram had just gone, it happens all the time."
The mum expressed her distress, admitting she 'wasn't even that happy to have it back' after it had been used by someone else.
"I felt utterly violated," she confessed. "My little boy's pram had been in someone else's apartment and they had been using it. I felt so scummy using it."
Sophie, who visited the holiday park in mid May, took to a Butlin's Skegness Resort Facebook group to recount the ordeal, where other parents were quick to express their shock at the theft of a child's pushchair.
"Scum, it's about time Butlin's had CCTV or even security in buggy areas," one parent commented.
"How on earth can someone actually think that's ok to do that," questioned another, while a third remarked: "The question is whoever has borrowed it, why have they gone away without a pram if they need one. Very entitled behaviour and I'd be fuming."
A representative for Butlins chose not to provide a statement regarding the incident.