
Asda boss says ‘long way to go' in turnaround as sales fall further
However, Allan Leighton, who recently rejoined the UK's third largest grocery chain after more than 20 years, said it has seen 'green shoots' in its turnaround efforts.
The retailer, owned by US private equity firm TDR Capital and petrol forecourt billionaire Mohsin Issa, previously said it could take between three and five years to get fully back on track.
Industry figures released earlier this week showed Asda's share of the grocery market has shrunk to 12.1% – it's lowest since Kantar started collecting data in 2011.
The firm has struggled to keep up with larger rivals Tesco and Sainsbury's and come under pressure from fast-growing discounters Aldi and Lidl since its debt-fuelled takeover in 2021.
On Thursday, Mr Leighton said the retailer's 'prices were too high and availability was woeful' before his appointment, leading shoppers to switch.
Earlier this year, the company reduced the prices of more than 10,000 products in its renewed strategy to win over shoppers.
Bosses said the retailer will still follow through with ambitions to keep pricing low across rafts of products despite accelerating food inflation.
The company said it hopes to win back customers across the board but can benefit from bringing its pricing 'closer' to low-priced discounter rivals.
Mr Leighton said: 'Earlier this year we set out a clear ambition to make Asda the number one choice again for value-conscious families.
'To deliver this, we are making a material investment to move our entire range to a new, lower Asda Price by the end of next year.
'Although we are seeing the green shoots in sales performance, there is a long way to go, and we remain firmly focused on widening the price gap over other full-service supermarkets to give customers the savings they expect every time they shop at Asda.'
It came as the Leeds-based retailer reported that total revenues, excluding fuel, fell by 5.9% to £5 billion for the first three months of 2025.
The company said this included a 1.1% impact against last year's extra day trading due to the leap year.
Asda added that like-for-like sales were 3.1% lower for the four months to Easter and this improved further in May.

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Scottish Sun
41 minutes ago
- Scottish Sun
M&S finally relaunch online clothes shop after data leak – here's how to buy the best bits & it's NOT via their website
TOP MARKS M&S finally relaunch online clothes shop after data leak – here's how to buy the best bits & it's NOT via their website Click to share on X/Twitter (Opens in new window) Click to share on Facebook (Opens in new window) IT'S the moment millions of fashionistas have been patiently waiting for - the return of Marks & Spencer. The popular retailer has been dealing with chaos that began in April when cyber crooks launched a "highly sophisticated" attack that's still causing carnage behind the scenes, hitting everything from online orders to in-store stock. Sign up for Scottish Sun newsletter Sign up 3 The mega retailer has finally relaunched online clothes shop after data leak Credit: EBay 3 But thrifty fashionistas won't find the bargains on M&S website Credit: EBay 3 The cyber attack forced M&S to halt online orders and triggered widespread disruption Credit: EBay The cyber attack, which kicked off over Easter weekend, has been one of the worst to hit the high street in years. It has forced M&S to halt online orders and triggered widespread disruption, including a £300million blow to profits. Customer info was also nicked during the breach, with security experts now blaming 'Scattered Spider'— a notorious cyber gang thought to be behind the chaos. Online shopping is still out of action and is expected to remain patchy until at least July, with fashion, home and beauty sales taking a battering. Last weekend, bosses said it could still take around "five or six weeks" until shoppers can carry out online clothing orders. Some stores have even been stripped of staples like bananas and Colin the Caterpillar cakes, and popular meal deals were pulled in smaller branches. But as M&S bosses still deal with the situation, the mega retailer has found a way to treat fashionistas - and it's not on their website. Those on the lookout for a new summer wardrobe will be delighted to hear that M&S has partnered with the online marketplace eBay. Similarly to M&S official website, their eBay page boasts just about anything you'd need - whether it's last-minute swimwear for a beach holiday or new office clothing. When clicking on the type of item you're after, such as a skirt or jeans, it will automatically come up with different size options. Fashion fans are racing to Primark for 'gorgeous' new £16 skirt that's 'perfect' for holidays and will hide your mum tum Once finding your right one, the site will narrow it down and showcase the gorgeous picks you can order online. Online shoppers can also expect to pay £1.95 for delivery - which can take several days. The new partnership also shows you how many other bargain hunters are looking at the item now - which comes in handy in case you don't want to miss out on the deals. Timeline of cyber attack Saturday, April 19: Initial reports emerge on social media of problems with contactless payments and click-and-collect services at M&S stores across the UK. Customers experience difficulties collecting online purchases and returning items due to system issues. Initial reports emerge on social media of problems with contactless payments and click-and-collect services at M&S stores across the UK. Customers experience difficulties collecting online purchases and returning items due to system issues. Monday, April 21: Problems with contactless payments and click-and-collect persist. M&S officially acknowledges the "cyber incident" in a statement to the London Stock Exchange. CEO Stuart Machin apologises for the disruption and confirms "minor, temporary changes" to store operations. M&S notifies the National Cyber Security Centre (NCSC) and the Information Commissioner's Office (ICO) and engages external cybersecurity experts. Problems with contactless payments and click-and-collect persist. M&S officially acknowledges the "cyber incident" in a statement to the London Stock Exchange. CEO Stuart Machin apologises for the disruption and confirms "minor, temporary changes" to store operations. M&S notifies the National Cyber Security Centre (NCSC) and the Information Commissioner's Office (ICO) and engages external cybersecurity experts. Tuesday, April 22: Disruptions continue. M&S takes further systems offline as part of "proactive management". Disruptions continue. M&S takes further systems offline as part of "proactive management". Wednesday, April 23: Despite earlier claims of customer-facing systems returning to normal, M&S continues to adjust operations to maintain security. Contactless payments are initially restored, but other services, including click-and-collect, remain affected. Despite earlier claims of customer-facing systems returning to normal, M&S continues to adjust operations to maintain security. Contactless payments are initially restored, but other services, including click-and-collect, remain affected. Thursday, April 24: Contactless payments and click-and-collect services are still unavailable. Reports surface suggesting the attackers possibly gained access to data in February. Contactless payments and click-and-collect services are still unavailable. Reports surface suggesting the attackers possibly gained access to data in February. Friday, April 25: M&S suspends all online and app orders in the UK and Ireland for clothing and food, although customers can still browse products. This decision leads to a 5% drop in M&S's share price. M&S suspends all online and app orders in the UK and Ireland for clothing and food, although customers can still browse products. This decision leads to a 5% drop in M&S's share price. Monday, April 28: M&S is still unable to process online orders. Around 200 agency workers at the main distribution centre are told to stay home. M&S is still unable to process online orders. Around 200 agency workers at the main distribution centre are told to stay home. Tuesday, April 29: Information suggests that the hacker group Scattered Spider is likely behind the attack. Shoppers spot empty shelves in selected stores. Information suggests that the hacker group Scattered Spider is likely behind the attack. Shoppers spot empty shelves in selected stores. Tuesday, May 13: M&S revealed that some customer information has been stolen. M&S revealed that some customer information has been stolen. Wednesday, May 21: The retailer said disruption from the attack is expected to continue through to July. Several of the stunning pieces are now also on sale, with dresses slashed to as little as £15. There are also heaps of summery swimwear to choose from - and they're all under £30. Meanwhile, M&S isn't the only store facing cyber trouble. What is a cyber attack? A CYBER attack is any deliberate attempt to disrupt, damage, or gain unauthorised access to computer systems, networks, or digital devices. These attacks can target individuals, businesses, or even governments, and their motives can range from financial gain to political disruption. Cyber attacks can take many forms, employing various techniques to achieve their malicious goals. Common types of cyber attacks include: Malware: Malicious software designed to damage or gain control of a system. Examples include viruses, worms, ransomware, and spyware. Malicious software designed to damage or gain control of a system. Examples include viruses, worms, ransomware, and spyware. Phishing: Deceptive attempts to trick individuals into revealing sensitive information such as usernames, passwords, or credit card details, often through fake emails or websites. Deceptive attempts to trick individuals into revealing sensitive information such as usernames, passwords, or credit card details, often through fake emails or websites. Denial-of-Service (DoS) Attacks: Flooding a network or server with traffic to overwhelm its resources and make it unavailable to legitimate users. Flooding a network or server with traffic to overwhelm its resources and make it unavailable to legitimate users. SQL Injection: Exploiting vulnerabilities in website databases to gain unauthorised access to data. Exploiting vulnerabilities in website databases to gain unauthorised access to data. Ransomware: Malware that encrypts a victim's data and demands a ransom for its release. Malware that encrypts a victim's data and demands a ransom for its release. Social Engineering: Manipulating individuals into performing actions or divulging confidential information. Co-op was forced to shut down part of its IT system after facing a hacking attempt in April. It confirmed that it had "taken proactive steps to keep our systems safe". It was later revealed that the personal data of a "significant number" of its 6.2million customers and former members had been stolen. The details included names, contact information, and dates of birth. However, the retailer assured customers that passwords, credit card details, and transaction information were not compromised. Full services resumed on May 14, following the reactivation of its online ordering system. Luxury retailer, Harrods, was also another victim of last month's hacking saga. They had warned shoppers about "restricted internet access" due to the attempted breach, which caused difficulties for some customers trying to make payments.

Leader Live
an hour ago
- Leader Live
Ivan Toney says he never feared Saudi Arabia move would end his England career
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Scottish Sun
an hour ago
- Scottish Sun
Hundreds of jobs face risk at major Scots firm – with ‘400 more axed every two weeks' warning
Click to share on X/Twitter (Opens in new window) Click to share on Facebook (Opens in new window) HUNDREDS of Scots oil and gas jobs are set to be axed - with the worst to come. Trade union bosses warn that over 140 jobs with the contractor Altrad, who provided operational support to the Petroineos oil refinery in Grangemouth, face losing their job at the end of June. Sign up for Scottish Sun newsletter Sign up 3 Petroineos oil refinery site in Grangemouth is set to close completely Credit: Getty 3 Unite union are urging both governments to speed up the process to transform the site Credit: PA The contractors provide several critical support services between Grangemouth and Mossanman chemical factory in Cowdenbeath. The Fife-based complex consists of two neighbouring plants: the Fife Natural Gas Liquids (FNGL) Plant operated by Shell U.K. Limited and the Fife Ethylene Plant (FEP) operated by ExxonMobil Chemical Limited. Altrad blames the cuts on a work slowdown and ExxonMobil's cost-saving measures. Union bosses are now warning of an 'avalanche' of redundancies, with up to 400 jobs disappearing every fortnight from the sector. At least 98 jobs are already being slashed at Mossmorran, while other contractors Bilfinger, is dropping 10 roles, and Kaefer is cutting 55. Unite general secretary Sharon Graham slammed the UK and Scottish governments for failing to protect workers, saying: 'This is an unfolding jobs crisis in Scotland's oil and gas industry. 'They're accelerating huge losses without any credible jobs plan in place.' A damning report from Robert Gordon University in Aberdeen has revealed the workforce could shrink by 400 jobs every fortnight for the next five years. The UK's oil and gas workforce is estimated to have declined by around 5,000 jobs, from 120,000 in 2023 to around 115,000 in 2024. It said in 'low-case scenarios', where the UK makes 'slower progress' as the country transitions towards renewable energy, jobs in the oil and gas workforce would further drop from 115,000 at present to 'as low as 57,000 by the early 2030s'. Grangemouth was doomed from the moment closure was raised, admits Scotland Secretary An impact assessment by PWC found that the Grangemouth refinery made an economic contribution of £403.6m per annum, and almost 3,000 workers were reliant on the refinery's operations. Earlier this year, ministers floated nine options for Grangemouth's future, but warned it would take £35 billion of private investment to turn it into a green energy hub. The Project Willow document says SAF operations would commence in 2035, with a capital expenditure of up to £2.1 billion required. Up to 270 staff would run the plant. Unite wants the government to fast-track projects like transforming Grangemouth into a Sustainable Aviation Fuel (SAF) production hub, but says the lack of action is causing a 'domino effect' of job losses across the supply chain. Unite's Scottish secretary Derek Thomson said: 'Scotland is in serious danger of losing thousands of highly skilled jobs while creating no new opportunities in greener industries for workers to transition into.' A UK Government spokesperson said: 'We have taken rapid steps to deliver the next generation of good jobs for North Sea workers in a fair and orderly transition as part of our Plan for Change, including by making the biggest investment in offshore wind and two first-of-a-kind carbon capture storage clusters. 3 Over 140 contractors are set to lose their jobs by the end of the month Credit: Alamy 'This comes alongside Great British Energy, headquartered in Aberdeen, which has already announced a £300 million investment into British supply chains, unlocking significant investment and helping to create thousands of skilled jobs.' A spokesman for the refinery's owners Petroineos previously said: 'The publication of the first Project Willow report is a milestone event for Grangemouth that could mark the beginning of a transformation for the whole cluster and, in time, create many more jobs and growth opportunities across a variety of related industries in Scotland.'