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Shangri-La Toronto hotel review: Luxury meets convenience in the heart of the city

Shangri-La Toronto hotel review: Luxury meets convenience in the heart of the city

The National14-02-2025

With its sleek and modern design, architecture fans will appreciate stepping into the Shangri-La Toronto. The hotel features a dramatic glass facade and meticulously designed interiors that reflect the city's dynamic urban landscape. Located between the financial and cultural districts, Shangri-La offers convenient access to both areas, plus impressive views of Toronto's skyline, including a closer look at the CN Tower. Opened in 2012, the hotel's strategic location allows easy access to the city's vibrant neighbourhoods, arts venues and shopping districts, making it an ideal base for both leisure and business travellers. The National checked in to the five-star hotel to see whether its architectural and experiential offerings make it a worthy splurge in Toronto's bustling cityscape. The drive from Toronto Pearson Airport is smooth and it takes less than 30 minutes to reach the hotel. Upon arrival, I am warmly greeted by staff who take my bags and check me in quickly after I hand over my passport. The lobby is cosy with high floor-to-ceiling windows that bring in tons of natural light. It also doubles as a bar and lounge with crystal chandeliers, contemporary artwork and couture gowns on display that line the area. The warm and inviting ambience is enhanced by comfortable seating and a homey fireplace. Shangri-La is located in the financial district of downtown Toronto. Although surrounded by corporate headquarters, it also has close proximity to cultural attractions such as the Hockey Hall of Fame, Campbell House Museum, the Royal Alexandra Theatre and the Tiff Bell Lightbox, which hosts the Toronto International Film Festival. An array of dining options are also available nearby, from high-end restaurants to chic cafes. The hotel is easily walkable and there are popular shopping destinations nearby. However, the real gem of the location is the amazing view of the CN Tower, one of the tallest buildings in the world. The 202-room property resides within the first 17 floors of the 66-story landmark tower. The rooms and suites range from the 45-square-metre deluxe room to the 204-square-metre Shangri-La Suite on the 17th floor. I'm in a deluxe one-bedroom suite on the 14th floor, which is a corner unit. The suite has warm earth tones and rich mahogany panelling that create a welcoming atmosphere, while large windows provide sweeping views of downtown Toronto. The separate living room has a queen-size convertible sofa bed and a guest bathroom with a stand-alone shower. The master bedroom comes with a comfortable king-size bed with its own en-suite bathroom that boasts marble finishes, a walk-in shower and a deep-soaking bathtub. There's even a TV in the mirror. Thanks to the corner floor-to-ceiling windows, there are also spectacular up-close views of the CN Tower and downtown. Amenities include L'Occitane toiletries, luxury linens and a Nespresso coffee machine. The hotel even provides a complimentary bath soak to help create a spa-like experience. It feels like Canadian hospitality at its finest. The hotel has an international staff with many able to speak a second language. I particularly enjoyed a conversation with Alice, who works in housekeeping. She is originally from Hong Kong like my mother, and we have a conversation in Cantonese, during which she reassures me my language skills are up to par despite my doubts. The quick but fun interaction puts a smile on my face. Other members are also very helpful, enthusiastically sharing their tips on what to see, where to eat and where to go. Although the hotel lobby is quiet when I arrive for check-in, it transforms into a lively hub after work hours. Almost every seat in the lounge is occupied, creating a vibrant atmosphere as business people and friends gather. There's a pianist who enchants guests in the lobby with her live performance, also adding to the energetic vibe. It no longer feels like just a hotel, but rather like a sophisticated social scene. There's a 24-hour fitness centre with a yoga, Pilates and aerobic studio, as well as an indoor 20-metre lap pool – meaning that swimming is always an option no matter the season – with a skylight and cabanas. For those who might want to unwind, there's the Miraj Hammam Spa on the fifth floor, which offers traditional Middle Eastern Hammam and Gommage treatments. Bosk, which serves Italian cuisine, is the only restaurant on site. Located on the lobby level of the hotel, it is a sleek-yet-welcoming space with warm wood accents and floor-to-ceiling windows. During my visit, Bosk's head chef Troy Cabarios had created a special four-course set menu showcasing seasonal ingredients and modern Canadian dishes with a global spin. Personal favourites included the beet salad with whipped gorgonzola and buttermilk dressing, chestnut ravioli, osso buco (Quebec milk-fed veal shank) and torta caprese (chocolate Amarena cherry cake). Despite the lack of dining venues in the hotel, there is an extensive in-room food menu. One morning for breakfast, I give room service a try. I get the house-made granola (Dh44), a bakery basket (Dh49), which consists of banana bread, coffee cake and carrot bread and a latte with oat milk (Dh26). Although it takes a little longer to come to my room, the food is tasty and a good way to start the day. The hotel's location in downtown Toronto is hard to beat. Top tourist attractions are within walking distance, including the CN Tower and Rogers Centre. It's also close to Yonge Street for entertainment and shopping options. There's not a lot to fault. However, if I had to pick out one thing, it would perhaps be that because the lobby is so popular, it can get full very quickly, especially after work hours which may not be ideal for those staying at the hotel. It's worth booking a corner room if there is availability. The views of the city are marvellous during the day and at night. Rates start at Dh1,245 for the deluxe room. Check-in is from 3pm and checkout is at noon. This review was conducted at the invitation of the hotel and reflects hotel standards during this time. Services may change in the future.

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Ascott Grows The Crest Collection in East Asia and the Middle East, Extending the Brand's Heritage-Inspired Luxury Beyond Europe and Southeast Asia
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Ascott Grows The Crest Collection in East Asia and the Middle East, Extending the Brand's Heritage-Inspired Luxury Beyond Europe and Southeast Asia

Added new locations in Japan, China, the UAE and Saudi Arabia, including the brand's first resort La Clef Bangkok by The Crest Collection is set to open soon, bringing the brand's number of operating properties in Southeast Asia to four Launches The Crest Chronicles, the inaugural brand programme celebrating the unique heritage stories that define each property and enrich guest experiences SINGAPORE – Media OutReach Newswire – 3 June 2025 – The Ascott Limited (Ascott), the wholly owned lodging business unit of CapitaLand Investment (CLI), is accelerating the global expansion of its European-born luxury brand, The Crest Collection, in response to growing demand from luxury travellers for distinctive, heritage-rich stays. Over the past six months, the brand has gained strong momentum across East Asia and the Middle East, adding over 1,200 units from four new signings and one opening. 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Indikaya Introduces Elevated Business Lunch by Culinary Chef Hemant Oberoi

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Ghada Addas appointed Director of Marketing & Communications at Shangri-La Jeddah
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Ghada Addas appointed Director of Marketing & Communications at Shangri-La Jeddah

Jeddah, Saudi Arabia – Shangri-La Jeddah is delighted to announce the appointment of Ghada Addas as its new Director of Marketing & Communications. Ghada has built an impressive career by showcasing her versatility across various industries in The Kingdom of Saudi Arabia. Starting as a copywriter and account assistant at Leo Burnett, she moved on to roles such as Page Editor at Arab News, Brand Manager at Nesma Holding, and Marketing Senior Manager at Sephora Saudi Arabia, Tawkilat Automotives, Ministry of Culture, Jeddah Yacht Club, and most recently Sela. As a Saudi National, Ghada has further excelled in the hospitality and the destination management sector. As Marketing Director for Balad, Jeddah Historic District, she led the brand's marketing efforts and established its PR objectives. At Jeddah Yacht Club, she served as Brand Director, overseeing brand concept, marketing, events, and reputational development. 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Overall, Ghada Addas demonstrates a strong passion for marketing and brand development, continually enhancing her expertise through diverse roles and continuous learning which Shangri-La Jeddah values deeply. About Shangri-La Jeddah Having opened its doors as newest flagship hotel early 2022, Shangri-La Jeddah stands tall as the debut property for the Shangri-La brand in Saudi Arabia, promising to redefine luxury in leisure and business travel for the city. Dominating the skyline with its remarkable 65-storey tower, Shangri-La Jeddah is not just a hotel, it stands as a beacon of progression and innovation that illuminates the Jeddah's cityscape. Exceptional Accommodations with a View from every angle This flagship 65-story tower offers 220 light-filled and elegantly appointed guest rooms and suites, are each adorned with spacious private balconies. Floor-to-ceiling windows seamlessly blends with outdoor beauty that reflects upon the endless blue of the sky, the turquoise hues of the sea, and overlooks the iconic F1 Jeddah Corniche Circuit. Culinary Excellence Across Varied Horizons Renowned as Jeddah's culinary hub, Shangri-La Jeddah curates an exquisite culinary journey that transcends cultural boundaries. Among its diverse array of dining venues, The Waterfront Kitchen, with its yacht-inspired design, offers a captivating gastronomic experience for breakfast and lunch, setting the stage for a gastronomic indulgence during the earlier parts of the day. Meanwhile, the award-winning Shang Palace stands as a testament to the seamless fusion of soulful modern Chinese cuisine with traditional motifs. Bolstering its culinary prowess, Shangri-La Jeddah proudly boasts an ensemble of award-winning chefs, and a culinary team dedicated to pushing the boundaries of gastronomic innovation. With their expertise, each dish becomes a masterpiece, inviting guests to savour a symphony of flavours and textures. Adding to this symphony of culinary delights is NIYYALI, where flavour, creativity, and culture converge to deliver the authentic essence of Lebanese soul. Nestled on the Jeddah Waterfront, NIYYALI presents an unmatched Lebanese dining experience. Offering a melange of traditional Lebanese dishes and meticulously crafted beverages, NIYYALI raises the bar with its commitment to exquisite service and supreme culinary adventures. The restaurant's open-air setting provides spectacular views of the Red Sea and overlooks the Jeddah Corniche Circuit, creating the perfect ambiance for an unforgettable dining experience. In addition to these culinary delights, Shangri-La Jeddah introduced the seasonal gem, Kaia, where good vibes and tantalising cocktails set the stage for a space where the city moves to a new rhythm, and the resident DJ plays enchanting music bringing a pulsing energy to Jeddah nights. Inspired by the Hawaiian word for 'sea', Kaia's open-air terrace encapsulates the essence of a seaside holiday, offering free-spirited energy, up-beat music, and expertly crafted cocktails and flavours from around the Pacific Rim to the Red Sea shores. And for those seeking a more relaxed ambiance, COPA, the boutique patisserie, takes patrons on a journey where the art of coffee and chocolate pairing reaches new heights. Each venue within Shangri-La Jeddah invites guests to embark on a culinary adventure that harmoniously blends local and international flavours with modern culinary expertise, rapidly favoured as a hot spot for diners in Jeddah. Supreme Event Planning Shangri-La Jeddah, beyond its role as a luxurious retreat, stands as a beacon for grand events and celebrations. With over 2000 sqm of flexible event spaces, including a magnificent 990 sqm ballroom and 11 function rooms, the hotel stands as the epitome of versatility. This expansive canvas serves as the premier event destination in the city, meticulously designed for weddings, corporate gatherings, and special occasions. The hotel's dedicated event planning team goes above and beyond, ensuring that every detail, from the grandest arrangement to the tiniest nuance, is expertly orchestrated. Shangri-La Jeddah takes pride in being the luxury destination for weddings in the city, where dreams unfold in a setting of opulence and sophistication. Each event, whether a corporate affair or a celebration of love, is destined to be an unforgettable experience within the grandeur of Shangri-La Jeddah. 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From our Kids' Club to a dedicated kids' pool, indoor and outdoor play areas, along with a special children's menu available for in-room dining, family fun is guaranteed. Parents can rest assured that our youngest guests will receive a genuinely warm and heartfelt welcome. Awards, Accolades, and Recognitions Shangri-La Jeddah stands as a beacon of excellence, adorned with a myriad of prestigious accolades that affirm its position as an unrivalled destination: Leading New Hotel 2022 - World Travel Awards Best Business Hotel in Jeddah 2022 - Business Traveller Middle East Awards Saudi Arabia's Leading New Hotel 2022 - World Culinary Awards Middle East's Leading New Hotel 2022 - World Culinary Awards World's Leading New Hotel 2022 - World Travel Awards Favourite City Hotel (MENA) 2022 - Condé Nast Traveller Middle East Readers' Choice Awards Shang Palace - Saudi Arabia's Best Hotel Restaurant 2022 The Waterfront Kitchen - Best Buffet in Jeddah – Timeout Awards 2023 Saudi Arabia's Best Hotel SPA 2023 - World SPA Awards World's Best Male SPA 2023 – World SPA Awards Shang Palace - Saudi Arabia's Best Hotel Restaurant 2023 Niyyali - Favourite Restaurant at Fact Dining Awards 2023 Niyyali - Best Lebanese Restaurant in Jeddah – Timeout Awards 2024 Shang Palace - Best Asian Restaurant in Jeddah - Timeout Awards 2024 Niyyali - Favorite Restaurant in Jeddah - What's On Awards 2024 Kaia - Favorite Mocktail - What's On Awards 2024 Saudi Arabia's Best Hotel SPA 2024 - World SPA Awards These accolades bear testament to Shangri-La Jeddah's unwavering commitment to delivering unmatched hospitality and redefining the standard for luxury and excellence in the hospitality industry. Embark on a Journey of Luxury At Shangri-La Jeddah, guests are not just guests; they are invited to embark on a journey where the natural beauty of the Red Sea harmoniously blends with world-class hospitality. It's an opportunity to discover the zenith of luxury on the Jeddah Waterfront. For more information, please visit: For media inquiries, please contact: Philma Gomes-Ellis Director of Sales & Marketing Shangri-La Jeddah Ghina AlAlam Assistant Marketing Manager Shangri-La Jeddah

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