Latest news with #737-8200
Metro
15 hours ago
- Metro
Ryanair hits back at couple who were booted off flight after 'hack' went wrong
RyanAir has issued a scathing remark to a couple who complained about being booted off a flight after not paying to reserve a seat. Scott McCormick and his girlfriend, Helena Boshwick, 33, were due to fly from Birmingham Airport on May 1 to Palma de Mallorca, Spain, for a week-long holiday and gym-mentorship event. The 33-year-old said they had not paid to reserve seats, which typically costs between £4.50 and £33 per seat, because it was a short two-hour flight and they didn't mind if they didn't sit together. Everything went as normal, and the couple were first in the boarding queue when a Ryanair staff member asked them to step aside while the rest of the passengers boarded – and there was only one seat onboard. The pair protested and were eventually put on the next flight together, but not without Ryanair making a joke of the situation. Posting online, the airline wrote: 'Today is a good day to separate couples onboard.' The cheeky remark has garnered tens of thousands of likes and thousands of comments. One commenter said: 'You are the reason I only fly with you when I travel with my wife!' Despite the airline's seemingly joking take on the situation, Scott and his girlfriend said they will never fly the budget airline ever again. Scott said there was 'no compassion or care' when they tried to sort out the issue, until they were told both tickets would be reimbursed if they went on the next flight together. The couple reportedly had to fork out another £100 for the new ticket and waited around four hours to board the next flight to Palma. Scott said he will now avoid flying with Ryanair due to the staff's lack of compassion and empathy. More Trending While a Ryanair staff member reportedly told the couple that a refund would be processed for one of the tickets, Scott claims he has still not received it or heard from the company. A Ryanair spokesperson said: 'This flight from Birmingham to Palma de Mallorca (1 May) was not 'overbooked' – it was scheduled to operate on a 737-8200 (197 seats) but for operational reasons had to be swapped to a 737-800 aircraft (189 seats). 'Mr McCormick's travel companion was not refused boarding but chose not to board and travel on this flight from Birmingham to Palma de Mallorca and was required to pay a Missed Departure fee (£100) to be booked onto the next available flight. 'Mr McCormick was notified by email on the day of travel (1 May) that he was entitled to claim back reasonable receipted expenses, however Mr. McCormick has yet to submit any expense receipts to Ryanair.' Get in touch with our news team by emailing us at webnews@ For more stories like this, check our news page. MORE: Ryanair plane from UK to Greece crashes on runway moments after landing MORE: Ryanair boss makes damning claim about Boeing planes after 'spanners found in floorboards' MORE: Ryanair shares warning over 'unfair' issue making holidaymakers miss their flights
Dublin Live
17 hours ago
- Dublin Live
Ryanair passenger loses seat on flight to Spain after attempting money-saving trick
Our community members are treated to special offers, promotions and adverts from us and our partners. You can check out at any time. More info A Ryanair passenger was left fuming after being kicked off a flight following his attempts at using a money-saving trick. Scott McCormick and his girlfriend Helena Boshwick, 33, were due to fly from Birmingham Airport to Palma de Mallorca, Spain, on May 1 for a week-long holiday and gym-mentorship event. The 33-year-old hadn't paid for seats for the flight, which can cost as much as £33 each, due to it being just two hours long and not minding if they were separated. But when they reached the boarding gate, a Ryanair staff member asked them to step aside while the rest of the passengers boarded. The pair then had a "meltdown" as they were told only Hannah had a seat on the flight. A staff member claimed it was because they 'hadn't reserved a seat'. The gym-owner claims they protested and were finally told that they could both get on the next flight and receive a refund for both tickets. After sharing his experience on social media, many suggested Scott and Helena were singled out because they had not reserved seats – suggesting a technique many use to keep fares low could end up costing people more, reports Birmingham Live. However, Ryanair clarified the issue occurred because they switched planes from one with fewer seats and as a result "one passenger was unable to travel". (Image: Kennedy News/@ Scott, from Birmingham, said: "We checked in the night before and we didn't reserve a seat but you normally just get a random one. "We turned up, everything went as normal, went through security as normal, went to the gate after waiting a couple of hours and we were the first ones at the gate ready for boarding. "The lady scanned our boarding passes and told us to step to the side for a second. That moment was a red flag, I thought, 'there's something happening here'. "We stepped to the side and watched all the people board the flight. I asked her to tell us what is going to happen and she said no. "When everyone boarded, she said, 'the plane is full, there's only one seat remaining and we will have to reimburse you for the other seat or you'll have to get on the next flight." (Image: Kennedy News/@ As Helena chose not to accept her original seat, she was forced to pay a £100 missed departure fee before receiving her new ticket. Ryanair stated that Scott is not entitled to a refund for the flight from Birmingham to Majorca as he was re-accommodated onto the next available flight. A Ryanair spokesperson explained: "This flight from Birmingham to Palma de Mallorca (1 May) was not 'overbooked' - it was scheduled to operate on a 737-8200 (197 seats) but for operational reasons had to be swapped to a 737-800 aircraft (189 seats). "As a result, one passenger was unable to travel on this flight, and was re-accommodated onto the next available flight to Palma de Mallorca. "Mr McCormick's travel companion was not refused boarding but chose not to board and travel on this flight from Birmingham to Palma de Mallorca and was required to pay a Missed Departure fee (£100) to be booked onto the next available flight." They added that Scott was notified on the day of travel that he was entitled to claim back expenses, but at the time of writing had yet to submit hsi receipts.
North Wales Live
a day ago
- North Wales Live
Ryanair passenger kicked off flight after money-saving trick backfires
A holidaymaker's attempt to save money on a Ryanair flight backfired when he was denied boarding. Scott McCormick and his girlfriend Helena Boshwick, 33, were due to fly from Birmingham Airport to Palma de Mallorca, Spain, on May 1 for a week-long holiday and gym-mentorship event. The 33-year-old explained they had not paid to reserve seats – which typically cost between £4.50 and £33 per seat – because it was a short two-hour flight and they didn't mind if they didn't sit together. However, upon reaching the boarding queue, a Ryanair staff member asked them to step aside while the rest of the passengers boarded. They were then told only Hannah had a seat on the plane. Scott described how they both had a 'meltdown' as they had wanted to travel together, but said a staff member claimed it was because they 'hadn't reserved a seat'. The gym-owner claims they protested and were finally told that they could both get on the next flight and receive a refund for both tickets. After sharing his experience on social media, many suggested Scott and Helena were singled out because they had not reserved seats - suggesting a technique many use to keep fares low could end up costing people more, reports Birmingham Live. However, Ryanair clarified the issue occurred because they switched planes from one with fewer seats and as a result "one passenger was unable to travel". Scott, from Birmingham, said: "We checked in the night before and we didn't reserve a seat but you normally just get a random one. "We turned up, everything went as normal, went through security as normal, went to the gate after waiting a couple of hours and we were the first ones at the gate ready for boarding. "The lady scanned our boarding passes and told us to step to the side for a second. That moment was a red flag, I thought, 'there's something happening here'. "We stepped to the side and watched all the people board the flight. I asked her to tell us what is going to happen and she said no. "When everyone boarded, she said, 'the plane is full, there's only one seat remaining and we will have to reimburse you for the other seat or you'll have to get on the next flight." Helena was offered a seat on the original flight but chose not to accept it and was subsequently forced to pay a £100 missed departure fee before receiving her new ticket. Ryanair stated that Scott is not entitled to a refund for the flight from Birmingham to Majorca as he was re-accommodated onto the next available flight. A Ryanair spokesperson explained: "This flight from Birmingham to Palma de Mallorca (1 May) was not 'overbooked' - it was scheduled to operate on a 737-8200 (197 seats) but for operational reasons had to be swapped to a 737-800 aircraft (189 seats). "As a result, one passenger was unable to travel on this flight, and was reaccommodated onto the next available flight to Palma de Mallorca. "Mr McCormick's travel companion was not refused boarding but chose not to board and travel on this flight from Birmingham to Palma de Mallorca and was required to pay a Missed Departure fee (£100) to be booked onto the next available flight.
