Latest news with #AED102


Trade Arabia
30-04-2025
- Business
- Trade Arabia
Dubai Airport welcomes 23.4 million guests in Q1
Dubai International (DXB) welcomed 23.4 million guests in Q1 2025, solidifying its position as the world's top international airport, reported WAM. This growth is attributed to Dubai's growing global appeal and DXB's continued role as a preferred travel gateway. Traffic was up 1.5 per cent compared to the same period in 2024, despite a record-breaking Q1 last year. January alone saw the highest monthly traffic ever recorded at DXB - welcoming 8.5 million guests – an achievement made possible not just by infrastructure, but by the coordinated effort of thousands of people behind the scenes. India retained its position as DXB's top destination country, with 3 million guests, followed by Saudi Arabia (1.9 million), the UK (1.5 million), Pakistan (1 million), the US (804,000), and Germany (738,000). At the city level, London led with 935,000 guests, followed by Riyadh (759,000), Jeddah (627,000), Mumbai (615,000), and New Delhi (564,000). Leisure travel also surged during the quarter, driven by a seasonal peak at the start of the year, Eid holidays, and spring break, with double-digit increases in traffic to destinations such as the Czech Republic (+30.6 per cent), Vietnam (+28.6 per cent), and Spain (+20.2 per cent). Cargo volumes registered a minor contraction of 3.6 percent year-on-year during the first quarter, with DXB handling 517,000 tonnes of cargo. While the numbers tell one story, it's the people behind DXB's peak performance who continue to make the real difference. Across its terminals, the dedication, quick thinking, and guest-first mindset of the entire oneDXB community – from Dubai Airports' teams to its government partners, airlines, and commercial operators – plays a critical role across every touchpoint, turning operational excellence into exceptional guest experiences. For example, one standout moment was from our DXB Lost and Found team who worked with Dubai Police to recover and return a bag containing AED102,000 in cash, passports, and personal documents within 30 minutes of it being reported missing - ensuring peace of mind in a moment of crisis for two brothers who were travelling home after receiving news that a family member had passed away. Also, immigration officer Abdullah Al Baloushi kindly stopped a departing guest in a wheelchair not for an inspection but to give her son a little more time to bid her farewell. The act was recognised and praised by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai, who personally acknowledged it on social media: 'A salute to whoever brings a smile or joy to a traveller's heart. This is the Dubai we want." Paul Griffiths, CEO of Dubai Airports, said, 'Our Q1 performance sets a strong foundation for the year ahead, not only in terms of guest numbers, but in the calibre of the people behind them. Delivering the busiest month in DXB's history while maintaining exceptional service levels cross baggage, guest flow, and accessibility is no small feat. It requires precision, agility, and an extraordinary team effort. 'What makes this possible is the collective effort of our oneDXB community, with each member playing a critical role across every touchpoint. This shared culture of collaboration and consistency is what elevates our performance and ensures we meet the growing expectations of our guests, every single day.' DXB also recorded 111,000 flight movements in Q1, up 1.9 percent over the same period last year, with an average of 215 guests per flight. More than 21 million bags were processed in Q1, with the rate of mishandled baggage reduced to fewer than 1.95 bags per 1,000 guests, translating to a success rate of 99.8 percent. Meanwhile, the use of real-time monitoring systems and biometric passport control helped ensure that more than 95 percent of guests experienced minimal wait times across key airport touchpoints. Accessibility enhancements, including dedicated services for People of Determination and guests with hidden disabilities, further demonstrate DXB's commitment to inclusive, guest-centric travel. That consistency is backed by a strong organisational culture. In Q1, Dubai Airports was recognised with the Gallup Exceptional Workplace Award, a reflection of its long-standing investment in employee wellbeing, engagement, and leadership development. It's this commitment to people – both employees and guests – that helps show how an exceptional workplace culture drives real results. In March, DXB was also named the world's busiest international airport by Airports Council International (ACI) for the 11th consecutive year.


Zawya
30-04-2025
- Business
- Zawya
DXB welcomes 23.4mln guests in Q1
DUBAI - Dubai International (DXB) welcomed 23.4 million guests in the first quarter of 2025, maintaining strong momentum and reinforcing its position as the world's leading international airport. The performance reflects both Dubai's growing appeal as a global destination and DXB's continued role as the gateway of choice for millions of travellers. Traffic was up 1.5 percent compared to the same period in 2024, despite a record-breaking Q1 last year. January alone saw the highest monthly traffic ever recorded at DXB - welcoming 8.5 million guests – an achievement made possible not just by infrastructure, but by the coordinated effort of thousands of people behind the scenes. India retained its position as DXB's top destination country, with 3 million guests, followed by Saudi Arabia (1.9 million), the UK (1.5 million), Pakistan (1 million), the US (804,000), and Germany (738,000). At the city level, London led with 935,000 guests, followed by Riyadh (759,000), Jeddah (627,000), Mumbai (615,000), and New Delhi (564,000). Leisure travel also surged during the quarter, driven by a seasonal peak at the start of the year, Eid holidays, and spring break, with double-digit increases in traffic to destinations such as the Czech Republic (+30.6 percent), Vietnam (+28.6 percent), and Spain (+20.2 percent). Cargo volumes registered a minor contraction of 3.6 percent year-on-year during the first quarter, with DXB handling 517,000 tonnes of cargo. While the numbers tell one story, it's the people behind DXB's peak performance who continue to make the real difference. Across its terminals, the dedication, quick thinking, and guest-first mindset of the entire oneDXB community – from Dubai Airports' teams to its government partners, airlines, and commercial operators – plays a critical role across every touchpoint, turning operational excellence into exceptional guest experiences. For example, one standout moment was from our DXB Lost and Found team who worked with Dubai Police to recover and return a bag containing AED102,000 in cash, passports, and personal documents within 30 minutes of it being reported missing - ensuring peace of mind in a moment of crisis for two brothers who were travelling home after receiving news that a family member had passed away. Also, immigration officer Abdullah Al Baloushi kindly stopped a departing guest in a wheelchair not for an inspection but to give her son a little more time to bid her farewell. The act was recognised and praised by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai, who personally acknowledged it on social media: 'A salute to whoever brings a smile or joy to a traveller's heart. This is the Dubai we want." Paul Griffiths, CEO of Dubai Airports, said, 'Our Q1 performance sets a strong foundation for the year ahead, not only in terms of guest numbers, but in the calibre of the people behind them. Delivering the busiest month in DXB's history while maintaining exceptional service levels cross baggage, guest flow, and accessibility is no small feat. It requires precision, agility, and an extraordinary team effort. 'What makes this possible is the collective effort of our oneDXB community, with each member playing a critical role across every touchpoint. This shared culture of collaboration and consistency is what elevates our performance and ensures we meet the growing expectations of our guests, every single day.' DXB also recorded 111,000 flight movements in Q1, up 1.9 percent over the same period last year, with an average of 215 guests per flight. More than 21 million bags were processed in Q1, with the rate of mishandled baggage reduced to fewer than 1.95 bags per 1,000 guests, translating to a success rate of 99.8 percent. Meanwhile, the use of real-time monitoring systems and biometric passport control helped ensure that more than 95 percent of guests experienced minimal wait times across key airport touchpoints. Accessibility enhancements, including dedicated services for People of Determination and guests with hidden disabilities, further demonstrate DXB's commitment to inclusive, guest-centric travel. That consistency is backed by a strong organisational culture. In Q1, Dubai Airports was recognised with the Gallup Exceptional Workplace Award, a reflection of its long-standing investment in employee wellbeing, engagement, and leadership development. It's this commitment to people – both employees and guests – that helps show how an exceptional workplace culture drives real results. In March, DXB was also named the world's busiest international airport by Airports Council International (ACI) for the 11th consecutive year. The airport connects travellers to 269 destinations in 106 countries, served by 101 international carriers. ES


Arabian Business
30-04-2025
- Business
- Arabian Business
Dubai International Airport (DXB) welcomes 23.4 million passengers in Q1 2025
Dubai International Airport (DXB) processed 23.4 million passengers during the first quarter of 2025, marking a 1.5 per cent increase compared to the same period last year, despite 2024's record-breaking performance. January 2025 set a new record as the busiest month in DXB's history with 8.5 million passengers. DXB's busiest routes India remained DXB's top destination country with 3 million passengers, followed by Saudi Arabia (1.9 million), the UK (1.5 million), Pakistan (1 million), the US (804,000), and Germany (738,000). At city level, London led with 935,000 passengers, followed by Riyadh (759,000), Jeddah (627,000), Mumbai (615,000), and New Delhi (564,000). Leisure travel increased during the quarter, driven by the seasonal peak at the start of the year, Eid holidays, and spring break. Destinations such as the Czech Republic (+30.6 per cent), Vietnam (+28.6 per cent), and Spain (+20.2 per cent) saw double-digit growth. Cargo volumes decreased by 3.6 per cent year-on-year, with DXB handling 517,000 tonnes of cargo in Q1. 'Our Q1 performance sets a strong foundation for the year ahead, not only in terms of guest numbers, but in the calibre of the people behind them. Delivering the busiest month in DXB's history while maintaining exceptional service levels cross baggage, guest flow, and accessibility is no small feat. It requires precision, agility, and an extraordinary team effort,' Paul Griffiths, CEO of Dubai Airports said. 'What makes this possible is the collective effort of our oneDXB community, with each member playing a critical role across every touchpoint. This shared culture of collaboration and consistency is what elevates our performance and ensures we meet the growing expectations of our guests, every single day,' he added. Record growth and efficiency The airport recorded 111,000 flight movements in Q1, up 1.9 per cent over the same period last year, with an average of 215 passengers per flight. Despite increasing passenger numbers, DXB maintained high operational efficiency. More than 21 million bags were processed with a mishandled baggage rate of fewer than 1.95 bags per 1,000 passengers, equating to a 99.8 per cent success rate. Real-time monitoring systems and biometric passport control ensured that more than 95 per cent of passengers experienced minimal wait times. th consecutive year. The airport connects travellers to 269 destinations in 106 countries through 101 international carriers. During Q1, Dubai Airports received the Gallup Exceptional Workplace Award, reflecting its investment in employee well-being, engagement, and leadership development. The airport highlighted examples of staff dedication, including a Lost and Found team who worked with Dubai Police to recover and return a bag containing AED102,000 in cash, passports, and personal documents within 30 minutes of it being reported missing. Another noted incident involved immigration officer Abdullah Al Baloushi, who stopped a departing passenger in a wheelchair to give her son more time to say goodbye. This act was recognised by Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai: 'A salute to whoever brings a smile or joy to a traveller's heart. This is the Dubai we want.'


Dubai Eye
10-04-2025
- Dubai Eye
Dubai Police return AED 102,000 to Kuwaiti tourists who lost cash at airport
It took the Dubai Police only 30 minutes to return a lost bag, containing AED102,000 in cash and passports, to the family of two Kuwaiti travellers. The Kuwaiti brothers were travelling home for the funeral of a family member when the incident happened, explained Brigadier Hamouda Belsuwaida Al Ameri, Director of the General Department of Airport Security. The duo were deeply distressed and realised they had left behind their valuables at DXB's Terminal 1 only after their boarded the flight. Since they were unable to leave the aircraft, they contacted their sister who had dropped them off at the airport. After she filed a missing bag report, a team of officers were quick to locate the bag and hand it over to her after following all legal steps.


ARN News Center
10-04-2025
- ARN News Center
Dubai Police return AED 102,000 to Kuwaiti tourists who lost cash at airport
It took the Dubai Police only 30 minutes to return a lost bag, containing AED102,000 in cash and passports, to the family of two Kuwaiti travellers. The Kuwaiti brothers were travelling home for the funeral of a family member when the incident happened, explained Brigadier Hamouda Belsuwaida Al Ameri, Director of the General Department of Airport Security. The duo were deeply distressed and realised they had left behind their valuables at DXB's Terminal 1 only after their boarded the flight. Since they were unable to leave the aircraft, they contacted their sister who had dropped them off at the airport. After she filed a missing bag report, a team of officers were quick to locate the bag and hand it over to her after following all legal steps.