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'Sovereign AI is more than just technology – it's a commitment to governance, ethics and citizen empowerment.' – Mohammed Amin, Dell Technologies
'Sovereign AI is more than just technology – it's a commitment to governance, ethics and citizen empowerment.' – Mohammed Amin, Dell Technologies

Tahawul Tech

time05-05-2025

  • Business
  • Tahawul Tech

'Sovereign AI is more than just technology – it's a commitment to governance, ethics and citizen empowerment.' – Mohammed Amin, Dell Technologies

Mohammed Amin, Senior Vice President, CEEMETA, at Dell Technologies, has penned an op-ed, which calls for collective responsbility when it comes to shaping the future of AI. The AI Imperative: 5 Steps to Transforming Public Sector Services Artificial Intelligence is no longer an abstract construct; it's actively reshaping the region's public sector. But this transformation hinges on more than just adoption. For governments to unlock AI's full potential, it's not just about implementing technology – it's about doing so thoughtfully and strategically. To truly harness AI's potential and avoid pitfalls, governments must navigate a complex web of ethical considerations, data security imperatives, and the urgent need for workforce readiness. Here are five key steps to ensure AI empowers societies, strengthens governance, and enhances public services. Define a Clear Vision for AI Integration A successful AI strategy starts with a strong vision. Governments need to go beyond isolated projects and adopt a holistic approach that aligns AI initiatives with national priorities – whether it's improving healthcare, streamlining public services, or boosting economic resilience. Take public services like tax processing or healthcare administration. AI can speed up tasks, reduce errors, and improve citizen experiences. But success isn't just about efficiency – it's about impact. Governments should set clear, measurable goals, such as reducing service wait times or improving citizen satisfaction. This vision must also be supported by cross-agency collaboration, so AI solutions work seamlessly across different departments, rather than in silos. When governments lead with a clear AI vision, they build public trust and show that AI is here to serve, not replace, people. Establish Ethical AI Frameworks AI can only be as good as the values it's built on. Public trust in AI depends on fairness, transparency, and accountability. To build ethical AI systems, governments should: Reduce bias: AI models must be trained on diverse, representative datasets to prevent discrimination. AI models must be trained on diverse, representative datasets to prevent discrimination. Ensure transparency: AI-driven decisions must be explainable, particularly in sensitive areas like healthcare, law enforcement, and public benefits. AI-driven decisions must be explainable, particularly in sensitive areas like healthcare, law enforcement, and public benefits. Create strong oversight mechanisms: AI governance should be aligned with privacy laws and democratic values, as seen in frameworks like the EU AI Act. Ethical AI isn't just about compliance – it's about trust. Citizens should feel confident that AI decisions are fair, clear, and in their best interests. Strengthen Data Security and AI-Ready Infrastructure AI relies on data, and that data must be secure. Without strong safeguards, governments risk exposing sensitive citizen information to cyber threats or external influence. To protect national security and maintain AI sovereignty, governments must: Invest in AI-ready infrastructure: This includes high-performance computing (HPC), secure cloud environments, and edge AI solutions that process data within national borders. This includes high-performance computing (HPC), secure cloud environments, and edge AI solutions that process data within national borders. Ensure data sovereignty: Governments should prioritize local AI infrastructure, reducing dependency on foreign tech providers. Companies like Core42 in the UAE are already advancing sovereign cloud solutions to maintain data control. Governments should prioritize local AI infrastructure, reducing dependency on foreign tech providers. Companies like Core42 in the UAE are already advancing sovereign cloud solutions to maintain data control. Implement strong data governance policies: Governments need clear regulations to dictate how data is collected, stored, and used responsibly. By securing infrastructure and enforcing strong governance, governments can harness AI without compromising data sovereignty or public trust. Upskill the Public Sector Workforce For AI to succeed, people must be prepared to work alongside it. A tech-savvy public sector is no longer optional – it's essential. To build an AI-ready workforce, governments should focus on: Training and reskilling programs: Equip the public sector workforce with the skills to leverage AI tools effectively in their daily roles. Recruit AI specialists: Fill talent gaps with experts like data scientists, machine learning engineers, and AI ethicists. Foster a culture of innovation: Encourage experimentation with AI tools to improve effectiveness and discover new applications. A 2025 Emerging Technologies Adoption Readiness Index found that Saudi Arabia's public sector has a 74.69% readiness rate for AI and emerging technologies. As AI adoption accelerates, governments that prioritize workforce readiness will lead the way in digital transformation. Build Sovereign AI Ecosystems through Public-Private Collaboration AI innovation flourishes in vibrant ecosystems where governments, businesses, and academia collaborate. Strong public-private partnerships can drive research, spur entrepreneurship, and ensure that local priorities guide development. Governments can take several steps to develop sovereign AI ecosystems: Support local AI startups and R&D : Invest in businesses and research institutions working on solutions tailored to national priorities. : Invest in businesses and research institutions working on solutions tailored to national priorities. Introduce regulatory sandboxes : Provide safe environments for controlled testing of AI applications before their full-scale deployment. : Provide safe environments for controlled testing of AI applications before their full-scale deployment. Encourage knowledge-sharing: Foster collaboration between public and private sectors to break down silos, share expertise, and accelerate progress. By developing homegrown AI capabilities, governments can reduce reliance on foreign tech providers, fortify national security, and create self-sustaining ecosystems. These efforts ensure that public sector AI remains a tool for empowerment, not dependence. By investing in homegrown AI capabilities, governments can create self-sustaining AI ecosystems that reduce reliance on foreign technologies and ensure national security. Shaping the Future of AI: A Collective Responsibility Sovereign AI is more than just technology – it's a commitment to governance, ethics, and citizen empowerment. Governments must lead in shaping AI with a clear vision, strong ethical foundations, and collaboration between public and private sectors. By doing so, AI can become a force for societal progress and economic resilience. The time to act is now – let's shape AI to serve the public good and build a resilient digital economy.

Unlocking AI's Full Potential: EXL's "AI in Action" Event Will Showcase Real-World Strategies to Scale AI for Business Leaders in ANZ
Unlocking AI's Full Potential: EXL's "AI in Action" Event Will Showcase Real-World Strategies to Scale AI for Business Leaders in ANZ

Yahoo

time09-02-2025

  • Business
  • Yahoo

Unlocking AI's Full Potential: EXL's "AI in Action" Event Will Showcase Real-World Strategies to Scale AI for Business Leaders in ANZ

SYDNEY, Australia and AUCKLAND, New Zealand, Feb. 10, 2025 (GLOBE NEWSWIRE) -- EXL [NASDAQ: EXLS], a global data and AI company, is hosting AI in Action: Australia & New Zealand 2025, a virtual event designed to equip businesses with practical strategies and cutting-edge innovations to harness and scale AI for measurable impact. The highly anticipated event is scheduled for 20th March 2025 at 12pm AEDT. Building on the success of previous AI in Action events, this year's edition will bring together visionary leaders, AI experts, and Industry professionals from industries across banking, insurance, utilities, retail, technology, transportation and others. Together we'll explore the real-world applications of agentic AI, large language models (LLMs), and data intelligence - helping enterprises reimagine their business operating model and scale AI adoption with confidence. Unlocking AI's Potential: Practical Lessons for Business Leaders The event will provide attendees with actionable insights, hands-on demonstrations, and expert discussions to scale AI across the enterprise, bridge strategy with execution, and drive measurable business outcomes. Through a combination of expert panels, live demos, and interactive sessions, participants will gain insights into: The AI Imperative—Scaling Transformation with Precision: Presented by Vishal Chhibbar, EVP and International Growth Markets and Chief Growth Officer. Exploring how AI, powered by domain expertise and advanced data intelligence, is reshaping industries by enhancing operational efficiency, customer experience (CX), and operating model modernisation. Delivering Measurable Impact with Large Language Models: A showcase of EXL's LLM framework, demonstrating how agentic AI, generative AI, predictive models, and automation are driving smarter and faster decision-making, streamlined operations, and enhanced customer interactions. Empowering Data Management with Agentic AI: A deep dive into how AI is revolutionising data governance, enabling more efficient data organisation, workflow automation, and decision intelligence. Driving Innovation: AI-Powered Code Modernisation: Real-world success stories highlighting Code Harbor, EXL's GenAI-powered and Agentic AI tool designed to speed up the migration of legacy code to modern open-source languages by automating code writing and optimisation—empowering enterprises to unlock scalable solutions and business impact. As organisations across Australia and New Zealand navigate the complexity of AI adoption, AI in Action 2025 aims to inspire businesses through visionary discussions, empower them with proven AI scaling strategies, and educate them to deploy AI solutions tailored to their industries. Villas Madan, who leads EXL in the APAC region, looks forward to hosting business leaders and professionals from across ANZ, stating, 'AI in Action has become not only a platform for learning but a catalyst for envisioning and implementing transformative operating models to modernise businesses for an AI-driven world. We are proud to lead this conversation and to support Australian and New Zealand businesses moving beyond pilots to scalable AI.' With a proven track record of data and AI excellence, EXL continues to lead the charge in AI and data led transformation, supporting businesses in leveraging cutting-edge AI solutions for long-term success. For more details and to register for the event, visit AI in Action: ANZ 2025. For more information about EXL please visit About EXL EXL (NASDAQ: EXLS) is a global data and AI company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world's leading corporations in industries including insurance, healthcare, banking and capital markets, retail, communications and media, and energy and infrastructure, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have approximately 57,000 employees spanning six continents. For more information, visit CONTACT: EXL Australian Media Contact Pablo Miller pablo@ 0402515996Sign in to access your portfolio

Unlocking AI's Full Potential: EXL's "AI in Action" Event Will Showcase Real-World Strategies to Scale AI for Business Leaders in ANZ
Unlocking AI's Full Potential: EXL's "AI in Action" Event Will Showcase Real-World Strategies to Scale AI for Business Leaders in ANZ

Yahoo

time09-02-2025

  • Business
  • Yahoo

Unlocking AI's Full Potential: EXL's "AI in Action" Event Will Showcase Real-World Strategies to Scale AI for Business Leaders in ANZ

SYDNEY, Australia and AUCKLAND, New Zealand, Feb. 10, 2025 (GLOBE NEWSWIRE) -- EXL [NASDAQ: EXLS], a global data and AI company, is hosting AI in Action: Australia & New Zealand 2025, a virtual event designed to equip businesses with practical strategies and cutting-edge innovations to harness and scale AI for measurable impact. The highly anticipated event is scheduled for 20th March 2025 at 12pm AEDT. Building on the success of previous AI in Action events, this year's edition will bring together visionary leaders, AI experts, and Industry professionals from industries across banking, insurance, utilities, retail, technology, transportation and others. Together we'll explore the real-world applications of agentic AI, large language models (LLMs), and data intelligence - helping enterprises reimagine their business operating model and scale AI adoption with confidence. Unlocking AI's Potential: Practical Lessons for Business Leaders The event will provide attendees with actionable insights, hands-on demonstrations, and expert discussions to scale AI across the enterprise, bridge strategy with execution, and drive measurable business outcomes. Through a combination of expert panels, live demos, and interactive sessions, participants will gain insights into: The AI Imperative—Scaling Transformation with Precision: Presented by Vishal Chhibbar, EVP and International Growth Markets and Chief Growth Officer. Exploring how AI, powered by domain expertise and advanced data intelligence, is reshaping industries by enhancing operational efficiency, customer experience (CX), and operating model modernisation. Delivering Measurable Impact with Large Language Models: A showcase of EXL's LLM framework, demonstrating how agentic AI, generative AI, predictive models, and automation are driving smarter and faster decision-making, streamlined operations, and enhanced customer interactions. Empowering Data Management with Agentic AI: A deep dive into how AI is revolutionising data governance, enabling more efficient data organisation, workflow automation, and decision intelligence. Driving Innovation: AI-Powered Code Modernisation: Real-world success stories highlighting Code Harbor, EXL's GenAI-powered and Agentic AI tool designed to speed up the migration of legacy code to modern open-source languages by automating code writing and optimisation—empowering enterprises to unlock scalable solutions and business impact. As organisations across Australia and New Zealand navigate the complexity of AI adoption, AI in Action 2025 aims to inspire businesses through visionary discussions, empower them with proven AI scaling strategies, and educate them to deploy AI solutions tailored to their industries. Villas Madan, who leads EXL in the APAC region, looks forward to hosting business leaders and professionals from across ANZ, stating, 'AI in Action has become not only a platform for learning but a catalyst for envisioning and implementing transformative operating models to modernise businesses for an AI-driven world. We are proud to lead this conversation and to support Australian and New Zealand businesses moving beyond pilots to scalable AI.' With a proven track record of data and AI excellence, EXL continues to lead the charge in AI and data led transformation, supporting businesses in leveraging cutting-edge AI solutions for long-term success. For more details and to register for the event, visit AI in Action: ANZ 2025. For more information about EXL please visit About EXL EXL (NASDAQ: EXLS) is a global data and AI company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world's leading corporations in industries including insurance, healthcare, banking and capital markets, retail, communications and media, and energy and infrastructure, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have approximately 57,000 employees spanning six continents. For more information, visit CONTACT: EXL Australian Media Contact Pablo Miller pablo@ 0402515996Sign in to access your portfolio

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