Latest news with #AIintegration
Forbes
8 hours ago
- Business
- Forbes
3 Lessons Learned From Building Our First AI Agent
Having led a business for nearly 20 years, I've overseen a lot of product launches—and somehow, I still learn something from every single one. But recently, my company, Jotform, waded into entirely new waters with the release of our first AI agents. Our foray into agentic AI has been a long time coming—we first started batting around ideas for how this new technology could simplify customers' lives back in 2023, well before the term 'AI agent' became a household term. The last few months have seen a lot of hype around AI agents, from bombastic promises about their disruptive potential to doomsday prognosticating about them taking over the world. But no matter what side of the discourse you fall on, the reality is that they're changing how business is done. As leaders everywhere consider how to implement agents into their own operations, I wanted to share a few lessons we learned from creating ours. Listen To Data, Not Hype As with any other product, your original idea may undergo some significant transformation by the time it's released. When Jotform first explored AI integrations, the tech world was buzzing with generative AI hype. During one of our regular hack weeks, our teams came up with an idea that we were sure had legs: AI-powered forms that users could generate and customize, simply by interacting with the form itself. The team quickly launched a beta version, putting it into users' hands to gather real-world feedback. It proved to be a hit—people were using the product, and it had a strong rate of retention. But examining the data also taught us something both unexpected, and extremely valuable: The vast majority of our users—90 percent—weren't using the new tool for forms; they were using it for customer service. This wasn't what we initially had in mind, but the people had spoken, and it was up to us to listen. Using these insights, we made adjustments with this new use case in mind. The lesson? As with any other product, the success of your AI agent is reliant on your ability to pivot. Don't be afraid to listen to what your customers are saying, even if it doesn't align with your initial vision. The data never lies. Efficiency Over Friendliness Even casual followers of AI news have probably heard about the dystopian phenomenon of AI companions, in which human relationships are replaced by AI systems. This turn of events might make leaders assume that their agents have to come equipped with sparkling personalities in order to be successful. Turns out, users aren't especially interested in whether the agent they're working with is a charming conversationalist. What they really care about is whether it's efficient. In the past, customers have expressed a strong preference for talking to a human over a chatbot, likely because their experiences with the latter usually ended in frustration. But in our testing, we found that users actually prefer interacting with agents: Not just because of the speedier responses and around-the-clock availability, but the fact that they are less inhibited than they are when interacting with a real person. With agents, users don't have to worry about asking dumb questions, or repeating the same question several times. With the pressure of being pleasant and agreeable off, users are more likely to get the help they actually need. What's not important? The agents' people-skills. In fact, research from Salesforce found that overly human-sounding agents present a liability. 'When AI agents are given human-like personalities, users may begin to relate to them as they would to a person,' explains Yvonne Gando, Salesforce's senior director of UX. 'If the agent can't meet those expectations or misunderstands a question, this often leads to disappointment and a loss of trust in the brand. It's more effective to keep AI interactions helpful and approachable without creating a false sense of human connection.' In short, make your agent pleasant and helpful, but don't try to make it something it's not: human. Reach Your Customers Where They Are As we continued to develop our agents, we realized the value of integrating them across multiple channels, allowing the option to connect over websites, phone lines, messaging apps like WhatsApp, and more. Their 24-hour availability and ability to interact in multiple languages also breaks down the barriers that have traditionally prevented users from getting their questions answered, all while making them accessible. Knowing your customers is key to understanding their needs, and it was important to us that no matter how a customer interacted with a Jotform Agent, the experience felt cohesive. AI agents aren't just a fleeting trend—they're genuinely reshaping how businesses connect with customers. By listening to data, prioritizing efficiency, and meeting users where they are, companies can create AI agents that truly add value to people's lives. Like any other product you develop, maintain a sense of flexibility and willingness to adapt to changing realities. You won't regret it.
Geeky Gadgets
14 hours ago
- Geeky Gadgets
2025 Apple TV Is Getting a Game Changing Feature You'll Want
The 2025 Apple TV is poised to elevate the home entertainment experience with a range of innovative features. From faster processing capabilities and advanced AI integration to improved connectivity and smart home functionality, this device is designed to cater to diverse needs. Whether you're a casual viewer, an avid gamer, or a tech enthusiast, the latest Apple TV offers a versatile and seamless solution for modern living. The video below from HotshotTek gives us more details on what Apple has planned for its new 2025 Apple TV. Watch this video on YouTube. Powerful Performance with A17 Pro or A18 Chip At the heart of the 2025 Apple TV lies a significant upgrade in processing power, likely powered by the A17 Pro or A18 chip. This enhancement ensures the device delivers exceptional performance across all applications, whether you're streaming high-definition content or engaging in resource-intensive gaming. Enhanced speed and responsiveness for a smooth, lag-free experience. for a smooth, lag-free experience. Advanced ray tracing technology for realistic and immersive gaming visuals. for realistic and immersive gaming visuals. Optimized multitasking capabilities, allowing seamless switching between apps. These improvements position the Apple TV as a top-tier choice for users seeking high-quality entertainment without compromise, making it a compelling addition to any home setup. AI Integration for Personalized Experiences The 2025 Apple TV is expected to feature advanced AI capabilities, introducing a new level of intelligence and personalization. Using Apple's expertise in artificial intelligence, the device is designed to adapt to your preferences and enhance usability. Tailored content recommendations based on your viewing habits and interests. based on your viewing habits and interests. Improved Siri voice recognition for more accurate and intuitive commands. for more accurate and intuitive commands. Gesture-based controls for effortless navigation and interactive gaming. These AI-driven features aim to make every interaction more intuitive and efficient, transforming how you engage with your entertainment system and smart home devices. Next-Generation Connectivity: Wi-Fi 6E and Bluetooth 5.3 Connectivity takes center stage in the 2025 Apple TV, with the inclusion of Wi-Fi 6E and Bluetooth 5.3. These technologies ensure faster, more reliable connections, even in demanding environments. Reduced buffering and latency for uninterrupted streaming and online gaming. for uninterrupted streaming and online gaming. Stronger connections for peripherals like gaming controllers and headphones. for peripherals like gaming controllers and headphones. Future-proof compatibility with evolving connectivity standards. These advancements ensure that the Apple TV remains a robust and reliable hub for all your entertainment and smart home needs, even as technology continues to evolve. FaceTime and Gesture Controls: Expanding Functionality For the first time, the Apple TV may include a built-in or external camera, allowing FaceTime calls directly from your television. This feature has the potential to redefine how you connect with friends and family, offering a more immersive and convenient video-calling experience. Additionally, gesture controls could unlock new possibilities for interaction. Motion-based gaming , providing a more interactive and engaging experience. , providing a more interactive and engaging experience. Smart home management, allowing you to control devices with simple hand movements. These features expand the Apple TV's functionality beyond traditional entertainment, making it a versatile tool for communication, gaming, and home automation. Smart Home Integration with Matter Compatibility The 2025 Apple TV continues to serve as a central hub for smart home management, with enhanced compatibility for Matter-enabled devices. This ensures seamless integration across a wide range of smart home products, simplifying control and automation. Unified control of lighting, security systems, and other connected devices from one interface. of lighting, security systems, and other connected devices from one interface. Streamlined communication between smart home products for improved efficiency. between smart home products for improved efficiency. Enhanced automation to create a more convenient and responsive home environment. This functionality makes the Apple TV an essential component for anyone invested in building a connected and efficient smart home ecosystem. Compact Design with Practical Features While the internal components of the 2025 Apple TV are seeing significant upgrades, the device is expected to retain its compact and user-friendly design. This ensures compatibility with existing setups while maintaining ease of use. HDMI port for high-definition video output. for high-definition video output. Ethernet port for stable, wired internet connections. for stable, wired internet connections. Power input for straightforward installation and operation. This minimalist design approach ensures that the Apple TV remains accessible and easy to integrate into any home entertainment system. Affordability and Accessibility One of the most exciting aspects of the 2025 Apple TV is its rumored affordability. The base model may be priced under $100, making it accessible to a wider audience. For those seeking additional features, premium versions could include options like a built-in camera, catering to users who want an all-in-one entertainment and smart home solution. Anticipated Release and Availability Apple is expected to announce the 2025 Apple TV during its fall product launch, aligning with its traditional release schedule. This timing positions the device as a prime option for holiday shoppers, appealing to both tech enthusiasts and casual users looking to upgrade their home entertainment systems. A Comprehensive Entertainment and Smart Home Solution The 2025 Apple TV is shaping up to be a versatile and powerful addition to Apple's ecosystem. With faster performance, advanced AI integration, next-generation connectivity, and innovative features like FaceTime and gesture controls, it offers a comprehensive solution for modern entertainment and smart home management. Its role as a smart home hub, combined with a potentially lower price point, makes it an attractive option for a wide range of users. Whether you're upgrading your current setup or exploring Apple's offerings for the first time, the 2025 Apple TV promises to deliver an exceptional and multifaceted experience. Check out more relevant guides from our extensive collection on Apple TV 2025 that you might find useful. Source & Image Credit: HotshotTek Filed Under: Apple, Hardware, Top News Latest Geeky Gadgets Deals Disclosure: Some of our articles include affiliate links. If you buy something through one of these links, Geeky Gadgets may earn an affiliate commission. Learn about our Disclosure Policy.
Zawya
2 days ago
- Business
- Zawya
Dubai Islamic Bank's H1 2025 net profit rises 10% to $1bln
Dubai Islamic Bank's net profit for H1 2025 reached 3.7 billion dirhams ($1.01 billion), marking a 10% increase over a year ago. The growth was driven by higher revenue and reduced impairment charges, as well as strategic investments and AI integration. Revenue rose by 5% year-on-year to AED 6.4 billion, while impairment charges dropped 61% to AED 256 million, attributed to prudent underwriting and effective risk management. Customer deposits were up 14% to AED 284 billion. CASA balances increased by 8% to AED 102 billion, accounting for more than a third (36%) of total deposits. (Writing by Cleofe Maceda; editing by Brinda Darasha)
Globe and Mail
26-07-2025
- Business
- Globe and Mail
Amberton University Completes Major Overhaul, Revamping 100% of Courses and Expanding Programs
New initiatives include innovative AI integration, career-focused curriculum, and expanded healthcare and business programs. Garland, Texas--(Newsfile Corp. - July 25, 2025) - Amberton University announced today the completion of a comprehensive overhaul, revamping all courses and significantly expanding its program offerings for the 2025-2026 academic year. To view an enhanced version of this graphic, please visit: This initiative includes innovative AI integration, a highly career-focused curriculum, and expanded healthcare and business programs. "All Amberton courses have been completely updated with modern, real-world skills and AI competencies," stated Dr. Carol A. Palmer, President of Amberton University. Established over 50 years ago, Amberton University is renowned for its affordable, flexible education tailored specifically for working adults. Major Curriculum Overhaul Amberton has updated every course offered, clearly defining industry-driven skills across key programs such as project management, finance, clinical mental health counseling, and school counseling. This strategic initiative enhances graduates' career readiness and significantly boosts their practical value to employers. A Leader in AI Literacy Amberton is among the first fully AI-literate campuses nationwide, integrating AI competencies into every course. Business courses emphasize AI-driven strategies, Finance courses incorporate AI-based financial analysis, and Counseling courses explore AI-assisted therapeutic interventions. The newly launched Master of Science in Applied Artificial Intelligence program emphasizes responsible and strategic AI implementation. Students gain practical, hands-on learning experiences through an interactive AI Testing Environment, building tangible portfolios that demonstrate their AI proficiency. New Degree Programs and Certificates Amberton has introduced four critical new degree programs aligned with market demands: Master of Science in Applied Artificial Intelligence Master of Healthcare Administration (MHA) - This program is designed for individuals aiming to excel in executive and managerial positions within the healthcare sector. MBA in Finance - Focusing on fintech, cryptocurrency, blockchain, and advanced financial analytics. Master of Science in Training & Development - Addressing the increasing demand for workforce training and digital education. Additionally, nine practical certificate programs have been added as pathways toward full degrees, tailored to immediate industry needs. Commitment to Affordable, Quality Education Amberton maintains its position as one of the most affordable institutions nationwide, clearly outlining a transparent tuition model on its website. By avoiding unnecessary infrastructure costs, Amberton provides affordability without compromising educational quality. Faculty Voices and Industry Expertise Amberton faculty incorporate professional expertise directly into their instruction: Dr. Don Hebbard, Counseling: "Our students graduate ready to immediately make a difference, both professionally and personally." Dr. Deborah Hill, Human Development: "We're providing education that's immediately relevant to the workforce, not just theory." Dr. Ron Norris, Healthcare Administration: "Amberton's new healthcare program fills a critical need for qualified leaders in a rapidly growing healthcare sector." Dr. John Sinclair, AI Program Coordinator: "Amberton's AI curriculum uniquely positions graduates to become ethical, innovative leaders in AI implementation." Dr. Ken Johnson, Clinical Mental Health: "We remain highly responsive to student needs, continuously improving our counseling program to reflect current mental health practices." Student Success and Outcomes "This major overhaul is not just an update. It's Amberton's commitment to preparing our students for success in a rapidly changing world," stated Dr. Palmer. "Our students deserve an education that makes practical sense, and that's exactly what Amberton delivers." Interested students and professionals can apply easily and at no cost via the university's streamlined admission portal.
Yahoo
22-07-2025
- Business
- Yahoo
Agentic AI Takes Center Stage: Flowable Revolutionizes Business Process Automation with Summer 2025 Release
This major release marks a transformative step in Flowable's mission to drive intelligent automation, empowering businesses with un-siloed AI integration and optimized process workflows. Zurich, Switzerland--(Newsfile Corp. - July 22, 2025) - Flowable, a leading enterprise digital transformation platform, just released its summer 2025 update, introducing a groundbreaking first-class agent model and new agent engine that will elevate agentic AI alongside Flowable's established BPMN and CMMN automation engines. Flowable To view an enhanced version of this graphic, please visit: Released on July 22, 2025, the Flowable 2025.1 update will empower businesses to seamlessly integrate AI into workflows, driving greater efficiency, collaboration, and scalability, and designed to redefine business process automation. AI Agents as Core Components of Flowable The summer 2025 release makes Agentic AI a central element of the Flowable platform. Businesses can now create, orchestrate, and manage AI agents using the same powerful tools they rely on for BPMN and CMMN workflows, providing a unified environment for advanced enterprise process automation. This new release offers enterprises the opportunity to scale AI adoption and integration, unlocking new levels of productivity and business process optimization. Key Features of Flowable's New AI Agents The update includes a range of new features designed to optimize business processes and enhance automation: Flexible Agent Creation: Users can create AI agents of varying complexity, to work with simple tasks or complex workflows, directly within the Flowable platform. External AI Integration: Flowable integrates with external AI services enabling businesses to extend their automation capabilities. Multi-Agent Collaboration: The platform supports complex workflows with multiple AI agents working together across internally configured and external systems for efficient automation. AI-Powered Case Management: The new "AI button" in Flowable's case automation links cases to AI models, enabling real-time summaries, question answering, actionable suggestions, and autonomous customer communication and task completion. AI Agent Autonomy: Adaptive Decision-Making Flowable's new AI agents offer dynamic autonomy, meaning they can adapt their level of decision-making based on the nature of the task at hand. In unpredictable, organic scenarios, agents provide AI-powered assistance. For more structured, well-defined processes, they revert to deterministic solutions, ensuring businesses can handle both structured workflows and complex, evolving situations effectively. Document and Data Processing with AI A key feature of this update is the Document Agent Type, which automates the processing of unstructured documents. This agent classifies documents, such as invoices, passports, and contracts, extracting relevant information and significantly reducing manual data entry, thereby improving efficiency and reducing errors in document-heavy workflows. AI-Driven Contextual Assistance The Orchestrator Agent Type provides businesses with an intelligent assistant to manage cases and workflows. It offers capabilities such as: Summarizing case details and providing task overviews. Triggering actions based on user interactions or document uploads, such as initiating an "invoice intent analysis" after an invoice is uploaded. Suggesting or automating steps in workflows based on case events, like starting a "customer escalation" if a customer expresses frustration. These features enhance case management by improving both responsiveness and decision-making. A Suite of AI Agents for Every Business Need The Flowable 2025.1 release introduces four powerful types of AI agents, each designed to address specific business needs: Utility Agent: Automates tasks like data enrichment, sentiment analysis, and classification. Document Agent: Extracts and processes data from unstructured documents such as invoices, contracts, and other records. Knowledge Agent: Provides contextual answers by tapping into internal knowledge bases, FAQs, or documentation. Orchestrator Agent: Coordinates and manages other agents or tasks based on dynamic inputs, rules, or goals. 4 Flowable AI Agent Types To view an enhanced version of this graphic, please visit: Empowering Enterprises with Intelligent Automation Flowable's latest release enables enterprises to seamlessly integrate agentic AI into their workflows, unlocking new levels of automation and intelligence. By leveraging agentic AI, organizations can enhance decision-making, streamline operations, and drive digital transformation. With this next generation of AI-powered automation, businesses are poised to lead the future of intelligent business processes. About Flowable Flowable is a leader in digital transformation, offering a unified platform for business process management (BPM), business process automation (BPA), case management, and AI-powered automation. Flowable helps organizations streamline operations, improve decision-making, and drive innovation at scale, supporting businesses in their digital transformation journey. Learn more at Media Contact: Violet Diamanti-RaceProduct Marketing ManagerEmail: marketing@ To view the source version of this press release, please visit Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
