Latest news with #AJEXLogisticsServices
Trade Arabia
17-04-2025
- Business
- Trade Arabia
AJEX named ‘Last-Mile Provider of the Year'
AJEX Logistics Services, a leading Middle East-based specialist in express distribution and shipping solutions, was named 'Last-Mile Provider of the Year' at the Logistics and Transport KSA Awards 2025. The award ceremony, which brought together the Kingdom's top logistics players, took place at the Voco, Riyadh, Saudi Arabia. The award was accepted on behalf of AJEX by Chief E-Commerce Officer, Ken Robertson, and Director of E-Commerce Operations in Saudi Arabia, Vladimir Rulevoy. This latest recognition underscores the rapid rise of AJEX in the logistics sector and its growing role in shaping the future of last-mile delivery in the kingdom. Since launching operations in 2021, AJEX has built a strong reputation for fast, reliable, and innovative customer-focused solutions—attributes which have become essential in today's fast-growing eCommerce-driven economy, the company said. 'We are delighted to be recognized at the Logistics and Transport KSA Awards 2025 as the leading last-mile provider in Saudi Arabia,' said Ken Robertson, Chief E-Commerce Officer at AJEX. 'At AJEX, we pride ourselves on our customer-centric and tech-driven approach, which continues to fuel our success. Today, we are proud to lead the market, setting new benchmarks for speed, reliability, and innovation in the last-mile sector.' With operations spanning the kingdom and beyond, AJEX offers a full suite of last mile services tailored to the needs of both B2C and B2B clients. B2C solutions include eCommerce Express, eCommerce Same Day, and eCommerce Reverse Pick-up, while B2B solutions include parcel and palletized road services to FTL and industrial solutions. Backed by a robust logistics infrastructure — comprising over 1,000 vehicles, 60+ facilities, seven transportation hubs, and a workforce of more than 1,800 team members, AJEX has a high-performance network designed to ensure the reliable and timely delivery of critical shipments across urban and remote areas in support of Vision 2030 goals. - TradeArabia News Service
Zawya
08-04-2025
- Business
- Zawya
AJEX Logistics Services elevates customer experience with new mobile application
Riyadh, Saudi Arabia – AJEX Logistics Services (AJEX), a leading Middle East-based specialist in express distribution and shipping solutions, is pleased to announce the launch of its AJEX Mobile App, revolutionizing the delivery experience for its customers. Designed to meet growing consumer demand for seamless and transparent logistics solutions, particularly across the e-commerce sector, the new application is set to redefine how AJEX engages its customers as part of its digital transformation efforts. Offering unparalleled transparency, the AJEX Mobile App empowers users with both real-time and live tracking of their shipments. While real-time tracking provides visibility into the shipping process from pick-up to doorstep, users can additionally use live tracking to monitor the progress of their courier once they are on route to make their delivery. Besides real-time and live tracking, customers can receive timely updates on the progress of their delivery with push notifications. The app also offers AJEX customers added convenience and control thanks to the ability to update their profile and delivery details, including up-dating or changing the delivery address. Beyond tracking, app users can also locate their closest AJEX service center and enjoy enhanced communication tools for connecting with AJEX customer support, all from the convenience of their smartphones. "The AJEX Mobile App sets a new benchmark in the region's express and e-commerce shipping sector thanks to its innovative live tracking feature. A real differentiator in the last-mile segment, not only can our customers track our couriers live, monitor our progress, and receive timely updates, but they can now customize delivery preferences. With these features, AJEX customers enjoy a personalized and reliable service that keeps them informed and in control at every step of their delivery journey," said Shanvaz Mohammed, Chief Technology Officer at AJEX. The AJEX Mobile App is part of the logistics company's broader digital transformation strategy, which includes the launch of the AJEX Operating Network Experience (AONE), and advanced AI-powered tools aimed at streamlining logistics processes and elevating service quality. These innovations position AJEX as a leader in the Middle East logistics industry, offering scalable, customer-centric solutions that address the region's unique delivery and shipping needs. With this new digital tool, AJEX continues to bridge the gap between cutting-edge technology and exceptional customer service, reinforcing its reputation as a forward-thinking logistics partner. The Mobile App is now available for download in Saudi Arabia bringing convenience and transparency to the fingertips of customers.
Zawya
17-02-2025
- Business
- Zawya
AJEX Logistics Services announces signing of partnership agreement with Omni Llama
Riyadh, Saudi Arabia: AJEX Logistics Services, the leading Middle East-based specialist in express distribution and shipping solutions, has announced its partnership with Omni Llama, the automation and self-service solutions specialist for the logistics, retail, and e-commerce sectors. Based on the agreement, AJEX intends to leverage the Omni Llama smart parcel locker network for its customers in Saudi Arabia, later this year. "As the online shopping sector continues to boom in Saudi Arabia, at AJEX our latest agreement with Omni Llama represents our shared commitment to elevate the last-mile delivery experience in Saudi Arabia," said Mohamed Albayati, Group CEO AJEX Logistics Services. "With this new partnership in place, we look forward to extending AJEX customers the option of receiving their deliveries to the Omni Llama parcel locker network for added convenience in the near future." With Omni Llama's existing network of over 400 lockers in 30 cities nationwide, users can collect and return their packages 24/7 at a locker of their choice, ensuring greater flexibility and convenience when it comes to collecting their deliveries. With plans to further expand its network in Saudi Arabia, Omni Llama intends to increase its number of parcel lockers to 1,000 by the end of 2025. This expansion is to include 10 new cities across the Kingdom, with the company's sights set on further growth throughout the Gulf Cooperation Council (GCC) beyond 2025. "In a reflection of the maturing Saudi Arabian e-commerce market, we are delighted at Omni Llama to announce a new agreement to extend our network of smart parcel lockers to AJEX customers across Saudi Arabia. Designed to empower businesses and provide consumers with added flexibility, convenience, and peace of mind when it comes to their deliveries, we look forward to working together with AJEX to transform last-mile delivery in the Kingdom," added Ahmad Abaza, CEO of Omni Llama. This latest agreement underscores AJEX ongoing commitment to enhancing customer satisfaction by providing innovative and flexible delivery solutions. By integrating Omni Llama's extensive parcel locker network, AJEX endeavours to streamline the delivery process for a seamless and efficient experience that aligns with the evolving demands of the e-commerce landscape in Saudi Arabia. About AJEX: Founded in 2021, AJEX Logistics Services is the GCC logistics & transportation expert. Specialized in Middle East E-commerce distribution and industrial solutions, AJEX is established in Saudi Arabia, UAE, Bahrain, US, UK, Turkey, South Africa, and China. With a network of more than 50 facilities, 900 vehicles and 1,500 team members, AJEX offers a full suite of customer-centric solutions from express distribution, E-commerce solutions, road, ocean, airfreight, to warehousing, cold chain, and healthcare solutions. AJEX Logistics Services is backed by Ajlan & Bros Holding - Saudi Arabia's leading private investment conglomerate.
