Latest news with #AarzooSethi
India Today
11 hours ago
- General
- India Today
Jaipur woman shares 5-hour no-AC ordeal inside Air India Express flight in viral video
A Jaipur-based woman has called out Air India Express for leaving passengers stuck inside a plane for over five hours, without air conditioning, crew response, or any basic communication about the Sethi, a dietician and nutrition consultant by profession, boarded Flight IX196 from Jaipur to Dubai on Saturday expecting a routine journey. What followed, according to her, was a distressing experience that left passengers, including children, sweating and helpless inside a stationary a now-viral Instagram video, Sethi alleged that passengers were made to sit inside the aircraft without air conditioning, updates, or any response from the crew. Her video, which has clocked over 18 million views so far, showed visibly exhausted flyers, wiping sweat, fanning themselves, and repeatedly pressing the assistance button, without any sign of help.'This is my 3-year-old son, drenched in sweat,' she said in the video, adding, 'We have been pressing the crew button for ages and no one has responded. This is the level of irresponsibility we are dealing with.'She further questioned the airline's silence throughout the episode. 'Even if it's a technical fault, where is the basic communication? Where is the accountability?' she asked, showing the visibly disturbed cabin the caption of her video post, Sethi wrote, 'We were stranded inside an @airindiax flight for 5+ hours, Flight number IX196, with no AC, no communication, and zero assistance from the crew.' advertisementShe added that fellow passengers, too, were struggling to cope with the situation, while the airline made no effort to clarify what was going it a 'serious safety lapse,' Sethi urged the airline to take responsibility before such incidents lead to bigger the video here: View this post on Instagram A post shared by Aarzoo Sethi (@dietnaree)As of now, Air India Express has not issued any official statement in response to the incident or addressed the concerns raised in the video. This article will be updated as soon as the airline reacts. Trending Reel
Indian Express
18 hours ago
- General
- Indian Express
‘No AC, no communication': Passengers sweat through Jaipur-Dubai Air India flight as AC fails, no response from crew
A video from inside a Jaipur-Dubai Air India flight, showing passengers slamming the airline over air conditioning failure, has caught the Internet's attention. Shared by Aarzoo Sethi, content creator, the video captures several passengers fanning themselves throughout the flight. The video begins with Sethi slamming the crew for not responding to the passengers, and then goes on to show her son, along with several other passengers, drenched in sweat. As the video progresses, she captures her fellow passengers slamming the airline while fanning themselves with the safety instructions cards. Many turned on their call bells at the same time. 'It's 12.30 AM, and there is no accountability. Look at the situation here,' Sethi says in the video. 'We were stranded inside an @airindiax flight for 5+ hours, Flight number Ix196 with no AC, no communication, and zero assistance from the crew. All our co-passengers were distressed, sweating in the heat, with no clarity on what was happening. After the Ahmedabad flight incident, this felt even more terrifying. How can the same issues be repeated without accountability?' Sethi wrote in the caption. Tagging Air India, Sethi said, 'This is a serious safety lapse. Please take responsibility for your passengers' well-being before it's too late.' Watch the video here: A post shared by Aarzoo Sethi (@dietnaree) The video quickly gained traction, with over 16 million views. Several social media users raised concerns over the passengers' safety. 'This is horrifying!!' a user wrote. Vrinda, a flight attendant, responded to the video, highlighting the safety reasons behind the unresponsive crew even though passengers turned on the call bells. 'When the seatbelt sign is on, we as crew aren't allowed to get up due to safety reasons, especially if there's turbulence. We do see the call bells, but we can only attend to them once it's safe for us to move around. It's not that we're ignoring anyone, it's just about keeping everyone, including us, safe. During this time, even though we notice the call bells, we are legally and safety wise not allowed to walk around the cabin unless there is a medical emergency,' she wrote.
