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Daily Tribune
02-05-2025
- Business
- Daily Tribune
DXB Welcomes 23.4 Million Guests in Q1 2025, Cementing Its Global Lead
TDT | Dubai Dubai International Airport (DXB) welcomed 23.4 million guests in the first quarter of 2025, reinforcing its status as the world's leading international airport. The figures mark a 1.5% year-on-year increase, despite Q1 2024 already setting a record, and reflect both Dubai's growing global appeal and DXB's pivotal role as the gateway of choice for millions. January 2025 alone set a new milestone, with DXB registering its highest-ever monthly traffic of 8.5 million guests. This achievement was made possible through not just world-class infrastructure, but the coordinated efforts of thousands of staff operating behind the scenes. India continued to dominate as DXB's top destination, contributing 3 million guests, followed by Saudi Arabia (1.9 million), the UK (1.5 million), Pakistan (1 million), the US (804,000), and Germany (738,000). At the city level, London led with 935,000 guests, ahead of Riyadh (759,000), Jeddah (627,000), Mumbai (615,000), and New Delhi (564,000). Leisure travel saw a notable boost, driven by the Eid holidays, spring break, and seasonal peaks early in the year. Destinations like the Czech Republic, Vietnam, and Spain experienced double-digit growth, with increases of 30.6%, 28.6%, and 20.2% respectively. Though cargo volumes dipped slightly by 3.6% year-on-year to 517,000 tonnes, DXB's operational excellence remained on full display. A total of 111,000 flight movements were recorded in Q1, up 1.9% from the same period last year. Passenger-to-flight ratios also improved, with an average of 215 guests per flight. Crucially, the airport maintained top-tier efficiency and service quality. Over 21 million bags were processed with a baggage mishandling rate of fewer than 1.95 per 1,000 guests — a 99.8% success rate. Biometric passport control and real-time monitoring systems ensured that 95% of travellers experienced minimal wait times, while enhanced accessibility features further bolstered the airport's guest-centric approach. Paul Griffiths, CEO of Dubai Airports, highlighted the importance of collaboration: 'Our Q1 performance sets a strong foundation for the year ahead — not only in terms of guest numbers but in the calibre of the people behind them. Delivering DXB's busiest month ever while upholding exceptional service levels requires precision, agility, and extraordinary teamwork.' Heartfelt moments underscored DXB's commitment to guest experience. In one instance, the airport's Lost and Found team, in coordination with Dubai Police, recovered a bag containing AED 102,000 in cash and important documents within just 30 minutes of being reported missing — a timely intervention for two grieving brothers. Another notable gesture by immigration officer Abdullah Al Baloushi, who gave a young man a few extra minutes to say goodbye to his departing mother, was personally recognised by His Highness Sheikh Mohammed bin Rashid Al Maktoum on social media. In recognition of its workplace culture, Dubai Airports received the prestigious Gallup Exceptional Workplace Award in Q1, reflecting a long-term investment in employee engagement, wellbeing, and leadership development. In March, DXB was officially named the world's busiest international airport for the 11th consecutive year by Airports Council International (ACI). Currently, it connects travellers to 269 destinations across 106 countries, served by 101 international airlines.
Mid East Info
30-04-2025
- Business
- Mid East Info
DXB delivers a strong start to 2025 with 23.4 million guests in Q1 - Middle East Business News and Information
People-first operations and community-wide collaboration power world's busiest international airport Dubai, United Arab Emirates –April 2025: Dubai International (DXB) welcomed 23.4 million guests in the first quarter of 2025, maintaining strong momentum and reinforcing its position as the world's leading international airport. The performance reflects both Dubai's growing appeal as a global destination and DXB's continued role as the gateway of choice for millions of travellers. Traffic was up 1.5% compared to the same period in 2024, despite a record-breaking Q1 last year. January alone saw the highest monthly traffic ever recorded at DXB – welcoming 8.5 million guests – an achievement made possible not just by infrastructure, but by the coordinated effort of thousands of people behind the scenes. India retained its position as DXB's top destination country, with 3 million guests, followed by Saudi Arabia (1.9 million), the UK (1.5 million), Pakistan (1 million), the US (804,000), and Germany (738,000). At the city level, London led with 935,000 guests, followed by Riyadh (759,000), Jeddah (627,000), Mumbai (615,000), and New Delhi (564,000). Leisure travel also surged during the quarter, driven by a seasonal peak at the start of the year, Eid holidays, and spring break, with double-digit increases in traffic to destinations such as the Czech Republic (+30.6%), Vietnam (+28.6%), and Spain (+20.2%). Cargo volumes registered a minor contraction of 3.6% year-on-year during the first quarter, with DXB handling 517,000 tonnes of cargo. While the numbers tell one story, it's the people behind DXB's peak performance who continue to make the real difference. Across its terminals, the dedication, quick thinking, and guest-first mindset of the entire oneDXB community – from Dubai Airports' teams to its government partners, airlines, and commercial operators – plays a critical role across every touchpoint, turning operational excellence into exceptional guest experiences. For example, one standout moment was from our DXB Lost and Found team who worked with Dubai Police to recover and return a bag containing AED 102,000 in cash, passports, and personal documents within just 30 minutes of it being reported missing – ensuring peace of mind in a moment of crisis for two brothers who were travelling home after receiving news that a family member had passed away. Or immigration officer Abdullah Al Baloushi, who kindly stopped a departing guest in a wheelchair, not for an inspection but to give her son a little more time to bid her farewell. The act was recognised and praised by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, who personally acknowledged it on social media: 'A salute to whoever brings a smile or joy to a traveller's heart. This is the Dubai we want.' Paul Griffiths, CEO of Dubai Airports, said, 'Our Q1 performance sets a strong foundation for the year ahead, not only in terms of guest numbers, but in the calibre of the people behind them. Delivering the busiest month in DXB's history while maintaining exceptional service levels cross baggage, guest flow, and accessibility is no small feat. It requires precision, agility, and an extraordinary team effort. 'What makes this possible is the collective effort of our oneDXB community, with each member playing a critical role across every touchpoint. This shared culture of collaboration and consistency is what elevates our performance and ensures we meet the growing expectations of our guests, every single day.' DXB also recorded 111,000 flight movements in Q1, up 1.9% over the same period last year, with an average of 215 guests per flight. Despite the continued growth in guest volumes, DXB sustained high levels of operational efficiency. More than 21 million bags were processed in Q1, with the rate of mishandled baggage reduced to fewer than 1.95 bags per 1,000 guests, translating to a success rate of 99.8%. Meanwhile, the use of real-time monitoring systems and biometric passport control helped ensure that more than 95% of guests experienced minimal wait times across key airport touchpoints. Accessibility enhancements, including dedicated services for People of Determination and guests with hidden disabilities, further demonstrate DXB's commitment to inclusive, guest-centric travel. That consistency is backed by a strong organisational culture. In Q1, Dubai Airports was recognised with the Gallup Exceptional Workplace Award, a reflection of its long-standing investment in employee wellbeing, engagement, and leadership development. It's this commitment to people – both employees and guests – that helps show how an exceptional workplace culture drives real results. In March, DXB was also named the world's busiest international airport by Airports Council International (ACI) for the 11th consecutive year. The airport connects travellers to 269 destinations in 106 countries, served by 101 international carriers. About Dubai Airports: Dubai Airports operates both of Dubai's airports, Dubai International (DXB) and Al Maktoum International (DWC). As an integrator, Dubai Airports works to balance the interests of all stakeholders to maintain aviation growth, protect operational resilience and ensure that service providers collaborate to provide a safe and secure service and improve customer experience whilst maintaining a sustainable business. In 2024, DXB welcomed a total of 92.3 million guests, the highest annual traffic in its history. DWC embodies Dubai's vision for the future of aviation. With expansion plans announced in May 2024, involving a record investment of US$35b, DWC aims to reshape the aviation landscape. Over the next decade, DWC will accommodate 150m passengers annually, eventually expanding to 260m passengers and 12m tonnes of cargo. With five runways, futuristic design and seamless intermodal connectivity, DWC aims to revolutionise global air travel, setting new standards for efficiency and passenger experience for the next 50 years. High-resolution images of DXB are available here: Media Library For recent updates, refer to our official social media platforms on Facebook, Instagram, LinkedIn, Twitteror hashtags: #DubaiAirports #DXB #DubaiWorldCentral.
Gulf Today
30-04-2025
- Business
- Gulf Today
DXB delivers a strong start to 2025 with 23.4 million guests in Q1
Staff Reporter, Gulf Today Dubai International (DXB) welcomed 23.4 million guests in the first quarter of 2025, maintaining strong momentum and reinforcing its position as the world's leading international airport. The performance reflects both Dubai's growing appeal as a global destination and DXB's continued role as the gateway of choice for millions of travellers. Traffic was up 1.5% compared to the same period in 2024, despite a record-breaking Q1 last year. January alone saw the highest monthly traffic ever recorded at DXB - welcoming 8.5 million guests – an achievement made possible not just by infrastructure, but by the coordinated effort of thousands of people behind the scenes. India retained its position as DXB's top destination country, with 3 million guests, followed by Saudi Arabia (1.9 million), the UK (1.5 million), Pakistan (1 million), the US (804,000), and Germany (738,000). At the city level, London led with 935,000 guests, followed by Riyadh (759,000), Jeddah (627,000), Mumbai (615,000), and New Delhi (564,000). Leisure travel also surged during the quarter, driven by a seasonal peak at the start of the year, Eid holidays, and spring break, with double-digit increases in traffic to destinations such as the Czech Republic (+30.6%), Vietnam (+28.6%), and Spain (+20.2%). Cargo volumes registered a minor contraction of 3.6% year-on-year during the first quarter, with DXB handling 517,000 tonnes of cargo. While the numbers tell one story, it's the people behind DXB's peak performance who continue to make the real difference. Across its terminals, the dedication, quick thinking, and guest-first mindset of the entire oneDXB community – from Dubai Airports' teams to its government partners, airlines, and commercial operators – plays a critical role across every touchpoint, turning operational excellence into exceptional guest experiences. For example, one standout moment was from our DXB Lost and Found team who worked with Dubai Police to recover and return a bag containing Dhs 102,000 in cash, passports, and personal documents within just 30 minutes of it being reported missing - ensuring peace of mind in a moment of crisis for two brothers who were travelling home after receiving news that a family member had passed away. Or immigration officer Abdullah Al Baloushi, who kindly stopped a departing guest in a wheelchair, not for an inspection but to give her son a little more time to bid her farewell. The act was recognised and praised by His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, who personally acknowledged it on social media: 'A salute to whoever brings a smile or joy to a traveller's heart. This is the Dubai we want.' Paul Griffiths, CEO of Dubai Airports, said, 'Our Q1 performance sets a strong foundation for the year ahead, not only in terms of guest numbers, but in the calibre of the people behind them. Delivering the busiest month in DXB's history while maintaining exceptional service levels cross baggage, guest flow, and accessibility is no small feat. It requires precision, agility, and an extraordinary team effort. 'What makes this possible is the collective effort of our oneDXB community, with each member playing a critical role across every touchpoint. This shared culture of collaboration and consistency is what elevates our performance and ensures we meet the growing expectations of our guests, every single day.' DXB also recorded 111,000 flight movements in Q1, up 1.9% over the same period last year, with an average of 215 guests per flight. Despite the continued growth in guest volumes, DXB sustained high levels of operational efficiency. More than 21 million bags were processed in Q1, with the rate of mishandled baggage reduced to fewer than 1.95 bags per 1,000 guests, translating to a success rate of 99.8%. Meanwhile, the use of real-time monitoring systems and biometric passport control helped ensure that more than 95% of guests experienced minimal wait times across key airport touchpoints. Accessibility enhancements, including dedicated services for People of Determination and guests with hidden disabilities, further demonstrate DXB's commitment to inclusive, guest-centric travel. That consistency is backed by a strong organisational culture. In Q1, Dubai Airports was recognised with the Gallup Exceptional Workplace Award, a reflection of its long-standing investment in employee wellbeing, engagement, and leadership development. It's this commitment to people – both employees and guests – that helps show how an exceptional workplace culture drives real results. In March, DXB was also named the world's busiest international airport by Airports Council International (ACI) for the 11th consecutive year. The airport connects travellers to 269 destinations in 106 countries, served by 101 international carriers. Dubai Airports operates both of Dubai's airports, Dubai International (DXB) and Al Maktoum International (DWC). As an integrator, Dubai Airports works to balance the interests of all stakeholders to maintain aviation growth, protect operational resilience and ensure that service providers collaborate to provide a safe and secure service and improve customer experience whilst maintaining a sustainable business. In 2024, DXB welcomed a total of 92.3 million guests, the highest annual traffic in its history. DWC embodies Dubai's vision for the future of aviation. With expansion plans announced in May 2024, involving a record investment of US$35b, DWC aims to reshape the aviation landscape. Over the next decade, DWC will accommodate 150m passengers annually, eventually expanding to 260m passengers and 12m tonnes of cargo. With five runways, futuristic design and seamless intermodal connectivity, DWC aims to revolutionise global air travel, setting new standards for efficiency and passenger experience for the next 50 years.
Gulf Business
30-04-2025
- Business
- Gulf Business
Dubai International: Here's what makes it the world's leading airport
Image credit: dubaiairports/ Media Library Dubai International (DXB) welcomed 23.4 million guests in the first quarter of 2025, maintaining strong momentum and reinforcing its position as the world's leading international airport. This performance reflects both Dubai's growing appeal as a global destination and DXB's continued role as the gateway of choice for millions of travellers. Image credit: Supplied Increase in traffic Traffic rose by 1.5 per cent compared to the same period in 2024, despite Q1 last year setting a record. January alone saw the highest monthly traffic ever recorded at DXB, with 8.5 million guests—a milestone made possible not only by infrastructure but also by the coordinated effort of thousands behind the scenes. India: DXB's top destination country India remained DXB's top destination country, with 3 million guests, followed by Saudi Arabia (1.9 million), the UK (1.5 million), Pakistan (1 million), the US (804,000), and Germany (738,000). At the city level, London led with 935,000 guests, followed by Riyadh (759,000), Jeddah (627,000), Mumbai (615,000), and New Delhi (564,000). Leisure travel also surged during the quarter, driven by seasonal peaks at the start of the year, Eid holidays, and spring break. Notable double-digit increases in traffic were recorded to destinations such as the Czech Republic (+30.6 per cent), Vietnam (+28.6 per cent), and Spain (+20.2 per cent). Image credit: Supplied Cargo volumes Cargo volumes saw a slight year-on-year contraction of 3.6 per cent in Q1, with DXB handling 517,000 tonnes. People behind DXB's peak performance Beyond the numbers, it is the people behind DXB's peak performance who make a meaningful impact. Across its terminals, the dedication, agility, and guest-first mindset of the oneDXB community—from Dubai Airports teams to government partners, airlines, and commercial operators—are vital in delivering exceptional guest experiences. For instance, DXB's Lost and Found team, in coordination with Dubai Police, recovered and returned a bag containing Dh102,000 in cash, passports, and personal documents within 30 minutes—providing peace of mind to two brothers travelling home after a family tragedy. In another memorable moment, immigration officer Abdullah Al Baloushi paused a departing guest in a wheelchair, not for inspection but to allow her son a few extra moments to say goodbye. His kindness was publicly praised by His Highness Sheikh Mohammed bin Rashid Al Maktoum, who said: 'A salute to whoever brings a smile or joy to a traveller's heart. This is the Dubai we want.' Operational highlights 'Our Q1 performance lays a strong foundation for the year—not just in guest numbers, but in the calibre of the people behind them,' said Paul Griffiths, CEO of Dubai Airports. 'Delivering the busiest month in DXB's history while maintaining exceptional service levels across baggage, guest flow, and accessibility is no small feat. It requires precision, agility, and extraordinary teamwork.' Griffiths added: 'What makes this possible is the collective effort of our oneDXB community, with each member playing a critical role at every touchpoint. This shared culture of collaboration and consistency is what drives our high performance and meets the growing expectations of our guests.' Flight movements and efficiency DXB recorded 111,000 flight movements in Q1, up 1.9 per cent year-on-year, with an average of 215 guests per flight. Despite growing guest volumes, the airport maintained operational efficiency. Over 21 million bags were processed, with mishandled baggage rates reduced to fewer than 1.95 per 1,000 guests—equivalent to a 99.8 per cent success rate. Minimal wait times and inclusive services Thanks to real-time monitoring and biometric passport control, over 95 per cent of guests experienced minimal wait times across key airport touchpoints. Accessibility enhancements—including services for People of Determination and guests with hidden disabilities—underscore DXB's commitment to inclusive, guest-centric travel. Dubai Airports' strong organisational culture underpins this performance. In Q1, the organisation received the Gallup Exceptional Workplace Award, reflecting long-term investments in employee wellbeing, engagement, and leadership development. DXB: World's busiest for 11th year In March, DXB was named the world's busiest international airport by Airports Council International (ACI) for the 11th consecutive year. The airport connects travellers to 269 destinations in 106 countries, served by 101 international carriers. Dubai Airports: Did you know? Dubai Airports operates both Dubai International (DXB) and Al Maktoum International (DWC). As an integrator, Dubai Airports balances stakeholder interests to support aviation growth, operational resilience, and a secure, seamless travel experience. In 2024, DXB welcomed 92.3 million guests—the highest annual traffic in its history. DWC represents Dubai's future aviation vision, with expansion plans announced in May 2024 and a record $35 billion investment. Over the next decade, DWC will accommodate 150 million passengers annually, eventually scaling to 260 million passengers and 12 million tonnes of cargo. With five runways, futuristic design, and seamless intermodal connectivity, DWC aims to set new benchmarks for global air travel over the next 50 years.
Trade Arabia
30-04-2025
- Business
- Trade Arabia
Dubai Airport welcomes 23.4 million guests in Q1
Dubai International (DXB) welcomed 23.4 million guests in Q1 2025, solidifying its position as the world's top international airport, reported WAM. This growth is attributed to Dubai's growing global appeal and DXB's continued role as a preferred travel gateway. Traffic was up 1.5 per cent compared to the same period in 2024, despite a record-breaking Q1 last year. January alone saw the highest monthly traffic ever recorded at DXB - welcoming 8.5 million guests – an achievement made possible not just by infrastructure, but by the coordinated effort of thousands of people behind the scenes. India retained its position as DXB's top destination country, with 3 million guests, followed by Saudi Arabia (1.9 million), the UK (1.5 million), Pakistan (1 million), the US (804,000), and Germany (738,000). At the city level, London led with 935,000 guests, followed by Riyadh (759,000), Jeddah (627,000), Mumbai (615,000), and New Delhi (564,000). Leisure travel also surged during the quarter, driven by a seasonal peak at the start of the year, Eid holidays, and spring break, with double-digit increases in traffic to destinations such as the Czech Republic (+30.6 per cent), Vietnam (+28.6 per cent), and Spain (+20.2 per cent). Cargo volumes registered a minor contraction of 3.6 percent year-on-year during the first quarter, with DXB handling 517,000 tonnes of cargo. While the numbers tell one story, it's the people behind DXB's peak performance who continue to make the real difference. Across its terminals, the dedication, quick thinking, and guest-first mindset of the entire oneDXB community – from Dubai Airports' teams to its government partners, airlines, and commercial operators – plays a critical role across every touchpoint, turning operational excellence into exceptional guest experiences. For example, one standout moment was from our DXB Lost and Found team who worked with Dubai Police to recover and return a bag containing AED102,000 in cash, passports, and personal documents within 30 minutes of it being reported missing - ensuring peace of mind in a moment of crisis for two brothers who were travelling home after receiving news that a family member had passed away. Also, immigration officer Abdullah Al Baloushi kindly stopped a departing guest in a wheelchair not for an inspection but to give her son a little more time to bid her farewell. The act was recognised and praised by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai, who personally acknowledged it on social media: 'A salute to whoever brings a smile or joy to a traveller's heart. This is the Dubai we want." Paul Griffiths, CEO of Dubai Airports, said, 'Our Q1 performance sets a strong foundation for the year ahead, not only in terms of guest numbers, but in the calibre of the people behind them. Delivering the busiest month in DXB's history while maintaining exceptional service levels cross baggage, guest flow, and accessibility is no small feat. It requires precision, agility, and an extraordinary team effort. 'What makes this possible is the collective effort of our oneDXB community, with each member playing a critical role across every touchpoint. This shared culture of collaboration and consistency is what elevates our performance and ensures we meet the growing expectations of our guests, every single day.' DXB also recorded 111,000 flight movements in Q1, up 1.9 percent over the same period last year, with an average of 215 guests per flight. More than 21 million bags were processed in Q1, with the rate of mishandled baggage reduced to fewer than 1.95 bags per 1,000 guests, translating to a success rate of 99.8 percent. Meanwhile, the use of real-time monitoring systems and biometric passport control helped ensure that more than 95 percent of guests experienced minimal wait times across key airport touchpoints. Accessibility enhancements, including dedicated services for People of Determination and guests with hidden disabilities, further demonstrate DXB's commitment to inclusive, guest-centric travel. That consistency is backed by a strong organisational culture. In Q1, Dubai Airports was recognised with the Gallup Exceptional Workplace Award, a reflection of its long-standing investment in employee wellbeing, engagement, and leadership development. It's this commitment to people – both employees and guests – that helps show how an exceptional workplace culture drives real results. In March, DXB was also named the world's busiest international airport by Airports Council International (ACI) for the 11th consecutive year.
