Latest news with #AirAsiaMOVE
Hype Malaysia
3 days ago
- Business
- Hype Malaysia
AirAsia Denies Manipulating Flight Prices In The Philippines Via Its MOVE App
The AirAsia MOVE app was created to help simplify the travel and booking process. However, the app recently received heat from the Philippine government for allegedly inflating flight prices. According to news reports, the Philippine Ministry of Transportation has ordered the takedown of the AirAsia MOVE website following complaints that it illegally inflated airfares for its flights. One complaint alleged that the digital platform charged 77,000 pesos (approximately RM5,880) for a one-way ticket from Manila to Tacloban City via Philippine Airlines, almost three times the price quoted when directly booking from the airline's website. The cease-and-desist order was issued by the Philippine Civil Aeronautics Board, which sets price ceilings for airfares in the country. The aviation agency claimed that AirAsia MOVE hiked ticket prices following the increase in transportation demand to Tacloban City due to the closure of a key bridge. The authorities may also file a case for 'criminal economic sabotage' against the digital platform. Capital A Berhad and AirAsia MOVE have since issued a statement denying the allegations that they had manipulated airfares. In the statement, the company clarified that the app 'displays flight inventory and pricing data as provided by its authorised upstream suppliers, including third-party aggregators and Global Distribution Systems (GDS)'. Capital A said the discrepancies in airfares were caused by temporary data synchronisation issues with flight pricing partners. It also clarified that the technical discrepancy affected other booking platforms, including Agoda and Traveloka. However, the company said it took immediate steps to correct the pricing after identifying the problems in airfares. It also brought the matter up with the third-party pricing provider for immediate resolution and has taken steps to prevent any future recurrence. There is no news on whether the cease-and-desist order has been lifted. However, Capital A said it's working closely with the relevant authorities and will remain fully compliant with all regulatory requirements set by the Philippine government. What are your thoughts on this? Sources: Straits Times, AirAsia Newsroom What's your Reaction? +1 0 +1 0 +1 0 +1 0 +1 0 +1 0
Free Malaysia Today
3 days ago
- Business
- Free Malaysia Today
AirAsia MOVE denies manipulating airfares, blames 3rd-party glitch
AirAsia MOVE is owned by Capital A Bhd, which also owns budget carrier AirAsia. (EPA Images pic) PETALING JAYA : AirAsia's online travel booking platform has denied setting or manipulating airfares after the Philippines ordered the website to stop operating in the country over price discrepancies. AirAsia MOVE said the platform only displayed flight inventory and prices provided by authorised upstream suppliers, adding that this included third-party aggregators and global distribution systems. 'The discrepancies in fare displays for certain routes, including domestic flights operated by Philippine Airlines, were caused by temporary data synchronisation issues with flight pricing partners. 'This technical discrepancy caused by the third-party provider is not isolated to MOVE as it also affected other booking platforms across the industry, including Agoda, and Traveloka. 'Upon identifying the issue, MOVE took immediate steps and brought up the matter with the third-party pricing provider for immediate resolution. 'MOVE also took steps to further enhance safeguards to prevent any future recurrence,' it said in a statement. It said it was working closely with the Philippine authorities and maintained that it was fully compliant with all regulatory requirements. 'MOVE welcomes the opportunity to proactively engage with relevant authorities to provide clarity on the issue and asks for due process to take its course for the benefit of all passengers booked via the platform.' Earlier, Philippine transportation secretary Vince Dizon said AirAsia MOVE's website was taken down following a cease-and-desist order by the Civil Aeronautics Board. This followed complaints that the platform was charging high airfares illegally. Dizon said the authorities will also file a 'criminal economic sabotage' case against AirAsia Move. The platform had reportedly charged 77,000 pesos, or about RM5,880, for a one-way Philippine Airlines flight from Manila to Tacloban City, which was triple the price quoted when directly booking with the airline.
Free Malaysia Today
3 days ago
- Business
- Free Malaysia Today
Philippines orders AirAsia MOVE shutdown on excessive pricing
During the weekend, AirAsia MOVE charged US$1,380 for a one-way ticket from Manila to Tacloban City via Philippine Airlines. (Air Asia pic) MANILA : The Philippines has ordered AirAsia's digital platform to stop selling airline tickets in the country following complaints it charged illegally high fares. 'The authorities have asked the police to take down AirAsia MOVE's website as part of a cease-and-desist order by the Civil Aeronautics Board,' transportation secretary Vince Dizon said at a press conference today. The aviation agency, which sets price ceilings for airfares in the country, says the company hiked its prices following transportation troubles in Tacloban City due to the closure of a key bridge to trucks. 'We will really put the full force of the law on these unscrupulous online platforms who are taking advantage of our people,' Dizon said. 'Authorities will move to immediately file a case for 'criminal economic sabotage' against the digital platform, which is owned by Capital A Berhad,' Dizon added. Malaysia-based AirAsia MOVE, which is an affiliate of budget carrier Philippines AirAsia, didn't immediately respond to a request for comment. During the weekend, AirAsia MOVE charged ₱77,000 (US$1,380) for a one-way ticket from Manila to Tacloban City via Philippine Airlines, three times the price quoted when directly booking in the flag carrier's website, transportation ministry data show. 'Clearly, this is just absurd,' Dizon said at the briefing. 'What AirAsia MOVE is doing is criminal,' he added.
South China Morning Post
4 days ago
- Business
- South China Morning Post
Philippines slams Malaysia's AirAsia for ‘criminal' ticket prices, shuts down website
The Philippines has ordered AirAsia's digital platform to stop selling airline tickets in the country following complaints it charged illegally high fares. Advertisement The authorities have asked the police to take down AirAsia MOVE's website as part of a cease-and-desist order by the Civil Aeronautics Board, Transportation Secretary Vince Dizon said at a press conference on Monday. The aviation agency, which sets price ceilings for airfares in the country, says the company raised its prices following transportation troubles in Tacloban City due to the closure of a key bridge to trucks. What AirAsia MOVE is doing is criminal Philippine Transportation Secretary Vince Dizon 'We will really put the full force of the law on these unscrupulous online platforms who are taking advantage of our people,' Dizon said. Authorities will move to immediately file a case for 'criminal economic sabotage' against the digital platform, which is owned by Capital A Berhad, Dizon added. Malaysia -based AirAsia MOVE, which is an affiliate of budget carrier Philippines AirAsia, did not immediately respond to a request for comment. Philippine Transportation Secretary Vince Dizon speaks to the media last month. Photo: Reuters At the weekend, AirAsia MOVE was charging 77,000 pesos (US$1,380) for a one-way ticket from Manila to Tacloban City via Philippine Airlines, three times the price quoted when directly booking in the flag carrier's website, transportation ministry data showed.
Bloomberg
4 days ago
- Business
- Bloomberg
Philippines Orders AirAsia MOVE Shutdown on Excessive Pricing
The Philippines has ordered AirAsia's digital platform to stop selling airline tickets in the country following complaints it charged illegally high fares. The authorities have asked the police to take down AirAsia MOVE's website as part of a cease-and-desist order by the Civil Aeronautics Board, Transportation Secretary Vince Dizon said at a press conference on Monday.
