Latest news with #AlainFairise
Yahoo
30-04-2025
- Business
- Yahoo
Quadient: 11% Increase in Software Sales to Mail Clients in 2024 Reflects Rising Demand for Smarter, Multichannel Communications
Quadient (Euronext Paris: QDT), a global automation platform powering secure and sustainable business connections, shared today that businesses are increasingly turning to digital solutions to meet rising customer expectations for modern, multichannel communication. This shift is driving tangible growth: in fiscal year 2024, Quadient recorded a record 11% increase in cross-sales of its Digital automation solutions within its Mail customer base. This growth highlights a broader shift in customer engagement strategies, driven by evolving consumer expectations. Independent research commissioned by Quadient in fall 2024, which surveyed 6,000 consumers across the United States, United Kingdom, and France, revealed a clear demand for more modern, multichannel communication experiences. While physical mail remains relevant, a majority of respondents in each country want companies to communicate through multiple channels, including email, mail, text, mobile apps, and social media. This includes 73 percent in the USA, 66 percent in France, and 62 percent in the UK. The findings send a critical message to businesses: organizations that align their strategies with these changing preferences are better positioned to improve customer satisfaction, foster loyalty, and remain competitive in an increasingly digital marketplace. 'We're meeting our customers where they are and helping them go further,' said Alain Fairise, Chief Solution Officer, Mail Automation at Quadient. 'This isn't just about adopting new technology, it's about enabling smarter, more agile ways to connect. Consumers are not only ready for smarter digital communications, they now expect it. To stay competitive, businesses need trusted partners who can guide them through digital transformation with confidence and minimal disruption. Our growth in Digital cross-sales reflects that trust. By combining intelligent automation with proven expertise in physical communications, we're helping organizations reduce complexity, unlock growth opportunities, and build more resilient, future-ready customer relationships.' With more than 350,000 business customers worldwide, Quadient is helping organizations across industries modernize how they communicate. Through its intelligent automation platform, including Quadient Impress and Quadient Inspire, companies are leveraging both physical and digital channels to improve efficiency, consistency, and responsiveness. In 2024, Quadient recorded its highest level of Digital solution sales into its Mail customer base, while its Mail business continued to outperform the market. Looking ahead, Quadient will continue investing in intelligent hybrid communication solutions to support businesses in delivering meaningful, future-ready customer communications. To know more about Quadient's smart mail solutions, go to About QuadientQuadient is a global automation platform powering secure and sustainable business connections through digital and physical channels. Quadient supports businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency and creating meaningful customer experiences. Listed in compartment B of Euronext Paris (QDT) and part of the CAC® Mid & Small and EnterNext® Tech 40 indices, Quadient shares are eligible for PEA-PME investing. For more information about Quadient, visit Contacts Joe Scolaro, Quadient Sandy Armstrong, Sterling Kilgore Global Press Relations Manager VP of Media & Communications +1 203-301-3673 +1-630-699-8979 sarmstrong@ Attachment PR_Mail and Digital cross-sales dynamics-EN vdef
Yahoo
30-01-2025
- Business
- Yahoo
Leading U.S. Law Firm Chooses Quadient in a Deal Over $1M to Streamline Mailing, Shipping, and Accounting Processes
The deal includes the provision of nearly 100 Quadient mailing systems and cloud-based accounting and shipping software at offices across the country Quadient (Euronext Paris: QDT), a global automation platform powering secure and sustainable business connections, announced today a new contract with one of the largest injury law firms in the U.S, transitioning the firm from its long-standing provider to Quadient. Under the new agreement, worth over 1 million dollars, the firm is rolling out nearly 100 Quadient iX-Series mailing systems at offices across the country, all seamlessly integrated with Quadient's cloud-based S.M.A.R.T. accounting and shipping software. The decision reflects the law firm's commitment to operational excellence as it manages the complexities of mailing and shipping operations for its attorneys who specialize in personal injury, medical malpractice, data breaches, and other legal areas. The firm, which has recovered billions of dollars for its clients, conducted a rigorous proof-of-concept trial with Quadient solutions at three locations in 2024. Following impressive efficiency gains and cost savings, the firm expanded the deployment to all offices, replacing its previous systems with Quadient's industry-leading technology. 'The legal industry, like many others, is undergoing a transformation where efficiency, compliance, and digitalization are no longer optional—they are essential to staying competitive', said Alain Fairise, Chief Solution Officer for Mail Automation at Quadient. 'We are proud to support this leading law firm in its commitment to innovation, helping it create a more agile and future-ready operation. This collaboration reinforces a broader shift toward intelligent, data-driven processes that empower organizations to focus on their core mission while optimizing operational performance.' The transition to Quadient's innovative mail solutions has brought significant benefits to the law firm. By implementing Quadient's iX-Series and S.M.A.R.T. software, the firm has achieved full compliance with the USPS Intelligent Mail Indicia (IMI) technology standard, ensuring future-proof operations. Additionally, automated workflows have streamlined mailing and shipping processes, significantly reducing manual tasks and enabling staff to focus on strategic legal work. These advancements have not only improved operational efficiency but also generated cost savings projected to reach up to $120,000 annually, while providing enhanced tracking, reporting, and accounting capabilities through robust data-driven insights. As businesses navigate an increasingly complex and digital-first world, Quadient remains committed to delivering solutions that drive efficiency, compliance, and sustainability. By choosing Quadient, this leading law firm joins a growing number of organizations leveraging intelligent automation to future-proof their operations. For more information on Quadient's Mail and Digital solutions, visit and About QuadientQuadient is a global automation platform powering secure and sustainable business connections through digital and physical channels. Quadient supports businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency and creating meaningful customer experiences. Listed in compartment B of Euronext Paris (QDT) and part of the CAC® Mid & Small and EnterNext® Tech 40 indices, Quadient shares are eligible for PEA-PME investing. For more information about Quadient, visit Contacts Joe Scolaro, Quadient Sandy Armstrong, Sterling Kilgore Global Press Relations Manager VP of Media & Communications +1 203-301-3673 +1-630-699-8979 sarmstrong@ Attachment PR_US Law Firm Mail customer-EN
