Latest news with #AllaeAlmanini
Gulf Business
04-03-2025
- Health
- Gulf Business
How Dubai Healthcare City is enabling innovation in the sector
Image: Supplied As Dubai continues to cement its status as a global hub for healthcare and medical tourism, Dubai Healthcare City (DHCC) is key to this transformation. With a robust ecosystem that integrates world-class healthcare services, and strategic partnerships, DHCC is redefining the future of patient care and medical innovation. In this interview, Allae Almanini, COO, and Jaffar Bin Jaffar, director of Partnerships at Dubai Healthcare City Authority, discuss DHCC's role in shaping Dubai's healthcare landscape, leveraging AI-driven solutions, and attracting global healthcare leaders to solidify the emirate's position as a premier medical destination. Dubai Healthcare City (DHCC) has emerged as a key player in Dubai's healthcare ecosystem. Could you provide insights into its healthcare services performance and how DHCC has contributed to advancing the sector and Dubai's position as a healthcare hub? Allae Almanini: With more than 195 clinical facilities and 130 regional headquarters of global companies, we provide a robust ecosystem with a focus on high-quality specialised healthcare services to enhance healthcare delivery and meet the growing demands of the sector. Following the recently amended law for Dubai Healthcare City (DHCC) to solidify Dubai's position as a global healthcare hub, we continue to play a key role as Dubai's enabling healthcare and wellness destination. We have continuously worked to develop an enabling ecosystem that allows our partners to expand their operations and enhance their specialised healthcare offerings. By attracting local and international expertise, we have diversified our services and strengthened our position. This approach is extending into DHCC's Phase 2, with a strong focus on preventive care and sustainable wellness solutions. Since 2019, we have attracted Dhs1.03bn in strategic investments, creating an environment where healthcare innovation and investment can thrive. Dubai Healthcare City (DHCC) recently partnered with the AI & Quantum Intelligence Institute (AIQII) to launch an AI-driven medical claims analysis solution. How will this innovation shape the future of healthcare operations within DHCC? Jaffar Bin Jaffar: We can see healthcare providers increasingly adopting more AI-driven tools and solutions across the world. Our recent strategic partnership with the AI & Quantum Institute (AIQII) marks a major step toward an AI-driven ecosystem. This partnership optimises revenue cycle management for more than 300 healthcare providers within our ecosystem, streamlining administrative processes, improving first-pass acceptance rates and reducing claim denials. This will not only enhance operational efficiency but also foster sustainable financial practices within the healthcare sector. With the UAE's new basic health insurance mandate increasing medical claims volume, this AI solution will help our providers process claims with greater accuracy, accelerating reimbursements and ensuring compliance with coding and policy regulations, ultimately reducing financial strain on healthcare providers. As the first healthcare free zone to integrate AI into medical claims management, we set a new benchmark for innovation, paving the way for future AI-driven advancements that will enhance patient care. The AI initiative aims to improve claims acceptance rates and reduce administrative burdens. What tangible benefits do you expect healthcare providers within DHCC to experience as a result of this AI-driven solution? Jaffar Bin Jaffar : The AI-driven solution will simplify the reimbursement process by automating claim analysis, minimising manual intervention and identifying recovery opportunities. It ensures compliance with policy regulations and addresses the root causes of claim denials, significantly reducing administrative burdens. Healthcare providers will also benefit from complimentary claims analysis, with AIQII directly negotiating with payers to recover identified opportunities. Providers stand to receive 50 per cent of recovered amounts without any additional costs or downtime. With reduced administrative constraints, providers will be able to allocate more resources to patient care, leading to faster treatment delivery and improved patient outcomes With the growing demand for technology-driven solutions in healthcare, how do you view DHCC's role in positioning itself as a leader in adopting AI and other transformative technologies? Allae Almanini : We are driving the adoption of AI and emerging technologies, reinforcing our position as a leading hub for healthcare innovation. By integrating AI-driven solutions, we are enhancing patient care, optimising medical processes and advancing value-based healthcare. Initiatives such as the AI Healthcare Innovation Lab by Acorn Research and AI-driven medical claims analysis solutions by AI & Quantum Intelligence Institute (AIQII) are improving patient outcomes and shaping the future of healthcare. With a strong focus on innovation, DHCC is cultivating an ecosystem that attracts specialised IT experts and advanced digital services. Our commitment to AI and digital transformation fosters continuous advancements in patient-centred healthcare solutions. As a premier healthcare destination, we provide state-of-the-art infrastructure, a strategic location, and seamless business setup support, empowering healthcare providers to embrace digital transformation and thrive. DHCC is attracting leading companies like AirMed International to set up regional offices within the free zone. How do these partnerships contribute to DHCC's overall growth and Dubai's vision of becoming a global healthcare hub and a top destination for medical tourism? Jaffar Bin Jaffar : AirMed International establishing its regional office in Dubai Healthcare City (DHCC) is a significant milestone in enhancing patient-centred healthcare services in Dubai and the Middle East. As a global leader in air medical transportation and patient care services and with over two decades of operational excellence in the UAE, the presence of AirMed International strengthens Dubai's standing as a trusted healthcare destination, particularly for medical tourists. This agreement aligns with our strategic vision of fostering an ecosystem that prioritises patient care and medical excellence. Through strategic partnerships, modern technological advancements, developed medical infrastructure and a regulatory government body that supports international brands and companies, we attract world-class healthcare providers, supporting Dubai's goal of becoming a global hub for advanced treatments and medical tourism. As a free zone focused on healthcare, what are some of the key challenges DHCC faces in maintaining its competitive edge, and how do you plan to address them in the coming years? Allae Almanini : The healthcare sector is evolving rapidly, with advancements in medical technology, shifting patient expectations and changing regulatory and licensing requirements. Ensuring seamless compliance while fostering innovation remains a key challenge. We are well-prepared to navigate these challenges in collaboration with all relevant authorities, through initiatives that support healthcare providers. Programmes such as C37, the UAE's first private medical workspace for UAE-based or visiting doctors seeking an independent part-time practice solution; Masaar, our 360-degree customer service platform offering services including licensing and visa support; and DHCX, which provides local and global companies access to an established healthcare network, all contribute to maintaining our competitive edge. What other initiatives and innovations can we expect from DHCC to continue driving its position as a global leader in healthcare, wellness, and medical research? Allae Almanini: We are committed to enhancing healthcare delivery to meet the growing demands of the health sector, aligning with the UAE's national agenda on advanced health sciences and healthcare excellence. With the ongoing Phase 2 developments focusing on expanding healthcare and residential facilities, we aim to cater to the growing and evolving healthcare needs and enable companies to contribute towards enhancing the wellness of the community. This aligns with the Dubai 2040 Urban Master Plan objective of developing vibrant, healthy and inclusive communities to provide a healthy environment to residents and visitors. We are also determined to promote medical education and establish specialised medical research centres, further enriching our ecosystem which is currently home to several medical education and medical research centres. This provides a robust platform for professional development, innovation and knowledge exchange. As Dubai's healthcare investment hub, we will continue fostering an ecosystem where healthcare, wellness and community thrive together, supporting the emirate's long-term vision for a world-class healthcare sector. Read:
Zawya
30-01-2025
- Health
- Zawya
AirMed International expands global presence with new office in Dubai Healthcare City
Dubai – Dubai Healthcare City (DHCC), the enabling healthcare and wellness destination, and AirMed International, a global leader in air medical transportation and patient care services, announced yesterday the opening of AirMed's regional office operating out of DHCC. Unveiled at Arab Health 2025, the Middle East's largest and most important healthcare event and congress, AirMed International's commitment to establishing a physical presence in DHCC is a significant step in the company's commitment to enhancing patient-centred healthcare services in the Middle East. It has provided services in the UAE for 20 years. AirMed International provides fixed-wing air ambulance transportation, offering a seamless bedside-to-bedside service with expert medical care throughout the full transportation journey. The company's fleet of medically configured jets and turboprops serves individuals, families, insurance companies and healthcare providers across 150 countries. With a team of highly skilled nurses, paramedics, physicians and respiratory therapists, all equipped with extensive critical care experience, AirMed International is globally recognised for its exceptional safety record and commitment to patient welfare. Denise Treadwell, President, AirMed International, commented: 'Establishing a regional hub in DHCC represents a pivotal step in our global growth strategy. With Dubai's strategic location and its vision of becoming a global hub for medical tourism, we are poised to meet the growing demand for high-quality healthcare solutions. Our expansion underscores our commitment to enhancing patient care and accessibility in the region.' DHCC, renowned for its ecosystem of world-class healthcare providers, plays a vital role in supporting Dubai's position as a leading destination for advanced medical services. Allae Almanini, Chief Operating Officer of Dubai Healthcare City Authority, said: 'AirMed International presence in Dubai Healthcare City strengthens our ecosystem and helps amplify DHCC's status as a destination for excellence in healthcare. As a global leader in air medical transportation, AirMed International offers an added layer of assurance for medical tourists, providing further confidence in Dubai's appeal as a preferred destination for advanced treatments. This partnership mirrors our commitment to fostering innovation, delivering patient-centred care, and supporting Dubai's thriving medical tourism sector.' As a subsidiary of Global Medical Response, the world's largest medical transportation company, AirMed International provides access to a vast network of resources, including a fleet of medically equipped aircraft and a global operations centre providing 24/7 coordination. About AirMed International: AirMed International, a Global Medical Response company, is a leader in air medical transport and patient care services. With over 25,000 completed missions across six continents, the company is dedicated to providing seamless, high-quality care to patients worldwide. AirMed International is accredited by CAMTS and EURAMI, ensuring compliance with the highest standards of safety and medical excellence. About Dubai Healthcare City: Established in 2002 by His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the United Arab Emirates and Ruler of Dubai, the Dubai Healthcare City (DHCC) has become the emirate's specialized freezone in health and wellness services, and a leading destination for healthcare investments. The freezone is governed by Dubai Healthcare City Authority (DHCA). DHCC offers a comprehensive range of business solutions covering start-ups to mega healthcare projects, as well as independent and visiting physicians. DHCC, a preferred destination for medical, wellness, academic, and research institutions, complements its offering with a selection of modern lifestyle options, providing its visitors with a wide range of hospitality, shopping, and entertainment features.
