Latest news with #AmbienceHealthcare
Miami Herald
27-05-2025
- Health
- Miami Herald
Ambience Healthcare's AI Platform Surpasses Clinician Performance by 27% in Medical Coding, Powered by New OpenAI Breakthrough
Ambience's latest AI model reduces coding errors and targets $266 billion in annual administrative waste SAN FRANCISCO, CA / ACCESS Newswire / May 27, 2025 / Ambience Healthcare today announced a major advancement in ambient AI, unveiling the first AI model that outperforms board-certified physicians in ICD-10 coding accuracy. Trained using OpenAI's Reinforcement Fine-Tuning (RFT) technology, Ambience's AI platform achieved a 27% relative improvement over physician benchmarks-reducing coding errors by approximately one-quarter and offering a powerful tool to tackle the $266 billion in annual administrative waste, including $19 billion in diagnosis coding & documentation substantiation errors. This new model identifies precise ICD-10 codes based on patient encounters, which feed into Ambience's 'coding-aware' scribe. By leveraging these codes first, the scribe generates a fully informed note-allowing clinicians to review and confirm accurate documentation and coding in real time. "Think of this technology as a scribe that fluently speaks both clinical language and the intricate healthcare billing rulebook from day one," said William H. Morris, MD, MBA, Chief Medical Officer of Ambience Healthcare. "Our platform helps clinicians finish their notes faster and ensures that revenue cycle teams receive cleaner, more accurate, and audit-ready charts." Ambience is live across inpatient, outpatient, and emergency settings at health systems throughout the United States, supporting over 100 medical specialties with real-time, compliant documentation. Clinicians at more than 40 organizations including UCSF Health, St. Luke's Health System, Houston Methodist, John Muir Health, and Memorial Hermann Health System leverage Ambience before, during, and after patient encounters to generate compliant documentation, alleviate burnout, and enhance care quality. How Ambience's "Coding-Aware" AI Scribe WorksAmbience Healthcare's platform streamlines the clinical documentation and coding process: Clinicians simply tap 'Record' on their device, conduct patient visits as usual, and then review a draft note, complete with suggested ICD-10 and CPT codes;Ambience integrates natively with major EHRs-including Epic, Oracle Cerner, and athenahealth-ensuring that after clinicians review and sign off, the complete and coded documentation is automatically filed back into the patient's record;By addressing coding at the point of care, Ambience eliminates downstream compliance issues and the time-consuming back-and-forth queries between clinicians and coding/billing departments. "We built for compliance at the core of our platform because health systems need assurance that AI technology in the workflow can stand up to audits, protect reimbursement, and support clinical documentation integrity," said Michael Ng, CEO and Co-Founder of Ambience Healthcare. "The stakes of getting this wrong are too high for compliance to be an afterthought." Validated Results with RFT TechnologyTo validate its AI's mastery of the "coding rulebook," Ambience assembled a "gold-panel" test dataset of complex clinical cases spanning multiple medical specialties. Each encounter was meticulously labeled by a consensus of four or more expert clinicians to establish a high-quality ground truth. "Reinforcement Fine-Tuning lets developers align powerful AI models with the precision and robustness that high-stakes domains like healthcare demand," said Shyamal Anadkat, Head of Startup Solutions at OpenAI. "Ambience's results show how RFT can lift the performance of AI systems in safety-critical environments". The Ambience model was benchmarked against 18 experienced, board-certified physicians on ICD-10 coding accuracy. The results were significant: Ambience's AI demonstrated a 27% relative improvement in coding performance compared to the expert physician baseline, suggesting the model could help eliminate up to one quarter of the coding errors even the most seasoned clinicians make. About Ambience HealthcareAmbience Healthcare is the leading AI platform for clinical documentation, CDI, and coding-built to ensure compliance, eliminate administrative burden, and improve care delivery. Trusted by top health systems across North America, Ambience's platform is live across outpatient, emergency, and inpatient settings, supporting more than 100 specialties with real-time, coding-aware documentation. The platform integrates directly with Epic, Oracle Cerner, athenahealth, and other major EHRs. Founded in 2020 by Mike Ng and Nikhil Buduma, Ambience is headquartered in San Francisco and backed by Andreessen Horowitz, OpenAI Startup Fund, Kleiner Perkins, and other leading investors. Media ContactKarina StabileAria Marketing for Ambience Healthcarekstabile@ SOURCE: Ambience
Associated Press
27-05-2025
- Business
- Associated Press
Ambience Healthcare's AI Platform Surpasses Clinician Performance by 27% in Medical Coding, Powered by New OpenAI Breakthrough
Ambience's latest AI model reduces coding errors and targets $266 billion in annual administrative waste SAN FRANCISCO, CA / ACCESS Newswire / May 27, 2025 / Ambience Healthcare today announced a major advancement in ambient AI, unveiling the first AI model that outperforms board-certified physicians in ICD-10 coding accuracy. Trained using OpenAI's Reinforcement Fine-Tuning (RFT) technology, Ambience's AI platform achieved a 27% relative improvement over physician benchmarks-reducing coding errors by approximately one-quarter and offering a powerful tool to tackle the $266 billion in annual administrative waste, including $19 billion in diagnosis coding & documentation substantiation errors. This new model identifies precise ICD-10 codes based on patient encounters, which feed into Ambience's 'coding-aware' scribe. By leveraging these codes first, the scribe generates a fully informed note-allowing clinicians to review and confirm accurate documentation and coding in real time. 'Think of this technology as a scribe that fluently speaks both clinical language and the intricate healthcare billing rulebook from day one,' said William H. Morris, MD, MBA, Chief Medical Officer of Ambience Healthcare. 'Our platform helps clinicians finish their notes faster and ensures that revenue cycle teams receive cleaner, more accurate, and audit-ready charts.' Ambience is live across inpatient, outpatient, and emergency settings at health systems throughout the United States, supporting over 100 medical specialties with real-time, compliant documentation. Clinicians at more than 40 organizations including UCSF Health, St. Luke's Health System, Houston Methodist, John Muir Health, and Memorial Hermann Health System leverage Ambience before, during, and after patient encounters to generate compliant documentation, alleviate burnout, and enhance care quality. How Ambience's 'Coding-Aware' AI Scribe Works Ambience Healthcare's platform streamlines the clinical documentation and coding process: 'We built for compliance at the core of our platform because health systems need assurance that AI technology in the workflow can stand up to audits, protect reimbursement, and support clinical documentation integrity,' said Michael Ng, CEO and Co-Founder of Ambience Healthcare. 'The stakes of getting this wrong are too high for compliance to be an afterthought.' Validated Results with RFT Technology To validate its AI's mastery of the 'coding rulebook,' Ambience assembled a 'gold-panel' test dataset of complex clinical cases spanning multiple medical specialties. Each encounter was meticulously labeled by a consensus of four or more expert clinicians to establish a high-quality ground truth. 'Reinforcement Fine-Tuning lets developers align powerful AI models with the precision and robustness that high-stakes domains like healthcare demand,' said Shyamal Anadkat, Head of Startup Solutions at OpenAI. 'Ambience's results show how RFT can lift the performance of AI systems in safety-critical environments'. The Ambience model was benchmarked against 18 experienced, board-certified physicians on ICD-10 coding accuracy. The results were significant: Ambience's AI demonstrated a 27% relative improvement in coding performance compared to the expert physician baseline, suggesting the model could help eliminate up to one quarter of the coding errors even the most seasoned clinicians make. About Ambience Healthcare Ambience Healthcare is the leading AI platform for clinical documentation, CDI, and coding-built to ensure compliance, eliminate administrative burden, and improve care delivery. Trusted by top health systems across North America, Ambience's platform is live across outpatient, emergency, and inpatient settings, supporting more than 100 specialties with real-time, coding-aware documentation. The platform integrates directly with Epic, Oracle Cerner, athenahealth, and other major EHRs. Founded in 2020 by Mike Ng and Nikhil Buduma, Ambience is headquartered in San Francisco and backed by Andreessen Horowitz, OpenAI Startup Fund, Kleiner Perkins, and other leading investors. Media Contact Karina Stabile Aria Marketing for Ambience Healthcare [email protected] 516-317-5835 SOURCE: Ambience press release
CNBC
27-05-2025
- Business
- CNBC
Ambience announces OpenAI-powered medical coding model that outperforms physicians
Artificial intelligence startup Ambience Healthcare on Tuesday announced a new medical coding model that outperforms doctors by 27%. Ambience uses AI to draft clinical notes in real-time as doctors consensually record their visits with patients. The company used tools from OpenAI to build the new model. The startup is part of a fiercely competitive market that has taken off as health-care executives search for solutions to help reduce staff burnout and daunting administrative workloads. The company's new model can listen to patient encounters and identify ICD-10 codes, which are internationally standardized classifications for different diseases and conditions. There are about 70,000 ICD-10 codes that are regularly updated and used to facilitate billing and other reporting processes in health care. Ambience said its new ICD-10 model can reduce billing mistakes and help clinicians and professional coders work more efficiently. The model notched a "27% relative improvement over physician benchmarks," according to a release on Tuesday. "We're not replacing doctors or coders," Brendan Fortuner, Ambience's head of engineering, told CNBC in an interview. "What we're doing is we're liberating them from administration, and we're fixing mistakes that help make health care better, safer, more cost-effective." Documenting ICD-10 codes has traditionally been a labor-intensive task in health care, but it's a crucial way to track outcomes, mortalities and morbidities in a standardized way, said Dr. Will Morris, the chief medical officer of Ambience. "If you think about it from a data perspective, it's how you can compare and contrast clinician A to B, or health system A to B," Morris said in an interview. "It's the cornerstone for quality." Ambience's technology is used at more than 40 health-care organizations, like Cleveland Clinic and UCSF Health. It has raised more than $100 million, according to PitchBook, from investors including Kleiner Perkins, Andreessen Horowitz and the OpenAI Startup Fund. The company is reportedly seeking fresh capital at a valuation of over $1 billion, according to a report from The Information. Ambience declined to comment on the report. Ambience trained its new AI model using OpenAI's reinforcement fine-tuning technology. This technology allows companies to tune OpenAI's best reasoning models for very specific domains, like health care. To validate the model, Ambience tested it against a "gold panel" set of labels, the company said. The labels were established by a group of expert clinicians who evaluated complex clinical cases and came to an agreement on what the right codes were. The company then recruited 18 different board-certified doctors and compared their performance on ICD-10 coding accuracy to the model's performance. That comparison showed the Ambience technology performed 27% better than the physician baseline. "It shows for the first time that an AI system can actually surpass clinician experts at a very, very important administrative task, especially in coding," Fortuner said. Ambience already has similar capabilities available for other medical codes like Current Procedural Terminology (CPT) codes, and Fortuner said it's exploring how to tackle other areas like prior authorizations, utilization management and clinical trial matching. The company's new ICD-10 model will roll out to customers over the summer. "Getting it right at the point of care is a fundamental change," Morris said.
Associated Press
19-05-2025
- Health
- Associated Press
Onvida Health and Ambience Healthcare Partner to Enhance Patient Care and Revolutionize Clinical Workflows with AI Technology
YUMA, AZ / ACCESS Newswire / May 19, 2025 / Onvida Health, a leading provider of integrated care throughout Arizona, and Ambience Healthcare, the leading AI platform for clinical documentation, CDI, and coding, today announced the launch of a pilot program across multiple clinical sites. Onvida Health clinicians across outpatient, inpatient, and emergency department settings will be piloting Ambience's suite of AI applications to generate comprehensive and compliant documentation in real time-directly within Epic's Electronic Health Record (EHR). The pilot, launching in June 2025, reflects Onvida Health's ongoing commitment to delivering the highest quality care in the region-while supporting clinicians with innovative technology to improve efficiency, reduce burnout, and increase time with patients. With this technology, Onvida Health providers will spend less time on administrative work and more time with patients-while strengthening documentation integrity, supporting compliance, and improving financial accuracy. 'We are investing in the most advanced AI platform in healthcare because we believe the best patient care starts with supporting our clinicians,' said Marc Chasin, M.D., Senior Vice President and Chief Information Officer at Onvida Health. 'Ambience will allow our clinicians to spend less time on paperwork and more time with their patients-while improving quality, accuracy and compliance.' Ambience's suite of AI applications includes: Ambience's AI platform helps clinicians design their agenda before a patient visit begins. Once the clinician is in the room with a patient, Ambience listens to the conversation. The technology then leverages all of the patient's historical EHR data, as well as the recording of the visit, to automate documentation for the patient and clinician. This includes clinical notes, after-visit summaries, referral letters, and CPT and ICD-10 coding suggestions. 'By equipping our clinicians with Ambience's AI technology, we're ensuring that every patient receives more personalized attention, more thorough care, and a better overall experience,' said Kristina Diaz, M.D., President of Onvida Health Medical Group. 'This partnership is about giving our patients and clinicians the time, focus, and quality they deserve-putting the human connection back at the center of every visit.' Clinicians at leading health systems across North America leverage Ambience before, during, and after patient encounters. Ambience has been deployed at Cleveland Clinic, UCSF Health, St. Luke's Health System, Houston Methodist, John Muir Health, Memorial Hermann Health System, and others. 'We are honored to partner with Onvida Health, an organization deeply committed to putting patients first, supporting their providers, and driving innovation,' said Mike Ng, CEO and Co-Founder of Ambience Healthcare. 'Today, clinicians spend only about a quarter of their time on direct patient care - and together with Onvida Health, we are going to change that. By supporting every clinical encounter with Ambience's AI technology, we're helping clinicians reclaim their time, enhance compliance and accuracy, and refocus healthcare around what matters most: the patient.' About Onvida Health Onvida Health is a not-for-profit hospital system with 430 inpatient beds, 45 outpatient clinics and a free-standing Emergency Department. The Onvida Health team includes 495 providers representing 52 specialties, 4000 employees and hundreds of volunteers who work closely together to create a welcoming, caring and compassionate environment for patients and their families. Onvida Health is dedicated to building a healthier tomorrow for Yuma County residents and the surrounding southwestern Arizona communities. About Ambience Healthcare Ambience Healthcare's mission is to supercharge healthcare providers with breakthrough generative AI technology. Ambience's products are currently leveraged by leading provider organizations and health systems across North America to reduce documentation burden, alleviate provider burnout, and improve care quality. Founded in 2020 by Mike Ng and Nikhil Buduma, Ambience is headquartered in San Francisco, California, and backed by Andreessen Horowitz, OpenAI Startup Fund, Human Capital, Kleiner Perkins, Martin Ventures, AIX Ventures, AirTree Ventures, John Doerr, Jeff Dean, Richard Socher, Pieter Abbeel, Anne Wojcicki, Eren Bali, Jay Desai, Nish Bhat, Matt Mochary, and others. To learn more, visit For more information, press only: Karina Stabile Aria Marketing for Ambience Healthcare [email protected] 516-317-5835 Jenn Lotz Williams (504) 376-3253 [email protected] SOURCE: Ambience press release
Associated Press
29-01-2025
- Business
- Associated Press
Ambience Healthcare Joins athenahealth's Marketplace Program to Support Clinicians with AI-assisted Documentation, Point of Care CDI & Coding, and Care Coordination
SAN FRANCISCO, CA / ACCESS Newswire Ambience Healthcare, the leading enterprise AI platform for documentation, CDI & coding, and care coordination, today announced an agreement with athenahealth, Inc through the company's Marketplace program. As part of the athenahealth® Marketplace, Ambience's AI technology, which recently received a 97.7% Spotlight Report score from KLAS Research in the Ambient AI category*, is now available to athenahealth's growing network of healthcare providers. 'Ambience is already live with athenahealth customers across a wide variety of specialties and platform capabilities. We are seeing tangible results across time savings and decreased feelings of burnout for clinicians. By improving CDI and coding accuracy, Ambience also pays for itself without needing to ask clinicians to see more patients,' said Mike Ng, CEO and Co-Founder of Ambience Healthcare. 'Joining the athenahealth Marketplace represents an exciting milestone in our journey to bring cutting-edge AI technology to even more clinicians throughout the United States.' Ambience Healthcare's integration within the athenahealth Marketplace offers healthcare organizations a highly customizable and deeply integrated AI-assisted scribing and coding solution. This includes support for ICD-10 and CPT coding, and streamlined generation of patient-facing after-visit summaries. Ambience has built specialty-specific AI models for 100+ specialties and subspecialties, and implementation of the platform involves customization at both the organization and user level. Additionally, Ambience's Marketplace solution is optimized for both mobile and browser-based use, ensuring clinicians across modalities can leverage its powerful technology. athenahealth is a leading provider of network-enabled software and services for medical groups and health systems nationwide. Its electronic health records, revenue cycle management, and patient engagement tools allow anytime, anywhere access to drive better financial outcomes for practices and enable providers to deliver better quality care. athenahealth's vision is to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. As a Marketplace partner, Ambience Healthcare joins a community of innovative, like-minded healthcare professionals working to bring best-in-class solutions to the athenahealth provider base. To learn more about Ambience Healthcare's new integrated AI application, please visit Ambience Healthcare's product listing page on the Marketplace. *This report was written with limited data. About Ambience Healthcare The mission of Ambience Healthcare is to supercharge clinicians with breakthrough generative AI technology. Leading health systems and provider organizations across North America partner with Ambience Healthcare to reduce clinician burnout, improve system efficiency, and enable high quality care. Founded in 2020 by Mike Ng and Nikhil Buduma, Ambience is headquartered in San Francisco, California, and has raised $100M in total funding from Kleiner Perkins, OpenAI Startup Fund, Andreessen Horowitz, Optum Ventures, Human Capital, Martin Ventures, AIX Ventures, AirTree Ventures, John Doerr, Jeff Dean, Richard Socher, Pieter Abbeel, Anne Wojcicki, Eren Bali, Jay Desai, Nish Bhat, Matt Mochary, and others. To learn more, visit About athenahealth Marketplace The athenahealth Marketplace, the largest EHR app store, is where athenahealth customers find innovative healthcare IT solutions that extend athenahealth products and allow customers to create more personalized experiences to support their organization's specific needs. Customers use Marketplace partner solutions to boost practice efficiency, increase patient satisfaction, and engage patients in their own care. The Marketplace has over 400 solutions across more than 60 medical specialties and capabilities that are seamlessly integrated with athenaOne, athenahealth's network-enabled platform. Learn more at
