Latest news with #AndrewWynn
Business Wire
24-04-2025
- Business
- Business Wire
Resource Pro Partners with Ascend to Launch ‘Direct Bill Complete' Offering for Insurance Brokerages
NEW YORK--(BUSINESS WIRE)-- ReSource Pro, a global provider of technology and operations solutions for the insurance industry, today announced an expansion of its Direct Bill Complete offering through the integration of technology from Ascend, a leading AI-powered insurance automation platform for insurance businesses. Designed to streamline and simplify the reconciliation of direct bill commissions, the enhanced solution pairs ReSource Pro's expert service delivery with Ascend's advanced technology to help insurance brokerages accelerate processing times, improve financial accuracy and reduce operational costs. 'Solving our clients' operational challenges begins with understanding the intricacies of their day-to-day workflows,' said Dan Epstein, CEO of ReSource Pro. Share Processing direct bill commission statements remains a time-consuming challenge for insurance agencies. With thousands of statements arriving each month from hundreds of carriers, in more than 13,000 unique formats, agencies spend hundreds to thousands of hours monthly on manual entry, reconciliation and error resolution. Direct Bill Complete accelerates transaction matching, reduces human involvement by up to 95%, and improves accuracy and data quality. This approach delivers 20% to 50% cost savings and provides actionable visibility into commissions and revenue. Key components of enhancing Direct Bill Complete with Ascend's platform include: Automation of manual tasks across the direct bill workflow Scalable support for exception handling and quality assurance Improved visibility into commissions, payments and revenue activity Faster reconciliation and improved cash flow management Enhanced service quality with fewer errors and shorter turn-around times 'Solving our clients' operational challenges begins with understanding the intricacies of their day-to-day workflows,' said Dan Epstein, CEO of ReSource Pro. 'For one retail insurance broker, we resolved more than 10,000 transaction discrepancies in a single quarter. Direct bill processing remains a complex and resource-intensive area for insurance agencies. Our expanded Direct Bill Complete solution reflects our commitment to delivering practical, high-impact innovations that combine advanced technology with human expertise. By working across the insurance ecosystem, we're helping clients streamline operations, reduce risk, and unlock the capacity of their internal teams to focus on strategic growth.' 'At Ascend, we believe the future of insurance finance is intelligent, automated, and effortless,' said Andrew Wynn, Co-CEO of Ascend. 'Our AI software eliminates the repetitive, manual back-office work that holds brokerages back. Partnering with ReSource Pro allows us to bring this technology to more brokerages than ever before, with a managed delivery model that's built to scale.' This launch is one of several tech-enabled solutions ReSource Pro plans to bring to market this year. In February, ReSource Pro announced the launch of Premium Audit Complete, a solution designed to transform the premium audit process for insurance carriers. By combining automation with expert support, the company aims to help insurance organizations work more efficiently and deliver greater value to their clients. Additional enhancements to Direct Bill Complete and new offerings in areas such as policy servicing, certificate management and analytics are already in development. For more information, visit About ReSource Pro Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations, and drive growth. Serving 1,800+ carriers, brokers, wholesalers, and MGAs, our global team of 10,000+ employees operates at the critical intersection of people, technology, data, and operations to help clients deliver sustainable results. With a 96%+ client retention rate for over a decade, ReSource Pro is a recognized market leader in insurance process and workflow optimization, data and technology services, and strategic evolution. In 2024, ReSource Pro earned a spot on the Inc. 5000 list of fastest-growing companies, making it the only insurance industry company to achieve this distinction 15 times. About Ascend Ascend is the leading AI-powered insurance automation platform for insurance businesses. By streamlining workflows across invoicing, accounting, reconciliation, and disbursement, businesses experience improved operational efficiencies, treasury management, and customer experience - resulting in increased profitability. To learn more about how Ascend can transform your business, please visit
Yahoo
04-04-2025
- Business
- Yahoo
Ascend, borrowedtyme collaborate on insurance payment processing
Insurance automation software provider Ascend has partnered with btcore by borrowedtyme to provide payment processing options for insurance agencies using btcore's system built on the Salesforce Financial Services Cloud. The btcore system centralises billing, claims, client relationships, financial accounting data, policies, profiles and service interactions. This consolidation is designed to empower sales and service teams to make informed decisions, recommendations to individual clients, as well as strengthen client relations. With the integration of Ascend's payment processing options, agencies utilising btcore can gain access to variety of payment methods to offer their clients. Ascend aims to enhance the profitability of insurance companies by promoting revenue growth and minimising operational expenditures. By employing AI-powered automation, the company seeks to simplify administrative processes, provide financial insights and optimise treasury management. Ascend's technology is intended to reduce the burden of repetitive back-office tasks, allowing agencies to focus on client retention. Ascend co-CEO Andrew Wynn said: "We are thrilled to partner with borrowedtyme to provide insurance agents with a unified platform that simplifies their operations and enhances customer experiences. This integration with btcore allows agents to streamline their workflows, reduce administrative burdens and focus on what they do best – serving their clients." Commenting on the alliance, borrowedtyme co-founder Kevin Rall stated: "The purpose of borrowedtyme is to partner with independent agents, brokers and carriers to more effectively operationalise technology that will strengthen the distribution of insurance to policyholders. Integrating with payment processing services like Ascend aligns perfectly with this mission and enhances the overall customer experience for paying agency bill invoices." In February this year, Ascend expanded its partnership with Annex, a managing general agent focusing on high-risk homeowners and flood insurance policies. This expansion introduces a premium financing solution for residential flood insurance, which is designed to facilitate access to flood coverage for homeowners. "Ascend, borrowedtyme collaborate on insurance payment processing " was originally created and published by Life Insurance International, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Sign in to access your portfolio
