Latest news with #AndyHoang
The Advertiser
3 days ago
- Automotive
- The Advertiser
Leapmotor tweaks driver assist systems for Australian models after customer feedback
Leapmotor Australia says it will continue to work on improving the advanced driver assist systems for Australian models after complaints from both media and customers. The Leapmotor C10 electric SUV – a rival to the Tesla Model Y – spearheaded the brand's Australian launch in November 2024, but initial customer feedback saw complaints surrounding the intrusiveness of its advanced driver assistance systems (ADAS). While the suite of safety tech helped the C10 achieve a five-star rating from safety authority ANCAP, CarExpert's first drive of the C10 reported serious drawbacks with the systems. The C10's "incessant, overbearing safety chimes" meant they lost their effectiveness, lost in a sound cloud of distraction and interruptions. Hundreds of new car deals are available through CarExpert right now. Get the experts on your side and score a great deal. Browse now. Speaking at the media briefing on the C10 REEV – the range-extender hybrid version of its C10 SUV – Leapmotor Australia boss Andy Hoang and product lead Rick Crichton said changes have been made but are ongoing. "[Rick] monitors the owner channel pretty closely, and I myself have a lot of dialog with some of our early, early owners, from that point of view," Mr Hoang told media, including CarExpert. "We've been constantly optimising the vehicle in terms of the software. Certainly, the feedback from very, very early on about the sensitivity of the ADAS has been one of the things that we continually work on." The automaker previously told CarExpert it was looking into the issues in order to "improve the customer experience" – which has seen changes which now enable customers to turn off features. "We introduced the quick down menu to help switch off some of those items for customers at ease and certainly … [we'll work] continually to better match them to the conditions in Australia," Mr Hoang said. The improvements have been introduced with over-the-air (OTA) software updates, with the last for Australian vehicles carried out in February and the next due in August 2025. "Over the last three updates, I think we've been able to get us to a much, much better place. We continue working at it …another update that's coming that will again really address some of the feedback that we've had from customers," Mr Hoang said. "Customers are not backwards in suggesting to us the things they would like to see on the car, and those are the things that we're trying to feed into the plan for the future." All C10s come standard with a suite of safety technology that includes: MORE: Everything Leapmotor C10 Content originally sourced from: Leapmotor Australia says it will continue to work on improving the advanced driver assist systems for Australian models after complaints from both media and customers. The Leapmotor C10 electric SUV – a rival to the Tesla Model Y – spearheaded the brand's Australian launch in November 2024, but initial customer feedback saw complaints surrounding the intrusiveness of its advanced driver assistance systems (ADAS). While the suite of safety tech helped the C10 achieve a five-star rating from safety authority ANCAP, CarExpert's first drive of the C10 reported serious drawbacks with the systems. The C10's "incessant, overbearing safety chimes" meant they lost their effectiveness, lost in a sound cloud of distraction and interruptions. Hundreds of new car deals are available through CarExpert right now. Get the experts on your side and score a great deal. Browse now. Speaking at the media briefing on the C10 REEV – the range-extender hybrid version of its C10 SUV – Leapmotor Australia boss Andy Hoang and product lead Rick Crichton said changes have been made but are ongoing. "[Rick] monitors the owner channel pretty closely, and I myself have a lot of dialog with some of our early, early owners, from that point of view," Mr Hoang told media, including CarExpert. "We've been constantly optimising the vehicle in terms of the software. Certainly, the feedback from very, very early on about the sensitivity of the ADAS has been one of the things that we continually work on." The automaker previously told CarExpert it was looking into the issues in order to "improve the customer experience" – which has seen changes which now enable customers to turn off features. "We introduced the quick down menu to help switch off some of those items for customers at ease and certainly … [we'll work] continually to better match them to the conditions in Australia," Mr Hoang said. The improvements have been introduced with over-the-air (OTA) software updates, with the last for Australian vehicles carried out in February and the next due in August 2025. "Over the last three updates, I think we've been able to get us to a much, much better place. We continue working at it …another update that's coming that will again really address some of the feedback that we've had from customers," Mr Hoang said. "Customers are not backwards in suggesting to us the things they would like to see on the car, and those are the things that we're trying to feed into the plan for the future." All C10s come standard with a suite of safety technology that includes: MORE: Everything Leapmotor C10 Content originally sourced from: Leapmotor Australia says it will continue to work on improving the advanced driver assist systems for Australian models after complaints from both media and customers. The Leapmotor C10 electric SUV – a rival to the Tesla Model Y – spearheaded the brand's Australian launch in November 2024, but initial customer feedback saw complaints surrounding the intrusiveness of its advanced driver assistance systems (ADAS). While the suite of safety tech helped the C10 achieve a five-star rating from safety authority ANCAP, CarExpert's first drive of the C10 reported serious drawbacks with the systems. The C10's "incessant, overbearing safety chimes" meant they lost their effectiveness, lost in a sound cloud of distraction and interruptions. Hundreds of new car deals are available through CarExpert right now. Get the experts on your side and score a great deal. Browse now. Speaking at the media briefing on the C10 REEV – the range-extender hybrid version of its C10 SUV – Leapmotor Australia boss Andy Hoang and product lead Rick Crichton said changes have been made but are ongoing. "[Rick] monitors the owner channel pretty closely, and I myself have a lot of dialog with some of our early, early owners, from that point of view," Mr Hoang told media, including CarExpert. "We've been constantly optimising the vehicle in terms of the software. Certainly, the feedback from very, very early on about the sensitivity of the ADAS has been one of the things that we continually work on." The automaker previously told CarExpert it was looking into the issues in order to "improve the customer experience" – which has seen changes which now enable customers to turn off features. "We introduced the quick down menu to help switch off some of those items for customers at ease and certainly … [we'll work] continually to better match them to the conditions in Australia," Mr Hoang said. The improvements have been introduced with over-the-air (OTA) software updates, with the last for Australian vehicles carried out in February and the next due in August 2025. "Over the last three updates, I think we've been able to get us to a much, much better place. We continue working at it …another update that's coming that will again really address some of the feedback that we've had from customers," Mr Hoang said. "Customers are not backwards in suggesting to us the things they would like to see on the car, and those are the things that we're trying to feed into the plan for the future." All C10s come standard with a suite of safety technology that includes: MORE: Everything Leapmotor C10 Content originally sourced from: Leapmotor Australia says it will continue to work on improving the advanced driver assist systems for Australian models after complaints from both media and customers. The Leapmotor C10 electric SUV – a rival to the Tesla Model Y – spearheaded the brand's Australian launch in November 2024, but initial customer feedback saw complaints surrounding the intrusiveness of its advanced driver assistance systems (ADAS). While the suite of safety tech helped the C10 achieve a five-star rating from safety authority ANCAP, CarExpert's first drive of the C10 reported serious drawbacks with the systems. The C10's "incessant, overbearing safety chimes" meant they lost their effectiveness, lost in a sound cloud of distraction and interruptions. Hundreds of new car deals are available through CarExpert right now. Get the experts on your side and score a great deal. Browse now. Speaking at the media briefing on the C10 REEV – the range-extender hybrid version of its C10 SUV – Leapmotor Australia boss Andy Hoang and product lead Rick Crichton said changes have been made but are ongoing. "[Rick] monitors the owner channel pretty closely, and I myself have a lot of dialog with some of our early, early owners, from that point of view," Mr Hoang told media, including CarExpert. "We've been constantly optimising the vehicle in terms of the software. Certainly, the feedback from very, very early on about the sensitivity of the ADAS has been one of the things that we continually work on." The automaker previously told CarExpert it was looking into the issues in order to "improve the customer experience" – which has seen changes which now enable customers to turn off features. "We introduced the quick down menu to help switch off some of those items for customers at ease and certainly … [we'll work] continually to better match them to the conditions in Australia," Mr Hoang said. The improvements have been introduced with over-the-air (OTA) software updates, with the last for Australian vehicles carried out in February and the next due in August 2025. "Over the last three updates, I think we've been able to get us to a much, much better place. We continue working at it …another update that's coming that will again really address some of the feedback that we've had from customers," Mr Hoang said. "Customers are not backwards in suggesting to us the things they would like to see on the car, and those are the things that we're trying to feed into the plan for the future." All C10s come standard with a suite of safety technology that includes: MORE: Everything Leapmotor C10 Content originally sourced from:
The Advertiser
3 days ago
- Automotive
- The Advertiser
Leapmotor winds back warranty for its Tesla Model Y rival
Leapmotor Australia has reverted to a shorter, six-year warranty for its 2025 model year C10 mid-size SUV – which is now available in both battery-electric (EV) and range-extended electric vehicle (REEV) powertrains. Leapmotor – part of the Stellantis group which includes Jeep, Maserati, Fiat, and Chrysler among its brands – launched in Australia in late 2024 with the C10 as a more affordable rival to the Tesla Model Y. The 2024 Leapmotor C10 was released with a seven-year/160,000km warranty, with an eight-year warranty on its battery pack, as well as five years of roadside assistance and capped price servicing. For the 2025 model year – which includes the new C10 REEV hybrid – the automaker has wound back its warranty to six years and 150,000km. Hundreds of new car deals are available through CarExpert right now. Get the experts on your side and score a great deal. Browse now. The update doesn't impact the warranty on existing 2024 model year Leapmotor vehicles. The change does bring eight years of roadside assistance and eight years of capped price servicing – both three-year upgrades from the previous five years. The eight-year/160,000km battery warranty remains unchanged. "With the newer models and looking through the life cycle of a customer, we felt that from an aftersales perspective, the capped price servicing and roadside assist – a lot of customers felt that they needed that as well," Andy Hoang, head of Leapmotor Australia, told media including CarExpert. "So we rebalanced to try and give a more comprehensive package across all elements rather than the warranty itself." While it matches the six-year/150,000km warranty from Chinese rival BYD, Leapmotor's shorter warranty comes at a time when most brands in Australia are adding to the length of their offering. Hyundai is one of the latest to do so, announcing a seven-year, unlimited-km warranty across its range – backdated to January 1, 2025 – matching South Korean sister brand Kia, which introduced a seven-year warranty way back in 2014. GWM/Haval offers a seven-year warranty, along with Skoda, KGM (previously SsangYong) and LDV, among others. Japanese brand Mitsubishi introduced a 10-year/200,00km warranty in 2020 – the longest new-vehicle warranty at the time. MG introduced a 10-year/250,000 warranty on private purchases (non-commercial use vehicles) in 2024. This was beaten in early 2025 by Nissan, which now offers the longest new-car warranty in Australia, with a 10-year/300,000km offered for vehicles serviced at Nissan dealerships for the same period. Content originally sourced from: Leapmotor Australia has reverted to a shorter, six-year warranty for its 2025 model year C10 mid-size SUV – which is now available in both battery-electric (EV) and range-extended electric vehicle (REEV) powertrains. Leapmotor – part of the Stellantis group which includes Jeep, Maserati, Fiat, and Chrysler among its brands – launched in Australia in late 2024 with the C10 as a more affordable rival to the Tesla Model Y. The 2024 Leapmotor C10 was released with a seven-year/160,000km warranty, with an eight-year warranty on its battery pack, as well as five years of roadside assistance and capped price servicing. For the 2025 model year – which includes the new C10 REEV hybrid – the automaker has wound back its warranty to six years and 150,000km. Hundreds of new car deals are available through CarExpert right now. Get the experts on your side and score a great deal. Browse now. The update doesn't impact the warranty on existing 2024 model year Leapmotor vehicles. The change does bring eight years of roadside assistance and eight years of capped price servicing – both three-year upgrades from the previous five years. The eight-year/160,000km battery warranty remains unchanged. "With the newer models and looking through the life cycle of a customer, we felt that from an aftersales perspective, the capped price servicing and roadside assist – a lot of customers felt that they needed that as well," Andy Hoang, head of Leapmotor Australia, told media including CarExpert. "So we rebalanced to try and give a more comprehensive package across all elements rather than the warranty itself." While it matches the six-year/150,000km warranty from Chinese rival BYD, Leapmotor's shorter warranty comes at a time when most brands in Australia are adding to the length of their offering. Hyundai is one of the latest to do so, announcing a seven-year, unlimited-km warranty across its range – backdated to January 1, 2025 – matching South Korean sister brand Kia, which introduced a seven-year warranty way back in 2014. GWM/Haval offers a seven-year warranty, along with Skoda, KGM (previously SsangYong) and LDV, among others. Japanese brand Mitsubishi introduced a 10-year/200,00km warranty in 2020 – the longest new-vehicle warranty at the time. MG introduced a 10-year/250,000 warranty on private purchases (non-commercial use vehicles) in 2024. This was beaten in early 2025 by Nissan, which now offers the longest new-car warranty in Australia, with a 10-year/300,000km offered for vehicles serviced at Nissan dealerships for the same period. Content originally sourced from: Leapmotor Australia has reverted to a shorter, six-year warranty for its 2025 model year C10 mid-size SUV – which is now available in both battery-electric (EV) and range-extended electric vehicle (REEV) powertrains. Leapmotor – part of the Stellantis group which includes Jeep, Maserati, Fiat, and Chrysler among its brands – launched in Australia in late 2024 with the C10 as a more affordable rival to the Tesla Model Y. The 2024 Leapmotor C10 was released with a seven-year/160,000km warranty, with an eight-year warranty on its battery pack, as well as five years of roadside assistance and capped price servicing. For the 2025 model year – which includes the new C10 REEV hybrid – the automaker has wound back its warranty to six years and 150,000km. Hundreds of new car deals are available through CarExpert right now. Get the experts on your side and score a great deal. Browse now. The update doesn't impact the warranty on existing 2024 model year Leapmotor vehicles. The change does bring eight years of roadside assistance and eight years of capped price servicing – both three-year upgrades from the previous five years. The eight-year/160,000km battery warranty remains unchanged. "With the newer models and looking through the life cycle of a customer, we felt that from an aftersales perspective, the capped price servicing and roadside assist – a lot of customers felt that they needed that as well," Andy Hoang, head of Leapmotor Australia, told media including CarExpert. "So we rebalanced to try and give a more comprehensive package across all elements rather than the warranty itself." While it matches the six-year/150,000km warranty from Chinese rival BYD, Leapmotor's shorter warranty comes at a time when most brands in Australia are adding to the length of their offering. Hyundai is one of the latest to do so, announcing a seven-year, unlimited-km warranty across its range – backdated to January 1, 2025 – matching South Korean sister brand Kia, which introduced a seven-year warranty way back in 2014. GWM/Haval offers a seven-year warranty, along with Skoda, KGM (previously SsangYong) and LDV, among others. Japanese brand Mitsubishi introduced a 10-year/200,00km warranty in 2020 – the longest new-vehicle warranty at the time. MG introduced a 10-year/250,000 warranty on private purchases (non-commercial use vehicles) in 2024. This was beaten in early 2025 by Nissan, which now offers the longest new-car warranty in Australia, with a 10-year/300,000km offered for vehicles serviced at Nissan dealerships for the same period. Content originally sourced from: Leapmotor Australia has reverted to a shorter, six-year warranty for its 2025 model year C10 mid-size SUV – which is now available in both battery-electric (EV) and range-extended electric vehicle (REEV) powertrains. Leapmotor – part of the Stellantis group which includes Jeep, Maserati, Fiat, and Chrysler among its brands – launched in Australia in late 2024 with the C10 as a more affordable rival to the Tesla Model Y. The 2024 Leapmotor C10 was released with a seven-year/160,000km warranty, with an eight-year warranty on its battery pack, as well as five years of roadside assistance and capped price servicing. For the 2025 model year – which includes the new C10 REEV hybrid – the automaker has wound back its warranty to six years and 150,000km. Hundreds of new car deals are available through CarExpert right now. Get the experts on your side and score a great deal. Browse now. The update doesn't impact the warranty on existing 2024 model year Leapmotor vehicles. The change does bring eight years of roadside assistance and eight years of capped price servicing – both three-year upgrades from the previous five years. The eight-year/160,000km battery warranty remains unchanged. "With the newer models and looking through the life cycle of a customer, we felt that from an aftersales perspective, the capped price servicing and roadside assist – a lot of customers felt that they needed that as well," Andy Hoang, head of Leapmotor Australia, told media including CarExpert. "So we rebalanced to try and give a more comprehensive package across all elements rather than the warranty itself." While it matches the six-year/150,000km warranty from Chinese rival BYD, Leapmotor's shorter warranty comes at a time when most brands in Australia are adding to the length of their offering. Hyundai is one of the latest to do so, announcing a seven-year, unlimited-km warranty across its range – backdated to January 1, 2025 – matching South Korean sister brand Kia, which introduced a seven-year warranty way back in 2014. GWM/Haval offers a seven-year warranty, along with Skoda, KGM (previously SsangYong) and LDV, among others. Japanese brand Mitsubishi introduced a 10-year/200,00km warranty in 2020 – the longest new-vehicle warranty at the time. MG introduced a 10-year/250,000 warranty on private purchases (non-commercial use vehicles) in 2024. This was beaten in early 2025 by Nissan, which now offers the longest new-car warranty in Australia, with a 10-year/300,000km offered for vehicles serviced at Nissan dealerships for the same period. Content originally sourced from:
Perth Now
28-04-2025
- Automotive
- Perth Now
Leapmotor B01: Budget-friendly Tesla Model 3 rival revealed
China's Leapmotor has launched the new B01 electric sedan, a cut-price alternative to the best-selling Tesla Model 3. Unveiled at the Shanghai motor show last week, the B01 will go on sale in China later this year with a starting price of around ¥150,000 (A$32,230) according to CarNewsChina, undercutting the Model 3 by 36 per cent. Dimensionally, the B01 measures in at 4770mm long, 1880mm wide and 1490mm tall, on a 2735mm wheelbase. That makes it longer and taller than a Model 3, yet slightly narrower. The B01 is also comparable to the BYD Seal, which occupies a similar position in the market. Both the Seal and Model 3 are the only sub-$60k electric sedans currently available in Australia. Hundreds of new car deals are available through CarExpert right now. Get the experts on your side and score a great deal. Browse now. Supplied Credit: CarExpert The exterior of the B01 shares design elements with other models in the Leapmotor range, including a rounded front-end and full-width rear light bar. Under the skin, it remains unclear what will power the B01, although Leapmotor says an ultra-low drag coefficient of 0.197Cd gives this sleek EV a driving range of up to 650km. More is known about the cabin of the B01, which features a 14.6-inch touchscreen infotainment system, 8.8-inch digital instrument cluster, 256-colour ambient lighting system, an optional panoramic roof, and 88 per cent soft-touch material coverage throughout. Boot space measures 460 litres, which is more than the Seal's but less than the Model 3's, although Leapmotor says the B01 has an extra 70L of capacity underneath the boot floor. Supplied Credit: CarExpert The B01 is expected to offer the same set of advanced driver assistance systems (ADAS) as seen in other Leapmotor models, sourcing data from Lidar sensors instead of cameras. While parent company Stellantis has no plans to bring the B01 to Australia at this time, the new model has not been ruled out for a local launch. Leapmotor arrived Down Under last year with the C10 mid-size electric SUV, which so far remains its only model available in Australia. More all-new offerings are set to arrive shortly and the new Chinese auto brand is not limiting what it'll offer here in the future. 'We plan to cover 65 per cent of the Australian segments in the next three years,' Leapmotor Australia chief Andy Hoang told CarExpert in November last year. '[We plan to] have up to six models in the next three years.' MORE: Everything Leapmotor
7NEWS
28-04-2025
- Automotive
- 7NEWS
Leapmotor B01: Budget-friendly Tesla Model 3 rival revealed
China's Leapmotor has launched the new B01 electric sedan, a cut-price alternative to the best-selling Tesla Model 3. Unveiled at the Shanghai motor show last week, the B01 will go on sale in China later this year with a starting price of around ¥150,000 (A$32,230) according to CarNewsChina, undercutting the Model 3 by 36 per cent. Dimensionally, the B01 measures in at 4770mm long, 1880mm wide and 1490mm tall, on a 2735mm wheelbase. That makes it longer and taller than a Model 3, yet slightly narrower. The B01 is also comparable to the BYD Seal, which occupies a similar position in the market. Both the Seal and Model 3 are the only sub-$60k electric sedans currently available in Australia. Hundreds of new car deals are available through CarExpert right now. Get the experts on your side and score a great deal. Browse now. The exterior of the B01 shares design elements with other models in the Leapmotor range, including a rounded front-end and full-width rear light bar. Under the skin, it remains unclear what will power the B01, although Leapmotor says an ultra-low drag coefficient of 0.197Cd gives this sleek EV a driving range of up to 650km. More is known about the cabin of the B01, which features a 14.6-inch touchscreen infotainment system, 8.8-inch digital instrument cluster, 256-colour ambient lighting system, an optional panoramic roof, and 88 per cent soft-touch material coverage throughout. Boot space measures 460 litres, which is more than the Seal's but less than the Model 3's, although Leapmotor says the B01 has an extra 70L of capacity underneath the boot floor. The B01 is expected to offer the same set of advanced driver assistance systems (ADAS) as seen in other Leapmotor models, sourcing data from Lidar sensors instead of cameras. While parent company Stellantis has no plans to bring the B01 to Australia at this time, the new model has not been ruled out for a local launch. Leapmotor arrived Down Under last year with the C10 mid-size electric SUV, which so far remains its only model available in Australia. More all-new offerings are set to arrive shortly and the new Chinese auto brand is not limiting what it'll offer here in the future. 'We plan to cover 65 per cent of the Australian segments in the next three years,' Leapmotor Australia chief Andy Hoang told CarExpert in November last year. '[We plan to] have up to six models in the next three years.'
