Latest news with #AppExchange


Business Wire
2 days ago
- Business
- Business Wire
Pricefx Launches Negotiation Guidance Solution on Salesforce AppExchange to Transform Revenue Management
MUNICH & CHICAGO--(BUSINESS WIRE)-- Pricefx, the global leader in AI-powered pricing software, today announced the launch of its Negotiation Guidance solution on Salesforce AppExchange, a leading enterprise marketplace for partner apps and experts. With this new solution Pricefx will help manufacturing and distribution customers unlock greater value from various areas of revenue management, available through Salesforce AppExchange. The launch aims to streamline processes across sales agreements, rebates, and account forecasting and more, providing enterprises with the most comprehensive, industry-specific revenue management solution. Designed for sales and powered by AI, Negotiation Guidance equips salespeople with clear, data-backed price guidance and recommendations tailored to an individual customer and product set, reflecting the unique dynamics of every sales situation and account. With integration into Salesforce Revenue Cloud, reps get real-time, intelligent pricing help right where they quote, driving smarter commercial conversations, higher win rates, and more profitable deals. Negotiation Guidance harnesses purpose-built AI to analyze customer-specific data, market trends, and historical performance to recommend pricing that maximizes margins and win rates – without slowing down the deal process. The tool presents simple pricing bands in a user-friendly format, helping teams make fast, flexible decisions with confidence and transparency. 'In hyper-competitive markets, pricing matters more than ever. The Negotiation Guidance solution is a welcome addition to AppExchange, helping customers unlock value fast,' said Meredith Schmidt, Executive Vice President, Revenue Cloud, Salesforce. 'We're excited to team up with Pricefx to drive innovation and results for our joint customers.' Pricefx's new solution comes at a pivotal moment for manufacturers and distributors. Market uncertainty – from tariffs, trade wars, and more – is at an all-time high. These conditions create immense pressure on businesses across the supply chain. 'It's a crucial time for Pricefx to help more enterprises use pricing as a strategic lever. Businesses desperately want help pricing to minimize business fluctuations, protect margins, and maintain competitive edge,' said Ronak Sheth, CEO at Pricefx. 'We can help companies achieve commercial objectives, whether that's maximizing profit, growing volume, or strengthening customer relationships. And with Negotiation Guidance on the AppExchange now, we can instantly give reps, pricing experts, and customers the confidence and trust they require for difficult deal negotiations.' Salesforce AppExchange, a leading enterprise marketplace for partner apps and experts, empowers companies, developers and entrepreneurs to build, market and grow in entirely new ways. Since its launch in 2006, the platform has grown to include more than 8,000 apps and experts, with over 13 million customer installs. AppExchange connects customers of all sizes and across industries to ready-to-install or customizable apps and Salesforce-certified consultants to solve any business challenge. Follow Pricefx LinkedIn: X: Salesforce, AppExchange and others are among the trademarks of Salesforce, inc. About Pricefx Pricefx is the global leader in AI SaaS pricing software, offering an end-to-end platform solution that is fast to implement, flexible to configure, and friendly to learn and use. Since pioneering cloud-native pricing technology more than a decade ago, its leading AI price optimization and management capabilities deliver the industry's fastest time-to-value with activation in 6 months or less and the industry's highest average ROI of 7,000% in the first 12 months from activation. Pricefx's award-winning solution is focused on productized industry use cases proven to solve the most common and complex pricing challenges for large enterprise B2B companies in manufacturing, distribution, process engineering, and select other verticals. It is the leading AI price optimization and management platform that enterprises rely on to dynamically Plan, Price, and Profit. Pricefx's business model is entirely based on fairness, and the satisfaction and loyalty of their customers is recognized by years of leading rankings among customer review forums. For more information, please visit
Yahoo
13-05-2025
- Business
- Yahoo
Metazoa Announces Updates to Snapshot on Salesforce AppExchange
Complex org splits and clones that once took months can now be completed in just a few days SAN FRANCISCO, May 13, 2025--(BUSINESS WIRE)--Metazoa today announced a major update to Snapshot on Salesforce AppExchange, the leading enterprise marketplace for partner apps and experts. The new release empowers Salesforce Administrators to split, clone, or merge complex production environments in just a day or two. This advancement in platform agility is powered by specially constructed placeholder components called Shell Assets, which bypass metadata dependencies. The two-stage deployment process enables Administrators to rapidly bootstrap destination environments and then deploy the real metadata without triggering dependency errors. Snapshot with Shell Assets is now available on the AppExchange. In the first stage, specially constructed components are deployed to the target org. In the second stage, those shells are overwritten with the full source metadata, enabling a clean and accurate replication. With Shell Asset technology, Salesforce professionals can: Create a true metadata clone of any Salesforce org Complete org splits and clones in days instead of months Reduce cost and complexity by an order of magnitude Accelerate user acceptance testing (UAT) cycles Unlock platform agility and flexibility Comments on the News "We've broken through the deployment log jam," said Bill Appleton, CTO of Metazoa. "Today, a single Administrator can stand up a true metadata clone in just a day or two — a task that once took months and large development teams. This innovation slashes time, cost, and complexity for our customers and partners." This technology lays the foundation for a general-purpose algorithmic solution to the deployment problem. By combining shell assets with advanced metadata dependency analysis, Metazoa can eliminate deployment errors at scale, unlocking new possibilities for DevOps, continuous delivery, and release automation. Salesforce AppExchange, a leading enterprise marketplace for partner apps and experts, empowers companies, developers and entrepreneurs to build, market and grow in entirely new ways. Since its launch in 2006, the platform has grown to include more than 8,000 apps and experts, with over 13 million customer installs. AppExchange connects customers of all sizes and across industries to ready-to-install or customizable apps and Salesforce-certified consultants to solve any business challenge. Additional Resources Follow Salesforce on LinkedIn Follow Metazoa on LinkedIn Salesforce, AppExchange and others are among the trademarks of Salesforce, Inc. About Metazoa Metazoa provides top-tier administrative tools for Salesforce, offering advanced solutions designed to enhance operations, bolster security, and ensure compliance across Salesforce environments. With the innovative Metazoa Snapshot, organizations achieve heightened visibility and control, driving efficiency and leveraging the full potential of their Salesforce investments. View source version on Contacts Media Contact:Jennifer MercerMetazoajennifer@ (408) 555-1234 Sign in to access your portfolio


Business Wire
13-05-2025
- Business
- Business Wire
Metazoa Announces Updates to Snapshot on Salesforce AppExchange
SAN FRANCISCO--(BUSINESS WIRE)--Metazoa today announced a major update to Snapshot on Salesforce AppExchange, the leading enterprise marketplace for partner apps and experts. The new release empowers Salesforce Administrators to split, clone, or merge complex production environments in just a day or two. This advancement in platform agility is powered by specially constructed placeholder components called Shell Assets, which bypass metadata dependencies. The two-stage deployment process enables Administrators to rapidly bootstrap destination environments and then deploy the real metadata without triggering dependency errors. Metazoa's new Shell Asset technology cuts Salesforce org cloning costs by up to 90% — a game-changer for GSIs and enterprise teams. Share Snapshot with Shell Assets is now available on the AppExchange. In the first stage, specially constructed components are deployed to the target org. In the second stage, those shells are overwritten with the full source metadata, enabling a clean and accurate replication. With Shell Asset technology, Salesforce professionals can: Create a true metadata clone of any Salesforce org Complete org splits and clones in days instead of months Reduce cost and complexity by an order of magnitude Accelerate user acceptance testing (UAT) cycles Unlock platform agility and flexibility Comments on the News "We've broken through the deployment log jam,' said Bill Appleton, CTO of Metazoa. 'Today, a single Administrator can stand up a true metadata clone in just a day or two — a task that once took months and large development teams. This innovation slashes time, cost, and complexity for our customers and partners.' This technology lays the foundation for a general-purpose algorithmic solution to the deployment problem. By combining shell assets with advanced metadata dependency analysis, Metazoa can eliminate deployment errors at scale, unlocking new possibilities for DevOps, continuous delivery, and release automation. Salesforce AppExchange, a leading enterprise marketplace for partner apps and experts, empowers companies, developers and entrepreneurs to build, market and grow in entirely new ways. Since its launch in 2006, the platform has grown to include more than 8,000 apps and experts, with over 13 million customer installs. AppExchange connects customers of all sizes and across industries to ready-to-install or customizable apps and Salesforce-certified consultants to solve any business challenge. Additional Resources Salesforce, AppExchange and others are among the trademarks of Salesforce, Inc. About Metazoa Metazoa provides top-tier administrative tools for Salesforce, offering advanced solutions designed to enhance operations, bolster security, and ensure compliance across Salesforce environments. With the innovative Metazoa Snapshot, organizations achieve heightened visibility and control, driving efficiency and leveraging the full potential of their Salesforce investments.


Business Wire
05-05-2025
- Business
- Business Wire
RingCentral Announces RingCX for Salesforce Service Cloud Voice on Salesforce AppExchange
BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications, today announced it has launched RingCX™ for Salesforce Service Cloud Voice on Salesforce AppExchange, a leading enterprise marketplace for partner apps and experts, empowering customers to deliver a unified and streamlined experience for agents by integrating RingCentral's digital channel and voice capabilities into Salesforce. This powerful combination enables organizations to not only deliver faster, more intelligent, and highly personalized service across all touchpoints, but also to enrich their CRM ecosystem with deep insights into customer interactions that grow more intelligent over time. RingCX for Salesforce Service Cloud Voice is currently available on AppExchange. RingCentral's integration with Salesforce is particularly valuable for organizations seeking to unify their communication channels and improve cross-functional collaboration. Having established a robust Unified Communications integration with Salesforce trusted by thousands of customers worldwide, RingCentral is building on this successful foundation to extend its capabilities to include Contact Center integration within the Salesforce environment. By bringing together unified communications and contact center capabilities within the Salesforce ecosystem, businesses can break down silos between departments, enabling seamless information sharing and more efficient customer service. Comments on the News "This native integration brings best-in-class cloud voice and digital communications to the Salesforce CRM environment," said Carson Hostetter, EVP & GM, AI & Customer Experience at RingCentral. "We're helping businesses maintain their existing telephony and contact center investments with RingCentral while leveraging Salesforce's powerful CRM capabilities for a more comprehensive customer service solution. By combining voice and digital channels in one unified experience, we're enabling seamless interactions across all touchpoints. Together we're dedicated to delivering effortless customer experiences and driving powerful outcomes for our mutual customers." 'RingCX for Salesforce Service Cloud Voice is a welcome addition to AppExchange, as it accelerates business transformation for customers by seamlessly integrating RingCentral's advanced voice capabilities into the Salesforce environment, enabling agents to effortlessly manage calls, messages, and customer data from one intuitive interface,' said Alice Steinglass, Executive Vice President and General Manager, Platform, Integration, and Automation, Salesforce. 'AppExchange is constantly evolving to connect customers with the right apps and experts for their business needs.' 'In today's competitive business environment, having a unified approach to communication and customer engagement is crucial," said Sheila McGee-Smith, Founder and Principal Analyst at McGee-Smith Analytics. "RingCentral's integration of unified communications and contact center capabilities within Salesforce addresses a critical need in the market, enabling businesses to create more cohesive and efficient workflows across their entire organization." RingCX for Salesforce Service Cloud Voice offers many benefits, including: Unified agent workspace: Agents can manage calls, digital channels, and CRM data from a single interface, providing a true single pane of glass experience that improves productivity and reduces context switching. Native Salesforce experience: The integration delivers a native Salesforce user interface, allowing employees to assist customers without leaving their familiar Salesforce environment. Service Cloud Voice integration: RingCX now fully integrates with Salesforce Service Cloud Voice, allowing businesses to leverage RingCentral's robust voice capabilities within Salesforce's omnichannel routing environment. Embedded dialer: Users can make calls directly from Salesforce records, with automatic call logging and easy access to customer information during conversations. Omnichannel routing: The integration supports voice, chat, email, and social media channels, enabling businesses to provide consistent customer experiences across all touchpoints. Advanced analytics: Comprehensive reporting and analytics tools provide insights into communication patterns, agent performance, and customer interactions, helping businesses make data-driven decisions. AI-powered insights: Leveraging Salesforce's AI capabilities, the integration provides real-time transcription, next-best action, and conversational insights to achieve the best customer outcomes. Seamless workflow integration: The solution enables automatic call logging, screen pops with customer information, and leveraging Salesforce data during calls, improving agent productivity and customer service efficiency. Additional information can be found on the RingCentral blog. Salesforce AppExchange, a leading enterprise marketplace for partner apps and experts, empowers companies, developers and entrepreneurs to build, market and grow in entirely new ways. Since its launch in 2006, the platform has grown to include more than 8,000 apps and experts, with over 13 million customer installs. AppExchange connects customers of all sizes and across industries to ready-to-install or customizable apps and Salesforce-certified consultants to solve any business challenge. Additional Resources Salesforce, AppExchange and others are among the trademarks of Salesforce, Inc. About RingCentral RingCentral is a global leader in AI-powered trusted business communications, contact center, conversational intelligence, video and hybrid event solutions. RingCentral empowers businesses with conversation intelligence and unlocks rich customer and employee interactions to provide insights and improved business outcomes. With decades of expertise in reliable and secure cloud communications, RingCentral has earned the trust of hundreds of thousands of customers and millions of users worldwide. Visit to learn more. © 2025 RingCentral, Inc. All rights reserved. RingCentral, RingCX, and the RingCentral logo are trademarks of RingCentral, Inc.

Associated Press
25-02-2025
- Business
- Associated Press
Agentforce and AI in Salesforce: Access Global Group Unveils 2025 Technology Roadmap with Leading Experts
Salesforce industry leaders share exclusive insights on maximizing Salesforce investments in the AI era. DALLAS, TX, UNITED STATES, February 25, 2025 / / -- Salesforce's Artificial Intelligence (AI) and automation capabilities are redefining how businesses operate, and Agentforce is leading the way. In a newly released article, Inside Agentforce: Salesforce Experts Reveal What Matters Most in 2025, some of the most influential and brightest minds in the Salesforce ecosystem come together to share their unique perspectives on the innovations that will define the next era of enterprise technology. Key Takeaways from Industry Experts The featured article brings together diverse perspectives across industries and backgrounds, providing a comprehensive view of the trends businesses must prioritize in 2025 to maximize their Salesforce investments, including data optimization, business analysis, and more. Practical examples showcase how Agentforce helps businesses engage leads more effectively, create targeted marketing campaigns, streamline workflows, and deliver better customer experiences. These insights come from: ● Chris Gardner, 32x Salesforce Certified ● Christine Priester, 5x Salesforce Certified & Salesforce MVP ● Cyril Louis, 23x Salesforce Certified, Salesforce MVP & Platform Champion ● Daryl Moon, 8x Salesforce Certified ● Jyothsna Bitra, 25x Salesforce Certified & Salesforce MVP ● Mauricio Alexandre Silva, 22x Salesforce Certified & Salesforce MVP ● Megan Tuano, 7x Salesforce Certified ● Om Prakash, 16x Salesforce Certified & Salesforce MVP ● Skye Tyler, 15x Salesforce Certified & Salesforce MVP ● Vanessa Grant, 12x Salesforce Certified ● Yumi Ibrahimzade, 37x Salesforce Certified & Salesforce MVP 'We want to help companies move beyond basic Salesforce setup to using it as a real competitive edge,' said Vamsi Bollineni, CEO at Access Global Group. 'The businesses that get their data in order and develop smart automation approaches today will be the ones setting the pace in 2025 and beyond.' About Access Global Group Access Global Group stands among the elite 1% of Salesforce partners worldwide, combining the agility of a boutique firm with the capabilities of a global system integrator. With over 17 years of specialized experience in financial services, AGG helps organizations optimize data for AI readiness, navigate complex regulatory landscapes, and bridge the gap between technical implementation and business strategy. The company's platinum-rated solutions on AppExchange and G2 reflect its dedication to innovation, efficiency, and measurable success. Legal Disclaimer: