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Yahoo
10-04-2025
- Business
- Yahoo
EngageLab Unveils AI-Powered Omnichannel Customer Engagement Innovations at The MarTech Summit Asia 2025
SINGAPORE, April 10, 2025 (GLOBE NEWSWIRE) -- EngageLab, a global leader in AI-powered omnichannel customer engagement, proudly presented its cutting-edge solutions at The MarTech Summit Asia 2025 in Singapore. The flagship event brought together senior executives, CMOs, and decision-makers from diverse industries, all seeking innovative technologies to elevate customer engagement and drive sustainable business growth. EngageLab stood out as a trusted partner, showcasing its AI-driven customer engagement platform that empowers businesses to deliver personalized, impactful experiences across multiple touchpoints, fostering stronger relationships and higher retention Enterprises with Omnichannel Customer Engagement At the summit, EngageLab engaged with senior leaders from leading organizations across Asia, addressing their unique challenges in customer communication, data integration, and operational efficiency. The discussions revealed a shared need for seamless, AI-powered engagement solutions to meet the demands of today's fast-evolving digital landscape. Key scenarios from the summit highlighted EngageLab's ability to deliver transformative results: A Leading E-Commerce Platform in Southeast Asia:The platform's CMO sought to improve customer retention and drive repeat purchases through personalized, multi-channel communication. EngageLab demonstrated its Omnichannel Customer Engagement Platform, which integrates AppPush, WebPush, Email, OTP, SMS, and WhatsApp. This enabled the platform to deliver consistent and tailored messaging across all customer touchpoints, significantly enhancing engagement and loyalty. A Regional Financial Services Provider:A senior marketing leader expressed challenges in managing fragmented customer data and delivering localized engagement across multiple regions. EngageLab showcased its AI-driven segmentation and analytics tools, which unify customer data, uncover actionable insights, and enable highly targeted engagement strategies. A Global Consumer Electronics Brand:The brand's marketing director highlighted inefficiencies in their email campaigns, including low deliverability rates and limited personalization. EngageLab introduced its world-class email solutions, featuring domain preheating, intelligent routing, and advanced sender certification. These solutions ensured a 99.97% email delivery rate, significantly boosting engagement and campaign success. Why EngageLab Stands Out The MarTech Summit Asia 2025 highlighted EngageLab's role as a trusted innovator in AI-powered customer engagement. Enterprises recognized EngageLab for its demonstrated ability to deliver: Omnichannel Customer Engagement: Seamlessly integrate multiple communication channels to create cohesive, personalized customer journeys. AI-Powered Insights: Real-time analytics and user behavior tracking to optimize engagement strategies and maximize ROI. Global Infrastructure: Strategically distributed global nodes ensure high delivery rates and compliance with local regulations. Proven Results: EngageLab's solutions have driven significant success for clients, including a 30% increase in conversions for e-commerce platforms and a 40% boost in repurchase rates. Driving the Future of Customer Engagement As The MarTech Summit Asia 2025 concluded, it became evident that the future of customer engagement lies in personalization, automation, and omnichannel communication. EngageLab is proud to lead this transformation, helping businesses across industries unlock the full potential of their customer engagement enterprises seeking to elevate their customer engagement and operational efficiency, EngageLab offers not just technology, but a partnership in achieving sustainable growth. About EngageLab EngageLab is a world-leading provider of AI-powered omnichannel customer engagement solutions, empowering businesses to optimize customer communication, enhance engagement efficiency, and drive growth. With a focus on AI-driven personalization, omnichannel integration, and global scalability, EngageLab serves as a trusted partner for enterprises more information, visit For Media Inquiries:Contact: marketing@ | Website: A photo accompanying this announcement is available at
Yahoo
25-03-2025
- Business
- Yahoo
EngageLab Upgrades Its Marketing Automation Functions with AI-Powered Features to Drive Customer Success
EngageLab Taking Marketing Automation to the Next Level SINGAPORE, March 25, 2025 (GLOBE NEWSWIRE) -- EngageLab, already a leader in customer engagement, has upgraded its Marketing Automation (MA) functions with AI-powered capabilities, further empowering businesses to achieve exceptional results. Revolutionizing Marketing with Key Features Omnichannel Marketing Automation: Seamlessly connect with customers across AppPush, WebPush, Email, SMS, and WhatsApp to maximize engagement and Journey Orchestration: A drag-and-drop builder with pre-designed templates enables marketers to create personalized user journeys without coding, reducing operational costs and increasing Insights & Optimization: Real-time analytics track user behavior, participation rates, and revenue conversions, allowing businesses to optimize strategies for maximum Journey Orchestration for Diverse Scenarios EngageLab's upgraded functions are designed to cater to various industries and use cases, including: New User Onboarding: Guide users through core features for quick adoption. Trial & Upgrade: Send reminders or exclusive offers to encourage payments. Re-engagement: Reactivate inactive users with personalized incentives. Targeted Campaigns: Leverage interaction data to deliver precise holiday deals or event Success Stories E-commerce: A B2C platform achieved a 30% increase in conversions and significantly higher repurchase rates using personalized campaigns. Gaming: A mobile game developer boosted click-through rates by 45% and recovered 20% of churned players with behavior-triggered notifications. Education: An online curriculum designer saw a 40% increase in course completions with tailored reminders via Push and SMS. Why Choose EngageLab? Powerful Messaging Channels: Five self-built messaging channels ensure high delivery rates and reliability. AI-Powered Personalization: The integration of enables 24/7 personalized content creation and strategy optimization. Global Support: A professional technical team provides 1-to-1 services and customized solutions for enterprises worldwide. Ready to transform your marketing strategy? Experience the power of EngageLab's AI-driven Marketing Automation functions today from here: About EngageLab EngageLab, a subsidiary of Aurora Mobile (NASDAQ: JG), is a leading multi-channel engagement solution provider, unites technology and versatility to offer seamless customer interactions and marketing automation across every channel, including Email, AppPush, WebPush, OTP, SMS, WhatsApp. It empowers businesses to build lasting relationships and achieve higher conversions and retention. With a strong focus on innovation and performance, EngageLab supports businesses with multiple global nodes, delivering more than 1 million messages every second across various channels. For more information about EngageLab and its suite of solutions, visit For Media Inquiries: Contact: marketing@ | Website: Photos accompanying this announcement are available at: in to access your portfolio
