Latest news with #ArlingtonResearch
CTV News
31-05-2025
- Business
- CTV News
Buy a home or travel? Quebecers are reconsidering what ‘success' means
Back in the day, the 'dream' was to find a good job, start a family, adopt a dog and live in a beautiful house with a white picket fence. But times have since changed, Noovo Info has found, along with our ambitions and what we consider 'successful.' According to a study by Arlington Research, conducted in March 2025 on behalf of FlightHub, Quebecers are increasingly associating success with life experiences and, in particular, travel. The Montreal-based travel agency reports that 58 per cent of Quebecers surveyed consider travel to be an important life achievement, ahead of home ownership (53 per cent) and having a high income (41 per cent). 'Quebecers' financial priorities oscillate between material goods and life experiences,' explains FlightHub. 'While 71 per cent say that saving for retirement is a priority, a large number of respondents say they are prepared to adjust their spending to be able to travel.' The desire to travel is so strong among Quebecers that just over half of respondents say they are prepared to use funds originally earmarked for material purchases to finance a trip. For example, before cutting back on travel, Quebecers say they would first cut back on eating out (65 per cent), entertainment (51 per cent) and buying gifts (50 per cent). FlightHub adds that for 35 per cent of Quebecers, 'travel is a necessity that constitutes an essential part of their daily lives, which they could not do without.' travel A globe in a hand. (Porapak Apichodilok/ Redefining 'successful' life Across the country, the survey finds that life goals and financial priorities have changed over time, often swinging between buying a home, succeeding professionally and travelling, depending on the different generations. The Arlington Research survey reveals that travel now rivals the purchase of a property as a key life stage on the national scale. 'While career or property goals remain strong symbols of success, the survey highlights that many now associate success with life experiences, particularly when it comes to travel,' explains Henri Chelhot, CEO of FlightHub. According to the survey, 60 per cent of Canadians consider travel to be a life achievement, slightly ahead of home ownership (58 per cent), high income (44 per cent), having children (41 per cent) and professional development (38 per cent). Of the group, 54 per cent of respondents said they were already homeowners, while 30 per cent said they are saving, and 14 per cent said they have no intention of buying a home. 'However, 61 per cent of those surveyed said that if property was more affordable, they would choose home ownership over travel,' found FlightHub. travel Pins in a map. (Catarina Sousa/ Financial reality While travel is becoming an increasingly important part of Canadians' lives, the fact remains that financial reality can sometimes put the brakes on any adventurous plans. The FlightHub survey suggests that in 2025, Canadians' financial priorities were saving for retirement (70 per cent), buying property (66 per cent), paying off debts (62 per cent), travelling (58 per cent) and buying a car (32 per cent). All the same, a large proportion of Canadians ranked travel as the fourth expense to be cut to make ends meet. An additional 41 per cent of respondents ranked it among the top three expenses to cut, and only 18 per cent put it as the first. Like Quebecers, Canadians say they would first cut back on eating out (62 per cent), entertainment (58 per cent) and buying gifts (46 per cent) before touching their travel budget. Around 62 per cent of Canadians say they would be prepared to use funds earmarked for certain material purchases, such as clothing, electronics or furniture, to finance a trip. 'For 32 per cent of Canadian respondents, travel is a necessity and an essential part of their daily lives that they could not do without,' explains FlightHub. 'For 46 per cent of them, it is more of a luxury, while 22 per cent consider it to be a pleasant 'extra,' but not essential.' travel A couple on a scooter. (Ajay Donga/ Generational differences According to an Alliance de l'industrie touristique du Québec survey, conducted in mid-February, there are also generational differences when it comes to perceptions of travel. According to the survey, Millennials, Generation X and Baby Boomers are more inclined to view travel as a necessity and a factor of success and personal fulfilment, meaning they're more likely to prioritize it over material goods. 'These generations also have a higher average annual income and are more likely to be homeowners,' the survey finds. 'On the other hand, Generation Z, whose incomes are generally under $100,000, continue to pay off debts, rent their homes and save to buy property,' adds FlightHub. The company notes that Gen Z is also more likely to 'prioritize property purchases over travel if it were more affordable,' and they place greater importance on material purchases. 'In the light of generational realities and individual financial means, it is interesting to see a strong interest in investing in experiences, despite economic uncertainties,' said Chelhot. 'At a time when Canadians are showing a growing interest in travel, this survey reminds the industry of the importance of mobilizing collectively to offer accessible travel options adapted to all budgets, particularly to the younger generations.' The survey, conducted by Arlington Research, was carried out between March 12 and 17, 2025, among a sample of 1,500 Canadians who have flown for business or pleasure in the past two years. By comparison, a survey of this size would have a margin of error of ±/- three per cent at a 95 per cent confidence level.
National Post
29-05-2025
- Business
- National Post
Homeownership, or Travels: Canadian Generations Are Shaping Different Life Milestones and Financial Goals
Article content From homeownership and career success to personal growth and exploration, Canadians are telling us what it means to achieve success in today's world, with many identifying travels as a top necessity for an accomplished life, before more traditional routes. Article content Article content MONTREAL — With economic uncertainty reshaping financial priorities, Canadians are increasingly finding themselves at a crossroads when having to prioritize big spending decisions. In a recent survey fielded in March 2025 by Arlington Research and polling 1,500 adults living in Canada who had flown at least once in the past two years, FlightHub took a deep dive into Canadians' sentiments surrounding travel and how it compares to other life milestones, such as homeownership and career, to see if the needle was moving as to what was seen as a luxury – or a necessary – activity. Article content Canadians (also) define success through experiences – and travel is key Article content The white picket-fence dream does not seem to be a one-size-fits all dream: in a close tie with the traditional focus on homeownership, travel is now seen as a significant milestone. According to the survey, 60 per cent of respondents view travel as an important life achievement, slightly surpassing homeownership (58%), earning a high income (44%), having children (41%) and career advancement (38%). Article content While 54 per cent of respondents own a home, 30 per cent are saving to buy one and 14 per cent have no plans for homeownership. However, 61 per cent of respondents agree that if real estate were more affordable, they would prioritize homeownership over travel. Article content 'Canadians' view of success now also integrates different experience-based milestones. While other work or home-related goals are still strong symbols of achievement, the survey highlights that many are finding success in life's experiences, particularly in travel,' says Henri Chelhot, CEO of FlightHub. 'Travel is no longer just about leisure – it's a powerful tool for personal growth, exploration and creating memories.' Article content How do both those experiential and material success milestones materialize when it comes to financial planning and budget choices? The survey found that Canadians prioritize saving for retirement first (70%), followed by buying at home (66%), paying off their debts (62%), travelling (58%), and buying a car (32%). Article content However, when asked about budget management to respond to economic uncertainty and inflation, it appears Canadians are quite protective of their travel money, which came in fourth position of expenses Canadians say they would cut to make ends meet (41% ranked it as one of the top 3 choices, and only 18% as their top budget cut). Before cutting down on travel spends, respondents indicated that would first reduce restaurants (62%), entertainment (58%) and gift-giving (46%). In fact, travel comes in as the last experience-based expense people would trade-off for food on the table, or other utilities (clothing, 33%, transportation, 10%, groceries, 8%, utilities, 6%). Article content Additionally, 62 per cent of respondents indicated they would gladly reallocate funds from material purchases such as clothing, electronics, or furniture to fund a trip. Article content The survey also underscores the growing importance of travel in Canadians' lifestyles. For 32 per cent of respondents, travel is seen as a necessity – an essential part of their routine and something they could not live without. Another 46 per cent describe travel as a luxury, while 22 per cent identify it as a 'nice-to-have' but not crucial. Article content In fact, 67 per cent of respondents overall consider travel an investment in personal growth – a figure that rises significantly among those who view travel as essential (88%). Article content The survey also highlights clear generational differences in attitudes towards travel. Millennials, Gen X and Boomers were more likely to view travel as a necessity and a factor of success and personal growth, therefore prioritizing it over material goods. These groups also have a higher annual average income and are more likely to own a home. On the other hand, Gen Z, with an income under $100,000, still paying off debt, renting and saving to buy a home, are more likely to see travel as a luxury, but also more largely agreeing they would prioritize real estate over travel if it was more affordable. They tend to balance or prioritize material purchases. Article content 'Through generational realities and financial means, it is interesting to notice a strong appetite for investing in experiences despite economic uncertainties,' concluded Chelhot. 'Travel being prioritized over daily and more easily accessible entertainment spendings, such as restaurants, points to the financial commitment to mobility and adventure as a fuel for personal growth in other ways than the more traditional routes. As Canadians want to explore outside their homes, the survey is also a good reminder to work collectively within the industry to provide accessible and affordable travel options for all budgets, and notably younger generations.' Article content About the Survey Article content The survey, conducted by Arlington research team, was in field from March 12-17, 2025, and engaged a sample of 1,500 Canadians who have flown for business or leisure in the past two years. For comparison purposes only, a survey of this size would have a margin of error of +/- 3% at a confidence level of 95%. Article content FlightHub™, a Momentum Ventures subsidiary, is a leading North American online travel agency (OTA) based in Montreal, Canada. FlightHub proudly serves millions every year, enabling more people to visit new places and explore new cultures. FlightHub's goal is to offer travellers the most affordable flights, optimal itineraries, and exceptional customer service. The leading online travel agency (OTA) believes that broadening travel possibilities and connecting people across borders increases human consciousness, reduces fear, and inspires positive change. Founded in 2012, FlightHub has facilitated more than 30 million connections. Article content Article content Article content Article content Article content Article content
Business Wire
29-05-2025
- Business
- Business Wire
Homeownership, or Travels: Canadian Generations Are Shaping Different Life Milestones and Financial Goals
MONTREAL--(BUSINESS WIRE)--With economic uncertainty reshaping financial priorities, Canadians are increasingly finding themselves at a crossroads when having to prioritize big spending decisions. In a recent survey fielded in March 2025 by Arlington Research and polling 1,500 adults living in Canada who had flown at least once in the past two years, FlightHub took a deep dive into Canadians' sentiments surrounding travel and how it compares to other life milestones, such as homeownership and career, to see if the needle was moving as to what was seen as a luxury – or a necessary – activity. Canadians (also) define success through experiences – and travel is key The white picket-fence dream does not seem to be a one-size-fits all dream: in a close tie with the traditional focus on homeownership, travel is now seen as a significant milestone. According to the survey, 60 per cent of respondents view travel as an important life achievement, slightly surpassing homeownership (58%), earning a high income (44%), having children (41%) and career advancement (38%). While 54 per cent of respondents own a home, 30 per cent are saving to buy one and 14 per cent have no plans for homeownership. However, 61 per cent of respondents agree that if real estate were more affordable, they would prioritize homeownership over travel. 'Canadians' view of success now also integrates different experience-based milestones. While other work or home-related goals are still strong symbols of achievement, the survey highlights that many are finding success in life's experiences, particularly in travel,' says Henri Chelhot, CEO of FlightHub. 'Travel is no longer just about leisure – it's a powerful tool for personal growth, exploration and creating memories.' A mix of material and experience-based financial priorities for Canadians in 2025 How do both those experiential and material success milestones materialize when it comes to financial planning and budget choices? The survey found that Canadians prioritize saving for retirement first (70%), followed by buying at home (66%), paying off their debts (62%), travelling (58%), and buying a car (32%). However, when asked about budget management to respond to economic uncertainty and inflation, it appears Canadians are quite protective of their travel money, which came in fourth position of expenses Canadians say they would cut to make ends meet (41% ranked it as one of the top 3 choices, and only 18% as their top budget cut). Before cutting down on travel spends, respondents indicated that would first reduce restaurants (62%), entertainment (58%) and gift-giving (46%). In fact, travel comes in as the last experience-based expense people would trade-off for food on the table, or other utilities (clothing, 33%, transportation, 10%, groceries, 8%, utilities, 6%). Additionally, 62 per cent of respondents indicated they would gladly reallocate funds from material purchases such as clothing, electronics, or furniture to fund a trip. Travel: a necessity for one-third of Canadians; material purchases prioritized for Gen Z Canadians The survey also underscores the growing importance of travel in Canadians' lifestyles. For 32 per cent of respondents, travel is seen as a necessity – an essential part of their routine and something they could not live without. Another 46 per cent describe travel as a luxury, while 22 per cent identify it as a 'nice-to-have' but not crucial. In fact, 67 per cent of respondents overall consider travel an investment in personal growth – a figure that rises significantly among those who view travel as essential (88%). The survey also highlights clear generational differences in attitudes towards travel. Millennials, Gen X and Boomers were more likely to view travel as a necessity and a factor of success and personal growth, therefore prioritizing it over material goods. These groups also have a higher annual average income and are more likely to own a home. On the other hand, Gen Z, with an income under $100,000, still paying off debt, renting and saving to buy a home, are more likely to see travel as a luxury, but also more largely agreeing they would prioritize real estate over travel if it was more affordable. They tend to balance or prioritize material purchases. 'Through generational realities and financial means, it is interesting to notice a strong appetite for investing in experiences despite economic uncertainties,' concluded Chelhot. 'Travel being prioritized over daily and more easily accessible entertainment spendings, such as restaurants, points to the financial commitment to mobility and adventure as a fuel for personal growth in other ways than the more traditional routes. As Canadians want to explore outside their homes, the survey is also a good reminder to work collectively within the industry to provide accessible and affordable travel options for all budgets, and notably younger generations.' About the Survey The survey, conducted by Arlington research team, was in field from March 12-17, 2025, and engaged a sample of 1,500 Canadians who have flown for business or leisure in the past two years. For comparison purposes only, a survey of this size would have a margin of error of +/- 3% at a confidence level of 95%. About FlightHub FlightHub™, a Momentum Ventures subsidiary, is a leading North American online travel agency (OTA) based in Montreal, Canada. FlightHub proudly serves millions every year, enabling more people to visit new places and explore new cultures. FlightHub's goal is to offer travellers the most affordable flights, optimal itineraries, and exceptional customer service. The leading online travel agency (OTA) believes that broadening travel possibilities and connecting people across borders increases human consciousness, reduces fear, and inspires positive change. Founded in 2012, FlightHub has facilitated more than 30 million connections.
Techday NZ
29-04-2025
- Business
- Techday NZ
Irrelevant data wastes hours daily as workplace AI falls short
A new report has found that 42% of the information employees access at work is irrelevant, leading to significant productivity losses and increased frustration among staff. The fifth annual EX Relevance Report titled "The Search for Relevance: Can AI Connect Employees to What Matters?" was released by Coveo, which collaborated with Arlington Research to survey 4,000 adults working for large companies in the United States and the United Kingdom. The research highlights ongoing challenges in the workplace, with employees on average wasting three hours each day searching for the information they need to do their jobs effectively. The report also explored the rapidly evolving role of artificial intelligence in addressing these challenges, particularly in relation to accurate and relevant information retrieval. According to the findings, 47% of employees feel burned out or frustrated due to not having the right tools or access to information required for success in their roles, representing a 12% increase compared to the previous year. Of those surveyed, 47% indicated that essential information is spread across multiple applications, identifying fragmented knowledge as a key barrier to productivity. The study found that younger employees, including those from Generation Z and the Millennial cohort, are particularly affected. Gen Z employees reported searching for information for 30% of their day on average, while Millennials spent 29% of their working day on similar searches. Across the broader workforce, employees accessed an average of four different data sources in attempts to locate information relevant to their jobs. Additionally, one quarter of employees acknowledged they do not know where to begin searching for necessary information, suggesting gaps in both knowledge management practices and employee training. The prevalence of irrelevant information adds to this challenge, as 42% of the content encountered while searching is not applicable to employees' roles. An emerging issue outlined in the report involves the accuracy of artificial intelligence tools. Nearly half (49%) of employees reported experiencing so-called "AI hallucinations", a term referring to instances where AI generates incorrect or misleading information, emphasising the need for reliable and context-sensitive AI solutions in the workplace. Despite these concerns, there is growing recognition of the potential of generative AI technologies to address productivity and information relevance. Customer self-service was identified as the top use case for generative AI adoption at 34%, with knowledge management (28%), employee productivity (26%), and self-service for data and analytics (26%) following closely. 42% of respondents indicated their organisations have invested in generative AI and related training aimed at improving job performance. Commenting on the report, John Grosshans, Chief Operating Officer at Coveo, said, "Employees are empowered by the potential of advanced tools and intelligent solutions that can boost their productivity and well-being. In an age where artificial intelligence is more accessible than ever, it's essential to harness this potential to ensure employees can leverage it to its fullest. Relevance is key: employees need timely, tailored information through the channels they prefer. This report highlights how AI-search, unified knowledge platforms, and generative AI tools that are grounded in user context can help employees quickly find what they need, enhancing efficiency and creating a more seamless, rewarding work experience." The report suggests organisations could benefit from unified digital workplaces and AI-powered knowledge discovery tools. These strategies aim to centralise information and reduce time spent searching, in turn alleviating frustration and risk of burnout among staff. The findings indicate that, while digital transformation and AI integration remain central to future workplace strategies, there are substantial gaps in current implementations that need to be addressed to realise promised improvements in efficiency and employee experience.
Cision Canada
29-04-2025
- Business
- Cision Canada
Coveo EX Relevance Report Reveals 42% of Information Fails Employees: Too Much Data, Not Enough Relevance
47% report fragmented knowledge remains biggest obstacle to productivity, as frustrated employees say they waste hours daily searching for needed information , April 29, 2025 /CNW/ - Coveo (TSX: CVO), the leader in AI-Relevance, delivering best-in-class AI-search and generative experiences that maximize business outcomes at every point-of-experience, today announced its fifth annual EX Relevance Report, "The Search for Relevance: Can AI Connect Employees to What Matters?" To explore the critical trends shaping today's employee experiences, Coveo partnered with Arlington Research to survey 4,000 U.S. and U.K. adults who work at companies with 5000+ employees, surfacing the growing frustration with disconnected workplace tools, the importance of effective AI search, and the positive impact that accurate generative AI can have on employee proficiency. The report sheds light on how inefficient tools leave employees feeling overwhelmed, costing them an average of three hours daily searching for information. With nearly half (49%) also experiencing AI hallucinations, the need for reliable, contextually grounded AI tools is clear. There is an opportunity for enterprises to easily address these issues by adopting smarter, more tailored solutions, like unified digital workplaces and AI-powered knowledge discovery tools. "Employees are empowered by the potential of advanced tools and intelligent solutions that can boost their productivity and well-being," said John Grosshans, COO at Coveo. "In an age where artificial intelligence is more accessible than ever, it's essential to harness this potential to ensure employees can leverage it to its fullest. Relevance is key: employees need timely, tailored information through the channels they prefer. This report highlights how AI-search, unified knowledge platforms, and generative AI tools that are grounded in user context can help employees quickly find what they need, enhancing efficiency and creating a more seamless, rewarding work experience." Key findings include: Disconnected tools are fueling employee burnout: 47% of employees feel burned out or frustrated when they don't have the right tools or information to achieve success in their roles, up 12% from last year. In addition, 47% cited that the information they need is stored across multiple applications, which continues to be the largest hurdle for employees year-over-year. Excessive search times and irrelevant results cripple productivity, especially for Gen Z and Millennials: Employees report wasting an average of three hours per day searching for information, and say 42% of the information they sift through is irrelevant to their role. Younger demographics like Gen Z (30%) and Millennials (29%) reported higher search times. On average, employees search four different data sources to find information to do their jobs effectively. Compounding the problem, 25% of employees don't even know where to begin their search, highlighting potential gaps in employee training. GenAI investment stretches throughout the enterprise: While customer self-service remained the top application for generative AI exploration at 34%, numerous other use cases were noted: knowledge management (28%), employee productivity (26%), and self-service for data and analytics (26%) rounding out the top four. And 42% of respondents agree that their company has invested in GenAI tech and training to help them do their job better. The full report is now available for download. About Coveo Coveo brings superior AI-Relevance to every point-of-experience, transforming how enterprises connect with their customers and employees to maximize business outcomes. Relevance is about moving from persona to person, the degree to which the enterprise-wide content, products, recommendations, and advice presented to a person online aligns easily with their context, needs, preferences, behavior and intent, setting the competitive experience gold standard. Every person's journey is unique, and only AI can solve the complexity of tailoring experiences across massive, diverse audiences and large volumes and variety of content and products. Our Coveo AI-Relevance Platform™ ️enables enterprises to deliver hyper-personalization at every point-of-experience, unifying all their data securely, with the highest level of contextual and prescriptive accuracy while simultaneously optimizing business outcomes. Coveo brings AI-Relevance to the digital experiences of many of the world's premier and most innovative brands, serving millions of people across billions of interactions. What we believe is bold: Digital is table stakes, Relevance is not. It's the only way to win in the digital age. The Coveo AI-Relevance Platform™ is ISO 27001 and ISO 27018 certified, SOC2 compliant, HIPAA compatible, with a 99.999% SLA available. We are a Salesforce ISV Partner, an SAP EndorsedⓇ App, AWS ISV Accelerate Program member, an Adobe Gold Partner, MACH Alliance member, Optimizely Partner, Shopify Partner, and a Genesys AppFoundryⓇ ISV is a trademark of Coveo Solutions Inc. Stay up to date on the latest Coveo news and content by subscribing to the Coveo blog, and following Coveo on LinkedIn and YouTube. Forward-Looking Information This press release contains "forward-looking information" and "forward-looking statements" within the meaning of applicable securities laws (collectively, "forward-looking information"). This forward-looking information is identified by the use of terms and phrases such as "may", "would", "should", "could", "might", "will", "achieve", "occur", "expect", "intend", "estimate", "anticipate", "plan", "foresee", "believe", "continue", "target", "opportunity", "strategy", "scheduled", "outlook", "forecast", "projection", or "prospect", the negative of these terms and similar terminology, including references to assumptions, although not all forward-looking information contains these terms and phrases. In addition, any statements that refer to expectations, intentions, projections, or other characterizations of future events or circumstances contain forward-looking information. Statements containing forward-looking information are not historical facts but instead represent management's expectations, estimates, and projections regarding future events or circumstances.
