2 days ago
Avon sellers fuming over changes to pay structure
Avon is facing criticism from its UK sales representatives due to reduced commission rates, which some workers claim have decreased their income by over two-thirds.
Changes to the pay structure include shifting targets and reduced incentives, leading some representatives to leave the company.
Internal emails suggest the company downplayed the impact of the changes, with one message citing a 'two to three per cent' drop in earnings.
Commissions in Avon's fashion and home category have been capped at 10 per cent, down from a previous maximum of 32 per cent, due to rising manufacturing and supply costs, according to the company.
Some representatives report being denied payments, facing unexpected bills, and being asked to take on unpaid training roles. Avon says that it fairly and transparently rewards representatives based on sales volume.
