Latest news with #Bhashini
Time of India
3 days ago
- Time of India
Goa police use multilingual app to help tourists, hasten response
Panaji: Goa police have covered most tourist areas by using an app for better communication between international and domestic tourists, locals, and cops. Through the app, Goa police have set a national example of inclusive, tech-enabled public service. Currently, Goa police are among the largest users of the Bhashini app, developed by the Union ministry of electronics and information technology. Police cited the example of a Russian tourist's experience to demonstrate the efficacy of the app. The tourist was lost on Candolim beach due to some family issues. 'Upon seeing her in distress, the inspector of the tourist police unit, with his subordinate, tried to communicate with her using the Bhashini app,' police said. 'It turned out to be a valuable tool for bridging linguistic diversity and promoting digital inclusivity.' In Jan, chief minister Pramod Sawant launched the app in the state. Bhashini congratulated Goa police for embracing technology to eliminate language barriers and enhance citizen-centric policing. 'By using this app, we can translate anything in real time and interact with citizens easily and effectively,' DGP Alok Kumar said. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Giao dịch vàng CFDs với sàn môi giới tin cậy IC Markets Tìm hiểu thêm Undo 'It has become easy to communicate with people who don't understand the local language.' Kumar said that during the DG/IG conference, Prime Minister Narendra Modi called upon state police forces to use the Bhashini app developed by the IT ministry to converse with citizens and tourists who may not speak the local language. 'This app has been downloaded by police stations, the PCR, the Pink Force, and tourist police personnel so that any language barrier between the citizen/tourist in need of assistance is removed to provide quick relief,' Kumar said. 'The app can translate most Indian languages and five foreign languages. It can be a path-breaking tool, making an effective bridge for languages between people who seek our assistance and the police personnel on the ground. ' Bhashini said, 'From the vibrant beaches of Baga to the cultural hubs of Panaji, Goa police have seamlessly integrated the Bhashini app to communicate with citizens and tourists in their own languages. Real-time translation is empowering officers to respond faster, understand concerns better, and serve more effectively.' It added, 'The app is transforming policing in Goa — where language is no longer a barrier to safety, service, and trust.' DIG Varsha Sharma said, 'The app is very much required for Goa police as we have a high footfall of tourists around the year. The tourists speak different languages.' Sharma said, 'We were able to use the app in creating awareness on the implementation of new criminal laws, cybercrime, and the ill effects of drugs.'
New Indian Express
26-05-2025
- Business
- New Indian Express
AI ambitions: Software strength meets hardware hurdle
NEW DELHI: India is making an assertive push toward AI self-reliance through a set of national policies aimed at reducing dependence on foreign technologies. Flagship programmes like the National Strategy for AI (#AIForAll) and the IndiaAI Mission focus on inclusive innovation, expanding compute capacity, and building sovereign data ecosystems. Complementary efforts such as Bhashini, the DPDPA 2023, and the National Semiconductor Mission target responsible AI, data protection, and domestic chip manufacturing.
News18
21-05-2025
- Business
- News18
Chatbot, AI-Driven Interface And More: PMO's Grievance Redressal Portal Goes Next-Gen
Last Updated: This initiative will transform how public grievances are filed, tracked, and resolved by integrating chatbots, AI tools, multilingual interfaces and speech-to-text technology. Multilingual chatbots, AI-driven interfaces, speech to text application, pattern analysis, and collaboration with a global tech giant — the Modi government is all set to roll out a revolutionary upgrade of its citizen grievance portal, Centralized Public Grievance Redress and Monitoring System (CPGRAMS), reimagined for the digital age. The portal with all advanced features would be re-launched soon, News18 has learnt. This PMO-led initiative promises to transform how public grievances are filed, tracked, and resolved by integrating chatbots, several cutting-edge AI tools, multilingual interfaces, speech-to-text technology, and a collaborative push with a global tech major. Calling the reworked and renovated portal with fresh and user-friendly tech additions as the 'digital bridge between the government and citizens', a senior IAS officer, involved in the project, said, 'The idea is to empower citizens. Instead of forcing citizens to chase departments, the system will now scan complaints and route them to the right authority. We have been facing these challenges for long as only 25% of the total complainants received every day lodge their grievances with the right department or ministry. The upgraded version will also integrate everything. Earlier it was working silos." At the heart of this overhaul is the push to 'democratise access and break the silos that have long plagued government departments", the senior officer added. From Machine Learning to Large Language Models Until now, CPGRAMS had been relying on limited machine learning AI models to process complaints. But the upcoming system will take a major leap forward with the integration of large language models — a first in India's governance ecosystem. 'These models will enable deep-dive analysis of unstructured data, detect patterns, predict grievance hotspots, and even recommend policy-level reforms. Following this, there can be both corrective and preventive measures," said another senior officer, who is part of the process. 'This means that the data generated will not just sit in silos — it will feed into a whole-of-government approach, making governance more responsive, transparent, and accountable. Currently, only about 25 per cent of complaints reach the correct authority," the officer said. The new AI-chatbot driven system aims to fix that by automatically identifying the right department or official, improving both ease of filing for citizens and efficiency for grievance redressal officers. The government may also assign a name to the chatbot model to make it a brand for the governance model. Across Languages and Literacy Levels One of the multiple challenges in grievance redressal has been the country's linguistic and literacy diversity. The revamped portal, using Bhashini (the AI powered language and translation app) stack, will support speech-to-text input and multilingual filing in at least 15 languages, making it accessible to every citizen — whether in a remote district or a dense metro. The multi-layered interface of the portal accounts for differences in communication, education, and digital fluency, aiming to be both inclusive and intuitive. As an officer put it, 'Instead of people coming to us with papers, we have now given them access to a digital window." First Published: May 21, 2025, 08:28 IST
Time of India
02-05-2025
- Business
- Time of India
Intel India, IndiaAI Mission collaborate to bolster AI capabilities and skilling
Synopsis The collaboration will focus on four key programmes: YuvaAI, StartupAI, IndiaAI Dialogues, and enabling Bhashini for scaling to remote regions. YuvaAI, through the Intel AI for Youth programme, will enable school students to develop AI-enabled solutions with social impact. StartupAI will support AI startups by granting access to technology, business guidance, and go-to-market mentorship via the Intel Startup Programme, through both group workshops and individual mentorship.
Mint
30-04-2025
- Business
- Mint
Kyndryl and Mint Join Forces with Bhashini for Finnovate Hackathon, Igniting Fintech Innovation
In a powerful collaboration aimed at revolutionizing the financial technology landscape, global IT infrastructure services provider Kyndryl and Mint are launching the Finnovate Hackathon, with crucial support from Bhashini, the national language translation mission of India. This dynamic initiative invites startups and Independent Software Vendors (ISVs) focused on Fintech and Banking to converge and develop cutting-edge solutions addressing pressing challenges within the banking sector. Kyndryl, renowned for its expertise in simplifying complex IT environments and enabling customer innovation, brings its deep understanding of the financial services industry to this exciting endeavor. As the world's largest provider of IT infrastructure services, Kyndryl is dedicated to ensuring the seamless operation and continuous advancement of the critical systems underpinning the digital economy. By partnering with Mint, a platform known for fostering innovation and connecting stakeholders, and leveraging the linguistic prowess of Bhashini, the Finnovate Hackathon is poised to unlock groundbreaking solutions. The Finnovate Hackathon centers around three pivotal themes designed to drive tangible improvements in the banking experience: Breaking Language Barriers: Participants will explore the potential of AI-powered translation and conversational interfaces to effectively serve India's diverse linguistic customer base. Participants will explore the potential of AI-powered translation and conversational interfaces to effectively serve India's diverse linguistic customer base. Digital Transformation: The hackathon will challenge teams to enhance document processing capabilities through Optical Character Recognition (OCR) and multilingual translation, streamlining document handling workflows. The hackathon will challenge teams to enhance document processing capabilities through Optical Character Recognition (OCR) and multilingual translation, streamlining document handling workflows. Personalized Customer Experience: Innovators will focus on creating personalized, multi-lingual virtual support agents that seamlessly integrate with core banking systems, delivering superior customer service. This collaborative platform welcomes a diverse range of participants, including: Independent Software Vendors (ISVs): Fintech and banking-focused ISVs eager to pioneer innovative solutions. Fintech and banking-focused ISVs eager to pioneer innovative solutions. Architects and Developers from Startups: Individuals associated with the banking industry with a drive to develop groundbreaking solutions. Individuals associated with the banking industry with a drive to develop groundbreaking solutions. Banking and Financial Institutions: Representatives seeking collaboration with ISVs to foster innovation within their organizations. Representatives seeking collaboration with ISVs to foster innovation within their organizations. Technology Experts: Specialists in AI, machine learning, and OCR looking to contribute their expertise to the banking sector. The Finnovate Hackathon will unfold in a structured four-stage process: Registration Phase: An initial 4-week period for interested participants to register. Ideation Round: Teams will submit their innovative ideas based on the defined problem statements. A jury from Mettl will evaluate these submissions, selecting the top 20 teams to advance. MVP Round: The shortlisted teams will be tasked with developing semi-working prototypes based on their ideations. The Mettl jury will again evaluate these prototypes, selecting the top 10 teams for the final round. Jury Presentation Round: The final 10 teams will present their ideas in a webinar format to a distinguished Grand Jury comprising representatives from Kyndryl, Bhashini, and the Banking, Financial Services, and Insurance (BFSI) community. The winners will be announced during this webinar. The Finnovate Hackathon offers significant rewards to recognize and encourage innovation. The top three winning teams will receive cash prizes of ₹ 5 Lakhs, ₹ 3 Lakhs, and ₹ 1 Lakhs respectively. This unique initiative by Kyndryl and Mint, powered by Bhashini, promises to be a catalyst for innovation in the Fintech and Banking sectors, fostering the development of impactful solutions that address real-world challenges and enhance the digital experiences of millions. Note to the reader: This article is part of Mint's paid consumer connect initiative and is independently created by the brand. Mint assumes no editorial responsibility for the content, including its accuracy, completeness, or any errors or omissions. Readers are advised to verify all information independently. First Published: 30 Apr 2025, 06:34 PM IST
