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Scammers impersonate Postbank officials to rob SASSA grant beneficiaries
Scammers impersonate Postbank officials to rob SASSA grant beneficiaries

IOL News

time3 days ago

  • Business
  • IOL News

Scammers impersonate Postbank officials to rob SASSA grant beneficiaries

Postbank warns SASSA social grant beneficiaries about a surge in scams where fraudsters impersonate officials to steal grant cards and PIN information for black and gold cards. Image: File Brazen scammers are impersonating Postbank officials and entering the homes of SASSA social grant beneficiaries in an effort to rob them of their money. This is according to Postbank spokesperson Bongani Diako, who on Friday urged SASSA social grant beneficiaries using its Black Cards and SASSA Gold Cards to be wary of the rise in fraud scams targeting their cards and PIN information. 'The recent scam involves fraudsters impersonating Postbank officials and targeting social beneficiaries in their homes. The beneficiaries are then duped into handing over their Postbank grant cards and PIN information under the pretext that there is something that requires fixing on the cards; or fear is instilled in them that they will not receive their future grant payments if they don't hand over their card's PIN information,' said Diako. Postbank assured beneficiaries that there is nothing that requires fixing on any of its Black Cards and SASSA Gold Cards, and that both cards will continue to work beyond 31 May 2025 for the payments of their grants. 'Beneficiaries are also reminded that they should not listen to anyone that tells them to change their SASSA Gold Cards or Postbank Black Cards to other banks' payment methods, even if they are advised to do so by government officials,' said Diako. Diako appealed to beneficiaries to stay alert and vigilant. Video Player is loading. Play Video Play Unmute Current Time 0:00 / Duration -:- Loaded : 0% Stream Type LIVE Seek to live, currently behind live LIVE Remaining Time - 0:00 This is a modal window. Beginning of dialog window. Escape will cancel and close the window. Text Color White Black Red Green Blue Yellow Magenta Cyan Transparency Opaque Semi-Transparent Background Color Black White Red Green Blue Yellow Magenta Cyan Transparency Opaque Semi-Transparent Transparent Window Color Black White Red Green Blue Yellow Magenta Cyan Transparency Transparent Semi-Transparent Opaque Font Size 50% 75% 100% 125% 150% 175% 200% 300% 400% Text Edge Style None Raised Depressed Uniform Dropshadow Font Family Proportional Sans-Serif Monospace Sans-Serif Proportional Serif Monospace Serif Casual Script Small Caps Reset restore all settings to the default values Done Close Modal Dialog End of dialog window. Advertisement Video Player is loading. Play Video Play Unmute Current Time 0:00 / Duration -:- Loaded : 0% Stream Type LIVE Seek to live, currently behind live LIVE Remaining Time - 0:00 This is a modal window. Beginning of dialog window. Escape will cancel and close the window. Text Color White Black Red Green Blue Yellow Magenta Cyan Transparency Opaque Semi-Transparent Background Color Black White Red Green Blue Yellow Magenta Cyan Transparency Opaque Semi-Transparent Transparent Window Color Black White Red Green Blue Yellow Magenta Cyan Transparency Transparent Semi-Transparent Opaque Font Size 50% 75% 100% 125% 150% 175% 200% 300% 400% Text Edge Style None Raised Depressed Uniform Dropshadow Font Family Proportional Sans-Serif Monospace Sans-Serif Proportional Serif Monospace Serif Casual Script Small Caps Reset restore all settings to the default values Done Close Modal Dialog End of dialog window. Next Stay Close ✕ He said even if people are wearing what may appear to be Postbank uniforms or branded cars, beneficiaries will be able to identify imposters if they show up unannounced or without an appointment. 'Postbank will never visit your home unless you have requested that through the necessary home visit channels. Beneficiaries should always remember that their cards and PINs are personal keys to their money. They should never give them to anyone,' he said. For any enquiries, customers can contact Postbank on 0800 53 54 55.

All the fuss for nothing: NO rush to switch to Postbank Black Cards
All the fuss for nothing: NO rush to switch to Postbank Black Cards

The South African

time28-04-2025

  • Business
  • The South African

All the fuss for nothing: NO rush to switch to Postbank Black Cards

Great news for millions of South African grant beneficiaries is that SASSA Gold Cards will remain operational beyond 31 May 2025, ensuring uninterrupted access to social grants. The announcement made last week, comes as a relief for beneficiaries who have not yet migrated to the new Postbank Black Cards, putting an end to any uncertainty about payment disruptions. In a statement, Postbank reassured users that Gold Cards will continue to function across all payment platforms, including ATMs, retail stores, and POS devices. This means beneficiaries can still withdraw cash, make purchases, and access their funds as usual – no immediate switch is required. 'We remain committed to ensuring no beneficiary is left without access to their grants,' said Postbank CEO Nikki Mbengashe. 'In keeping with our commitment that we made that Postbank will ensure that no beneficiary will be left with no access to their grants and that there will be no disruptions in payments of grants, Gold Cards will continue to work until every beneficiary is transitioned to the new black card. 'We are therefore hopeful and confident that this announcement addresses any concern relating to the payments of any beneficiaries that may not have yet obtained their Black Cards,' Mbengashe, explained. The CEO advised social grant beneficiaries to ignore any call that they must change banks, as this is unnecessary. 'We plead with them to be wary of misleading information that their Gold Cards will not work and that they need to change banks because of this,' she said. Beneficiaries are also asked to always only respond to Postbank published communication when it comes to their SASSA Gold Cards and the Black Cards, as the only authorised entity that is responsible for the issuing of these cards. Beneficiaries are further advised that whenever they come across any information regarding their cards that has not been communicated by Postbank, they should not believe what is being said. Postbank said this will prevent beneficiaries from being misled as the entity observes increased amounts of incorrect information being communicated about the SASSA cards recently. 'As the Gold Cards will continue to work and all beneficiaries can continue to use those cards and their Black Cards to access payments, Postbank notifies the beneficiaries that it has put a temporary suspension of the distribution of new Black Cards in its sites until further notice. 'This, however, has no impact on anyone who currently has a Postbank Black Card, as that card will continue to work as per normal,' the entity said. The Postbank card distribution sites, however, will remain open and available to beneficiaries to access the following services: • PIN resets• Reissuing of Black Cards for any beneficiary that has experienced a lost/stolen card incident • Beneficiaries seeking to register for the cardless payment alternative

SASSA Gold Cards to continue working beyond 31 May 2025
SASSA Gold Cards to continue working beyond 31 May 2025

The South African

time26-04-2025

  • Business
  • The South African

SASSA Gold Cards to continue working beyond 31 May 2025

Postbank has confirmed that South African Social Security Agency (SASSA) Gold Cards will continue to work beyond 31 May 2025. In a statement, Postbank said grant beneficiaries with Gold Cards will continue to be paid their SASSA grants in those cards until further notice, which is great news for beneficiaries that have not yet migrated to Postbank Black Cards. According to Postbank, SASSA Gold Cards will continue to work across all payment systems, including ATMs and POS machines. Beneficiaries can continue to withdraw cash at all Postbank's partner retail stores and can continue swiping for purchases. This means that the Gold Cards will continue to work as they do now, even after 31 May 2025. 'In keeping with our commitment that we made that Postbank will ensure that no beneficiary will be left with no access to their grants and that there will be no disruptions in payments of grants, Gold Cards will continue to work until every beneficiary is transitioned to the new black card. 'We are therefore hopeful and confident that this announcement addresses any concern relating to the payments of any beneficiaries that may not have yet obtained their Black Cards,' Postbank CEO, Nikki Mbengashe, explained. The CEO advised social grant beneficiaries to ignore any call that they must change banks, as this is unnecessary. 'We plead with them to be wary of misleading information that their Gold Cards will not work and that they need to change banks because of this,' she said. Beneficiaries are also asked to always only respond to Postbank published communication when it comes to their SASSA Gold Cards and the Black Cards, as the only authorised entity that is responsible for the issuing of these cards. Beneficiaries are further advised that whenever they come across any information regarding their cards that has not been communicated by Postbank, they should not believe what is being said. Postbank said this will prevent beneficiaries from being misled as the entity observes increased amounts of incorrect information being communicated about the SASSA cards recently. 'As the Gold Cards will continue to work and all beneficiaries can continue to use those cards and their Black Cards to access payments, Postbank notifies the beneficiaries that it has put a temporary suspension of the distribution of new Black Cards in its sites until further notice. 'This, however, has no impact on anyone who currently has a Postbank Black Card, as that card will continue to work as per normal,' the entity said. The Postbank card distribution sites, however, will remain open and available to beneficiaries to access the following services: • PIN resets.• Reissuing of Black Cards for any beneficiary that has experienced a lost/stolen card incident. • Beneficiaries seeking to register for the cardless payment alternative.

SASSA Gold Cards to continue working beyond May 31
SASSA Gold Cards to continue working beyond May 31

The Citizen

time25-04-2025

  • Business
  • The Citizen

SASSA Gold Cards to continue working beyond May 31

The Postbank has confirmed that South African Social Security Agency (SASSA) Gold Cards will continue to work beyond May 31. In a statement on Thursday, Postbank said grant beneficiaries with Gold Cards will continue to be paid their SASSA grants in those cards until further notice, which is great news for beneficiaries that have not yet migrated to Postbank Black Cards. According to Postbank, SASSA Gold Cards will continue to work across all payment systems, including ATMs and POS machines. Beneficiaries can continue to withdraw cash at all Postbank's partner retail stores and can continue swiping for purchases. This means that the Gold Cards will continue to work as they do now, even after May 31. 'In keeping with our commitment that we made that Postbank will ensure that no beneficiary will be left with no access to their grants and that there will be no disruptions in payments of grants, Gold Cards will continue to work until every beneficiary is transitioned to the new black card. 'We are therefore hopeful and confident that this announcement addresses any concern relating to the payments of any beneficiaries that may not have yet obtained their Black Cards,' Postbank CEO, Nikki Mbengashe, explained. The CEO advised social grant beneficiaries to ignore any call that they must change banks, as this is unnecessary. 'We plead with them to be wary of misleading information that their Gold Cards will not work and that they need to change banks because of this,' she said. Beneficiaries are also asked to always only respond to Postbank published communication when it comes to their SASSA Gold Cards and the Black Cards, as the only authorised entity that is responsible for the issuing of these cards. Beneficiaries are further advised that whenever they come across any information regarding their cards that has not been communicated by Postbank, they should not believe what is being said. Postbank said this will prevent beneficiaries from being misled as the entity observes increased amounts of incorrect information being communicated about the SASSA cards recently. 'As the Gold Cards will continue to work and all beneficiaries can continue to use those cards and their Black Cards to access payments, Postbank notifies the beneficiaries that it has put a temporary suspension of the distribution of new Black Cards in its sites until further notice. 'This, however, has no impact on anyone who currently has a Postbank Black Card, as that card will continue to work as per normal,' the entity said. The Postbank card distribution sites, however, will remain open and available to beneficiaries to access the following services: • PIN resets. • Reissuing of Black Cards for any beneficiary that has experienced a lost/stolen card incident. • Beneficiaries seeking to register for the cardless payment alternative. Postbank further extended its appreciation to all grant beneficiaries for their cooperation and understanding as it works towards enhancing their banking experience and service quality standards. – At Caxton, we employ humans to generate daily fresh news, not AI intervention. Happy reading!

UPDATE: SASSA Gold Cards to remain valid beyond May 2025
UPDATE: SASSA Gold Cards to remain valid beyond May 2025

The South African

time25-04-2025

  • Business
  • The South African

UPDATE: SASSA Gold Cards to remain valid beyond May 2025

Postbank has announced that South African Social Security Agency (SASSA) Gold Cards will continue to work beyond the previously communicated deadline of 31 May 2025. This update ensures uninterrupted grant access for thousands of beneficiaries still using the Gold Card. The statement, released on Thursday, clarified that the cards remain valid for all payment transactions, including ATM withdrawals, point-of-sale purchases, and cash withdrawals at Postbank's retail partners. 'Gold Cards will continue to work until every beneficiary is transitioned to the new black card,' explained Postbank CEO Nikki Mbengashe. This decision is a relief for many who have yet to migrate to the new Postbank Black Card system. Postbank cautioned beneficiaries to ignore false messaging urging them to switch banks. The CEO advised the public to disregard any unofficial communication regarding the deactivation of Gold Cards. 'We plead with them to be wary of misleading information that their Gold Cards will not work and that they need to change banks because of this,' Mbengashe said. Beneficiaries are urged to only trust information officially released by Postbank and to verify any card-related updates directly through its channels. The bank has observed a rise in misinformation circulating, contributing to confusion among grant recipients. While Gold Cards remain active, Postbank has temporarily suspended the rollout of new Black Cards at its distribution sites. This pause does not affect current Black Card users, whose cards will continue functioning normally. Services like PIN resets, card replacements for lost or stolen Black Cards, and registration for cardless payment options remain available at Postbank sites. The bank thanked beneficiaries for their patience as it works to improve service delivery and user experience. By continuing both card types, Postbank aims to ensure a smooth transition and uninterrupted payments for all. Let us know by leaving a comment below or send a WhatsApp to 060 011 021 1. Subscribe to The South African website's newsletters and follow us on WhatsApp, Facebook, X and Bluesky for the latest news.

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