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Toronto Sun
28-05-2025
- Business
- Toronto Sun
Nearly 1 in 3 Canadians grumbled about internet provider in 2024: CRTC
Few contacted the little-known Commission for Complaints for Telecom Services A person navigates to the on-line social-media pages of the Canadian Radio-television and Telecommunications Commission (CRTC) on a cell phone in Ottawa on May 17, 2021. THE CANADIAN PRESS/Sean Kilpatrick Almost one-third of Canadians complained about their internet service provider last year, Canadian Radio-television and Telecommunications Commission research suggested. This advertisement has not loaded yet, but your article continues below. THIS CONTENT IS RESERVED FOR SUBSCRIBERS ONLY Subscribe now to read the latest news in your city and across Canada. Unlimited online access to articles from across Canada with one account. Get exclusive access to the Toronto Sun ePaper, an electronic replica of the print edition that you can share, download and comment on. Enjoy insights and behind-the-scenes analysis from our award-winning journalists. Support local journalists and the next generation of journalists. Daily puzzles including the New York Times Crossword. SUBSCRIBE TO UNLOCK MORE ARTICLES Subscribe now to read the latest news in your city and across Canada. Unlimited online access to articles from across Canada with one account. Get exclusive access to the Toronto Sun ePaper, an electronic replica of the print edition that you can share, download and comment on. Enjoy insights and behind-the-scenes analysis from our award-winning journalists. Support local journalists and the next generation of journalists. Daily puzzles including the New York Times Crossword. REGISTER / SIGN IN TO UNLOCK MORE ARTICLES Create an account or sign in to continue with your reading experience. Access articles from across Canada with one account. Share your thoughts and join the conversation in the comments. Enjoy additional articles per month. Get email updates from your favourite authors. THIS ARTICLE IS FREE TO READ REGISTER TO UNLOCK. Create an account or sign in to continue with your reading experience. Access articles from across Canada with one account Share your thoughts and join the conversation in the comments Enjoy additional articles per month Get email updates from your favourite authors Don't have an account? Create Account Grievances about costs were not included in that tally. 'Just under one in three, 31.5%, reported having had a complaint related to the service provider they were subscribed to in the last 12 months, excluding complaints about pricing,' researchers wrote, per Blacklock's Reporter. Complaints were 'most often related to home internet service (47%) followed by mobile phone service (29%) and television (22%).' 'In terms of the nature of the complaints, respondents most often said they related to either service delivery or billing disputes,' said the report, entitled Understanding Consumer Awareness and Satisfaction With the Commission For Complaints For Telecom Services. Findings were gathered from questionnaires with 1,295 telecom users across the country. The CRTC paid $112,943 for the study by Nanos Research, per Blacklock's. Your noon-hour look at what's happening in Toronto and beyond. By signing up you consent to receive the above newsletter from Postmedia Network Inc. Please try again This advertisement has not loaded yet, but your article continues below. Of those who complained, nearly half, 48%, 'reported their service provider was able to resolve their complaint.' Even fewer contacted the little-known Commission for Complaints for Telecom Services though the federal agency has been mandated to investigate customer service issues since 2007. Read More When asked 'Why did you not submit a complaint to the Commission?', 63% said they 'did not know about it.' Others replied they 'didn't see the point' (mentioned by 11%), 'couldn't be bothered' (6%) or 'weren't sure how' (6%). The report said that low public awareness of the commission was a serious issue. Fewer than 1% of telecom users said they would know to contact the agency. This advertisement has not loaded yet, but your article continues below. 'A crucial aspect of the Commission's effectiveness is public awareness, as this increases consumers' ability to seek recourse with the Commission and allows the Commission the opportunity to help Canadians where it can,' Consumer Awareness said. 'When asked unprompted where they would go to try and resolve a complaint related to one of their communications service providers a strong majority, 84%, said they would go to their service provider,' researchers wrote. Most Canadians surveyed, 79%, said they had never heard of the Commission. Customers who complained to their internet service provider typically found it an uneven experience, said the report. 'More than 9 in 10 respondents who contacted their service provider about a complaint and whose provider did not resolve their complaint, 97%, reported their service provider did not mention the Commission as an avenue to address their complaint,' it said. RECOMMENDED VIDEO Sunshine Girls Crime Sunshine Girls Toronto Maple Leafs News
Yahoo
16-05-2025
- Business
- Yahoo
Expecting to remain in cabinet, Toronto MP dumped stock portfolio
OTTAWA – Taking a gamble on remaining a cabinet minister didn't pay off for one Toronto MP. Recently-released ethics filings show Beaches-East York MP and former housing minister Nathaniel Erskine-Smith – expecting he'd be among Liberal members named to cabinet by Prime Minister Mark Carney – dumped his portfolio of stocks just days before this week's cabinet announcement in anticipation of remaining a minister. That call, however, never came. First reported by Blacklock's Reporter, the May 1 ethics commissioner filing made public on Thursday showed Erskine-Smith divested his portfolio to comply with Canadian conflict of interest rules. Under the Conflict of Interest Act, reporting public office holders – a group of politicians that includes cabinet ministers – must sell or put into trust any publicly-traded securities, commodities and stock options within 120 days of their appointment. 'Concerning' cabinet picks do not bode well for national unity, pundits say Carney's cabinet picks suggest strong ties to Trudeau-era policies: Poilievre Taxpayers group calls on PM Carney to table 2025 budget First elected in 2015, Erskine-Smith spent much of his political career as a backbencher until he was named housing minister in December, prompting him to reverse his decision earlier in 2024 to not seek re-election. Erskine-Smith, who only spent 20 weeks in his role, was one of several Trudeau-era cabinet ministers left out of Carney's cabinet – alongside Karina Gould, Jonathan Wilkinson and Bill Blair. 'It's impossible not to feel disrespected and the way it played out doesn't sit right,' Erskine-Smith wrote in a statement earlier this week, adding he's disappointed he and his team 'won't have the chance to build on all we accomplished.' bpassifiume@ X: @bryanpassifiume
Epoch Times
28-04-2025
- Politics
- Epoch Times
Large Population Variations Between Some Ridings, Elections Canada Data Shows
Elections Canada has published a full list of each federal riding's population, and it reveals large variations of nearly 90,000 voters between some ridings. Stéphane Perrault, chief electoral officer of Elections Canada, published a legal notice on April 22 that details the 'number of names appearing on the revised lists of electors for each electoral district.' The list, originally obtained by Blacklock's Reporter, was published about a week before the April 28 election. According to the list, the most sparsely populated riding in the nation, Labrador, has 19,893 voters, while the largest constituency, Niagara South in Ontario, has 112,960 voters. The other four ridings with the smallest populations are Nunavut with 21,316, Desnethé—Missinippi—Churchill River in Saskatchewan with 24,072, Charlottetown with 27,662, and Northwest Territories with 29,943. The other four ridings with the largest populations include North Island—Powell River, B.C., with 108,653; Essex, Ont., with 109,373; Courtenay—Alberni, B.C., with 107,295; and Kingston and the Islands, Ont., with 106,661. Electoral boundaries are redrawn every 10 years to ensure that most constituencies have around the same number of people, ranging from about 80,000 to 115,000. However, exceptions are made for ridings that are remote or sparsely populated. The districts were most recently redrawn using that took into account Statistics Canada's quarterly population estimate from July 1, 2021. However, driven by increased immigration levels, Canada's population grew from . Related Stories 4/24/2025 4/24/2025 According to the Royal Commission on Electoral Reform report ' Drawing The Map: Equality and Efficacy of the Vote in Canadian Electoral Boundary Reform ,' there has long been a trend for rural and sparsely populated areas to be overrepresented. An argument has been made that being an MP in those areas presents 'more challenges in delivering services to constituents.' On April 28, Canadian voters will elect the largest House of Commons in Canadian history, with a total of 343 MPs, up from 338 at dissolution of Parliament. The ridings are divided up with 122 seats in Ontario, 78 in Québec, 43 in British Columbia, 37 in Alberta, 14 in Saskatchewan, 14 in Manitoba, 11 in Nova Scotia, 10 in New Brunswick, seven in Newfoundland and Labrador, four in Prince Edward Island, and one each in Yukon, Northwest Territories, and Nunavut. The redrawing of the ridings in 2022 added one seat to Ontario, one to British Columbia, and three to Alberta. While Quebec was set to lose one seat in the initial allocation submitted by Elections Canada in October 2021, opposition from the Bloc Québécois and Quebec Premier François Legault led the federal government to later table legislation preventing any province from losing a seat.
