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CSGS Q1 Earnings Call: Management Highlights Diversification and Margin Expansion
CSGS Q1 Earnings Call: Management Highlights Diversification and Margin Expansion

Yahoo

time3 days ago

  • Business
  • Yahoo

CSGS Q1 Earnings Call: Management Highlights Diversification and Margin Expansion

Customer experience software company CSG Systems (NASDAQ:CSGS) reported Q1 CY2025 results beating Wall Street's revenue expectations , with sales up 1.5% year on year to $299.5 million. The company's full-year revenue guidance of $1.23 billion at the midpoint came in 8.1% above analysts' estimates. Its non-GAAP profit of $1.14 per share was 12% above analysts' consensus estimates. Is now the time to buy CSGS? Find out in our full research report (it's free). Revenue: $299.5 million vs analyst estimates of $295.2 million (1.5% year-on-year growth, 1.4% beat) Adjusted EPS: $1.14 vs analyst estimates of $1.02 (12% beat) Adjusted EBITDA: $64.34 million vs analyst estimates of $59.35 million (21.5% margin, 8.4% beat) The company reconfirmed its revenue guidance for the full year of $1.23 billion at the midpoint Management raised its full-year Adjusted EPS guidance to $4.78 at the midpoint, a 2.1% increase EBITDA guidance for the full year is $263.5 million at the midpoint, below analyst estimates of $265 million Operating Margin: 9.8%, in line with the same quarter last year Market Capitalization: $1.79 billion CSG's first quarter results reflected the company's ongoing shift toward higher-margin SaaS solutions and expanded presence in non-telecom verticals. Management noted that 33% of revenue now comes from industries outside of cable and telecom, up from 30% a year ago, which CEO Brian Shepherd described as a record for the company. Shepherd emphasized customer wins in areas like payments, healthcare, and transportation, citing extensions with Mediacom and Liberty Latin America and a new deal with the North Texas Tolling Authority as contributors to growth. These developments, alongside improved operating discipline and cost efficiencies, drove the improvement in non-GAAP operating margin compared to the prior year. Looking forward, CSG's guidance for the remainder of the year rests on continued momentum in SaaS and recurring revenue streams, as well as disciplined cost management. Management stated that margin expansion will be fueled by a mix shift toward higher-margin SaaS deals and ongoing process improvements, with CFO Hai Tran projecting a clear path to achieve non-GAAP adjusted EBITDA margins above 25% in the coming years. Shepherd added, 'We absolutely believe there's a clear pathway for CSG to achieve at or above the upper end of our 18% to 20% non-GAAP adjusted operating margin over the next several years,' and highlighted that revenue visibility remains high due to the mission-critical nature of CSG's solutions. Management attributed the quarter's performance to expanding into new industry verticals, a growing SaaS revenue mix, and focused cost optimization measures. Revenue diversification progress: CSG increased its share of revenue from non-cable and non-telecom verticals to 33%, with notable wins in healthcare, financial services, and transportation. This broadening of customer base is reducing reliance on legacy telecom clients. Large customer concentration declines: The top two customers, Charter and Comcast, now comprise 37% of total revenue, down significantly from 49% in 2017. Shepherd clarified that this is not due to declining revenue from those clients, but rather faster growth in other business areas. SaaS margin expansion: Higher-margin SaaS product sales are driving company-wide operating leverage. CFO Hai Tran pointed to improved procurement, increased productivity, and process reengineering as key contributors to better margins. Payments business momentum: The payments division expanded its merchant base by 13% year-over-year, reaching 135,000 merchants in the quarter, supporting both revenue growth and further diversification. Cash flow improvement: Non-GAAP adjusted free cash flow marked its strongest first quarter result since 2018, attributed to margin gains, improved working capital, and disciplined vendor management. Management expects continued double-digit free cash flow growth as profitability scales. CSG expects continued growth driven by SaaS adoption, recurring revenues from diversified verticals, and further operating efficiency gains. Broadening industry exposure: Management expects further expansion into industries like healthcare, payments, and transportation to drive both top-line growth and reduced revenue concentration risk. This is supported by recent contract wins and ongoing initiatives to address complex customer needs in these sectors. Margin expansion initiatives: The company plans to maintain or improve non-GAAP operating margins through a mix of cost discipline, greater SaaS penetration, and a shift to more asset-light operations. Shepherd pointed to continuous process optimization and targeted R&D investment as foundations for achieving margin targets. Disciplined M&A approach: Management signaled ongoing interest in acquisitions that complement CSG's domain expertise in monetization and customer engagement, but stressed a commitment to only pursuing highly accretive, value-adding deals. The company's strong balance sheet and new revolving credit facility provide flexibility for such opportunities. In the coming quarters, the StockStory team will be watching (1) the pace and scale of new customer wins outside of cable and telecom, (2) the degree to which SaaS solutions and payments drive further margin expansion, and (3) management's execution on disciplined M&A to support diversification. Sustained free cash flow improvement and reduced customer concentration will also be important indicators of long-term progress. CSG currently trades at a forward P/E ratio of 13.6×. Should you double down or take your chips? Find out in our full research report (it's free). Donald Trump's victory in the 2024 U.S. Presidential Election sent major indices to all-time highs, but stocks have retraced as investors debate the health of the economy and the potential impact of tariffs. While this leaves much uncertainty around 2025, a few companies are poised for long-term gains regardless of the political or macroeconomic climate, like our Top 6 Stocks for this week. This is a curated list of our High Quality stocks that have generated a market-beating return of 183% over the last five years (as of March 31st 2025). Stocks that made our list in 2020 include now familiar names such as Nvidia (+1,545% between March 2020 and March 2025) as well as under-the-radar businesses like the once-small-cap company Comfort Systems (+782% five-year return). Find your next big winner with StockStory today.

CSG Systems International to Hold Second Quarter 2025 Earnings Conference Call on August 6
CSG Systems International to Hold Second Quarter 2025 Earnings Conference Call on August 6

Business Wire

time4 days ago

  • Business
  • Business Wire

CSG Systems International to Hold Second Quarter 2025 Earnings Conference Call on August 6

DENVER--(BUSINESS WIRE)--CSG ® (NASDAQ: CSGS) invites you to participate in a conference call on Wednesday, August 6, 2025, at 5:00 p.m. ET to discuss the company's second quarter earnings results. The conference call will feature CSG president and chief executive officer Brian Shepherd and CSG chief financial officer Hai Tran. To reach the conference, call 1-888-672-2415 and use the passcode 5866401. Click here to join a webcast of CSG's earnings call in live or archived format. About CSG CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. Our customer experience, billing and payments solutions help companies of any size make money and make a difference. With our SaaS solutions, company leaders can take control of their future and tap into guidance along the way from our fiercely committed and forward-thinking CSGers around the world. Want to be future-ready and a change-maker like the global brands that trust CSG? Visit to learn more.

CSG Systems International Reports First Quarter 2025 Results
CSG Systems International Reports First Quarter 2025 Results

Business Wire

time07-05-2025

  • Business
  • Business Wire

CSG Systems International Reports First Quarter 2025 Results

DENVER--(BUSINESS WIRE)-- CSG (NASDAQ: CSGS) today reported results for the quarter ended March 31, 2025. Raising 2025 Non-GAAP Profitability and EPS Guidance Targets; Reiterating All Others Strong Cash Flow from Operations; Highest First Quarter Non-GAAP Adjusted Free Cash Flow Since 2018 Record High Revenue Diversification with 33% of Revenue Coming from Industry Verticals Outside of CSPs Exciting Customer Wins and Contract Extensions including Mediacom, Liberty Latin America, and PLDT Financial Results: First quarter 2025 financial results: Total revenue was $299.5 million. GAAP operating income was $29.4 million, or an operating margin of 9.8%, and non-GAAP operating income was $51.5 million, or a non-GAAP adjusted operating margin of 19.0%. GAAP earnings per diluted share (EPS) was $0.57 and non-GAAP EPS was $1.14. Cash flows from operations were $11.5 million, with non-GAAP adjusted free cash flow of $7.1 million. Shareholder Returns: CSG declared its quarterly cash dividend of $0.32 per share of common stock, or a total of approximately $9 million, to shareholders. During the first quarter of 2025, CSG repurchased a total of approximately 357,000 shares of its stock for approximately $22 million. Business Activities: In March 2025, CSG entered into a new credit agreement consisting entirely of a $600.0 million revolving credit facility, with a term through March 2030. The new credit agreement replaced CSG's existing credit agreement. 'Team CSG's strong first quarter results enabled us to raise our 2025 non-GAAP profitability and EPS guidance targets. We grew revenue nicely at customers outside of communication service providers ('CSPs') with a third of our revenue now coming from big, faster growing industry verticals providing a buffer against today's macro-economic uncertainty.' said Brian Shepherd, President and Chief Executive Officer of CSG. 'Our operating discipline and improving revenue mix resulted in Q1 2025 adjusted non-GAAP profitability expanding by over 240 basis points to 19% when compared to Q1 2024. And this improved profitability is contributing to excellent double-digit free cash flow growth with the midpoint of our 2025 cash flow guidance representing 15% year-over-year growth. With our steady sales wins, strong balance sheet, rich history of increasing our dividend for 12 consecutive years, and commitment to returning over $100 million in capital to shareholders in 2025, we believe CSG represents an excellent offensive and defensive choice for investors seeking stability and long-term value.' For additional information and reconciliations regarding CSG's use of non-GAAP financial measures, please refer to the attached Exhibit 2 and the Investor Relations section of CSG's website at Results of Operations GAAP Results: Total revenue for the first quarter of 2025 was $299.5 million, a 1.5% increase when compared to revenue of $295.1 million for the first quarter of 2024. The increase in revenue can be mainly attributed to the revenue generated during the first quarter of 2025 from the businesses acquired during 2024. GAAP operating income for the first quarter of 2025 was $29.4 million, or 9.8% of total revenue, compared to $31.8 million, or 10.8% of total revenue, for the first quarter of 2024. The decrease in GAAP operating margin can be mainly attributed to the $5.4 million increase restructuring and reorganization charges between years related to CSG's continued cost efficiency actions. GAAP EPS for the first quarter of 2025 was $0.57, compared to $0.68 for the first quarter of 2024, with the decrease reflective of the higher restructuring and reorganization charges in 2025. Non-GAAP Results: Non-GAAP operating income for the first quarter of 2025 was $51.5 million, or a non-GAAP adjusted operating margin of 19.0%, compared to $44.9 million, or a non-GAAP adjusted operating margin of 16.6% for the first quarter of 2024. The increase in non-GAAP operating margin can be mainly attributed to the cost efficiency actions taken during 2024 to optimize capacity and align resources to areas of the business with higher growth profiles. Non-GAAP EPS for the first quarter of 2025 was $1.14, compared to $1.01 for the first quarter of 2024. The increase in non-GAAP EPS is mainly due to the higher non-GAAP operating income, discussed above, partially offset by foreign currency movements. Balance Sheet and Cash Flows Cash and cash equivalents as of March 31, 2025 were $136.0 million compared to $161.8 million as of December 31, 2024. CSG had net cash flows provided by (used in) operations for the first quarters ended March 31, 2025 and 2024 of $11.5 million and ($29.4) million, respectively, and had non-GAAP adjusted free cash flow (deficit) of $7.1 million and ($34.1) million, respectively. Summary of Financial Guidance For additional information and reconciliations regarding CSG's use of non-GAAP financial measures, please refer to the attached Exhibit 2 and the Investor Relations section of CSG's website at Conference Call CSG will host a conference call on Wednesday, May 7, 2025 at 5:00 p.m. ET, to discuss CSG's first quarter of 2025 earnings results. The call will be carried live and archived on CSG's website. A link to the conference call is available at In addition, to reach the conference by phone, call 1-888-412-4131 and use the passcode 2327393. Additional Information For information about CSG, please visit CSG's website at Additional information can be found in the Investor Relations section of the website. About CSG CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. Our customer experience, billing and payments solutions help companies of any size make money and make a difference. With our SaaS solutions, company leaders can take control of their future and tap into guidance along the way from our fiercely committed and forward-thinking CSGers around the world. Want to be future-ready and a change-maker like the global brands that trust CSG? Visit to learn more. Forward-Looking Statements This news release contains forward-looking statements as defined under the Securities Act of 1933, as amended, that are based on assumptions about a number of important factors and involve risks and uncertainties that could cause actual results to differ materially from what appears in this news release. Some of these key factors include, but are not limited to the following items: CSG derives a significant portion of its revenue from a limited number of customers, with approximately forty percent of its revenue from its two largest customers; Fluctuations in credit market conditions, general global economic and political conditions, and foreign currency exchange rates; CSG's ability to maintain a reliable, secure computing environment; Continued market acceptance of CSG's products and services; CSG's ability to continuously develop and enhance products in a timely, cost-effective, technically advanced and competitive manner; CSG's ability to deliver its solutions in a timely fashion within budget, particularly large and complex software implementations; CSG's dependency on the global telecommunications industry, and in particular, the North American telecommunications industry; CSG's ability to meet its financial expectations; Increasing competition in CSG's market from companies of greater size and with broader presence; CSG's ability to successfully integrate and manage acquired businesses or assets to achieve expected strategic, operating and financial goals; CSG's ability to protect its intellectual property rights; CSG's ability to conduct business in the international marketplace; CSG's ability to comply with applicable U.S. and International laws and regulations; and CSG's business may be disrupted, and its results of operations and cash flows adversely affected by a global pandemic. This list is not exhaustive, and readers are encouraged to review the additional risks and important factors described in CSG's reports on Forms 10-K and 10-Q and other filings made with the SEC. March 31, 2025 December 31, 2024 ASSETS Current assets: Cash and cash equivalents $ 136,024 $ 161,789 Settlement and merchant reserve assets 274,228 343,235 Trade accounts receivable: Billed, net of allowance of $4,152 and $3,041 265,174 266,903 Unbilled 87,719 80,173 Income taxes receivable 2,573 2,600 Other current assets 42,766 46,182 Total current assets 808,484 900,882 Non-current assets: Property and equipment, net of depreciation of $137,571 and $133,514 63,659 56,595 Operating lease right-of-use assets 17,565 24,166 Software, net of amortization of $158,338 and $154,648 22,480 19,927 Goodwill 319,371 316,041 Acquired customer contracts, net of amortization of $137,719 and $133,279 36,679 39,377 Customer contract costs, net of amortization of $48,008 and $44,587 63,294 60,809 Deferred income taxes 75,757 73,295 Other assets 11,715 9,595 Total non-current assets 610,520 599,805 Total assets $ 1,419,004 $ 1,500,687 LIABILITIES AND STOCKHOLDERS' EQUITY Current liabilities: Current portion of long-term debt $ - $ 7,500 Operating lease liabilities 5,008 11,067 Customer deposits 36,928 41,448 Trade accounts payable 31,397 36,370 Accrued employee compensation 49,319 67,944 Settlement and merchant reserve liabilities 271,750 341,924 Deferred revenue 62,683 54,424 Income taxes payable 12,177 7,802 Other current liabilities 51,492 46,730 Total current liabilities 520,754 615,209 Non-current liabilities: Long-term debt, net of unamortized discounts of $13,071 and $12,128 537,554 530,997 Operating lease liabilities 23,563 25,020 Deferred revenue 25,925 26,469 Income taxes payable 2,849 2,732 Deferred income taxes 99 94 Other non-current liabilities 25,165 17,597 Total non-current liabilities 615,155 602,909 Total liabilities 1,135,909 1,218,118 Stockholders' equity: Preferred stock, par value $.01 per share; 10,000 shares authorized; zero shares issued and outstanding - - Common stock, par value $.01 per share; 100,000 shares authorized; 29,104 and 28,854 shares outstanding 722 718 Additional paid-in capital 514,575 518,215 Treasury stock, at cost; 41,737 and 41,583 shares (1,203,651 ) (1,194,224 ) Accumulated other comprehensive income (loss): Cumulative foreign currency translation adjustments (55,467 ) (62,290 ) Accumulated earnings 1,026,916 1,020,150 Total stockholders' equity 283,095 282,569 Total liabilities and stockholders' equity $ 1,419,004 $ 1,500,687 Expand CSG SYSTEMS INTERNATIONAL, INC. CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS-UNAUDITED (in thousands) Quarter Ended March 31, 2025 March 31, 2024 Cash flows from operating activities: Net income $ 16,130 $ 19,467 Adjustments to reconcile net income to net cash provided by (used in) operating activities- Depreciation 5,013 5,636 Amortization 12,164 11,309 Loss on debt extinguishment 453 - (Gain) loss on unrealized foreign currency transactions, net 522 (352 ) Deferred income taxes (2,067 ) 7,859 Stock-based compensation 8,404 7,736 Subtotal 40,619 51,655 Changes in operating assets and liabilities: Trade accounts receivable, net (4,838 ) (10,959 ) Other current and non-current assets and liabilities (2,400 ) (9,827 ) Income taxes payable/receivable 4,529 (3,158 ) Trade accounts payable and accrued liabilities (33,074 ) (59,581 ) Deferred revenue 6,633 2,519 Net cash provided by (used in) operating activities 11,469 (29,351 ) Cash flows from investing activities: Purchases of software, property, and equipment (4,401 ) (4,774 ) Receipts from sale of software, property, and equipment 152 - Net cash used in investing activities (4,249 ) (4,774 ) Cash flows from financing activities: Proceeds from issuance of common stock 769 866 Payments of cash dividends (9,460 ) (9,463 ) Repurchases of common stock (22,396 ) (17,973 ) Deferred acquisition payments (314 ) (488 ) Proceeds from long-term debt 150,625 - Payments on long-term debt (150,625 ) (1,875 ) Payments of debt financing costs (2,258 ) - Payments on financing obligations (590 ) - Settlement and merchant reserve activity (70,211 ) (82,212 ) Net cash used in financing activities (104,460 ) (111,145 ) Effect of exchange rate fluctuations on cash, cash equivalents, and restricted cash 2,488 (1,962 ) Net decrease in cash, cash equivalents, and restricted cash (94,752 ) (147,232 ) Cash, cash equivalents, and restricted cash, beginning of period 506,763 463,876 Cash, cash equivalents, and restricted cash, end of period $ 412,011 $ 316,644 Supplemental disclosures of cash flow information: Cash paid during the period for- Interest $ 10,181 $ 10,898 Income taxes 2,964 3,288 Non-cash investing and financing activities- Software, property, and equipment included in current and non-current liabilities 11,526 - Reconciliation of cash, cash equivalents, and restricted cash: Cash and cash equivalents $ 136,024 $ 120,810 Settlement and merchant reserve assets 274,228 192,962 Restricted cash included in current and non-current assets 1,759 2,872 Total cash, cash equivalents, and restricted cash $ 412,011 $ 316,644 Expand EXHIBIT 1 CSG SYSTEMS INTERNATIONAL, INC. SUPPLEMENTAL REVENUE ANALYSIS Revenue by Significant Customers: 10% or more of Revenue Quarter Ended Quarter Ended Quarter Ended March 31, 2025 December 31, 2024 March 31, 2024 Amount % of Revenue Amount % of Revenue Amount % of Revenue Charter $ 57,602 19 % $ 59,733 19 % $ 60,849 21 % Comcast 52,759 18 % 58,935 19 % 52,804 18 % Expand Revenue by Vertical Quarter Ended Quarter Ended Quarter Ended March 31, 2025 December 31, 2024 March 31, 2024 Broadband/Cable/Satellite 50 % 51 % 51 % Telecommunications 17 % 20 % 19 % All other 33 % 29 % 30 % Total revenue 100 % 100 % 100 % Expand Revenue by Geography Quarter Ended Quarter Ended Quarter Ended March 31, 2025 December 31, 2024 March 31, 2024 Americas 87 % 84 % 86 % Europe, Middle East and Africa 9 % 10 % 9 % Asia Pacific 4 % 6 % 5 % Total revenue 100 % 100 % 100 % Expand EXHIBIT 2 CSG SYSTEMS INTERNATIONAL, INC. DISCLOSURES FOR NON-GAAP FINANCIAL MEASURES Use of Non-GAAP Financial Measures and Limitations To supplement its condensed consolidated financial statements presented in accordance with generally accepted accounting principles (GAAP), CSG uses non-GAAP operating income, non-GAAP adjusted operating margin percentage, non-GAAP EPS, non-GAAP adjusted EBITDA, and non-GAAP adjusted free cash flow. CSG believes that these non-GAAP financial measures, when reviewed in conjunction with its GAAP financial measures, provide investors with greater transparency to the information used by CSG's management in its financial and operational decision making. CSG uses these non-GAAP financial measures for the following purposes: Certain internal financial planning, reporting, and analysis; Forecasting and budgeting; Certain management compensation incentives; and Communications with CSG's Board of Directors, stockholders, financial analysts, and investors. These non-GAAP financial measures are provided with the intent of providing investors with the following information: A more complete understanding of CSG's underlying operational results, trends, and cash generating capabilities; Consistency and comparability with CSG's historical financial results; and Comparability to similar companies, many of which present similar non-GAAP financial measures to investors. Non-GAAP financial measures are not measures of performance under GAAP, and therefore should not be considered in isolation or as a substitute for GAAP financial information. Limitations with the use of non-GAAP financial measures include the following items: Non-GAAP financial measures are not based on any comprehensive set of accounting rules or principles; The way in which CSG calculates non-GAAP financial measures may differ from the way in which other companies calculate similar non-GAAP financial measures; Non-GAAP financial measures do not include all items of income and expense that affect CSG's operations and that are required by GAAP to be included in financial statements; Certain adjustments to CSG's non-GAAP financial measures result in the exclusion of items that are recurring and will be reflected in CSG's financial statements in future periods; and Certain charges excluded from CSG's non-GAAP financial measures are cash expenses, and therefore do impact CSG's cash position. CSG compensates for these limitations by relying primarily on its GAAP results and using non-GAAP financial measures as a supplement only. Additionally, CSG provides specific information regarding the treatment of GAAP amounts considered in preparing the non-GAAP financial measures and reconciles each n on-GAAP financial measure to the most directly comparable GAAP measure. CSG believes that excluding certain items in calculating its non-GAAP financial measures provides meaningful supplemental information regarding CSG's performance and these items are excluded for the following reasons: Transaction fees are primarily comprised of fees paid to third-party payment processors and financial institutions and interchange fees under CSG's payment services contracts. Transaction fees are included in revenue in CSG's Income Statement (and not netted against revenue) because CSG maintains control and acts as principal over the integrated service provided under its payment services customer contracts. However, CSG excludes expense associated with transaction fees from the numerator and denominator in calculating its non-GAAP adjusted operating margin percentage in order to provide comparability with historical and future periods and with its peer group and competitors. Restructuring and reorganization charges are expenses that result from cost reduction initiatives and/or significant changes to CSG's business, to include such things as involuntary employee terminations, changes in management structure, divestitures of businesses, facility consolidations and abandonments, and fundamental reorganizations impacting operational focus and direction. These charges are not considered reflective of CSG's recurring business operating results. The exclusion of these items in calculating CSG's non-GAAP financial measures allows management and investors an additional means to compare CSG's current financial results with historical and future periods. Executive transition costs include expenses incurred related to a departure of a CSG executive officer under the terms of the related separation agreement. These types of costs are not considered reflective of CSG's recurring business operating results. The exclusion of these costs in calculating CSG's non-GAAP financial measures allows management and investors an additional means to compare CSG's current financial results with historical and future periods. Acquisition-related expenses include amortization of acquired intangible assets, earn-out compensation, and transaction-related costs. Transaction-related costs, which typically include expenses related to legal, accounting, and other professional services, are direct and incremental expenses related to business acquisitions, and thus, are not considered reflective of CSG's recurring business operating results. The total amount of acquisition-related expenses can vary significantly between periods based on the number and size of acquisition activities, previously acquired intangible assets becoming fully amortized, and ultimate realization of earn-out compensation. In addition, the timing of these expenses may not directly correlate with underlying performance of the CSG's operations. Therefore, the exclusion of acquisition-related expenses in calculating CSG's non-GAAP financial measures allows management and investors an additional means to compare CSG's current financial results with historical and future periods. Stock-based compensation results from CSG's issuance of equity awards to its employees under incentive compensation programs. The amount of this incentive compensation in any period is not generally linked to the level of performance by employees or CSG. The exclusion of these expenses in calculating CSG's non-GAAP financial measures allows management and investors an additional means to evaluate the non-cash expense related to compensation included in CSG's results of operations, and therefore, the exclusion of this item allows investors to further evaluate the cash generating capabilities of CSG's business. Gains and losses related to the extinguishment/conversion of debt can be as a result of the refinancing of CSG's credit agreement and/or repurchase, conversion, or settlement of CSG's convertible notes. These activities, to include any derivative activity related to debt conversions, are not considered reflective of CSG's recurring business operating results. Any resulting gain or loss is generally non-cash income or expense, and therefore, the exclusion of these items allows investors to further evaluate the cash impact of these activities for cash flow and liquidity purposes. In addition, the exclusion of these gains and losses in calculating CSG's non-GAAP EPS allows management and investors an additional means to compare CSG's current operating results with historical and future periods. Gains or losses related to the acquisition or disposition of certain of CSG's business activities are not considered reflective of CSG's recurring business operating results. Any resulting gain or loss is generally non-cash income or expense, and therefore, the exclusion of these items allows investors to further evaluate the cash impact of these activities for cash flow and liquidity purposes. In addition, the exclusion of these gains and losses in calculating CSG's non-GAAP EPS allows management and investors an additional means to compare CSG's current operating results with historical and future periods. Unusual items within CSG's quarterly and/or annual income tax expense can occur from such things as income tax accounting timing matters, income taxes related to unusual events, or as a result of different treatment of certain items for book accounting and income tax purposes. Consideration of such items in calculating CSG's non-GAAP financial measures allows management and investors an additional means to compare CSG's current financial results with historical and future periods. CSG also reports non-GAAP adjusted EBITDA and non-GAAP adjusted free cash flow. Management believes non-GAAP adjusted EBITDA is a useful measure to investors in evaluating CSG's operating performance, debt servicing capabilities, and enterprise valuation. CSG defines non-GAAP adjusted EBITDA as income before interest, income taxes, depreciation, amortization, stock-based compensation, foreign currency transaction adjustments, acquisition-related expenses, and unusual items, such as restructuring and reorganization charges, executive transition costs, gains and losses related to the extinguishment of debt, and gains and losses on acquisitions or dispositions, as discussed above. Additionally, management uses non-GAAP adjusted free cash flow, among other measures, to assess its financial performance and cash generating capabilities, and believes that it is useful to investors because it shows CSG's cash available to service debt, make strategic acquisitions and investments, repurchase its common stock, pay cash dividends, and fund ongoing operations. CSG defines non-GAAP adjusted free cash flow as net cash flows from operating activities before earn-out compensation payments related to acquisitions less the purchases of software, property, and equipment. The reconciliation of GAAP operating income to non-GAAP operating income, and calculation of CSG's non-GAAP adjusted operating margin percentage, for the indicated periods are as follows (in thousands, except percentages): (1) Restructuring and reorganization charges include stock-based compensation, which is not included in the stock-based compensation line in the tables above and following, and depreciation, which has not been recorded to the depreciation line item on CSG's Income Statement. (2) Transaction fees are primarily comprised of fees paid to third-party payment processors and financial institutions and interchange fees under CSG's payment services contracts. Transaction fees are included in revenue in CSG's Income Statement (and not netted against revenue) because CSG maintains control and acts as principal over the integrated service provided under its payment services customer contracts. However, CSG excludes expense associated with transaction fees from the numerator and denominator in calculating its non-GAAP adjusted operating margin percentage in order to provide comparability with historical and future periods and with its peer group and competitors. Expand Non-GAAP EPS: The reconciliations of GAAP EPS to non-GAAP EPS for the indicated periods are as follows (in thousands, except per share amounts): (3) For the quarters ended March 31, 2025 and 2024, the GAAP effective income tax rates were approximately 25% and 29%, respectively, and the non-GAAP effective income tax rates were 27.0% and 28.5%, respectively. (4) The outstanding diluted shares for the quarters ended March 31, 2025 and 2024 were 28.3 million and 28.8 million, respectively. Expand Non-GAAP Adjusted EBITDA: CSG's calculation of non-GAAP adjusted EBITDA and the reconciliation of CSG's non-GAAP adjusted EBITDA measure to GAAP net income is provided below for the indicated periods (in thousands, except percentages): (5) Interest expense includes amortization of deferred financing costs as provided in Note 6 below. (6) Amortization on the statement of cash flows is made up of the following items for the indicated periods (in thousands): Expand Non-GAAP Adjusted Free Cash Flow: CSG's calculation of non-GAAP adjusted free cash flow and the reconciliation of CSG's non-GAAP adjusted free cash flow measure to cash flows from operating activities are provided below for the indicated periods (in thousands): Non-GAAP Financial Measures – 2025 Financial Guidance The reconciliation of GAAP operating income to non-GAAP operating income, and calculation of non-GAAP adjusted operating margin percentage, as included in CSG's 2025 full year financial guidance, is as follows (in thousands, except percentages): Non-GAAP EPS: The reconciliation of GAAP EPS to non-GAAP EPS as included in CSG's 2025 full year financial guidance is as follows (in thousands, except per share amounts): 2025 Guidance Range Amounts EPS (8) Amounts EPS (8) GAAP net income $ 79,300 $ 2.86 $ 87,200 $ 3.13 GAAP income tax provision (7) 30,800 33,900 GAAP income before income taxes 110,100 121,100 Restructuring and reorganization charges 12,400 12,400 Acquisition-related expenses: Amortization of acquired intangible assets 13,800 13,800 Earn-out compensation 7,900 7,900 Stock-based compensation 34,300 34,300 Loss on debt extinguishment 500 500 Non-GAAP income before income taxes 179,000 190,000 Non-GAAP income tax provision (7) (50,100 ) (53,100 ) Non-GAAP net income $ 128,900 $ 4.65 $ 136,900 $ 4.90 Expand (7) For 2025, the estimated effective income tax rates for GAAP and non-GAAP purposes are both expected to be approximately 28%. (8) The weighted-average diluted shares outstanding are expected to be approximately 28 million. Expand Non-GAAP Adjusted EBITDA: CSG's calculation of non-GAAP adjusted EBITDA and the reconciliation of CSG's non-GAAP adjusted EBITDA measure to GAAP net income is provided below for CSG's 2025 full year financial guidance (in thousands, except percentages): 2025 Guidance Range Low Range High Range GAAP net income $ 79,300 $ 87,200 GAAP income tax provision (7) 30,800 33,900 Interest expense 29,500 29,500 Loss on debt extinguishment 500 500 Interest income (5,400 ) (5,400 ) GAAP operating income 134,700 145,700 Restructuring and reorganization charges 12,400 12,400 Acquisition-related expenses: Amortization of acquired intangible assets 13,800 13,800 Earn-out compensation 7,900 7,900 Stock-based compensation 34,300 34,300 Amortization of other intangible assets 10,700 10,700 Amortization of client contract costs 22,600 22,600 Depreciation 21,600 21,600 Non-GAAP adjusted EBITDA $ 258,000 $ 269,000 Non-GAAP adjusted EBITDA as a percentage of revenue less transaction fees (2) 23.4 % 23.6 % Expand Non-GAAP Adjusted Free Cash Flow: CSG's calculation of non-GAAP adjusted free cash flow and the reconciliation of CSG's non-GAAP adjusted free cash flow measure to cash flows from operating activities is provided below for CSG's 2025 full year financial guidance (in thousands):

Tampa Bay area farmers view hope in President Trump's new tariffs
Tampa Bay area farmers view hope in President Trump's new tariffs

Yahoo

time05-03-2025

  • Business
  • Yahoo

Tampa Bay area farmers view hope in President Trump's new tariffs

The Brief Local farmers hope new tariffs from President Donald Trump will help as the value of their crops continues falling. Farmers say they face tough foreign competition and smaller batches of crops this year due to erratic weather patterns and crop diseases. Leaders from both the national and state levels have attempted to address the concerns of farmers recently. PLANT CITY, Fla. - Many local farmers are battling foreign competition, and they're cautiously optimistic that President Donald Trump's new tariffs could help. "Probably stopping imports that affect the value of our crop that we grow right here in Florida," says Brian Shepherd, who is in the agriculture service and supply business. READ: Gov. DeSantis urges pocketbook issues in state of the state address This year's Plant City strawberry crop is smaller than some in the past because last year's hurricanes forced the crop to be planted 10 days later than usual. Dig deeper Citrus crops were also hammered by the storms, along with years of the crippling plant disease called Greening. "Those growers that are left in the business today, hear me when I say you are not forgotten. You are not alone," said Florida Senate President Ben Albritton (R-Wauchula), speaking at the start of Tuesday's legislative session. New state legislation aims to help farmers. However, foreign competition comes from berries and citrus grown in countries like Mexico, Chile, and Colombia, where labor is cheaper and there are fewer regulations. What's next Many farmers say they need help from Washington. "We like to protect what we do here," says Shepherd. CLICK HERE:>>>Follow FOX 13 on YouTube On Truth Social Monday, President Trump told farmers, "Get ready to start making a lot of agricultural product to be sold INSIDE our country," before telling them to "Have fun." Growers promise fun at the Strawberry Festival now underway, but can the president's tariffs help with the challenges farmers face? People elsewhere may think of Florida only as beaches and theme parks, but among farmers, ranchers, and growers, all eyes are on tariffs and their possible effects. The Source FOX 13's Lloyd Sowers collected the information in this story. STAY CONNECTED WITH FOX 13 TAMPA: Download the FOX Local app for your smart TV Download FOX Local mobile app: Apple | Android Download the FOX 13 News app for breaking news alerts, latest headlines Download the SkyTower Radar app Sign up for FOX 13's daily newsletter

CSG Systems International Inc (CSGS) Q4 2024 Earnings Call Highlights: Record Revenue and ...
CSG Systems International Inc (CSGS) Q4 2024 Earnings Call Highlights: Record Revenue and ...

Yahoo

time06-02-2025

  • Business
  • Yahoo

CSG Systems International Inc (CSGS) Q4 2024 Earnings Call Highlights: Record Revenue and ...

Quarterly Revenue: $317 million, a 7% year-over-year growth. Organic Revenue Growth: 5% year-over-year. Operating Income: Increased 32% year-over-year, reaching 20.1% of revenue. Adjusted EBITDA: Grew 21% year-over-year, with a margin of 24.8%. Non-GAAP EPS: $1.65, a 79% year-over-year increase. Free Cash Flow: $113 million, a 9% year-over-year growth. Dividend Increase: Approximately 7% to $1.28 per year. Net Debt: $389 million with a leverage ratio of 1.5 times adjusted. 2025 Revenue Guidance: $1.21 billion to $1.25 billion. 2025 Non-GAAP EPS Guidance: $4.55 to $4.80. 2025 Free Cash Flow Guidance: $110 million to $150 million. Capital Expenditures Guidance: $20 million to $30 million. Warning! GuruFocus has detected 5 Warning Sign with CSGS. Release Date: February 05, 2025 For the complete transcript of the earnings call, please refer to the full earnings call transcript. CSG Systems International Inc (NASDAQ:CSGS) achieved record-setting results in 2024, with a 7% total revenue growth and a new quarterly revenue record of $317 million. The company reported a significant increase in profitability, with operating income growing 32% year-over-year in Q4 and adjusted EBITDA reaching a high margin of 24.8%. CSG Systems International Inc (NASDAQ:CSGS) announced a 7% increase in its dividend, marking the 12th consecutive annual increase, demonstrating a commitment to shareholder returns. The company secured several significant new contracts and renewals, including a six-year contract renewal with Comcast and new deals with MTN South Africa and Mobiley. CSG Systems International Inc (NASDAQ:CSGS) is diversifying its revenue streams, targeting new industry verticals such as media, financial services, healthcare, and retail, aiming for these to constitute over 35% of total revenue by 2026. Despite strong Q4 results, CSG Systems International Inc (NASDAQ:CSGS) experienced sub-2% organic growth for the full year 2024, indicating challenges in maintaining consistent growth. The company faces a competitive market environment, which is reflected in its conservative guidance of 2% to 4% organic growth for 2025. CSG Systems International Inc (NASDAQ:CSGS) is still in the early stages of its SaaS and cloud transition, with no specific revenue breakdown provided, leaving some uncertainty about the scale and impact of these initiatives. The company anticipates modest operating margin expansion in 2025, with a more significant increase expected by 2026, suggesting that cost adjustments and investments are still needed. CSG Systems International Inc (NASDAQ:CSGS) acknowledges the tough market conditions and competitive intensity, particularly in the telecom sector, which could impact future growth and profitability. Q: Can you discuss the pipeline you see at the start of 2025 and compare it to a year ago? A: Brian Shepherd, CEO, noted that the pipeline remains healthy and robust, driven by customer needs for revenue enhancement and operational efficiency. The pipeline is more evenly distributed, indicating a job well done by the go-to-market team. Hai Tran, CFO, added that the pipeline has grown and is healthier, with no large opportunities skewing it. Q: What are the dynamics behind the modest operating margin expansion expected in 2025, and how do you plan to reach the 19% range by 2026? A: Hai Tran, CFO, explained that the expansion is due to a mix of business growth and cost efficiency actions. The company expects continued gross margin improvement and operating leverage as they scale. Brian Shepherd, CEO, added that investments in SaaS and cloud solutions will continue, but they expect to drive margin expansion alongside innovation. Q: Can you elaborate on the 35% revenue diversification target and the composition of the vertical bucket? A: Brian Shepherd, CEO, stated that CSG is focused on simplifying complex customer engagements across various verticals, including financial services, insurance, healthcare, and retail. The company is seeing growth in these areas due to their ability to solve targeted business problems with quick ROI, leading to faster growth compared to traditional telecom and broadband sectors. Q: How is AI impacting CSG's business, and what are the recent developments in this area? A: Brian Shepherd, CEO, emphasized that CSG focuses on practical AI applications, such as Bill Explainer AI, to address specific customer issues like promo roll-off and bill shock. The company integrates AI into its products to enhance customer engagement and reduce costs. Hai Tran, CFO, added that CSG leverages partner solutions for AI, aiming to drive automation and improve profit margins. Q: What are the expectations for cloud and SaaS revenue growth, and how does it compare to industry peers? A: Brian Shepherd, CEO, mentioned that CSG's cloud solutions, like Ascendon and Exponent, are expected to deliver high net retention and gross margins above 70%. The company sees significant growth potential in cloud-native platforms, which offer better economics compared to traditional managed services. Hai Tran, CFO, noted that while they don't break out specific revenue figures, the SaaS business is in the early stages with a long runway for growth. For the complete transcript of the earnings call, please refer to the full earnings call transcript. This article first appeared on GuruFocus.

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