Latest news with #BronteRose
New York Post
21-05-2025
- Entertainment
- New York Post
Gen Z divided over influencer's phone etiquette: ‘Very polite, but no one else does it'
Ask anyone who isn't Gen Z, and they'll tell you that basic etiquette seems to be a thing of the past. People no longer pick up the phone and instead, just fire off a text, opting for convenience over a human interaction. Then, when they have to actually make a phone call, for a restaurant reservation or to inquire about an item at a shop, it's little wonder many lack the skills to converse with a stranger. A TikTok video has recently highlighted this issue and sparked debate over whether we should introduce ourselves at the beginning of a phone call or just start yapping away. The video that started it all The clip was shared by Bronte Rose, a Sydney-based influencer who describes herself as a 'chronic over-sharer' to her 103K followers. 'When I am calling a restaurant or anywhere, I say, 'Hi, my name is Bronte. I'm just wondering if you have a table for two tonight?'' she explained to her friends in the video. The clip was shared by Bronte Rose, a Sydney-based influencer who describes herself as a 'chronic over-sharer' to her 103k followers. TikTok/@bronterose_ Her friend pushed back, asking if she'd do the same when calling somewhere like JB Hi-Fi. 'Yeah, it's just common courtesy,' Rose insisted. Her friend, clearly surprised, replied, 'Like, it's nice, you're very polite, but I think no one else does it'. 'Second nature' After the video went viral, with people in the comments fiercely divided, Rose explained to that she had no idea 'it was a strange thing to do,' as the behavior is 'second nature' to her. 'I personally like to know who I'm talking to when I pick up the phone. Nine times out of ten, it's also very relevant information,' she said. 'It's something I have always done, and I think it was taught to me as good manners.' But does she think it's rude not to? 'I might ruffle feathers here, as I know lots of people disagree with me, but I do think it's rude,' she admits. 'The person you're ordering a pizza from is human too, and I'll always try to make every interaction a good one'. The internet weighs in 'Bronte is correct and polite,' wrote one person in the comments. Another chimed in, 'Bronte, you are 100% correct. Not enough people know how to communicate on the phone'. 'I personally like to know who I'm talking to when I pick up the phone. Nine times out of ten, it's also very relevant information,' she said. oatawa – A call center worker added, 'I work in a call centre and LOVE when people say their names at the start! It's just polite to let the other person know who they're talking to'. But not everyone agreed. 'Wait, I have NEVER done this,' revealed one user. 'Nah, been a receptionist for 10 years and I constantly make fun of people for saying their name … like why do I care, just tell me what you need,' another joked. Others said they just launch right into their query: 'I just say, 'Hi, how are you doing?', then proceed to ask my question'. What does an expert think? To settle the debate, spoke with Kate Heussler, a modern etiquette coach, who says the answer isn't black or white. 'Introducing yourself at the start of any call is a must,' she continues, 'especially if it's someone you haven't spoken to before or if the number is unfamiliar. 'It's like knocking on someone's door before you walk in – simple, considerate, and it sets the tone.' Heussler notes that it may even be worthwhile to do a quick intro when talking to people you know. 'If you're calling your best friend, a family member, or someone you speak to daily, diving straight into the conversation is totally fine. It's all about familiarity,' she says. 'But even then, a quick, 'Hey, it's me!' or 'me again' still adds a touch of respect and clarity'. How to introduce yourself When you do find yourself wanting to introduce yourself to a stranger over the phone, she suggests keeping it 'clear, confident and warm'. She advises: 'Lead with your name, a touch of context, and a check-in. Something like, 'Hi, it's (name) – I'm just calling to chat about (topic). Is now a good time?' It shows respect for their schedule and instantly breaks down barriers'. Other common phone call mistakes According to Heussler, other phone call missteps include skipping the check-in ('It's considerate to ask if it's a good time, especially if it's unexpected'), talking too fast or too loudly ('Slowing down just a touch makes you sound confident and clear'), and not being prepared ('Jotting down a few key points beforehand can be a game-changer').
News.com.au
21-05-2025
- Entertainment
- News.com.au
Influencer sparks debate over common phone act
Ask anyone who isn't Gen Z, and they'll tell you that basic etiquette seems to be a thing of the past. People no longer pick up the phone and instead, just fire off a text, opting for convenience over a human interaction. Then, when they have to actually make a phone call, for a restaurant reservation or to inquire about an item at a shop, it's little wonder many lack the skills to converse with a stranger. A TikTok video has recently highlighted this issue and sparked debate over whether we should introduce ourselves at the beginning of a phone call or just start yapping away. The video that started it all The clip was shared by Bronte Rose, a Sydney-based influencer who describes herself as a 'chronic over-sharer' to her 103k followers. 'When I am calling a restaurant or anywhere, I say, 'Hi, my name is Bronte. I'm just wondering if you have a table for two tonight?'' she explained to her friends in the video. Her friend pushed back, asking if she'd do the same when calling somewhere like JB Hi-Fi. 'Yeah, it's just common courtesy,' Rose insisted. Her friend, clearly surprised, replied, 'Like, it's nice, you're very polite, but I think no one else does it'. 'Second nature' After the video went viral, with people in the comments fiercely divided, Rose explained to that she had no idea 'it was a strange thing to do,' as the behaviour is 'second nature' to her. 'I personally like to know who I'm talking to when I pick up the phone. Nine times out of ten, it's also very relevant information,' she said. 'It's something I have always done, and I think it was taught to me as good manners.' But does she think it's rude not to? 'I might ruffle feathers here, as I know lots of people disagree with me, but I do think it's rude,' she admits. 'The person you're ordering a pizza from is human too, and I'll always try to make every interaction a good one'. The internet weighs in 'Bronte is correct and polite,' wrote one person in the comments. Another chimed in, 'Bronte, you are 100% correct. Not enough people know how to communicate on the phone'. A call centre worker added, 'I work in a call centre and LOVE when people say their names at the start! It's just polite to let the other person know who they're talking to'. But not everyone agreed. 'Wait, I have NEVER done this,' revealed one user. 'Nah, been a receptionist for 10 years and I constantly make fun of people for saying their name … like why do I care, just tell me what you need,' another joked. Others said they just launch right into their query: 'I just say, 'Hi, how are you doing?', then proceed to ask my question'. What does an expert think? To settle the debate, spoke with Kate Heussler, a modern etiquette coach, who says the answer isn't black or white. 'Introducing yourself at the start of any call is a must,' she continues, 'especially if it's someone you haven't spoken to before or if the number is unfamiliar. 'It's like knocking on someone's door before you walk in – simple, considerate, and it sets the tone.' Heussler notes that it may even be worthwhile to do a quick intro when talking to people you know. 'If you're calling your best friend, a family member, or someone you speak to daily, diving straight into the conversation is totally fine. It's all about familiarity,' she says. 'But even then, a quick, 'Hey, it's me!' or 'me again' still adds a touch of respect and clarity'. How to introduce yourself When you do find yourself wanting to introduce yourself to a stranger over the phone, she suggests keeping it 'clear, confident and warm'. She advises: 'Lead with your name, a touch of context, and a check-in. Something like, 'Hi, it's (name) – I'm just calling to chat about (topic). Is now a good time?' It shows respect for their schedule and instantly breaks down barriers'. Other common phone call mistakes According to Heussler, other phone call missteps include skipping the check-in ('It's considerate to ask if it's a good time, especially if it's unexpected'), talking too fast or too loudly ('Slowing down just a touch makes you sound confident and clear'), and not being prepared ('Jotting down a few key points beforehand can be a game-changer').
