Latest news with #BurgerKingUK
Sky News
19-03-2025
- Business
- Sky News
Burger King UK owner in talks about Whopper of refinancing
The owner of Burger King's main UK operation is opening talks with lenders about a major refinancing nearly eight years after buying the business. Sky News has learnt that Burger King UK, which is backed by the private equity firm Bridgepoint, is seeking an additional £40m of borrowing capacity to help finance the delivery of its business plan. The refinancing, which also includes £110m of existing debt, is to be discussed with prospective lenders in the coming days. Burger King UK owns just over half of the chain's nearly 600 British outlets, with the rest owned by other franchisees. Bridgepoint has already committed £35m of fresh equity as part of Burger King UK's business plan. The company intends to open more than 30 additional restaurants and remodel 50 of the existing estate. People close to the company said it was outperforming the wider Quick-Service Restaurant market in terms of like-for-like sales growth. Burger King's Gourmet Kings range has driven sales growth in higher-margin products, while its value platform has also been growing among price-conscious consumers, the people said. The chain recently ran a promotion called Whopper Day to give away a free burger to customers who had downloaded the Burger King app. DC Advisory, the investment bank, is working with Bridgepoint and Burger King UK on the refinancing. The company has been linked with a sale or stock market listing in the past, although an exit for Bridgepoint is not thought to be imminent.
Yahoo
11-03-2025
- Business
- Yahoo
Deliverect Launches Pulse Sentinel Globally; Prevents 4,000 Monthly Downtime Incidents for Burger King UK
New automation feature helps restaurants maximise uptime, preventing thousands in lost revenue LONDON, March 11, 2025--(BUSINESS WIRE)--Deliverect, the leading global food tech SaaS company, today launched Pulse Sentinel, a powerful feature designed to eliminate unnoticed downtime on delivery platforms. Pulse Sentinel addresses a hidden threat that many restaurant operators overlook—unnoticed downtime that quietly drains revenue and disrupts operations. Through immediate alerts and automatic re-opening options, Pulse Sentinel improves uptime across all delivery apps, effectively boosting restaurant performance, fuelling growth, and protecting guest loyalty. In fact, Deliverect data shows that a restaurant brand with 100 locations will experience an average of 5% downtime during their open hours, resulting in a staggering 322 hours of downtime per week across all stores. That equates to an estimated £50,000 in lost weekly revenue—simply because locations are unknowingly offline. Brands face two types of downtime on delivery apps: desired and undesired. While desired downtime is intentional and controlled––allowing restaurants to go offline for reasons like inventory management, staff shortages, or maintenance––undesired downtime is unpredictable, caused by technical glitches, system errors, or operational issues. This unexpected downtime disrupts online ordering, leads to missed sales, and negatively impacts the customer experience. Burger King UK relies on Pulse Sentinel to combat downtime across 321 locations. They have seen a significant sales uplift, and lost sales recovered. "Downtime used to be a silent killer. Lost revenue, frustrated guests, and missed opportunities to build loyalty were adding up behind the scenes," said Jon Longobardi, Head of Digital Operations Burger King UK. "It's not just about saving lost revenue; it's about protecting our reputation and staying ahead of the competition. Last week alone, Pulse Sentinel brought our restaurants back online 892 times. With Pulse Sentinel, we're able to drive revenue and deliver exceptional experiences to our guests every single day." Additional Burger King UK results include: Boosted Sales & Delivery Growth – Automation through Pulse and Pulse Sentinel has driven significant sales uplift, fuelling Burger King UK Home Delivery expansion. Near-Perfect Uptime – Restaurant uptime improved to consistently achieving over 99% within just six months. Proactive Issue Resolution – Across Burger King's 321 UK locations operating across three delivery platforms, Pulse Sentinel actively keeps restaurants online. In the past week alone, Pulse Sentinel was triggered 892 times, guaranteeing seamless operations. Always Online, Always Ready – Pulse Sentinel automatically restores Burger King UK connectivity an average of 4,000 times per month, preventing lost sales. "Accessing reporting on total downtime was always retrospective. By the time we saw the data, the revenue was already lost. There was nothing we could do about it. With Pulse Sentinel, we can act in real time, addressing downtime in the moment—enabling our restaurants to be online, keep our guests returning to Burger King (UK), whilst maximising our delivery sales every day," Longobardi added. Following the launch of Pulse—a powerful platform that optimises store health across third-party apps with features like marketplace visibility and competitive monitoring—Deliverect has seen rapid adoption across global markets. Now, the company is taking the next step with Pulse Sentinel. This new addition gives restaurant operators a single, dedicated map to efficiently manage stores' status, and identify downtime causes. Automated re-open flows and proactive notifications eliminate the need for constant manual intervention, allowing stores to come back online swiftly and effortlessly guaranteeing maximum uptime and sustained growth. Additionally, the system quantifies the financial impact of downtime at each location, offering data-driven insights to optimises performance. "Third-party delivery is a lifeline for restaurants, but when storefronts go dark without warning, operators are left in the dark, too," said Zhong Xu, CEO of Deliverect. "For too long, brands have had no way to combat these outages, which means they've been unavoidably losing thousands of pounds in revenue every single week. We built Pulse Sentinel to change that. By providing consistent visibility and automatic re-opening options, we're putting control back into the hands of restaurant operators. No more guessing, no more missed orders—just continuous operations that keep revenue flowing and customers happy. In an industry where margins are razor-thin, this kind of control is a game changer." To learn more about Pulse Sentinel, visit ABOUT BURGER KING® UK Founded in 1954, the Burger King® brand is a global fast-food hamburger chain known for food quality and value as the only place guests can get the iconic flame-grilled Whopper® burger. In November 2017 Bridgepoint reached an agreement with Burger King Europe GmbH, an affiliate of Restaurant Brands International Inc (RBI), to become the UK master franchisee of Burger King®, with exclusive rights to the brand in the UK. As a result, a new entity was created, BURGER KING® UK. To learn more about the BURGER KING® in the UK please visit or follow us on Facebook, Instagram and Twitter. ABOUT DELIVERECT Deliverect is a global ecosystem of on and off-premise solutions for digital sales. Its API-first software helps enterprises of all sizes to sell anywhere and deliver everywhere across 52+ global markets. Currently, Deliverect powers 50,000+ establishments, including renowned chains like Burger King UK, Little Caesars, and Pret A Manger. To find out more information, visit View source version on Contacts Rebecca Mitlin803-981-4220rebecca@ Sign in to access your portfolio
