13-05-2025
CBSE Class 10, 12 Result 2025: Board commences second phase of free psychosocial counselling services
CBSE Class 10, 12 Result 2025: The Central Board of Secondary Education (CBSE) has declared the results for class 10 and class 12 Board exams on May 13, 2025. Students who appeared for this year's exams can now check and download their online marksheets, from the official websites – and other platforms like Digilocker and UMANG app.
This year, 22,21,636 students passed the Class 10 exams, achieving a pass rate of 93.66%. For Class 12, a total of 14,96,307 students successfully passed the CBSE Board exams, achieving an overall pass percentage of 88.39%.
Along with the declaration of results, the CBSE has also announced the commencement of the second phase of free psychosocial counselling services (post-result). The initiative will be available for both class 10 and class 12 students and their parents for 15 days, till May 28.
The official notice reads, 'In continuation of the first phase of CBSE Exams psychosocial counselling for Class X and Class XII students, CBSE now commences a second phase of free counselling services (post-result) for students and their parents for 15 days, i.e. till May 28, 2025.'
CBSE's psychosocial counselling service is a free support initiative designed to help Class X and XII students and their parents manage stress and anxiety related to board exams and results. It is conducted in two phases – before the exams and after the results.
The post-result phase, which runs for 15 days after results are announced, provides tele-counselling through a dedicated team of professionals.
According to a statement from the Board, this phase includes a team of 65 qualified professionals-51 based in India and 14 from abroad.
The team includes principals, trained counselors, special educators from CBSE-affiliated government and private schools. It will also include sessions from psychologists from India and abroad, 'delivering remote, tele-counselling assistance on voluntary basis.'
The CBSE provides a range of support services to help students manage exam-related stress and improve overall well-being:
24/7 Interactive Voice Response System (IVRS): Students can access free guidance on stress management, time management, and commonly asked queries anytime via the toll-free IVRS number 1800-11-8004.
Tele-Counselling Services: A dedicated team of principals, counsellors, and psychologists offers voluntary tele-counselling support. This service is available from Monday to Saturday, 9:30 am to 5:30 pm, and is designed to help students with emotional concerns and exam-related anxiety.
Podcasts and Audio-Visual Resources: CBSE hosts a variety of bilingual podcasts and video content on its official website. These cover important topics such as coping with exam stress, preparation tips, and mental health strategies, and can be accessed anytime by visiting the CBSE portal.
CBSE has advised candidates and their parents to visit the dedicated 'Counselling' link on the official website ( and the Board's YouTube Channel (CBSE HQ).
