Latest news with #CarenetHealth
Business Wire
06-05-2025
- Business
- Business Wire
Carenet Health Opens First Dedicated Facility in the Philippines, Advancing Global Healthcare Engagement
SAN ANTONIO, Texas--(BUSINESS WIRE)--Carenet Health, a global leader in tech-enabled healthcare services, proudly announces the opening of its first dedicated facility in Makati City, Philippines. This 39,000-square-foot state-of-the-art center marks a major milestone in Carenet's growth and underscores its commitment to providing operational excellence and enhanced healthcare engagement on a global scale. A Facility Built for a Better Tomorrow Strategically situated in Ayala's Circuit Corporate Center, the new Makati facility is designed to drive both exceptional employee engagement and world-class client service. Featuring over 500 seats, cutting-edge conference facilities, a custom client lounge, and wellness-focused spaces like nap rooms, game rooms and an in-center dining area, this facility prioritizes workforce satisfaction and productivity. 'Having our own dedicated center has given immense pride to our team members while allowing us to deliver operations that fully align with Carenet's mission and values,' said Jaja Atienza, Senior Director of Operations for the Philippines. Perched on the 17th and 18th floors, the space boasts panoramic views of Makati City and seamlessly integrates into the bustling urban landscape of residential, commercial, and retail offerings, further enhancing its prime location. Aligned with a Rightshoring Strategy This expansion reflects Carenet's adoption of a strategic 'rightshoring' model, which combines farshore, nearshore, and onshore operations to optimize cost efficiency and elevate service levels. The Philippines' strong healthcare talent pool, cultural compatibility, and ability to scale quickly enables Carenet to meet the growing needs of its payer and provider clients. 'Carenet's rightshoring strategy empowers healthcare organizations to reduce costs while enhancing patient outcomes through impactful, scalable solutions. This approach ensures operational continuity, drives efficiency, and enables us to recruit top talent who are aligned with client success,' said Christopher Rogers, Carenet Chief Operating Officer. Empowering Healthcare Engagement Through Advanced Capabilities From the Philippines, Carenet delivers critical healthcare engagement services to leading payers, providers, and health services organizations, utilizing advanced AI, actionable insights, and 24/7 global support models. Key capabilities of this facility include: 24/7 Support Operations: Around-the-clock availability ensures uninterrupted patient and member engagement. Client-Aligned Operations: Services such as complex scheduling, medication adherence support, and care coordination are designed to integrate seamlessly with client workflows. Secure and Compliant Excellence: Carenet adheres to the highest standards of cybersecurity, including HITRUST certification and HIPAA compliance, ensuring patient data stays secure and processed exclusively onshore. With this multi-layered operational approach, clients benefit from improved operational efficiencies, lower administrative costs, and better health outcomes for their patients and members. Continuing Our Commitment to Global Growth Initially establishing a presence in the Philippines in 2020, Carenet's investment in this dedicated facility signals not only confidence in the region but also the company's long-term vision to transform healthcare ecosystems through innovation and collaboration. 'This facility represents a deeper promise to our clients and partners. By expanding globally, we're ensuring that we remain agile and responsive to an evolving healthcare landscape while delivering meaningful outcomes,' said Rogers. About Carenet Health For over 20 years, Carenet Health has partnered with leading payers, providers, and health-tech organizations to drive meaningful business and health outcomes. Combining cutting-edge technology, data-driven orchestration, clinical expertise, and an empowered workforce, Carenet delivers measurable improvements in engagement and efficiency. Learn more at
Yahoo
22-04-2025
- Business
- Yahoo
Carenet Health Acquires Balto Health Services, Expanding Powerful Capabilities for Healthcare Organizations of Any Size
SAN ANTONIO, April 22, 2025--(BUSINESS WIRE)--Carenet Health (Carenet), a leader in tech-enabled healthcare services, today announced the acquisition of Balto Health Services (Balto), a healthcare engagement provider with operations in the US and El Salvador. This strategic move bolsters Carenet's ability to deliver customized, bilingual managed services to start-up and mid-sized healthcare businesses looking to elevate their member/patient experiences. Balto has unique expertise in meeting the needs of budding payer, provider and health tech companies, particularly those serving Medicare, Medicaid and government-sponsored populations, with agility and speed to market. "This acquisition represents more than just growth for Carenet," said John Erwin, CEO of Carenet. "It's a catalyst to enable more of America's great and growing healthcare companies to deliver better care at a lower cost. Balto's proven capabilities, particularly in bilingual patient and member engagement, align seamlessly with Carenet's mission, portfolio and roster of enterprise clients. Together, we'll accelerate value-based healthcare transformation and empower organizations of any size to succeed." Balto Health Services' founder and CEO, Carlos Baltodano, echoed this sentiment, noting, "We're thrilled to join forces with Carenet. Combining Balto's passion for personalized service and taking on unique challenges with Carenet's leading technology and extensive resources opens the door to support a broader spectrum of companies that are seizing critical opportunities to improve our healthcare system." With enhanced offerings, a nimble startup mindset, Spanish-speaking capabilities and expanded geographic footprint, Carenet is well-positioned to meet evolving healthcare industry demands at scale. Balto's clients will not only benefit from enhanced agility but also gain access to leading technology, insight-led orchestration and operational excellence, developed in partnership with hundreds of premier healthcare organizations. The new business unit will operate within Carenet as "Carenet Launch" under Baltodano's leadership and maintain its strong operational presence in Biloxi, Mississippi, and El Salvador. About Carenet Health For more than 20 years, Carenet Health has partnered with leading payers, providers and health tech and services companies to power the business of healthcare. Carenet combines world-class technology, data insights, AI automation, clinical expertise and skilled teams around the globe to measurably improve engagement, efficiency and meaningful business and health outcomes. For more information, visit View source version on Contacts For media inquiries:Skip DampierVP, Marketing(214) 356-9091sdampier@
Yahoo
25-02-2025
- Business
- Yahoo
Carenet Health Appoints Steven Amaya as Chief Financial Officer for Its Next Phase of Strategic Growth & Innovation
SAN ANTONIO, February 25, 2025--(BUSINESS WIRE)--Carenet Health, a leading tech-enabled healthcare services company, proudly announces the appointment of Steven Amaya as Chief Financial Officer (CFO). This strategic addition to the executive leadership team positions Carenet for another year of rapid growth in partnership with the country's leading payer, provider, and healthcare technology and services companies. Amaya brings an impressive track record of financial leadership, advancement and digital transformation. Most recently serving as the Chief Accounting Officer at TaskUs, he played a pivotal role in driving organizational success, including a successful IPO, acquisition by Blackstone, and global expansion into multiple countries. Known for his ability to deliver results in fast-paced, complex, international environments, Steve harnesses financial expertise to build scalable frameworks and drive sustainable growth. His expertise aligns with Carenet's ongoing mission to redefine the business of healthcare by delivering leading-edge, consumer-centric solutions that combine technology, AI automation, and clinical expertise to enable clients' success. "Steve's addition reflects our commitment to strengthening Carenet's foundation, leaning into our world-class tech platform, expanding our geo-diverse capabilities, and setting bold goals for the future," said John Erwin, Carenet CEO. "Our expansive roster of enterprise clients deserve partners that forge ahead of their needs and deliver meaningful business and consumer value on their terms. It is critical we continue to challenge ourselves to support them in new ways and drive toward lower-cost, performance-based models." At Carenet, Amaya will lead the Finance and Accounting teams. "I am thrilled to join Carenet at such a pivotal time in healthcare. Our impressive digital technology coupled with incredible healthcare-focused experience presents huge potential for innovation in the industry," said Amaya. "I'm looking forward to helping our company take an even stronger leadership position as we help drive cost optimization and revenue growth for our clients." Amaya joins the Carenet C-Suite this month, soon after Alan Poenitske was announced as Chief Strategy Officer. These two appointments underscore the company's focus on consumerism and value-based care enablement – to empower healthcare clients' success by helping transform how healthcare business gets done and outcomes are achieved. About Carenet Health For more than 20 years, Carenet Health has partnered with 500+ premier payers, providers, and healthcare technology and services enterprises to measurably improve engagement, efficiency, and meaningful business and health outcomes. Carenet combines AI-powered technology, insight-led orchestration, and experienced clinical operations to deliver high-tech, high-touch solutions. It was recently recognized as a Major Contender in Everest Group's PEAK Matrix® for Patient and Member Engagement Platforms. Learn more about how Carenet is powering the business of healthcare at View source version on Contacts For media inquiries, please contact: Skip Dampier, VP - Marketing(214) 356-9091sdampier@
