Latest news with #ChaseConsumerBanking
Globe and Mail
31-07-2025
- Business
- Globe and Mail
Chase Celebrates Major Milestone in its Multi-Billion Dollar Retail Expansion
JPMorganChase today celebrated the construction of its 1,000 th branch since launching its market expansion initiative in 2018, marking a significant milestone toward improving access to financial services across the nation. At a ribbon-cutting ceremony in Charlotte, North Carolina, JPMorganChase executives joined local community members to officially open the new branch and highlight the positive impact Chase branches have on local neighborhoods. 'Every day, nearly one million customers visit our branches to manage their finances or get advice on how to save, spend and grow their money,' said Jennifer Roberts, CEO of Chase Consumer Banking. 'We are very proud of the role we play to serve these customers while providing opportunities for long-term economic growth through construction, community investments and local hiring.' Chase will continue expanding its presence in low-to-moderate income and rural communities with limited access to traditional banking services, as well as markets such as Boston, Charlotte, Philadelphia, Raleigh and Washington, D.C. Over the past seven years, Chase has opened more branches than all large bank peers combined, bringing affordable and convenient financial services to communities in all lower 48 states. Today, Chase covers more Americans than any other bank, with 68% of the U.S. population within an accessible drive time to one of its branches. The bank is on track to meet its goal of 500 new branches by early 2027, contributing to its long-term plans of reaching 75% of the national population within an accessible drive and over 50% within each state. Chase Branches: Catalysts for Economic Growth Chase branches are more than just financial service providers; they are vital engines driving economic activity and supporting local communities. JPMorganChase's internal research highlights the substantial impact these branches have on lending, employment, customer engagement and deposit balances. Annually, Chase branches originate billions in business and home loans, directly fueling local lending activity and fostering economic growth in surrounding areas. With a workforce of around 50,000 customer-facing staff, Chase branches offer significant employment opportunities, bolstering the local economy. Chase branches also play a pivotal role in supporting local economic activity and retail spending, serving approximately 300 million visiting customers each year and handling around 900 million transactions. These findings reveal that new branches have stronger retail activity and marked increases in business activity, mortgage originations and household income in areas with Chase branches compared to matched areas without them. "We've long recognized that our branches serve as storefronts for all our capabilities across the firm, from banking to lending to wealth management and business formation," Roberts added. "What's truly exciting is seeing them act as catalysts for economic activity in the communities we serve." When this expansion is completed, Chase will have added more than 1,100 branches, renovated 4,300 locations, entered 80 markets and hired more than 10,500 employees to its Consumer Bank team since 2018. 'Our commitment to local communities extends beyond providing financial services,' said Tom Horne, Head of Consumer Branch Banking at Chase. 'From construction to day-to-day branch operations, we hire locally, ensuring that our expansion directly contributes to the economic vitality of the areas we serve. We're not just building branches; we are investing in the long-term health and future of our communities.' Chase is actively hiring to support these new branches, building on its more than 50,000 local bankers, advisors, business relationship managers and branch managers, who together operate as a local team of experts to serve customer needs. Chase offers $20 – $25 per hour, depending on work location, as minimum base pay for U.S. overtime-eligible employees, as well as a comprehensive benefits package that is valued on average at approximately $19,500 per employee. The bank offers a variety of different branch formats, depending on the specific needs of the community. Some locations include meeting rooms and private spaces for personal conversations, while high-volume, full-service branches feature multiple transaction windows. Chase also operates 19 Community Centers across the country as part of an overall effort to expand access to banking, tools and advice to people who might not otherwise have access to them. These Community Centers are part of Chase's community-inspired branch network, which includes 300 locations in underserved areas. Ramping Up Affluent Offering In addition to the new branches, Chase is expanding its affluent offering by opening new J.P. Morgan Financial Centers in many markets across the country, bringing a highly personalized level of service to millions of potential clients. The bank plans to have 31 Financial Centers open by the end of next year. Today, Chase serves nearly 80 million consumers and close to 6 million small businesses with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. To check for updates or to learn more about Chase's branches, products and services, please visit About Chase Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading financial services firm based in the United States of America with assets of $4.6 trillion and operations worldwide. Chase serves more than 85 million consumers and 7 million small businesses, with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: Nearly 5,000 branches in 48 states and the District of Columbia, nearly 15,000 ATMs, mobile, online and by phone. For more information, go to
Associated Press
27-05-2025
- Business
- Associated Press
JPMorganChase Accelerates Affluent Offering by Opening 14 New Financial Centers in Four States
NEW YORK--(BUSINESS WIRE)--May 27, 2025-- JPMorganChase today announced it is expanding its affluent banking offering by opening 14 new J.P. Morgan Financial Centers across four states, bringing a uniquely tailored and high-touch experience to millions of potential clients. JPMorganChase leaders will officially open the new centers this week in California, Florida, Massachusetts and New York in local ribbon-cutting ceremonies. Combined with the two J.P. Morgan Financial Centers that opened in late 2024, the firm has a total of 16 locations, with plans to nearly double that by the end of next year. 'Through these Financial Centers, we are redefining how affluent clients are served, offering a highly personalized level of service that is backed by the global capabilities of JPMorganChase,' said Jennifer Roberts, CEO of Chase Consumer Banking. J.P. Morgan Financial Centers are the newest branch format from the nation's largest bank, thoughtfully designed to cater to the needs of affluent clients. Each location features private meeting spaces and distinctive finishes, creating an environment of privacy, sophistication and comfort. Clients who qualify for the J.P. Morgan Private Client offering will benefit from personalized support from a dedicated Senior Private Client Banker who brings the full breadth of JPMorganChase's expertise and extensive banking and wealth management offerings to each and every relationship. 'When we meet with clients, they consistently say they want a relationship that spans across banking, lending and investments, and provides a seamless experience as they navigate the complexities of managing and growing wealth,' Roberts said. 'These new Financial Centers offer a highly personalized service model, providing greater flexibility to meet clients' needs with exceptional attention and care.' A New Standard in Affluent Banking JPMorganChase has been steadily expanding its affluent offering to help clients build better futures for themselves and their families by continuing to offer best-in-class services, products and benefits, based on relationship value. Chase Private Client is a relationship product designed for clients with $150,000 or more in qualifying deposit and investment balances. It is available in all 5,000 Chase branches nationwide. J.P. Morgan Private Client introduces the next level of affluent relationship offerings for clients with more than $750,000 in qualifying deposit and investment balances. Clients receive highly personalized attention from a dedicated banker and a seasoned team of experts across personal banking, business banking, lending and planning. This dedicated partnership includes J.P. Morgan Wealth Management advisors, who deliver industry-leading investment advice and solutions. J.P. Morgan Private Client services are available at the new Financial Centers, and in 14 remote offices nationwide. The office-based model, inspired by First Republic, caters to clients who may find it difficult to meet in person. Each office is led by a Relationship Manager, providing a single point of contact with dedicated support. 'The power of our coverage model means we can serve affluent clients according to their personal preferences,' said Stevie Baron, Head of Affluent Banking. 'Clients can visit a Financial Center, or work with a Relationship Manager in one of our office locations, if that is more convenient. We're excited to expand this new service model across our Financial Centers and remote offices to deliver highly personalized care and full access to the capabilities that JPMorganChase can offer in service of our clients' ambitions for their wealth and legacies.' New Financial Centers Located in Prominent Locations The new Financial Centers are primarily former First Republic locations that were acquired in May 2023. They include some of the most prominent locations in America, including Palm Beach, Florida; Napa, California; Madison Avenue, New York; and Cambridge, Massachusetts. Clients without a nearby Financial Center can still access all the benefits of a J.P. Morgan Private Client relationship through Relationship Managers in offices designed to support clients remotely. To learn more and access a list of J.P. Morgan Financial Center locations, please visit . JPMorganChase Tailors its Branch Network to Meet Client Needs Chase branches operate in several different formats, depending on the specific needs of clients and the community. Some locations include meeting rooms and private spaces for personal conversations, while high-volume, full-service branches feature multiple transaction windows. Chase also operates 19 Community Centers across the country as part of an overall effort to expand access to banking, tools and advice to people who might not otherwise have access to them. These Community Centers are part of Chase's community-inspired branch network, which includes 300 locations in underserved areas. 'We firmly believe that our strategy of an extensive branch network, combined with great digital capabilities, and a team of experts who can advise customers on a variety of topics, leaves us uniquely positioned to be the primary financial partner for our customers today, tomorrow and for many years to come,' Roberts said. Chase has the largest branch network in the United States and is the only bank to have branches in all lower 48 states. Last year Chase opened more than 150 branches and is well on its way to meeting its goal of opening 500 new branches by the end of 2027. About Chase Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading financial services firm based in the United States of America with assets of $4.4 trillion and operations worldwide. Chase serves more than 84 million consumers and 7 million small businesses, with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: Nearly 5,000 branches in 48 states and the District of Columbia, more than 15,000 ATMs, mobile, online and by phone. For more information, go to . View source version on CONTACT: Jerry Dubrowski [email protected] Iba Reller [email protected] KEYWORD: NEW YORK UNITED STATES NORTH AMERICA INDUSTRY KEYWORD: BANKING ASSET MANAGEMENT PROFESSIONAL SERVICES FINANCE SOURCE: JPMorgan Chase & Co. Copyright Business Wire 2025. PUB: 05/27/2025 11:16 AM/DISC: 05/27/2025 11:16 AM
