22-04-2025
RTN thanks complainants for backing hosp hygiene
Jaipur: Udaipur's RNT Medical College has developed a system to greet complainants with an instant thank you message via email from the principal of the medical college for supporting the institute's cleanliness efforts. The patients or their attendants who upload images of unclean hospital premises are recognised as "Chikitsalay Mitra".
The initiative is part of the "
Mera Aspatal Meri Jimmedari
" programme launched by RNT Medical College in its attached hospitals in Udaipur to improve cleanliness, service efficiency, and public trust in hospital management.
Chief minister Bhajan Lal Sharma presented an award to RNT Medical College for the initiative at a function organised Monday, Civil Services Day.
According to the RNT Medical College officials, Chikitsalay Mitra recognition motivates people and hospital staff to report issues responsibly. The hospital's control room contacts complainants directly for grievance redressal and feedback. TNN