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Maintenance Transformation: Leverage AI and Digital Tools to Preserve Knowledge and Reduce Downtime
Maintenance Transformation: Leverage AI and Digital Tools to Preserve Knowledge and Reduce Downtime

National Post

time15-05-2025

  • Business
  • National Post

Maintenance Transformation: Leverage AI and Digital Tools to Preserve Knowledge and Reduce Downtime

Article content Article content SAN FRANCISCO — MaintainX, the leading maintenance and asset management platform, today released its second annual State of Industrial Maintenance report, revealing how teams are leveraging AI and shifting strategies to tackle the ongoing talent shortage and surging repair costs. Article content Based on insights from 1,320 maintenance professionals across the U.S. and Canada, the report reveals that industrial maintenance is undergoing a major transformation. Article content 'Industrial maintenance is shifting from reactive troubleshooting to strategic future-proofing,' said Chris Turlica, CEO and co-founder of MaintainX. 'While facilities are making impressive progress reducing downtime incidents, they're simultaneously battling increased costs and expertise gaps. MaintainX's AI-powered platform not only streamlines operations but also preserves critical knowledge and accelerates the transition to predictive maintenance strategies.' Article content AI is rapidly gaining traction as a core component of industrial maintenance programs. The report reveals that 65% of organizations expect to implement AI-powered maintenance solutions by 2026. Currently, 44% have either adopted or are piloting AI technologies, with another 21% evaluating options or planning implementation in the next 12 months. Article content Notably, companies experiencing more downtime than expected are more than twice as likely to fully implement AI across multiple maintenance processes (40%) than those with less downtime (18%). Article content 'It's telling that companies experiencing higher-than-expected downtime are twice as likely to fully implement AI across their maintenance processes. Organizations are recognizing that AI doesn't just reduce breakdowns—it preserves critical knowledge as experienced workers retire, which addresses the industry's most pressing challenge,' said Turlica. Article content While 71% of leaders say preventive maintenance is a core strategy, less than 35% allocate the majority of their maintenance time to it. Most teams (58%) still spend more than half their time reacting to breakdowns. Article content 'In a lot of facilities, maintenance teams tend to be firefighters. Something breaks and they go and fix it, versus trying to be proactive and stay on top of the maintenance to prevent breakage,' explained Jeremiah Dotson, equipment maintenance technician manager at Amfab Steel, who was interviewed for the report. Article content MaintainX helps close this execution gap by automating scheduling, surfacing preventive work, and turning reactive routines into data-driven strategies. Article content Although 74% of facilities reported stabilized or decreased downtime, 31% saw their downtime costs increase. Key cost drivers include: Article content Deteriorating equipment (fixed assets now average 24 years old, the highest since 1947) Rising parts and shipping expenses Labor shortages and wage increases Article content Despite these headwinds, organizations are doubling down on maintenance as a strategic priority. 32% expect team size increases, and only 4% anticipate reductions, a signal that maintenance is no longer viewed as a cost center, but as a competitive advantage. Article content Facilities that successfully reduced costs shared three key tactics: Article content Implementing an Enterprise Asset Management (EAM) or Computerized Maintenance Management System (CMMS) Improving parts and inventory management Embracing Total Productive Maintenance (TPM) and Lean practices Article content 'We're able to reduce downtime due to long lead times on spare parts orders because we can catch those things a lot sooner,' said Julie Lisea, operations administrator at Maas Energy Works. 'I run a parts report weekly on MaintainX. I can reconcile parts across four states in 20 minutes.' Article content Download the full State of Industrial Maintenance 2025 report to uncover actionable strategies for reducing downtime costs and implementing AI in maintenance programs. Article content Headquartered in San Francisco, MaintainX is a technology company pioneering a mobile-first approach to intelligent maintenance and operations management. It empowers frontline teams to manage work orders, assets, parts inventory, and purchase orders more efficiently, reducing unexpected downtime and boosting production capacity. MaintainX leverages AI and IIoT to connect asset and work data, providing real-time insights that drive proactive maintenance and operational excellence for 10K+ customers across physical asset-driven industries. MaintainX operates in North America with additional support worldwide. MaintainX is reimagining how maintenance and operations can be designed and managed to address the realities of today and the future ahead. For more information, visit Article content Article content Article content Article content Article content Article content

Maintenance Transformation: Leverage AI and Digital Tools to Preserve Knowledge and Reduce Downtime
Maintenance Transformation: Leverage AI and Digital Tools to Preserve Knowledge and Reduce Downtime

Yahoo

time15-05-2025

  • Business
  • Yahoo

Maintenance Transformation: Leverage AI and Digital Tools to Preserve Knowledge and Reduce Downtime

MaintainX's 2025 State of Industrial Maintenance report shows 65% of organizations planning to adopt intelligent maintenance solutions by 2026 amid rising repair costs SAN FRANCISCO, May 15, 2025--(BUSINESS WIRE)--MaintainX, the leading maintenance and asset management platform, today released its second annual State of Industrial Maintenance report, revealing how teams are leveraging AI and shifting strategies to tackle the ongoing talent shortage and surging repair costs. Based on insights from 1,320 maintenance professionals across the U.S. and Canada, the report reveals that industrial maintenance is undergoing a major transformation. "Industrial maintenance is shifting from reactive troubleshooting to strategic future-proofing," said Chris Turlica, CEO and co-founder of MaintainX. "While facilities are making impressive progress reducing downtime incidents, they're simultaneously battling increased costs and expertise gaps. MaintainX's AI-powered platform not only streamlines operations but also preserves critical knowledge and accelerates the transition to predictive maintenance strategies." AI Adoption Surges as Downtime Solution AI is rapidly gaining traction as a core component of industrial maintenance programs. The report reveals that 65% of organizations expect to implement AI-powered maintenance solutions by 2026. Currently, 44% have either adopted or are piloting AI technologies, with another 21% evaluating options or planning implementation in the next 12 months. Notably, companies experiencing more downtime than expected are more than twice as likely to fully implement AI across multiple maintenance processes (40%) than those with less downtime (18%). "It's telling that companies experiencing higher-than-expected downtime are twice as likely to fully implement AI across their maintenance processes. Organizations are recognizing that AI doesn't just reduce breakdowns—it preserves critical knowledge as experienced workers retire, which addresses the industry's most pressing challenge," said Turlica. The Preventive Maintenance Execution Gap While 71% of leaders say preventive maintenance is a core strategy, less than 35% allocate the majority of their maintenance time to it. Most teams (58%) still spend more than half their time reacting to breakdowns. "In a lot of facilities, maintenance teams tend to be firefighters. Something breaks and they go and fix it, versus trying to be proactive and stay on top of the maintenance to prevent breakage," explained Jeremiah Dotson, equipment maintenance technician manager at Amfab Steel, who was interviewed for the report. MaintainX helps close this execution gap by automating scheduling, surfacing preventive work, and turning reactive routines into data-driven strategies. Downtime Decreasing, But Costs Continue to Rise Although 74% of facilities reported stabilized or decreased downtime, 31% saw their downtime costs increase. Key cost drivers include: Deteriorating equipment (fixed assets now average 24 years old, the highest since 1947) Rising parts and shipping expenses Labor shortages and wage increases Despite these headwinds, organizations are doubling down on maintenance as a strategic priority. 32% expect team size increases, and only 4% anticipate reductions, a signal that maintenance is no longer viewed as a cost center, but as a competitive advantage. Proven Strategies for Reducing Downtime Costs Facilities that successfully reduced costs shared three key tactics: Implementing an Enterprise Asset Management (EAM) or Computerized Maintenance Management System (CMMS) Improving parts and inventory management Embracing Total Productive Maintenance (TPM) and Lean practices "We're able to reduce downtime due to long lead times on spare parts orders because we can catch those things a lot sooner," said Julie Lisea, operations administrator at Maas Energy Works. "I run a parts report weekly on MaintainX. I can reconcile parts across four states in 20 minutes." Download the full State of Industrial Maintenance 2025 report to uncover actionable strategies for reducing downtime costs and implementing AI in maintenance programs. About MaintainX Headquartered in San Francisco, MaintainX is a technology company pioneering a mobile-first approach to intelligent maintenance and operations management. It empowers frontline teams to manage work orders, assets, parts inventory, and purchase orders more efficiently, reducing unexpected downtime and boosting production capacity. MaintainX leverages AI and IIoT to connect asset and work data, providing real-time insights that drive proactive maintenance and operational excellence for 10K+ customers across physical asset-driven industries. MaintainX operates in North America with additional support worldwide. MaintainX is reimagining how maintenance and operations can be designed and managed to address the realities of today and the future ahead. For more information, visit MaintainX® is a registered trademark of MaintainX Inc. View source version on Contacts For media inquiries: press@

Maintenance Transformation: Leverage AI and Digital Tools to Preserve Knowledge and Reduce Downtime
Maintenance Transformation: Leverage AI and Digital Tools to Preserve Knowledge and Reduce Downtime

Business Wire

time15-05-2025

  • Business
  • Business Wire

Maintenance Transformation: Leverage AI and Digital Tools to Preserve Knowledge and Reduce Downtime

SAN FRANCISCO--(BUSINESS WIRE)--MaintainX, the leading maintenance and asset management platform, today released its second annual State of Industrial Maintenance report, revealing how teams are leveraging AI and shifting strategies to tackle the ongoing talent shortage and surging repair costs. "Organizations are recognizing that AI doesn't just reduce breakdowns—it preserves critical knowledge as experienced workers retire, which addresses the industry's most pressing challenge." Based on insights from 1,320 maintenance professionals across the U.S. and Canada, the report reveals that industrial maintenance is undergoing a major transformation. "Industrial maintenance is shifting from reactive troubleshooting to strategic future-proofing," said Chris Turlica, CEO and co-founder of MaintainX. "While facilities are making impressive progress reducing downtime incidents, they're simultaneously battling increased costs and expertise gaps. MaintainX's AI-powered platform not only streamlines operations but also preserves critical knowledge and accelerates the transition to predictive maintenance strategies." AI Adoption Surges as Downtime Solution AI is rapidly gaining traction as a core component of industrial maintenance programs. The report reveals that 65% of organizations expect to implement AI-powered maintenance solutions by 2026. Currently, 44% have either adopted or are piloting AI technologies, with another 21% evaluating options or planning implementation in the next 12 months. Notably, companies experiencing more downtime than expected are more than twice as likely to fully implement AI across multiple maintenance processes (40%) than those with less downtime (18%). "It's telling that companies experiencing higher-than-expected downtime are twice as likely to fully implement AI across their maintenance processes. Organizations are recognizing that AI doesn't just reduce breakdowns—it preserves critical knowledge as experienced workers retire, which addresses the industry's most pressing challenge,' said Turlica. The Preventive Maintenance Execution Gap While 71% of leaders say preventive maintenance is a core strategy, less than 35% allocate the majority of their maintenance time to it. Most teams (58%) still spend more than half their time reacting to breakdowns. "In a lot of facilities, maintenance teams tend to be firefighters. Something breaks and they go and fix it, versus trying to be proactive and stay on top of the maintenance to prevent breakage," explained Jeremiah Dotson, equipment maintenance technician manager at Amfab Steel, who was interviewed for the report. MaintainX helps close this execution gap by automating scheduling, surfacing preventive work, and turning reactive routines into data-driven strategies. Downtime Decreasing, But Costs Continue to Rise Although 74% of facilities reported stabilized or decreased downtime, 31% saw their downtime costs increase. Key cost drivers include: Deteriorating equipment (fixed assets now average 24 years old, the highest since 1947) Rising parts and shipping expenses Labor shortages and wage increases Despite these headwinds, organizations are doubling down on maintenance as a strategic priority. 32% expect team size increases, and only 4% anticipate reductions, a signal that maintenance is no longer viewed as a cost center, but as a competitive advantage. Proven Strategies for Reducing Downtime Costs Facilities that successfully reduced costs shared three key tactics: Implementing an Enterprise Asset Management (EAM) or Computerized Maintenance Management System (CMMS) Improving parts and inventory management Embracing Total Productive Maintenance (TPM) and Lean practices 'We're able to reduce downtime due to long lead times on spare parts orders because we can catch those things a lot sooner,' said Julie Lisea, operations administrator at Maas Energy Works. 'I run a parts report weekly on MaintainX. I can reconcile parts across four states in 20 minutes.' Download the full State of Industrial Maintenance 2025 report to uncover actionable strategies for reducing downtime costs and implementing AI in maintenance programs. About MaintainX Headquartered in San Francisco, MaintainX is a technology company pioneering a mobile-first approach to intelligent maintenance and operations management. It empowers frontline teams to manage work orders, assets, parts inventory, and purchase orders more efficiently, reducing unexpected downtime and boosting production capacity. MaintainX leverages AI and IIoT to connect asset and work data, providing real-time insights that drive proactive maintenance and operational excellence for 10K+ customers across physical asset-driven industries. MaintainX operates in North America with additional support worldwide. MaintainX is reimagining how maintenance and operations can be designed and managed to address the realities of today and the future ahead. For more information, visit MaintainX ® is a registered trademark of MaintainX Inc.

MaintainX Named to G2's Best Software Awards
MaintainX Named to G2's Best Software Awards

Yahoo

time19-02-2025

  • Business
  • Yahoo

MaintainX Named to G2's Best Software Awards

CMMS and EAM Innovation Powers MaintainX's Recognition in G2's Fastest-Growing Products for 2025 SAN FRANCISCO, February 19, 2025--(BUSINESS WIRE)--MaintainX, the leading maintenance and asset management platform, has been awarded a G2 2025 Best Software Award. The recognition comes as the company continues to transform how reliability teams manage maintenance operations and prevent costly equipment downtime. As the world's largest and most trusted software marketplace, G2 reaches 100 million buyers annually. Its Best Software Awards recognize the top companies and products shaping the future of technology, using real user feedback to determine the best-performing software solutions in each category. MaintainX is a maintenance (CMMS) and asset management (EAM) platform built to meet the evolving needs of today's industrial workforce. By seamlessly integrating AI and IIoT capabilities, the platform enables real-time collaboration between frontline teams, automates work orders, and provides actionable insights for predictive maintenance. The company's innovative approach to connecting asset and work data has made it the trusted solution for over 10,000 organizations worldwide, from multi-site manufacturing facilities and distribution centers to Fortune 500 food and beverage chains and global automotive brands. MaintainX's mission of achieving 'zero downtime' is transforming how frontline teams work, get insights, and keep operations running. "Every piece of software we build at MaintainX starts with a simple question: will this help the maintenance professionals who keep our world's critical operations running?" said Chris Turlica, CEO and co-founder of MaintainX. "The G2 recognition validates what matters most — that we're delivering real value to our users in the field. While the award is a tremendous honor, the true achievement is the hundreds of thousands of maintenance teams who are using our platform to capture, share, and act on key operational knowledge. When facilities run smoother and workers are safer because they have instant access to the insights they need, that's what drives us forward. This recognition belongs to every maintenance professional who has trusted us to help them work smarter." "The stakes for choosing the right business software are higher than ever," said Godard Abel, CEO and co-founder of G2. "With over 180,000 software products and services listings and 2.8 million verified user reviews in the G2 marketplace, we're proud to help companies navigate these critical choices with insights rooted in authentic customer feedback. The 2025 Best Software Award winners represent the very best in the industry, standing out for their exceptional performance and customer satisfaction. Congratulations to this year's honorees." G2's 2025 Best Software Awards feature dozens of lists, ranking software vendors and products using G2's proprietary algorithm based on G2's verified user reviews and publicly available market presence data. To be eligible for the Best Software Awards, a software company or product must have received at least one approved review during the 2024 calendar year and appear on a G2 Grid. Scores reflect only data from reviews submitted during this evaluation period. To learn more, view G2's 2025 Best Software Awards and read more about G2's methodology. This recognition follows a year of strong momentum for MaintainX, which was recently ranked in the top 50 of the Deloitte Technology Fast 500 and named the third fastest-growing private company in the Bay Area by the San Francisco Business Times. In G2's Winter 2025 report, MaintainX was also ranked as the #1 CMMS and EAM platform, further solidifying its leadership in maintenance and asset management technology. The company continues to innovate to support industrial teams and, earlier this month, launched MaintainX CoPilot, an AI-powered assistant that turns dense manuals into clear work orders and provides technicians with the answers they need, instantly. About MaintainX Founded in 2018, MaintainX is the leading maintenance and asset management platform designed specifically for industrial and frontline teams. It helps companies streamline maintenance operations, improve asset management, and manage regulatory compliance and audits — all while delivering insights that can improve the bottom line. As a mobile-first platform trusted by over 10,000 customers worldwide, it delivers a modern solution for maintenance, reliability, and operations teams. MaintainX is reimagining industrial maintenance and operations to address the realities of today and the future ahead. For more information, visit MaintainX® is a registered trademark of MaintainX Inc. About G2 G2 is the world's largest and most trusted software marketplace. More than 100 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business — including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit and follow us on X and LinkedIn. View source version on Contacts Media Contacts Jenny Gardynski at G2press@ MaintainXpress@

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