Latest news with #ClarionHousing
Yahoo
6 days ago
- General
- Yahoo
Housing firm apologises after raw sewage flood
A housing association has promised to launch a review after it failed to immediately deal with two raw sewage leaks at a residential building in East Sussex. There was two sewage leaks in the basement, bin and bike storage area of a block of flats on Kingsway in Hove over the past month. Resident Dr Dorina Cadar told BBC South East that Clarion Housing Group failed to take action following the first leak for "almost four or five days", and only acted swiftly after the second following a political intervention. Clarion acknowledged that the "disruption of services over the weekend should have been resolved more promptly". Dr Cadar said that, given the delays in fixing the first leak, residents decided to reach out to Hove and Portslade MP Peter Kyle after the second on 27 May, which she said accelerated a resolution, with Clarion organising a jet wash for last Friday. However, Dr Cadar said the jet wash "triggered the fire alarm" which resulted in a complete shutdown of the fire safety system. In addition, she claimed there were no functioning lifts, hot water or gas in the building between Friday evening and Sunday night. While the water and lifts were restored on Sunday night, Dr Cadar said she was unsure if the fire alarm was working. She credited Mr Kyle and his caseworker for going "above and beyond" to help resolve what represented a "serious health risk", she added. A spokesperson for Clarion apologised to the residents. "The disruption of services over the weekend should have been resolved more promptly and we'll be reviewing what went wrong to prevent this happening in future," they said. "Following complaints from the residents, from 1 April we have taken control of managing all services in-house. We're fully committed to providing a good level of service for our residents and will continue to work at pace to address the concerns raised." Follow BBC Sussex on Facebook, on X, and on Instagram. Send your story ideas to southeasttoday@ or WhatsApp us on 08081 002250. Residents complain of waits for home maintenance Clarion Housing Group
BBC News
6 days ago
- General
- BBC News
Clarion apologises for delay in fixing sewage leaks at Hove flats
A housing association has promised to launch a review after it failed to immediately deal with two raw sewage leaks at a residential building in East was two sewage leaks in the basement, bin and bike storage area of a block of flats on Kingsway in Hove over the past Dr Dorina Cadar told BBC South East that Clarion Housing Group failed to take action following the first leak for "almost four or five days", and only acted swiftly after the second following a political acknowledged that the "disruption of services over the weekend should have been resolved more promptly". Dr Cadar said that, given the delays in fixing the first leak, residents decided to reach out to Hove and Portslade MP Peter Kyle after the second on 27 May, which she said accelerated a resolution, with Clarion organising a jet wash for last Dr Cadar said the jet wash "triggered the fire alarm" which resulted in a complete shutdown of the fire safety addition, she claimed there were no functioning lifts, hot water or gas in the building between Friday evening and Sunday the water and lifts were restored on Sunday night, Dr Cadar said she was unsure if the fire alarm was credited Mr Kyle and his caseworker for going "above and beyond" to help resolve what represented a "serious health risk", she added.A spokesperson for Clarion apologised to the residents."The disruption of services over the weekend should have been resolved more promptly and we'll be reviewing what went wrong to prevent this happening in future," they said."Following complaints from the residents, from 1 April we have taken control of managing all services in-house. We're fully committed to providing a good level of service for our residents and will continue to work at pace to address the concerns raised."
BBC News
13-05-2025
- BBC News
Police 'close' part of Wisbech over drug concerns
Police said they had "closed" parts of a town for almost three months following concerns about drug use and criminal open space closure order covers parts of West Street, Onyx Court and John Thompson Road - plus adjoining land - in Wisbech, order remains in place until 7 August and prohibits access to everyone at all times, with the exception of those who live there, their visitors, emergency services, and Clarion Housing Association and Fenland District Council to comply with the order would be a criminal offence that could result in imprisonment of up to three months. Cambridgeshire Police said: "An area of Wisbech has been closed to the public following concerns about drug use and damage."The order covers 1 to 27 West Street (including 1A, 2A, and 3A), 1 to 32 Onyx Court, and 1 to 16 John Thompson Road. It also includes adjoining land, communal areas, pathways, private parking spaces, and outside space up to the public highway boundaryPC Nicola Coaker said: "We applied for this order in response to residents' concerns about drug dealing and use in communal areas, as well as damage caused to doors and windows."I hope this action provides them with the reassurance that we're listening to them and trying to improve the issues."Throughout the duration of the order we will conduct regular checks and take action against anyone found breaching the order," she added. Follow Cambridgeshire news on BBC Sounds, Facebook, Instagram and X.
