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M&S issues update for customers with gift vouchers after cyber attack
M&S issues update for customers with gift vouchers after cyber attack

Scottish Sun

time5 days ago

  • Business
  • Scottish Sun

M&S issues update for customers with gift vouchers after cyber attack

MARKS and Spencer has issued an update for customers with gift vouchers after its cyber attack. Customers have taken to social media to share their dissatisfaction with the retailer's latest update. 1 M&S have issued an update on its gift vouchers Credit: Getty It comes as the ongoing chaos has left scores of M&S shoppers unable to use their gift vouchers. Yet the retail giant initially told customers they won't get extensions of the expiry dates on vouchers due to expire. One customer took to X, pleading: 'My vouchers expire at the end of this month but I can't use them. Can I have them extended?' But M&S responded: 'Unfortunately we're unable to extend vouchers.' They later appeared to soften, agreeing to "double check" on the customers behalf. Last month, shoppers also said they'd hit a brick wall. One couple revealed on the MoneySavingExpert forum that they've been saving up vouchers from their M&S credit card for months, only to be told they'd have to use them now or lose them entirely. The customer posted: 'We contacted M&S Customer Support which bluntly said that if we didn't use the vouchers by their expiry date then that was tough. 'The only option we have is to spend them on something we don't really need.' They added that M&S stores aren't even able to place orders, meaning customers can't just pop in and buy bigger items either. Victoria's Secret forced to take down website over 'security incident' leaving shoppers in the dark Even staff are reportedly unable to order stock, with fears some branches could start running out of essentials altogether. Some stores have even been stripped of staples like bananas and Colin the Caterpillar cakes, and popular meal deals were pulled in smaller branches An MSE forum ambassador said: 'Given the number of people this may affect, perhaps thousands as you suggest, I would expect M&S to extend the end date for these.' While another shopper fumed: 'The least they could do is extend the date.' M&S credit card reward vouchers are valid for 17 months, while shoppers with gift cards have 24 months from the last transaction to spend them. When The Sun contacted M&S, it advised affected customers to get in touch - but didn't confirm whether it would offer extensions on a case-by-case basis after all. A M&S spokesperson said: "The majority of M&S credit card customers redeem their reward vouchers in stores, and they can continue to do so. "If for any reason customers aren't able to redeem in store, and their vouchers are due to expire soon, we would ask them to get in touch with us so we can support them.' Meanwhile, the attack is still causing carnage across the business. M&S was forced to pull online orders, birthday perks were suspended, and Sparks offers were frozen. The store has now confirmed that some freebies, like birthday cookies, will still be honoured eventually. But when it comes to Rewards Vouchers — a perk many customers save up to use for larger purchases — the answer so far is a hard no. The cyber attack, which kicked off over Easter weekend, has been one of the worst to hit the high street in years. It has forced M&S to halt online orders and triggered widespread disruption, including a £300million blow to profits. Customer info was also nicked during the breach, with security experts now blaming 'Scattered Spider'— a notorious cyber gang thought to be behind the chaos. Online shopping is still out of action and is expected to remain patchy until at least July, with fashion, home and beauty sales taking a battering. Timeline of the attack Saturday, April 19: Initial reports emerge on social media of problems with contactless payments and click-and-collect services at M&S stores across the UK. Customers experience difficulties collecting online purchases and returning items due to system issues. Initial reports emerge on social media of problems with contactless payments and click-and-collect services at M&S stores across the UK. Customers experience difficulties collecting online purchases and returning items due to system issues. Monday, April 21: Problems with contactless payments and click-and-collect persist. M&S officially acknowledges the "cyber incident" in a statement to the London Stock Exchange. CEO Stuart Machin apologises for the disruption and confirms "minor, temporary changes" to store operations. M&S notifies the National Cyber Security Centre (NCSC) and the Information Commissioner's Office (ICO) and engages external cybersecurity experts. Problems with contactless payments and click-and-collect persist. M&S officially acknowledges the "cyber incident" in a statement to the London Stock Exchange. CEO Stuart Machin apologises for the disruption and confirms "minor, temporary changes" to store operations. M&S notifies the National Cyber Security Centre (NCSC) and the Information Commissioner's Office (ICO) and engages external cybersecurity experts. Tuesday, April 22: Disruptions continue. M&S takes further systems offline as part of "proactive management". Disruptions continue. M&S takes further systems offline as part of "proactive management". Wednesday, April 23: Despite earlier claims of customer-facing systems returning to normal, M&S continues to adjust operations to maintain security. Contactless payments are initially restored, but other services, including click-and-collect, remain affected. Despite earlier claims of customer-facing systems returning to normal, M&S continues to adjust operations to maintain security. Contactless payments are initially restored, but other services, including click-and-collect, remain affected. Thursday, April 24: Contactless payments and click-and-collect services are still unavailable. Reports surface suggesting the attackers possibly gained access to data in February. Contactless payments and click-and-collect services are still unavailable. Reports surface suggesting the attackers possibly gained access to data in February. Friday, April 25: M&S suspends all online and app orders in the UK and Ireland for clothing and food, although customers can still browse products. This decision leads to a 5% drop in M&S's share price. M&S suspends all online and app orders in the UK and Ireland for clothing and food, although customers can still browse products. This decision leads to a 5% drop in M&S's share price. Monday, April 28: M&S is still unable to process online orders. Around 200 agency workers at the main distribution centre are told to stay home. M&S is still unable to process online orders. Around 200 agency workers at the main distribution centre are told to stay home. Tuesday, April 29: Information suggests that the hacker group Scattered Spider is likely behind the attack. Shoppers spot empty shelves in selected stores. Information suggests that the hacker group Scattered Spider is likely behind the attack. Shoppers spot empty shelves in selected stores. Tuesday, May 13: M&S revealed that some customer information has been stolen. M&S revealed that some customer information has been stolen. Wednesday, May 21: The retailer said disruption from the attack is expected to continue through to July. The retailer said disruption from the attack is expected to continue through to July. Meanwhile, M&S isn't the only store facing cyber trouble. Co-op was forced to shut down part of its IT system after facing a hacking attempt last month. It confirmed that it had "taken proactive steps to keep our systems safe". It was later revealed that the personal data of a "significant number" of its 6.2million customers and former members had been stolen. The details included names, contact information, and dates of birth. However, the retailer assured customers that passwords, credit card details, and transaction information were not compromised. Full services resumed on May 14, following the reactivation of its online ordering system.

M&S finally relaunch online clothes shop after data leak – here's how to buy the best bits & it's NOT via their website
M&S finally relaunch online clothes shop after data leak – here's how to buy the best bits & it's NOT via their website

The Irish Sun

time6 days ago

  • Business
  • The Irish Sun

M&S finally relaunch online clothes shop after data leak – here's how to buy the best bits & it's NOT via their website

IT'S the moment millions of fashionistas have been patiently waiting for - the return of Marks & Spencer. The popular retailer has been dealing with chaos that began in April when cyber crooks launched a "highly sophisticated" attack that's still causing carnage behind the scenes, hitting everything from online orders to in-store stock. 3 The mega retailer has finally relaunched online clothes shop after data leak Credit: EBay 3 But thrifty fashionistas won't find the bargains on M&S website Credit: EBay 3 The cyber attack forced M&S to halt online orders and triggered widespread disruption Credit: EBay The cyber attack, which kicked off over Easter weekend, has been one of the worst to hit the high street in years. It has forced M&S to halt online orders and triggered widespread disruption, including a £300million blow to profits. Online shopping is still out of action and is expected to remain patchy until at least July, with fashion, home and beauty sales taking a battering. read more on fashion Last weekend, bosses said it could still take around "five or six weeks" until shoppers can carry out online clothing orders. Some stores have even been stripped of staples like bananas and Colin the Caterpillar cakes, and popular meal deals were pulled in smaller branches. But as M&S bosses still deal with the situation, the mega retailer has found a way to treat Those on the lookout for a new Most read in Fabulous Similarly to M&S official website, their eBay page boasts just about anything you'd need - whether it's last-minute When clicking on the type of item you're after, such as a skirt or jeans, it will automatically come up with different size options. Fashion fans are racing to Primark for 'gorgeous' new £16 skirt that's 'perfect' for holidays and will hide your mum tum Once finding your right one, the site will narrow it down and showcase the gorgeous picks you can order online. Online shoppers can also expect to pay £1.95 for delivery - which can take several days. The new partnership also shows you how many other bargain hunters are looking at the item now - which comes in handy in case you don't want to miss out on the deals. Timeline of cyber attack Saturday, April 19: Initial reports emerge on social media of problems with contactless payments and click-and-collect services at M&S stores across the UK. Customers experience difficulties collecting online purchases and returning items due to system issues. Monday, April 21: Problems with contactless payments and click-and-collect persist. Tuesday, April 22: Disruptions continue. Wednesday, April 23: Despite earlier claims of customer-facing systems returning to normal, M&S continues to adjust operations to maintain security. Contactless payments are initially restored, but other services, including click-and-collect, remain affected. Thursday, April 24: Contactless payments and click-and-collect services are still unavailable. Reports surface suggesting the attackers possibly gained access to data in February. Friday, April 25: M&S Monday, April 28: M&S is still unable to process online orders. Around Tuesday, April 29: Information suggests that the hacker group Scattered Spider is likely behind the attack. Shoppers spot empty shelves in selected stores. Tuesday, May 13: M&S revealed that some Wednesday, May 21: The retailer said disruption from the attack is expected to continue through to July. Several of the stunning pieces are now also on sale, with dresses slashed to as little as £15. There are also heaps of summery swimwear to choose from - and they're all under £30. Meanwhile, M&S isn't the only store facing cyber trouble. What is a cyber attack? A CYBER attack is any deliberate attempt to disrupt, damage, or gain unauthorised access to computer systems, networks, or digital devices. These attacks can target individuals, businesses, or even governments, and their motives can range from financial gain to political disruption. Cyber attacks can take many forms, employing various techniques to achieve their malicious goals. Common types of cyber attacks include: Malware: Malicious software designed to damage or gain control of a system. Examples include viruses, worms, ransomware, and spyware. Phishing: Deceptive attempts to trick individuals into revealing sensitive information such as usernames, passwords, or credit card details, often through fake emails or websites. Denial-of-Service (DoS) Attacks: Flooding a network or server with traffic to overwhelm its resources and make it unavailable to legitimate users. SQL Injection: Exploiting vulnerabilities in website databases to gain unauthorised access to data. Ransomware: Malware that encrypts a victim's data and demands a ransom for its release. Social Engineering: Manipulating individuals into performing actions or divulging confidential information. Co-op was forced to shut down part of its IT system after facing It confirmed that it had "taken proactive steps to keep our systems safe". It was later revealed that the personal data of a "significant number" of its 6.2million customers and former members had been stolen. The details included names, contact information, and dates of birth. However, the retailer assured customers that passwords, credit card details, and transaction information were not compromised. Full services resumed on May 14, following the reactivation of its online ordering system. Luxury retailer, Harrods, was also another victim of last month's hacking saga. They had warned shoppers about "restricted internet access" due to the attempted breach, which caused difficulties for some customers trying to make payments.

M&S finally relaunch online clothes shop after data leak – here's how to buy the best bits & it's NOT via their website
M&S finally relaunch online clothes shop after data leak – here's how to buy the best bits & it's NOT via their website

Scottish Sun

time6 days ago

  • Business
  • Scottish Sun

M&S finally relaunch online clothes shop after data leak – here's how to buy the best bits & it's NOT via their website

TOP MARKS M&S finally relaunch online clothes shop after data leak – here's how to buy the best bits & it's NOT via their website Click to share on X/Twitter (Opens in new window) Click to share on Facebook (Opens in new window) IT'S the moment millions of fashionistas have been patiently waiting for - the return of Marks & Spencer. The popular retailer has been dealing with chaos that began in April when cyber crooks launched a "highly sophisticated" attack that's still causing carnage behind the scenes, hitting everything from online orders to in-store stock. Sign up for Scottish Sun newsletter Sign up 3 The mega retailer has finally relaunched online clothes shop after data leak Credit: EBay 3 But thrifty fashionistas won't find the bargains on M&S website Credit: EBay 3 The cyber attack forced M&S to halt online orders and triggered widespread disruption Credit: EBay The cyber attack, which kicked off over Easter weekend, has been one of the worst to hit the high street in years. It has forced M&S to halt online orders and triggered widespread disruption, including a £300million blow to profits. Customer info was also nicked during the breach, with security experts now blaming 'Scattered Spider'— a notorious cyber gang thought to be behind the chaos. Online shopping is still out of action and is expected to remain patchy until at least July, with fashion, home and beauty sales taking a battering. Last weekend, bosses said it could still take around "five or six weeks" until shoppers can carry out online clothing orders. Some stores have even been stripped of staples like bananas and Colin the Caterpillar cakes, and popular meal deals were pulled in smaller branches. But as M&S bosses still deal with the situation, the mega retailer has found a way to treat fashionistas - and it's not on their website. Those on the lookout for a new summer wardrobe will be delighted to hear that M&S has partnered with the online marketplace eBay. Similarly to M&S official website, their eBay page boasts just about anything you'd need - whether it's last-minute swimwear for a beach holiday or new office clothing. When clicking on the type of item you're after, such as a skirt or jeans, it will automatically come up with different size options. Fashion fans are racing to Primark for 'gorgeous' new £16 skirt that's 'perfect' for holidays and will hide your mum tum Once finding your right one, the site will narrow it down and showcase the gorgeous picks you can order online. Online shoppers can also expect to pay £1.95 for delivery - which can take several days. The new partnership also shows you how many other bargain hunters are looking at the item now - which comes in handy in case you don't want to miss out on the deals. Timeline of cyber attack Saturday, April 19: Initial reports emerge on social media of problems with contactless payments and click-and-collect services at M&S stores across the UK. Customers experience difficulties collecting online purchases and returning items due to system issues. Initial reports emerge on social media of problems with contactless payments and click-and-collect services at M&S stores across the UK. Customers experience difficulties collecting online purchases and returning items due to system issues. Monday, April 21: Problems with contactless payments and click-and-collect persist. M&S officially acknowledges the "cyber incident" in a statement to the London Stock Exchange. CEO Stuart Machin apologises for the disruption and confirms "minor, temporary changes" to store operations. M&S notifies the National Cyber Security Centre (NCSC) and the Information Commissioner's Office (ICO) and engages external cybersecurity experts. Problems with contactless payments and click-and-collect persist. M&S officially acknowledges the "cyber incident" in a statement to the London Stock Exchange. CEO Stuart Machin apologises for the disruption and confirms "minor, temporary changes" to store operations. M&S notifies the National Cyber Security Centre (NCSC) and the Information Commissioner's Office (ICO) and engages external cybersecurity experts. Tuesday, April 22: Disruptions continue. M&S takes further systems offline as part of "proactive management". Disruptions continue. M&S takes further systems offline as part of "proactive management". Wednesday, April 23: Despite earlier claims of customer-facing systems returning to normal, M&S continues to adjust operations to maintain security. Contactless payments are initially restored, but other services, including click-and-collect, remain affected. Despite earlier claims of customer-facing systems returning to normal, M&S continues to adjust operations to maintain security. Contactless payments are initially restored, but other services, including click-and-collect, remain affected. Thursday, April 24: Contactless payments and click-and-collect services are still unavailable. Reports surface suggesting the attackers possibly gained access to data in February. Contactless payments and click-and-collect services are still unavailable. Reports surface suggesting the attackers possibly gained access to data in February. Friday, April 25: M&S suspends all online and app orders in the UK and Ireland for clothing and food, although customers can still browse products. This decision leads to a 5% drop in M&S's share price. M&S suspends all online and app orders in the UK and Ireland for clothing and food, although customers can still browse products. This decision leads to a 5% drop in M&S's share price. Monday, April 28: M&S is still unable to process online orders. Around 200 agency workers at the main distribution centre are told to stay home. M&S is still unable to process online orders. Around 200 agency workers at the main distribution centre are told to stay home. Tuesday, April 29: Information suggests that the hacker group Scattered Spider is likely behind the attack. Shoppers spot empty shelves in selected stores. Information suggests that the hacker group Scattered Spider is likely behind the attack. Shoppers spot empty shelves in selected stores. Tuesday, May 13: M&S revealed that some customer information has been stolen. M&S revealed that some customer information has been stolen. Wednesday, May 21: The retailer said disruption from the attack is expected to continue through to July. Several of the stunning pieces are now also on sale, with dresses slashed to as little as £15. There are also heaps of summery swimwear to choose from - and they're all under £30. Meanwhile, M&S isn't the only store facing cyber trouble. What is a cyber attack? A CYBER attack is any deliberate attempt to disrupt, damage, or gain unauthorised access to computer systems, networks, or digital devices. These attacks can target individuals, businesses, or even governments, and their motives can range from financial gain to political disruption. Cyber attacks can take many forms, employing various techniques to achieve their malicious goals. Common types of cyber attacks include: Malware: Malicious software designed to damage or gain control of a system. Examples include viruses, worms, ransomware, and spyware. Malicious software designed to damage or gain control of a system. Examples include viruses, worms, ransomware, and spyware. Phishing: Deceptive attempts to trick individuals into revealing sensitive information such as usernames, passwords, or credit card details, often through fake emails or websites. Deceptive attempts to trick individuals into revealing sensitive information such as usernames, passwords, or credit card details, often through fake emails or websites. Denial-of-Service (DoS) Attacks: Flooding a network or server with traffic to overwhelm its resources and make it unavailable to legitimate users. Flooding a network or server with traffic to overwhelm its resources and make it unavailable to legitimate users. SQL Injection: Exploiting vulnerabilities in website databases to gain unauthorised access to data. Exploiting vulnerabilities in website databases to gain unauthorised access to data. Ransomware: Malware that encrypts a victim's data and demands a ransom for its release. Malware that encrypts a victim's data and demands a ransom for its release. Social Engineering: Manipulating individuals into performing actions or divulging confidential information. Co-op was forced to shut down part of its IT system after facing a hacking attempt in April. It confirmed that it had "taken proactive steps to keep our systems safe". It was later revealed that the personal data of a "significant number" of its 6.2million customers and former members had been stolen. The details included names, contact information, and dates of birth. However, the retailer assured customers that passwords, credit card details, and transaction information were not compromised. Full services resumed on May 14, following the reactivation of its online ordering system. Luxury retailer, Harrods, was also another victim of last month's hacking saga. They had warned shoppers about "restricted internet access" due to the attempted breach, which caused difficulties for some customers trying to make payments.

M&S issues update for customers on loyalty scheme perks after cyber attack
M&S issues update for customers on loyalty scheme perks after cyber attack

Scottish Sun

time29-05-2025

  • Business
  • Scottish Sun

M&S issues update for customers on loyalty scheme perks after cyber attack

Click to share on X/Twitter (Opens in new window) Click to share on Facebook (Opens in new window) MARKS & Spencer has issued an update for its loyal Sparks customers as the cyber attack continues to wreak havoc on the retailer. It's good news for anyone eyeing up their birthday treat. 1 M&S has issued an update since for its loyalty scheme customers Credit: Getty Shoppers due their annual freebie this month have been fearing they'd miss out thanks to the attack, but M&S has confirmed that birthday perks are still very much on the cards — albeit a little delayed. The chaos began in April, when cyber crooks launched a "highly sophisticated" attack that's still causing carnage behind the scenes, hitting everything from online orders to in-store stock. The retailer's Sparks scheme, which rewards shoppers with birthday goodies like cookies and fruit, was also caught in the crossfire - leading to shoppers not getting their birthday treats. One concerned fan took to social media to ask: "@marksandspencer hey after recent events is the birthday offer still on for sparks members?" Another asked: "I am unreasonably stressed by this Marks and Spencer cyber attack? "Are they going be okay, will I still get my free birthday cake on the sparks app so many questions." But M&S has now reassured customers that no one will miss out. In response, M&S said: 'Customers who are eligible for a Birthday Treat in May will receive this at a later date once the system is fully restored.' The retail giant told The Sun it is 'working as quickly as possible" to turn Sparks offers back on. They added: 'Customers don't need to do anything. If they're eligible, they'll receive the birthday treat in their account once our system is restored. NSA warns cellphone users to change 'dangerous' message setting now or risk device being 'cloned' – it takes 3 clicks "Customers can check their Sparks account on the M&S app or website.' The cyber attack, which kicked off over Easter weekend, has been one of the worst to hit the high street in years. It has forced M&S to halt online orders and triggered widespread disruption, including a £300million blow to profits. Customer info was also nicked during the breach, with security experts now blaming 'Scattered Spider'— a notorious cyber gang thought to be behind the chaos. Online shopping is still out of action and is expected to remain patchy until at least July, with fashion, home and beauty sales taking a battering. Last weekend, bosses said it could still take around "five or six weeks" until shoppers can carry out online clothing orders. Some stores have even been stripped of staples like bananas and Colin the Caterpillar cakes, and popular meal deals were pulled in smaller branches. Still, birthday cookie lovers can breathe a sigh of relief as those treats will be back. Timeline of cyber attack Saturday, April 19: Initial reports emerge on social media of problems with contactless payments and click-and-collect services at M&S stores across the UK. Customers experience difficulties collecting online purchases and returning items due to system issues. Initial reports emerge on social media of problems with contactless payments and click-and-collect services at M&S stores across the UK. Customers experience difficulties collecting online purchases and returning items due to system issues. Monday, April 21: Problems with contactless payments and click-and-collect persist. M&S officially acknowledges the "cyber incident" in a statement to the London Stock Exchange. CEO Stuart Machin apologises for the disruption and confirms "minor, temporary changes" to store operations. M&S notifies the National Cyber Security Centre (NCSC) and the Information Commissioner's Office (ICO) and engages external cybersecurity experts. Problems with contactless payments and click-and-collect persist. M&S officially acknowledges the "cyber incident" in a statement to the London Stock Exchange. CEO Stuart Machin apologises for the disruption and confirms "minor, temporary changes" to store operations. M&S notifies the National Cyber Security Centre (NCSC) and the Information Commissioner's Office (ICO) and engages external cybersecurity experts. Tuesday, April 22: Disruptions continue. M&S takes further systems offline as part of "proactive management". Disruptions continue. M&S takes further systems offline as part of "proactive management". Wednesday, April 23: Despite earlier claims of customer-facing systems returning to normal, M&S continues to adjust operations to maintain security. Contactless payments are initially restored, but other services, including click-and-collect, remain affected. Despite earlier claims of customer-facing systems returning to normal, M&S continues to adjust operations to maintain security. Contactless payments are initially restored, but other services, including click-and-collect, remain affected. Thursday, April 24: Contactless payments and click-and-collect services are still unavailable. Reports surface suggesting the attackers possibly gained access to data in February. Contactless payments and click-and-collect services are still unavailable. Reports surface suggesting the attackers possibly gained access to data in February. Friday, April 25: M&S suspends all online and app orders in the UK and Ireland for clothing and food, although customers can still browse products. This decision leads to a 5% drop in M&S's share price. M&S suspends all online and app orders in the UK and Ireland for clothing and food, although customers can still browse products. This decision leads to a 5% drop in M&S's share price. Monday, April 28: M&S is still unable to process online orders. Around 200 agency workers at the main distribution centre are told to stay home. M&S is still unable to process online orders. Around 200 agency workers at the main distribution centre are told to stay home. Tuesday, April 29: Information suggests that the hacker group Scattered Spider is likely behind the attack. Shoppers spot empty shelves in selected stores. Information suggests that the hacker group Scattered Spider is likely behind the attack. Shoppers spot empty shelves in selected stores. Tuesday, May 13: M&S revealed that some customer information has been stolen. M&S revealed that some customer information has been stolen. Wednesday, May 21: The retailer said disruption from the attack is expected to continue through to July. Meanwhile, M&S isn't the only store facing cyber trouble. Co-op was forced to shut down part of its IT system after facing a hacking attempt last month. It confirmed that it had "taken proactive steps to keep our systems safe". It was later revealed that the personal data of a "significant number" of its 6.2million customers and former members had been stolen. The details included names, contact information, and dates of birth. However, the retailer assured customers that passwords, credit card details, and transaction information were not compromised. Full services resumed on May 14, following the reactivation of its online ordering system. Luxury retailer, Harrods, was also another victim of last month's hacking saga. They had warned shoppers about "restricted internet access" due to the attempted breach, which caused difficulties for some customers trying to make payments.

Man cuts into Colin the Caterpillar cake and people are horrified
Man cuts into Colin the Caterpillar cake and people are horrified

Edinburgh Live

time24-05-2025

  • Entertainment
  • Edinburgh Live

Man cuts into Colin the Caterpillar cake and people are horrified

Our community members are treated to special offers, promotions and adverts from us and our partners. You can check out at any time. More info If there's anything British people love more that a cup of tea and a biscuit, it's a Colin the Caterpillar cake. Since they first hit the shelves in Marks & Spencer in 1990, more than 15million Colin the Caterpillars have made their way from supermarket shop into the homes of Brits all over the country. Consisting of a fluffy chocolate sponge roll wrapped in thick milk chocolate with creamy chocolate buttercream, Colin is the star of almost one million birthday celebrations every year, and has even been admired by stars such as David Beckham, Ed Sheeran, Taylor Swift and Dame Judi Dench, according to M&S. The Colin cake originally consisted of a simple white chocolate panelled face on top of a chocolate sponge roll. However, with time, he soon started to be made by expert cake makers, who made sure to roll him up gently before adding all of the chocolate details by hand. However, despite his fame, some people seem to be baffled as to how to how to dig into the cake. This is what led one man to take to X to share the photos of how his boss 'massacred' a Colin cake. "A scroll of my old photos have reminded me of when my South African boss absolutely massacred a Colin," they wrote in their Tweet, alongside photos of what had happened. Instead of cutting the cake into 'normal' round slices, the man had instead followed their own rules by first cutting the Colin cake lengthways before cutting the two halves into smaller slices. The tweet, which has been viewed over a million times, quickly gained traction with many people commenting on the 'horrifying' action that had been made. "I made the mistake of showing this to daughter, who is now having a horrified meltdown screaming "Why? Why would anyone do this to Colin????" I hope you are proud of yourself, Russell! Physics GCSE revision totally trashed now as she struggles with her world shifting on its axis," one person commented. "Your boss is clearly Team Cuthbert," another person commented, referring Aldi's version of the caterpillar cake. Meanwhile, a third user said: "Colin didn't die for this!" "Who cuts a colin length ways?! First you decapitate, then you slice nice, whole round slices. Anything else is sacrilege!" another user exclaimed. Another user clarified: "Let me assure you, this is in no way representative of how us Africans cut cakes." One confused Australian also took the comment section as they questioned what 'a Colin' was, to which another person explained: "A beloved caterpillar chocolate cake, the pinnacle of British culture and cuisine."

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