27-05-2025
- Business
- South Wales Argus
Celtic Manor Resort scores five in hygiene rating
The Food Standards Agency has awarded Compass Group at Celtic Manor Resort, situated on The Coldra, a rating of five after assessment on April 30.
Compass Groups is a catering company that provides services at the resort.
The rating, the highest possible, means that their standards are "excellent".
The inspection found that the restaurant had good standards of hygienic food handling, which includes preparation, cooking, re-heating, cooling, and storage.
It also found good standards of cleanliness and the condition of facilities and the building.
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This includes having an appropriate layout, ventilation, hand-washing facilities, and pest control.
The management of food safety was also found to be "very good."
This is defined as the system or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future.
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The Food Hygiene Rating Act 2013 became law in Wales on March 4, 2013, requiring all businesses selling food in Wales - including pubs, cafes, restaurants, hotels, takeaways, schools, hospitals, canteens, care homes and corner shops – to display hygiene ratings in a prominent place, and to provide the information verbally if requested over the phone.
Inspections are carried out by the local authority officers, and ratings - from zero, meaning urgent improvement is necessary or they may risk closure; to five, meaning standards are excellent - are updated on the FSA website.
Businesses have the right to appeal against ratings.
Each inspection is carried out under three categories - hygienic food handling, which covers preparation, cooking, re-heating, cooling, and storage, cleanliness and condition of facilities and building, covering including having appropriate layout, ventilation, hand washing facilities and pest control, and the management of food safety, which is defined as the system or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future.
