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Comviva Accelerates AI-First Transformation and SaaSification with AWS to Power Next-Gen Digital Solutions
Comviva Accelerates AI-First Transformation and SaaSification with AWS to Power Next-Gen Digital Solutions

Business Standard

time15 hours ago

  • Business
  • Business Standard

Comviva Accelerates AI-First Transformation and SaaSification with AWS to Power Next-Gen Digital Solutions

PRNewswire Copenhagen [Denmark], June 18: In its mission to become a truly AI-first organization, Comviva, a global leader in customer experience and data monetization solutions, today announced a major leap in its AI-driven transformation and SaaSification journey through partnering with Amazon Web Services (AWS). As part of its AI-first vision, Comviva is leveraging AWS's expertise in artificial intelligence and machine learning to implement advanced AI and GenAI use cases across its suite of products, including Ngage-CNPaaS, API Marketplace, MobiLytix, BlueMarble, and mobiquity for predictive insights. AWS' solutions provide Comviva the agility to deploy new features and updates more rapidly, ensuring that its customers benefit from the innovations without delays. AWS' robust infrastructure enables improved system reliability and uptime, minimizes disruptions, and ensures seamless user experience. Additionally, the scalability of AWS allows Comviva to efficiently manage peak demands, providing consistent performance during high-traffic periods. It also enables Comviva to support a larger user base without compromising service quality. Comviva is fast-tracking the 'SaaSification' of its offerings with AWS, seamlessly transitioning multiple intellectual properties (IPs) in parallel. This strategic shift is designed to boost scalability, flexibility, faster go-to-market and quick deployments. The partnership with AWS marks a critical step forward in Comviva's 2.0 growth strategy, aimed at driving exponential growth for its clients and gaining a competitive edge. Building on the collaboration, Comviva and AWS are now fast-tracking the execution of their joint efforts, aligning their vision for cutting-edge innovation and operational excellence. V.G. Sundar Ram, Head of Business Development, AWS India and South Asia , commented, "As Comviva accelerates its AI-first transformation, we are excited to be a key enabler in its journey. Since the inception of our collaboration, AWS has supported Comviva in driving AI-fication across its product suite and advancing its SaaS strategy, positioning the company for sustained growth and market leadership. By leveraging AWS's advanced AI and machine learning capabilities, Comviva is redefining operational efficiency and customer engagement at scale." As a part of the Comviva 2.0 execution plan, harnessing the power of AI in product, innovation and R & D, efficiency, productivity enhancement, and AI-driven security, Comviva is on track to transform its operations, aiming for faster time-to-market, optimized processes, enhanced productivity, and strengthened security measures. With AI infusion in products, AI-assistants at Comviva are already delivering operational efficiency improvements in support tickets of around 20% to start off, with a target resolution accuracy of nearly 90%. Additionally, AI-driven productivity enhancements are already delivering over 20% productivity boost for developers and the testing community. In security, AI is set to power 50% of Comviva's processes and achieve over 80% accuracy in threat detection and prediction. This strategic and focused AI roadmap is poised to drive product differentiation and operational excellence, and deliver exceptional value to clients and end customers, setting new industry benchmarks. Rajesh Chandiramani, Chief Executive Officer, Comviva, added, "At Comviva, we are fully embracing AI as the cornerstone of our transformation to deliver unparalleled customer experiences and drive sustainable growth. By embedding AI throughout our products and operations, we are not just future-proofing our solutions but also enabling our customers to thrive in a fast-evolving digital landscape. Our collaboration with AWS has been pivotal in accelerating this journey, and we look forward to continuing to innovate together as we expand our reach into new global markets." A key milestone in this collaboration is BlueMarble Intelligence, which enhances revenue predictability, simplifies operations, and accelerates growth with AI-driven automation. Its Business Rules Intelligence cuts 90% of manual work by transforming natural inputs into technical rules, while Order Management Intelligence autonomously reduces disruptions by 80%, resolving errors in minutes. Comviva is also working with AWS to enhance its MobiLytix™ Real-Time Marketing platform with two generative AI master agents: the generative AI Analytics Agent for actionable insights and the generative AI Campaign Agent for faster campaign configuration. Comviva uses several AWS services like Amazon EC2, CloudWatch, RDS, Lambda, S3, Amazon Q, and Amazon Bedrock, to deliver differentiated value to its customers by offering scalability and cost-efficiency. These services have enabled Comviva to build a resilient architecture, ensuring high availability and performance. AI services such as Amazon Q and Amazon Bedrock have been particularly transformative through sophisticated data analytics and powerful machine learning capabilities.

Comviva Accelerates AI-First Transformation and SaaSification with AWS to Power Next-Gen Digital Solutions
Comviva Accelerates AI-First Transformation and SaaSification with AWS to Power Next-Gen Digital Solutions

Yahoo

time20 hours ago

  • Business
  • Yahoo

Comviva Accelerates AI-First Transformation and SaaSification with AWS to Power Next-Gen Digital Solutions

AWS to fuel advanced Generative AI use cases across a diverse suite of products COPENHAGEN, Denmark, June 18, 2025 /PRNewswire/ -- In its mission to become a truly AI-first organization, Comviva, a global leader in customer experience and data monetization solutions, today announced a major leap in its AI-driven transformation and SaaSification journey through partnering with Amazon Web Services (AWS). As part of its AI-first vision, Comviva is leveraging AWS's expertise in artificial intelligence and machine learning to implement advanced AI and GenAI use cases across its suite of products, including Ngage-CNPaaS, API Marketplace, MobiLytix, BlueMarble, and mobiquity for predictive insights. AWS' solutions provide Comviva the agility to deploy new features and updates more rapidly, ensuring that its customers benefit from the innovations without delays. AWS' robust infrastructure enables improved system reliability and uptime, minimizes disruptions, and ensures seamless user experience. Additionally, the scalability of AWS allows Comviva to efficiently manage peak demands, providing consistent performance during high-traffic periods. It also enables Comviva to support a larger user base without compromising service quality. Comviva is fast-tracking the 'SaaSification' of its offerings with AWS, seamlessly transitioning multiple intellectual properties (IPs) in parallel. This strategic shift is designed to boost scalability, flexibility, faster go-to-market and quick deployments. The partnership with AWS marks a critical step forward in Comviva's 2.0 growth strategy, aimed at driving exponential growth for its clients and gaining a competitive edge. Building on the collaboration, Comviva and AWS are now fast-tracking the execution of their joint efforts, aligning their vision for cutting-edge innovation and operational excellence. V.G. Sundar Ram, Head of Business Development, AWS India and South Asia, commented, "As Comviva accelerates its AI-first transformation, we are excited to be a key enabler in its journey. Since the inception of our collaboration, AWS has supported Comviva in driving AI-fication across its product suite and advancing its SaaS strategy, positioning the company for sustained growth and market leadership. By leveraging AWS's advanced AI and machine learning capabilities, Comviva is redefining operational efficiency and customer engagement at scale." As a part of the Comviva 2.0 execution plan, harnessing the power of AI in product, innovation and R&D, efficiency, productivity enhancement, and AI-driven security, Comviva is on track to transform its operations, aiming for faster time-to-market, optimized processes, enhanced productivity, and strengthened security measures. With AI infusion in products, AI-assistants at Comviva are already delivering operational efficiency improvements in support tickets of around 20% to start off, with a target resolution accuracy of nearly 90%. Additionally, AI-driven productivity enhancements are already delivering over 20% productivity boost for developers and the testing community. In security, AI is set to power 50% of Comviva's processes and achieve over 80% accuracy in threat detection and prediction. This strategic and focused AI roadmap is poised to drive product differentiation and operational excellence, and deliver exceptional value to clients and end customers, setting new industry benchmarks. Rajesh Chandiramani, Chief Executive Officer, Comviva, added, "At Comviva, we are fully embracing AI as the cornerstone of our transformation to deliver unparalleled customer experiences and drive sustainable growth. By embedding AI throughout our products and operations, we are not just future-proofing our solutions but also enabling our customers to thrive in a fast-evolving digital landscape. Our collaboration with AWS has been pivotal in accelerating this journey, and we look forward to continuing to innovate together as we expand our reach into new global markets." A key milestone in this collaboration is BlueMarble Intelligence, which enhances revenue predictability, simplifies operations, and accelerates growth with AI-driven automation. Its Business Rules Intelligence cuts 90% of manual work by transforming natural inputs into technical rules, while Order Management Intelligence autonomously reduces disruptions by 80%, resolving errors in minutes. Comviva is also working with AWS to enhance its MobiLytix™ Real-Time Marketing platform with two generative AI master agents: the generative AI Analytics Agent for actionable insights and the generative AI Campaign Agent for faster campaign configuration. Comviva uses several AWS services like Amazon EC2, CloudWatch, RDS, Lambda, S3, Amazon Q, and Amazon Bedrock, to deliver differentiated value to its customers by offering scalability and cost-efficiency. These services have enabled Comviva to build a resilient architecture, ensuring high availability and performance. AI services such as Amazon Q and Amazon Bedrock have been particularly transformative through sophisticated data analytics and powerful machine learning capabilities. Logo - View original content: Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data

Comviva partners with University of Southampton Delhi to empower tech talent in India
Comviva partners with University of Southampton Delhi to empower tech talent in India

Business Upturn

time16-05-2025

  • Business
  • Business Upturn

Comviva partners with University of Southampton Delhi to empower tech talent in India

NEW DELHI , May 16, 2025 /PRNewswire/ — Comviva , a global leader in customer experience and data monetization solutions, has signed a strategic Memorandum of Understanding (MoU) with the University of Southampton Delhi. With its Comviva 2.0 vision of driving innovation, fostering ecosystem partnerships, and empowering the workforce of the future, this collaboration marks a significant step in strengthening industry-academia ties and nurturing a robust pipeline of next-generation digital talent. Through this partnership, Comviva and the University of Southampton Delhi aim to co-develop strategic initiatives focused on talent development, collaborative innovation, and community impact. The engagement will create enriched learning opportunities for students at the University's Delhi campus by enabling them to work on cutting-edge digital technologies and real-world business challenges. As part of the agreement, Comviva will lead a series of structured engagements throughout the academic year, including drop-in sessions for student interaction, employer talks to share insights on industry trends and career paths, skill development workshops to equip students with practical competencies. The University of Southampton has established its Indian campus at the International Tech Park in Gurgaon, with the first cohort of students due to start in August. With this move, the University of Southampton has become the first international university to set up a campus in India under the country's new higher education framework. The initial offerings will be undergraduate and postgraduate degrees in business, computing, economics and finance. Over the coming years, the course offering will expand significantly, to include engineering, healthcare, art and design, social sciences and science and technology. The partnership with Comviva was facilitated by the India Business Group, a leading strategic advisory consultancy that has been assisting the University of Southampton with stakeholder engagement for its India campus. On this partnership, Rajesh Chandiramani , CEO of Comviva, said, ' At Comviva, we believe the future of digital innovation lies in building meaningful partnerships that bridge academia and industry. This collaboration with the University of Southampton reflects our commitment to nurturing future-ready talent, fostering a culture of innovation, and supporting inclusive growth. It is a key pillar of our Comviva 2.0 vision to empower young minds and co-create solutions that address real-world challenges. Beyond talent development, this partnership will also serve as a platform for collaborative R&D, capacity building, and community-focused programs, thereby advancing our shared vision of innovation excellence and long-term societal impact.' Professor Andrew Atherton , Vice-President International and Engagement at the University of Southampton, said, 'This partnership with Comviva reflects our ongoing commitment to create meaningful, career-focused opportunities for our students in India . Through this collaboration, we aim to equip our graduates with the skills and experience required to succeed in a global workplace and competitive industry. We look forward to working with a global company like Comviva across talent development, innovation and broader community engagement.' Comviva will also enable paid summer internships for University of Southampton Delhi students and defined opportunities for student placements during the academic year. The university students will also have the access to Comviva's graduate assessment process for eligible students and Comviva has agreed for an intake of graduates for employment, contingent upon successful completion of the assessment centre. About Comviva Technologies Ltd. Comviva empowers organizations to drive transformative growth with measurable business impact. Our AI-driven digital solutions and intelligent platforms enable our customer to unlock new revenue opportunities, enhance customer experiences, and simplify operational complexities to achieve exponential success. From maximizing customer lifetime value to enabling large-scale digital transformation, Comviva is trusted by 200+ global communication service providers and enterprises to solve complex challenges and prepare for the future. With our solutions deployed across 100+ countries, Comviva has brought the benefits of digital innovation and mobility to billions worldwide. As a subsidiary of Tech Mahindra and a member of the Mahindra Group, Comviva is committed to driving growth, efficiency, and transformation for tomorrow. For more information, visit us at About University of Southampton The University of Southampton drives original thinking, turns knowledge into action and impact, and creates solutions to the world's challenges. We are among the top 100 institutions globally (QS World University Rankings 2025). Our academics are leaders in their fields, forging links with high-profile international businesses and organisations, and inspiring a 25,000-strong community of exceptional students, from over 135 countries worldwide. Through our high-quality education, the University helps students on a journey of discovery to realise their potential and join our global network of over 200,000 alumni: . For more information, please contact: Sundeep Mehta DGM, Corporate Communications Email: [email protected] Mob: +91-9910030732

Comviva partners with University of Southampton Delhi to empower tech talent in India
Comviva partners with University of Southampton Delhi to empower tech talent in India

Yahoo

time16-05-2025

  • Business
  • Yahoo

Comviva partners with University of Southampton Delhi to empower tech talent in India

NEW DELHI, May 16, 2025 /PRNewswire/ -- Comviva, a global leader in customer experience and data monetization solutions, has signed a strategic Memorandum of Understanding (MoU) with the University of Southampton Delhi. With its Comviva 2.0 vision of driving innovation, fostering ecosystem partnerships, and empowering the workforce of the future, this collaboration marks a significant step in strengthening industry-academia ties and nurturing a robust pipeline of next-generation digital talent. Through this partnership, Comviva and the University of Southampton Delhi aim to co-develop strategic initiatives focused on talent development, collaborative innovation, and community impact. The engagement will create enriched learning opportunities for students at the University's Delhi campus by enabling them to work on cutting-edge digital technologies and real-world business challenges. As part of the agreement, Comviva will lead a series of structured engagements throughout the academic year, including drop-in sessions for student interaction, employer talks to share insights on industry trends and career paths, skill development workshops to equip students with practical competencies. The University of Southampton has established its Indian campus at the International Tech Park in Gurgaon, with the first cohort of students due to start in August. With this move, the University of Southampton has become the first international university to set up a campus in India under the country's new higher education framework. The initial offerings will be undergraduate and postgraduate degrees in business, computing, economics and finance. Over the coming years, the course offering will expand significantly, to include engineering, healthcare, art and design, social sciences and science and technology. The partnership with Comviva was facilitated by the India Business Group, a leading strategic advisory consultancy that has been assisting the University of Southampton with stakeholder engagement for its India campus. On this partnership, Rajesh Chandiramani, CEO of Comviva, said, "At Comviva, we believe the future of digital innovation lies in building meaningful partnerships that bridge academia and industry. This collaboration with the University of Southampton reflects our commitment to nurturing future-ready talent, fostering a culture of innovation, and supporting inclusive growth. It is a key pillar of our Comviva 2.0 vision to empower young minds and co-create solutions that address real-world challenges. Beyond talent development, this partnership will also serve as a platform for collaborative R&D, capacity building, and community-focused programs, thereby advancing our shared vision of innovation excellence and long-term societal impact." Professor Andrew Atherton, Vice-President International and Engagement at the University of Southampton, said, "This partnership with Comviva reflects our ongoing commitment to create meaningful, career-focused opportunities for our students in India. Through this collaboration, we aim to equip our graduates with the skills and experience required to succeed in a global workplace and competitive industry. We look forward to working with a global company like Comviva across talent development, innovation and broader community engagement." Comviva will also enable paid summer internships for University of Southampton Delhi students and defined opportunities for student placements during the academic year. The university students will also have the access to Comviva's graduate assessment process for eligible students and Comviva has agreed for an intake of graduates for employment, contingent upon successful completion of the assessment centre. About Comviva Technologies Ltd. Comviva empowers organizations to drive transformative growth with measurable business impact. Our AI-driven digital solutions and intelligent platforms enable our customer to unlock new revenue opportunities, enhance customer experiences, and simplify operational complexities to achieve exponential success. From maximizing customer lifetime value to enabling large-scale digital transformation, Comviva is trusted by 200+ global communication service providers and enterprises to solve complex challenges and prepare for the future. With our solutions deployed across 100+ countries, Comviva has brought the benefits of digital innovation and mobility to billions worldwide. As a subsidiary of Tech Mahindra and a member of the Mahindra Group, Comviva is committed to driving growth, efficiency, and transformation for tomorrow. For more information, visit us at About University of Southampton The University of Southampton drives original thinking, turns knowledge into action and impact, and creates solutions to the world's challenges. We are among the top 100 institutions globally (QS World University Rankings 2025). Our academics are leaders in their fields, forging links with high-profile international businesses and organisations, and inspiring a 25,000-strong community of exceptional students, from over 135 countries worldwide. Through our high-quality education, the University helps students on a journey of discovery to realise their potential and join our global network of over 200,000 alumni: For more information, please contact: Sundeep Mehta DGM, Corporate CommunicationsEmail: +91-9910030732 Photo: View original content to download multimedia: Sign in to access your portfolio

Tech Mahindra Q4 Preview: CC revenue to drop even as profit may rise 65% YoY
Tech Mahindra Q4 Preview: CC revenue to drop even as profit may rise 65% YoY

Economic Times

time23-04-2025

  • Business
  • Economic Times

Tech Mahindra Q4 Preview: CC revenue to drop even as profit may rise 65% YoY

Tech Mahindra's Q4 profit is expected to surge YoY, but revenue growth will likely be muted sequentially in constant currency. Reversal of furloughs and Comviva seasonality benefits are offset by hi-tech headwinds and low-margin deal closures. Analysts anticipate improved deal wins at higher margins, with focus on client budgets and GenAI impact. Tired of too many ads? Remove Ads Tired of too many ads? Remove Ads Here's what analysts expect from Tech Mahindra Q4: HSBC ICICI Securities For Tech Mahindra , fourth quarter profit growth will be strong but the sequential revenue in constant currency terms will be quite muted, according to estimates from various brokerages. For instance, Nuvama is pricing in a -0.7% QoQ CC and -1.5% QoQ in USD company will reap the benefit of reversal of furloughs and Comviva seasonality, but they will be offset by headwinds in hi-tech and few low-margin deal profit in the January-March period is likely to jump 65% year-on-year (YoY), according to an average estimate of six brokerages. Revenue, meanwhile, is seen rising 4% forecast net new deal wins of $750 million, an improvement quarter-on-quarter and a material increase YoY. More importantly, new deals are likely won at a higher await management commentary on client budgets for CY25, any early success on gaining entry into large accounts in BFSI, deal pipeline and pace of conversion of pipeline to TCV, updates on further restructuring of subsidiaries and rationalization of tail accounts and impact on BPO business due to from Banking and Manufacturing is expected to be more than offset by the weakness in Hi-Tech/BPS and continued muted performance at Telcos. We expect revenues to decline by 0-1% QoQ in cc terms; we expect more weakness in non-telecom are expected to be flat sequentially as wage hike impact is offset by the INR depreciation. Key focus areas: Commentary on client tech spending behaviour in communications, and scale-up progress at other divisions, particularly BFSI and build -0.4% QoQ CC growth as tailwinds from positive seasonality in Comviva and reversal of furloughs would be offset by headwinds in BPS services in Hitech client and rationalization of a couple of low margin Healthcare projects. Decision making has slowed amidst new policy changes and tariffs in USWe expect EBIT margin to be flat QoQ as headwind from wage hike would be offset by cost savings from project expect TechM to report -0.7% cc growth, 50bps currency headwind should result in a -1.2% dollar revenue. We expect telecom and enterprise segment to decline -0.5%/-1.5% QoQ; Comviva seasonality to aide Telecom Expect 10bps sequential decline in EBIT margin as Tech Mahindra absorbs wage hike through Project Fortius gains; expect deal wins in $600-800 million: Recommendations, suggestions, views and opinions given by the experts are their own. These do not represent the views of the Economic Times)

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