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Zawya
2 days ago
- Business
- Zawya
Six far-reaching disruptions set stage for a retail renaissance in the next decade—Bain & Company
Bain pinpoints powerful trends set to reshape the global retail landscape by 2035, with businesses which seize the opportunities set to be tomorrow's winners Middle East: Far-reaching disruptions in the global retail landscape are set to radically – and rapidly – transform the industry over the next decade, Bain & Company finds in a new analysis of the powerful trends reshaping retail business models, published ahead of next week's Consumer Goods Forum Global Summit in Amsterdam. As retailers worldwide grapple with an array of immediate challenges, including the impact of tariffs, Bain's report, The Future of Retail: Six Disruptions That Could Shape the Next Decade, urges them not to lose sight of six major shifts impacting their future success in the longer term. Tomorrow's retail winners will be the businesses which move quickly to seize the opportunities offered by these trends in technologies, consumer behaviors and shifting retail economics – and will set the pace for a new retail era, Bain concludes. 'Retail is on the brink of transformation. These disruptions are not speculative, they're already taking hold,' said Marc-André Kamel, partner and global head of Bain & Company's Retail practice. 'As businesses manage tariff turbulence and other immediate concerns, they can't afford to lose sight of the long-term evolution of the strategic landscape. Our research convinces us that the industry will be comprehensively altered over the next five to 10 years, setting the stage for a retail renaissance.' Bain's analysis identifies six provocative visions of the key trends that it believes are already driving what it calls a nascent 'retail renaissance': Algorithms and robots will run your business: Core retail functions such as pricing, promotions, and merchandising will increasingly be automated, commoditizing retail capabilities that have traditionally offered a competitive edge. Retailers that don't let algorithms and robots run key parts of their business might give away a few vital percentage points of profit margin. Customers will cheat on you with AI shopping agents: As shoppers hand decision-making to brand-agnostic AI tools, loyalty models and digital marketing strategies will face pressure. Executive teams need to start planning today for the likely impact of AI shopping agents becoming widespread. Value will become more personal and contextual: Success will depend on meeting customer needs in the moment, not just on price. The retailers that excel at this will have data that can paint the full picture of a consumer's behavior as well as the data strategy and capabilities to harness it. Grocers will become fast-moving consumer goods (FMCG) businesses: Private (or own brand) label growth – with nearly half of grocery shoppers in the US and Europe now seeking out private label products – could blur the lines between retailer and supplier. Done well, private label will offer retailers powerful differentiation in the form of must-have, exclusive products. You might not need as many stores as you think: The role of stores must evolve to reflect the changes in consumer behavior. Executives must remain open to alternative uses for space, such as franchising or leasing to third-party traders. The hunt for scale will cross borders: Local scale isn't enough to keep up with consumer's expectations and competitive pressures. Cross-border M&A and virtual alliances will be key to funding tech investment and staying competitive. Today's Bain report highlights how retailers are already expanding beyond traditional buying and selling of goods, gaining access to new profit pools in areas such as retail media, third-party marketplaces, financial services and logistics. Bain's research shows that 'beyond trade' revenue accounted for 15% of sales and 25% of profits in 2024 for the average large retailer, up 10% from 2021. 'No one can predict the future with certainty but we're already seeing how the winning retailers are diversifying their trade,' Marc-André Kamel added. 'Scenario planning can help retail leaders think beyond the quarterly cycle and get ready for what's coming. Those who act early and reinvest strategically will help lead a new era of retail excellence.' About Bain & Company Bain & Company is a global consultancy that helps the world's most ambitious change makers define the future. Across 65 cities in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes. Our 10-year commitment to invest more than $1 billion in pro bono services brings our talent, expertise, and insight to organizations tackling today's urgent challenges in education, racial equity, social justice, economic development, and the environment. We earned a platinum rating from EcoVadis, the leading platform for environmental, social, and ethical performance ratings for global supply chains, putting us in the top 1% of all companies. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.
Yahoo
05-06-2025
- Business
- Yahoo
Grocery Retailers See 3.8% Incremental Sales Growth With New Data-Driven Business Model
L - founders of loyalty leverages AI-powered retail data and consumer insights to help retailers navigate economic uncertainty, margin pressures and shifting customer behaviour DEN BOSCH, Netherlands, June 05, 2025--(BUSINESS WIRE)--Grocery retailers using L's tactical loyalty campaigns have seen an average 3.8% like-for-like sales growth*, even as rising costs, global trade tensions and inflation put additional pressure on already thin margins. With tariffs and supply chain disruptions pushing up consumer prices, shoppers are prioritising value more than ever. "Retailers are navigating a perfect storm of rising costs and uncertain consumer behaviours," says Patrik Sundvisson, CEO of L - founders of loyalty. "With Total Store Impact, we go beyond building campaigns – we're offering a proven, data-driven approach to growing sales today and building brand equity for tomorrow." This shift comes at a critical time. As consumer spending habits turn toward value-driven purchasing, retailers must rethink their promotional strategies to differentiate their offerings and protect their bottom line. Data-Driven Tactical Loyalty: A Smarter Approach to Retail Growth L's new data-driven model, Total Store Impact, strategically integrates tactical loyalty campaigns into the retailer's marketing mix, creating a continuous cycle of value for customers and growth for retailers. By incentivising visits through free rewards, shoppers are encouraged to return more frequently and spend more per trip. This short-term boost enables retailers to generate immediate revenue and reinvest in their operations, fuelling a positive productivity loop. What sets L's approach apart? Immediate Business Gains: Retailers implementing L's model have seen 3.8% average like-for-like sales growth – a significant impact on revenue and profitability. Sustained Brand Growth: By embedding emotional connection, brand alignment and sustained engagement strategies, retailers strengthen their long-term brand equity and reputation, ensuring sustainable growth. AI & Consumer Insights: By leveraging predictive analytics, L forecasts customer behaviour and optimises operations for retailers, ensuring seamless execution. A Global View from the Centre of Retail As the strategic partner for the world's leading retailers for more than 30 years, L brings unique insight into the challenges shaping the industry. "Every retailer I speak with – whether in Europe, North America or Asia – faces the same challenge: how do we protect margins while continuing to engage customers meaningfully?" says Sundvisson. "The reality is that traditional promotions are no longer enough. Retailers need a data-driven, total-store strategy that enhances storewide performance, differentiates their brand and keeps customers coming back more often." With a newly launched website and an upcoming presence at the Consumer Goods Forum (CGF), L is doubling down on its mission to help retailers thrive. Visit to learn more. Method: Sales growth based on analysis of 43 campaigns across 28 retailers in 13 markets. Final numbers may vary per region. About L - founders of loyalty L - founders of loyalty is the global leader in tactical loyalty campaigns for grocery retailers. With over 30 years of experience across 35 markets and five continents, L partners with 100+ leading grocery retailers, representing nearly €500B in annual sales and engaging over 60M customers worldwide. At the core of their approach is Total Store Impact – a data-driven business model designed to optimise customer spending across the entire store assortment. By integrating behavioural insights, AI-driven analytics and precision-targeted incentives, L's campaigns boost sales productivity and improve profit margins in the short term, while strengthening brand equity and long-term business growth. For more details, visit View source version on Contacts Press Contact Mishka Noonan, L - founders of loyaltyEmail: Stephanie Manning, Ikigai CommunicationsEmail: Sign in to access your portfolio
Business Wire
05-06-2025
- Business
- Business Wire
Grocery Retailers See 3.8% Incremental Sales Growth With New Data-Driven Business Model
DEN BOSCH, Netherlands--(BUSINESS WIRE)--Grocery retailers using L's tactical loyalty campaigns have seen an average 3.8% like-for-like sales growth*, even as rising costs, global trade tensions and inflation put additional pressure on already thin margins. With tariffs and supply chain disruptions pushing up consumer prices, shoppers are prioritising value more than ever. " Retailers are navigating a perfect storm of rising costs and uncertain consumer behaviours," says Patrik Sundvisson, CEO of L - founders of loyalty. " With Total Store Impact, we go beyond building campaigns – we're offering a proven, data-driven approach to growing sales today and building brand equity for tomorrow." This shift comes at a critical time. As consumer spending habits turn toward value-driven purchasing, retailers must rethink their promotional strategies to differentiate their offerings and protect their bottom line. Data-Driven Tactical Loyalty: A Smarter Approach to Retail Growth L's new data-driven model, Total Store Impact, strategically integrates tactical loyalty campaigns into the retailer's marketing mix, creating a continuous cycle of value for customers and growth for retailers. By incentivising visits through free rewards, shoppers are encouraged to return more frequently and spend more per trip. This short-term boost enables retailers to generate immediate revenue and reinvest in their operations, fuelling a positive productivity loop. What sets L's approach apart? Immediate Business Gains: Retailers implementing L's model have seen 3.8% average like-for-like sales growth – a significant impact on revenue and profitability. Sustained Brand Growth: By embedding emotional connection, brand alignment and sustained engagement strategies, retailers strengthen their long-term brand equity and reputation, ensuring sustainable growth. AI & Consumer Insights: By leveraging predictive analytics, L forecasts customer behaviour and optimises operations for retailers, ensuring seamless execution. A Global View from the Centre of Retail As the strategic partner for the world's leading retailers for more than 30 years, L brings unique insight into the challenges shaping the industry. ' Every retailer I speak with – whether in Europe, North America or Asia – faces the same challenge: how do we protect margins while continuing to engage customers meaningfully? ' says Sundvisson. ' The reality is that traditional promotions are no longer enough. Retailers need a data-driven, total-store strategy that enhances storewide performance, differentiates their brand and keeps customers coming back more often.' With a newly launched website and an upcoming presence at the Consumer Goods Forum (CGF), L is doubling down on its mission to help retailers thrive. Visit to learn more. Method: Sales growth based on analysis of 43 campaigns across 28 retailers in 13 markets. Final numbers may vary per region. About L - founders of loyalty L - founders of loyalty is the global leader in tactical loyalty campaigns for grocery retailers. With over 30 years of experience across 35 markets and five continents, L partners with 100+ leading grocery retailers, representing nearly €500B in annual sales and engaging over 60M customers worldwide. At the core of their approach is Total Store Impact – a data-driven business model designed to optimise customer spending across the entire store assortment. By integrating behavioural insights, AI-driven analytics and precision-targeted incentives, L's campaigns boost sales productivity and improve profit margins in the short term, while strengthening brand equity and long-term business growth. For more details, visit
25-04-2025
- Business
INTERVIEW: Firms' Environmental Drive Unshaken by U.S. Policy Shift
Tokyo, April 25 (Jiji Press)--Corporations remain committed to tackling environmental challenges despite setbacks such as U.S. President Donald Trump's reversal of climate-related policies and other global issues, Wai-Chan Chan, head of a global organization of businesses addressing social problems, said in a recent interview. Chan, managing director of the Paris-based Consumer Goods Forum, told Jiji Press on Thursday that member companies including those in Japan have not dialed back their efforts to achieve net-zero carbon emissions and other key goals of the group, saying they "still believe it's the right thing to do." The Trump administration has taken steps that run counter to environmental efforts, reversing regulations aimed at limiting emissions and ordering the U.S. withdrawal from the Paris Agreement, an international framework to fight climate change. It has a track record of prompting companies to fall in line with the president's positions on social issues, with many businesses deciding to curb their diversity, equity and inclusion policies after Trump ordered the scrapping of such programs at the government level. Chan suggested that companies are less willing to publicize their activities, saying, "Is (environmental action) something that you need to do in a public manner? Maybe not." But he noted that this had a limited impact on the CGF's activities, which are mostly conducted through collaboration between businesses and do not require outreach to consumers. "We're not an organization that spends a lot of time externally publicizing," he said. "We prefer to do, rather than talk." [Copyright The Jiji Press, Ltd.]
